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2024 Audi Q8

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2024 Audi Q8 SUV AWD

Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★☆

Recalls(3)

AIR BAGS:SIDE/WINDOW

Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Campaign: 23V868000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

Campaign: 24V251000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign: 25V900000

Consumer Complaints(19 total, showing 10)

ELECTRICAL SYSTEM

Opened passenger door, then closed it. Door would not latch and could not be closed or secured despite numerous attempts. Had to tie door shut via interior to safely get vehicle to repair shop. No warning or error lights came on besides door ajar warning. The handles and locking mechanism on this q8 etron have already failed and been replaced numerous times.

SERVICE BRAKES

While operating my 2024 Audi Q8 e-tron at 30 mph, I attempted to slow the vehicle to make a turn. Upon pressing the brake pedal, the regenerative braking system failed to engage properly, and the expected deceleration did not occur. The brake pedal felt very soft and the vehicle continued to move forward with nearly no braking force, despite significant pressure being applied to the pedal. The failure appears to be a total malfunction of the 'brake blending' system—the critical handover between the electric regenerative system and the hydraulic friction brakes. Even as a secondary safety measure, the hydraulic brakes failed to provide adequate stopping power. This resulted in a significantly extended deceleration distance that nearly caused a collision. No warning lights appeared on the dashboard prior to this event, making the failure sudden and unpredictable. Please note that this happened shortly after driving 10 miles on a very hilly road and extensively using paddle shifters while driving downhill to force battery charging. The breaks continued to have issues for the next 2h of driving and didn't work as expected for about 60% of the time. The next day, I tried driving short distance and was not able reproduce the problem. This happened on March 21, 2026 between hours of 2 and 4pm.

ELECTRICAL SYSTEM,ENGINE

CHARGING SYSTEM DEFECT: The manufacturer-supplied portable charger (rated 9.6kW at 240V/40A) delivers only 7.4kW — a 23% shortfall. The authorized dealer confirmed this measurement in March 2026 but refused to repair, stating "no issues." The charging rate also degrades over time without manual reset. The vehicle also intermittently fails to charge at DC fast charging stations — it begins charging, then stops within minutes displaying "Malfunction of charging" error. Other EVs charge normally at the same stations. SAFETY RISK: Charging failures create a stranding hazard. The vehicle can fail to charge at public stations without warning, leaving the driver unable to complete trips. REPAIR HISTORY: 5+ visits to two authorized dealerships over 10 months (May 2025–March 2026), 16+ days out of service. No fix — returned each time as "no fault found" despite video evidence of failures shown to dealer at every visit. Manufacturer corporate support also failed to resolve. Dealer found DTCs for charger communication faults. A demand letter was sent to manufacturer — no response received. Vehicle and charger available for inspection.

STRUCTURE

Hello, I would like to bring the below serious safety concern to your attention which will likely require a recall to be performed: I brought my vehicle to an Audi dealership (Audi of North Austin, TX, USA) and physically demonstrated the issue, which is that the INTERIOR door handle (on all doors) will NOT unlatch unless the passenger pushes on the door while the door handle is pulled. This vehicle has an electronic door latching system and it will remain latched after the door handle is pulled open if the passenger does not also push on the door while pulling the handle. If the door is pushed a few seconds after the handle has been opened (and remains open) the door WILL NOT OPEN. Additionally, there is a safety direct cable connection to the latch that often does not work on the first try either and can experience the same issue. This poses a major safety concern because in the case of an emergency the passenger or driver may not be able to exit the vehicle promptly and could be stuck inside. Also, if the vehicle ends up on its side and the door must be opened upwards, it will NOT open even if the door handle is being pulled unless the passenger also pushes on the door at the same time as pulling the handle. For safety reasons, the door handle latch must remain open when the handle is in the open position however this is not the case, the handle being pulled only momentarily unlatches the door. I brought this issue to our AUDI technician and they confirmed that ALL similar models with the same door handle style had the exact same operation with this same issue. They confirmed that it is not unique to my vehicle, and they denied any safety concerns that I had. They have sent me home with the issue unprepared. I have the messages between the dealership and myself confirming that the issue is widespread. Heres a shared video on Google Drive explaining in detail: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Brake rotors warped around 33k miles under standard operating conditions. Manufacturer refused to replace under warranty. On an EV, this is completely unacceptable mileage to replace brakes (should last 70-100k or more). Research shows others with this model encountering similar issues. There must be a defect with these rotors.

SERVICE BRAKES

Two years of break issues where the breaks shudder badly on and off - whole breaking system was replaced and problem still occurs to the point my wife won't drive the car because of the shuddering - audi deny the problem even though they replaced all the braking system - its a well known design fault - Audi has to take responsibility!

ELECTRICAL SYSTEM

Owner: Jyima Ofori-Atta Vehicle: 2024 Audi Q8 E-Tron (55) VIN: WA15AAGEXRB031696 Current Mileage: Approximately 6,335 miles Dealer: Audi Van Nuys, Sherman Oaks, CA Lease Start Date: February 1, 2025 Car charging issue I recently received my vehicle back from service following an extended stay related to recurring charging system and software issues. While the vehicle has been returned to me, my primary concern is the likelihood that the same charging failure will occur again, as it has multiple times in the past. Due to the history of unresolved charging failures and the absence of a clearly communicated permanent fix, I am extremely concerned about the vehicle’s reliability moving forward. Since taking delivery of the vehicle, I have experienced multiple charging system failures that rendered the vehicle unable to charge and therefore inoperable. Charging failures occurred unpredictably and without warning. The issues were not limited to a single charger and occurred using both home and public charging stations. When the charging system fails, the vehicle cannot be driven once battery charge is depleted. These failures have resulted in repeated loss of use and extended service visits. Because this is an electric vehicle, reliable charging is essential to basic operation. Given the history of failures: I am fearful of relying on the vehicle for daily transportation. There is ongoing concern about being stranded if the charging system fails again. The unpredictability of the issue has created significant stress and hesitation in using the vehicle as intended. This concern is not hypothetical; it is based on repeated past incidents.

SERVICE BRAKES

Whenever the physical brakes are engaged during daily "brake cleaning" during the first mile of driving, or whenever the regenerative brakes do not engage, or when the physical brakes are engaged under heaving braking where the regenerative braking system's braking capacity is exceeded, the vehicle shudders as the brakes grip and slip. When inspected by Audi of Mendham, the service technician noted the rotors were "warped" and had "debris build-up". Despite the vehicle performing daily "brake cleaning", the build-up has remained. Despite normal use of the vehicle over the past 22,000 miles over two years, the rotor have warped causing inconsistent brake pressure to be applied. Under heavy braking where the regenerative system is exceeded, this could cause the vehicle to swerve due to uneven brake pressure being applied across the four wheels.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1. Failed/Malfunctioned Component: March 2025 - Air Conditioning (A/C) control valve, May 2025 - A/C line and seals. 2. Safety Risk: I heard an explosion underneath the vehicle shortly after parking the vehicle in a shopping center. Upon quick inspection, I did not initially observe any obvious broken parts, components, nor any warning lamps, messages or symptoms. The following day while charging the vehicle in my garage, I noticed a fluid leak emitting from under the vehicle. The fluid was identified as R1234YF refrigerant, which is flammable. The risk of that fluid igniting is even greater while the vehicle is charging. 3. The problem was reproduced by the dealer under both incidents (A/C control valve failure & A/C lines and seals explosion) and confirmed as a manufacturer defect. 4. The vehicle was inspected, serviced, and repaired at an authorized dealership on two occasions. 5. Warning lamps, messages, or other symptoms? Symptom in first instance was failure to blow cold air. Symptoms in second incident - fluid leak was detected, shortly after turning on the vehicle A/C failed to blow old air.

UNKNOWN OR OTHER

Front passenger door doesn’t always open when using the inside door handle. When you pull the door handle the door partially unlatches not allowing the door to open. You must then release the door handle and then repull the handle for the door totally unlatch and open. I was told by the dealership that these electric door latch’s are poorly designed. Cars been in the dealership 6 times for this in the past 2 months and it’s still not fixed.

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