2019 Audi Q7

2019 Audi Q7 SUV AWD

Overall

★★★★★

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

SUSPENSION:FRONT:SHOCK ABSORBER

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Campaign: 19V114000

STRUCTURE:BODY:ROOF AND PILLARS

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Campaign: 20V658000

STEERING

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Campaign: 20V149000

AIR BAGS:SIDE/WINDOW

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.

Campaign: 20V093000

ENGINE AND ENGINE COOLING

See attached document for complaint.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignments and inspections of steering and suspension components. These repairs have not resolved the issue. The problem appears to be worsening. In addition to the unintended braking, the vehicle intermittently displays safety system warnings related to driver assistance features. The failure involves both mechanical and electronic systems, including steering alignment and automatic emergency braking. It's believed that incorrect alignment or suspension issues may be affecting sensor calibration and causing false collision detection. The car has been inspected multiple times by the dealership, but the issue has not been diagnosed or permanently repaired. The car's unsafe to operate due to unpredictable braking behavior. The warning signs that the car gives are “Traffic jam assist unavailable” and “Safety system malfunction” while driving.These warning messages and system malfunctions have been occurring intermittently since shortly after purchase in early 2025 and were previously reported to the dealership. The warnings continued after the incident and are documented with photos taken the following day. The safety systems appear to be unreliable and malfunctioning in real-time operation.

BACK OVER PREVENTION

The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact researched online and became aware of NHTSA Campaign Number: 25V900000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000.

ELECTRICAL SYSTEM

The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop where they confirmed the failure and made the repair by installing a new starter.

ELECTRICAL SYSTEM

While driving, the vehicle’s infotainment system suddenly froze and then rebooted on its own. During the reboot, the display was unavailable for several minutes, causing loss of access to navigation, vehicle status information, and warning messages while the vehicle was in motion. This occurred without warning and distracted the driver while driving, creating a potential safety risk.

FUEL/PROPULSION SYSTEM

Drive System malfunction code appeared while driving. Engine then shut off immediately. Had it towed to Audi dealership. Fuel Pump and Fuel Pump Module Codes reported in diagnostics check: codes P3044, P1158, and P0148. There is a NHTSA campaign number 22V516 (Audi recall number 20DR) that has been reported on this same issue with the fuel pump, however, my model 2019 is one year shy of the 2020 Q7 to 2021 affected vehicle range. Asking NHTSA to look into other repeated fuel pump issues for the same model vehicle, but for 2019 models. I have read of other 2019 model fuel pump complaints that match the 2020-2021 recall. The 2019 models need to be included in the investigation and recall.

STEERING

Steering malfunction , stop car warning. On the road

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

Yesterday I bought a 2019 Audi Q7 and today I get a warning light stating my right parking lamp is defective. Upon checking the light I found that it was on and working. Upon researching the issue I found that there are numerous complaints on 2017 and 2018 models of the same vehicle, for the same issue. Dealership stating it is an entire right headlight replacement to the tune of over $ 2500.

SUSPENSION

Broken front springs at 60000 miles.

STEERING

Driving down the road at 50 mph and warning light came on stating "Steering Malfunction" and lost all steering capacity and had difficultly safely exiting the traveled road to safe location. No steering and avoiding a rear collision due to unexpected breaking to handle car.