2021 Audi Q7

2021 Audi Q7 SUV AWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

★★★★★

Rollover

★★★★☆

SEAT BELTS:REAR/OTHER:RETRACTOR

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign: 21V606000

TIRES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Campaign: 22V034000

ELECTRICAL SYSTEM

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.

Campaign: 20V749000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Campaign: 21V295000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Campaign: 21V078000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Campaign: 22V516000

BACK OVER PREVENTION:DISPLAY FUNCTION

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign: 22V742000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.

Campaign: 25V201000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign: 25V900000

ENGINE,FUEL/PROPULSION SYSTEM

I have heard a knocking and experienced sudden loss of power while driving- not electrical loss, but vehicle suddenly slows down and unable to pick back up speed effectively creating a safety concern when driving- especially at on ramps. A warning light comes on and then it will go off randomly with the loss of power. I have taken it in multiple times and was told it is an emissions issue and a vacuum hose issue that allows fluid to get into my turbos or something along those lines. I have both been told by my Audi service advisor and done my own research and seen there have been issues with previous years and ultimately a recall was done to fix those- My vehicle is the 1st year following previous recalls. I have been told by the service professionals that they are at a loss whey a recall has not been issued on this issue again. That it is not only an environmental concern, but a huge safety concern. I have contacted Audi America twice now regarding this and ZERO has happened.

ENGINE

Water pump failure causing coolant to leak into engine.

ELECTRICAL SYSTEM

The contact owns a 2021 Audi Q7. The contact stated that the instrument cluster display had become blank and failed to operate as intended. The failure prevented the contact from viewing critical vehicle information, including the speedometer, fuel gauge, and turn signal indicators. The vehicle was taken to a dealer, where it was diagnosed that the instrument cluster failed and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 25V201000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

LANE DEPARTURE,BACK OVER PREVENTION

Rear sensors failed for Blind Spot Warning, Parking Collision Warning, Rear Cross Traffic Warning and possibly other safety functions have failed on this car twice now since it was purchased. This is known issue and if the car is out of warranty Audi will not cover this very expensive repair for important safety features. Quote from Go Parts website: "TSB: Rear Parking Sensor Brackets Detaching A widespread known issue for the 2020-2024 Audi Q7 is the failure of the adhesive that holds the rear parking sensor brackets to the inside of the bumper cover. Audi has issued Technical Service Bulletin (TSB) 91 24 92 (superseding 91 22 52) to address this problem." Despite Audi being aware of this issue they only issued a TSB when a I feel a recall should have been made. Please issue a recall for this known Audi safety issue..

ENGINE

waterpump is leaking- known issue that is currently being investigated for class action lawsuit. My car is now out of warranty.

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

On startup, the instrument cluster (Audi Virtual Cockpit) takes an abnormally long time to illuminate. When it does come on, the check engine light and multiple other warning indicators are illuminated. First noticed about a month ago when the panel with the speed indicator wouldn't light up or took a long time to illuminate. I took the car to three dealerships before Audi mentioned that this is a manufacturing issue. The vehicle was taken to [XXX] Audi, Marietta, GA (Repair Order XXX) in XXX. The technician's diagnostic notes recorded a fault described as "control module for instrument cluster — optical data bus — no communication." The dealer referenced an internal Technical Service Bulletin describing an intermittent hardware defect in the Audi Virtual Cockpit logic module, attributed to a manufacturing/semiconductor issue at the supplier level. Per the TSB, if the instrument cluster's production date is before XXX, the cluster must be replaced. The dealer quoted $3,093.81 to replace the instrument cluster assembly. I am aware that NHTSA recall 25V201 (Audi internal number 90VC) covers 2021 Q7 vehicles for a related virtual cockpit shutdown defect, remedied with a free software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

My independent repair shop has just diagnosed a coolant leak weeping from the vacuum line connection at the water pump; they referred to this problem as “coolant migration”. As documented extensively by Audi in Technical Service Bulletin 19-23-45 (2070349/2), this indicates an internal seal failure of the water pump, causing pressurized engine coolant to migrate directly into the vehicle’s vacuum system. While I understand that my vehicle is technically past its 4-year factory warranty timeline, a mechanical failure of this nature at just 43,000 miles is highly premature and points to a known manufacturer design defect rather than standard wear and tear. More importantly, this defect poses an immediate, severe safety risk. Because the vacuum system directly services the power brake booster, the migration of coolant into these lines risks catastrophic contamination of the braking system. This results in a stiff brake pedal and compromised vehicle stopping ability. I am deeply concerned about operating this vehicle with an active, manufacturer-acknowledged safety hazard affecting my brakes. At this time, I have not had this problem confirmed by the dealer, but plan to in the next week. The vehicle it available for inspection upon request.

ELECTRICAL SYSTEM,BACK OVER PREVENTION

My rear backup sensors have fallen out of my vehicle and the dealership wants to charge me $200.00 to diagnose the problem. All they need to do is reattach the sensors which were originally put on the vehicle with double sided adhesive tape which is a poor design. I cannot afford this $200.00. This is a big safety concern because I rely on those sensors when backing up. Can you help me?

ELECTRICAL SYSTEM

We were in my vehicle. An audi q7 2021 driving in the highway ([XXX]) Headed to Ohio from Florida and during a traffic jam all the sudden my car stopped and will not react and was “stucked in park” and transmission malfunction, parking brake malfunction, start/stop system malfunction codes popped up all at once. So scary and cars started to move and we couldn’t. Luckily we were able to get to safety and check battery but this shouldn’t happen to anyone as could cause irreversible damage to human life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING

The contact owns a 2021 Audi Q7. The contact stated that while driving approximately 50 - 55 MPH, the Check Engine light had illuminated. The vehicle was taken to the dealer, who diagnosed code PO299, which referred to coolant migration into the vacuum system. The contact was unable to provide the exact parts that were needed for repairs. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case regarding the issue. The failure mileage was approximately 60,000.