Skip to content

Free VIN Decoder

Vehicle data powered by NHTSA.

2020 Audi Q8

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2020 Audi Q8 SUV AWD

Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★☆

Recalls(3)

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q8 vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).

Campaign: 20V272000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Campaign: 22V516000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign: 25V900000

Consumer Complaints(26 total, showing 10)

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION

I am reporting a severe safety hazard on my 2020 Audi Q8 directly caused by the software update for NHTSA Recall 25V900 (Audi 90TV). The recall shows as "completed" on my VIN, but it left the vehicle with an active driver assistance defect that did not exist before. No accident has occurred, but there is a severe risk of a crash. Following the recall, the Audi Side Assist (blind-spot monitoring) behavior changed dangerously. When I signal a lane change while a vehicle is in my blind spot, the mirror LEDs blink only 3 times and then return to a solid, dim state—even though the vehicle is still actively there. If you miss that brief 3-blink window, the dim LED falsely implies the lane is clear. This has caused 3 separate highway close calls (no crash occurred) where I almost merged into a vehicle because the warning period is inadequately short. This defect followed a catastrophic failure during the recall execution. I dropped the car at Audi Chantilly on Jan 13, 2026. When picked up on Jan 29, the lane-keep assist was broken (bouncing the vehicle left and right between lanes) and an SOS malfunction light was on. It took the dealer over 2 additional months to "fix" the corrupted camera/localization modules, finally returning the car in early April. While the major module errors are gone, the underlying side assist logic remains broken and hazardous. Because of a bitter, 3-month waiting experience where the vehicle was degraded, I do not trust Audi Chantilly to fix this. I need guidance on how to compel Audi to investigate this post-recall software defect and allow me to have it corrected at a different dealership.

ENGINE

Engine failed at 78,990 from an manufacturer defect that Audi knows about for the last couple of years. Audi extended warranty due to the failure to 8 years or 80K miles. The engines can lock up due to a piston failure in the scored cylinder walls causing a crash. Oil consumption is very high causing vehicle to burn oil and not pass smoke test. Please investigate these engine failure and manufacturer defects with this engine in multiple vehicles 3.0L turbo gas engine thanks

UNKNOWN OR OTHER

My cameras are not working sometimes. I received a recall notification on my app regarding backup camera. I did a software update at the dealer audi of queens on 1/6/26. Cameras were working fine for a week, but now I started having issues again.

ENGINE

Water pump failed coolant leaked all over the vehicle five years old and a $7500 repair vacuum seals and most of the engine is damaged from the coolant. I have the video from the dealership but can’t upload

ENGINE

Catastrophic engine failure on Audi Q8 3.0L turbo. Per service manager it a know issue and Audi just sent out a letter extending engine warranty to 80,000 miles. Per Audiworld forum Audi is replacing some engines and charging some owners $27,000 Audi needs to be investigated and held accountable for people that have faulty engines and can make the car crash when engine locks up

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

I am reporting a safety defect issue that I believe is an alternator recall waiting to happen. While driving with my children, my Audi suffered a sudden, complete electrical failure caused by what I was later told is an alternator defect. The vehicle shut off without warning. At that moment, I lost braking power, the ability to shift into neutral, and full control of the vehicle’s speed. Because of this defect, I was unable to slow or stop the car safely putting myself, my passengers, and others on the road at serious risk. I request that NHTSA investigate whether this alternator issue constitutes a recall-worthy safety defect under the Federal Motor Vehicle Safety Standards.

ENGINE

The vehicle is a 2020 model with less than 55k miles and experienced coolant leaks. Specifically, the water pump was faulty and leaked causing coolant liquid to leak in additional lines and gaskets. The repairs resulted into costs upwards of $5k. When I first brought into dealer, the service rep mentioned that the fluctuating coolant lines wouldn’t be an issue but I further pressed them on doing a pressure test to which the issue was discovered. This is a huge safety problem if my engine was to overheat or face and other issues on the leak. I’ve never heard of a water pump going bad so quickly.

ENGINE

- The water pump failed, leading to a coolant leak and potential engine overheating. The failed component is not available for inspection, as it was replaced by an independent repair shop after the dealership quoted an excessive price and could not complete the repair in a timely manner. - A failing water pump can cause engine overheating, sudden power loss, or complete engine failure while driving, which increases the risk of an accident. Additionally, I noticed the smell of coolant inside the cabin, which could indicate a leak that might pose a fire hazard or expose occupants to coolant fumes. - Yes, the issue was diagnosed by an Audi dealership (Audi Northlake), which confirmed that the water pump had failed and needed replacement. Due to their high repair quote and scheduling delays, I had the repair completed at an independent service center, which also confirmed the failure and replaced the water pump. - The issue was confirmed by an Audi dealership but was not formally inspected by Audi corporate, law enforcement, or an insurance company. - Yes, I noticed a coolant smell inside the cabin for a few days before taking it to the dealership. However, there were no warning lights or messages on the dashboard before the failure was diagnosed.

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION

The contact owns a 2020 Audi Q8. The contact stated while driving approximately 10 MPH and making a left turn, the vehicle independently activated the brakes, and the driver and passenger side seat belts tightened. The contact stated that there was a RED warning light illuminated. The contact stated that she had used the left turn signal. The contact stated that failure had occurred 3 other times while making a left turn with the left turn signal engaged. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turn assist intervention safety feature had independently engaged and a software update was needed. The vehicle was not repaired. Additionally, the contact stated that there was an intermittent failure with the front view and rear-view cameras. The contact stated during the failure, the image on the screen either froze or flickered. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

UNKNOWN OR OTHER

The door locking on the Audi Q8 is consistently malfunctioning, indicating either open doors or locked doors that can still be opened. This poses an urgent safety risk as it increases the potential for theft and unauthorized access to the vehicle, jeopardizing the safety of occupants and their belongings. The malfunction must be addressed immediately to prevent further safety hazards. The malfunction compromises the safety of occupants, especially children, who could potentially open the doors while the car is locked. This increases the risk of accidents and theft, posing a serious threat to everyone's safety. Urgent action is required to rectify this issue and ensure the security of the vehicle. The problem with the central locking system in the Audi Q8 has been widely reported in the Audi community and forums, yet Audi has failed to acknowledge it as a widespread issue. This negligence puts the safety of Q8 owners at risk and must be addressed promptly to prevent any further incidents. The dealership has inspected the vehicle, but urgent action is needed to identify and rectify the malfunctioning component or system causing the locking issue. This will ensure the safety and security of the vehicle and its occupants. The malfunctioning doors on the Audi Q8 have been an ongoing issue since the vehicle was purchased, with no warning signs prior to the failures. This erratic behavior poses an imminent safety threat and requires immediate attention to prevent any further incidents.

Decode a 2020 Audi Q8 VIN

Enter your 17-character VIN to get complete specs, safety equipment details, and production information.

Open VIN Decoder

Other years

All Audi Q8 model years