2021 Audi A8l

2021 Audi A8L 4 DR AWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

Not Rated

ELECTRICAL SYSTEM

See attached document for complaint. I took my 2021 AUDI A8 to Audi Rockville located at 1125 Rockville Pike; Rockville, MD 20852 on July 18 to fix the recall. After waiting for 2 hours at the dealership, they told me they must go to BestBuy to buy a USB stick and asked if we could re-schedule which we did. I then came back on September 30, and again after 2 hours of waiting, they told me the USB port in the car is not working and that I must pay over $1000 to replace the USB Port so that they can perform the recall. As such we could not get the update done. I followed up with Audi North America Headquarters in Michigan, and they basically told me the same thing that the dealer told me. This issue is very disappointing for two reasons: 1) How can a $100,000+ car be updated using a USB. I have never used the USB port until this Recall. 2) If Audi has no other way to take care of the recall, then Audi should take responsibility for replacing the USB port. The dealership said the USB Port is not part of the recall and it is not under warranty. I am driving a car that is under NHTSA recall violation and Audi should take responsibility for updating the software either by replacing the USB port or perhaps through Wi-Fi. Can NHTSA file a complaint with Audi North America?

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.

FUEL/PROPULSION SYSTEM

fuel pump leak, dealer claimed the seal is broken from the manufacture, gave out strong gasoline smell

POWER TRAIN

Delay in change gear especially from full stop, vehicle recoil, jump, jolt, sometimes with loud noise

STRUCTURE

I was driving in the morning on a November day on a rural road. The rear moon roof exploded outward. The sound was deafening and scared my passenger and I. The center glass exploded outward, scattering glass outside and inside of the car. I believe that if this happened that passengers in the car could be hurt. Other drivers on the highway could be startled on their car damaged by the flying glass. An accident could be induced by the incident either by the drive of my car or by nearby drivers.