1999 Chevrolet Astro

DT*: THE CONTACT STATED THE VEHICLE LOST POWER ASSIST STEERING & POWER ASSIST BRAKES SIMULTANEOUSLY WHILE DRIVING 3 MPH. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT INSPECTED BY A DEALER, HOWEVER, AFTER SOME RESEARCH, THE CONTACT DISCOVERED THE POWER STEERING PUMP HAD FAILED, CAUSING LACK OF PRESSURE TO THE BRAKES AND STEERING. UPDATED 10/25/2006 - THE SHAFT IN THE POWER STEERING PUMP SNAPPED. *NM

Incident Sep 24, 2006

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 30 MPH, THERE WAS AN INCREASED STOPPING DISTANCE AND A LOSS OF POWER STEERING WHICH RESULTED IN A REAR END COLLISION. THE OCCUPANTS WERE WEARING SEAT BELTS, NO INJURIES WERE SUSTAINED. THERE WAS MINOR DAMAGE TO BOTH VEHICLES, BUT THEY WERE ABLE TO BE DRIVEN FROM THE SCENE. THE POLICE WERE NOT ALERTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOT ALERTED. THE CONSUMER REPLACED THE PUMP HIMSELF AND DISCOVERED THE SHAFT WAS BROKEN IN THE PUMP. WHEN THE POWER STEERING PUMP FAILED, IT CAUSED THE POWER BRAKES TO FAIL AS WELL. UPDATED 10/04/06. *JB

Incident Aug 24, 2006

PULLING INTO OUR DRIVEWAY IN THE EVENING THE POWER STEERING PUMP WENT OUT. AS I TRIED TO STOP OUR VAN I NOTICED THE BRAKES WERE ALSO GONE CAUSING US TO ROLL INTO THE CORNER OF OUR HOME (BRICK) AT APPROXIMATELY 3 - 4 MPH WHICH CAUSED APPROXIMATELY $2500 WORTH OF DAMAGE TO THE FRONT END OF THE VAN. NO ONE WAS INJURED. IT COST $300 TO GET THE POWER STEERING PUMP REPLACED AND ANOTHER $75 JUST TO REPLACE THE RADIATOR FAN AND SHROUD SO THE VEHICLE COULD BE MADE DRIVABLE AGAIN. AFTER CONTACTING SEVERAL SERVICE AGENCIES I FIND THAT THE BRAKE BOOST SYSTEM HAS BEEN INCORPORATED INTO THE POWER STEERING PUMP, HENCE, IF YOU LOSE YOUR POWER STEERING, YOU LOSE YOUR BRAKES! I CONTACTED CHEVROLET CUSTOMER SERVICE (CASE #1-383499552) AND THEIR ANSWER WAS, "YOU SHOULD STILL HAVE SOME BRAKES IF YOU PUSH HARD ENOUGH." I'M 5'10" TALL AND WEIGH 200 LBS. I HAD BOTH FEET PUSHING ON THE PEDAL TRYING TO STOP. IMAGINE WHAT WOULD HAPPEN IF THIS HAPPENED TO SOMEONE IN RUSH HOUR TRAFFIC OR IF THEY WERE COMING OFF OF THE INTERSTATE AT 70 MILES PER HOUR TRYING TO STOP THEIR VEHICLE. GM NEEDS TO LET PEOPLE KNOW THE POSSIBILITY OF THIS HAPPENING. NOTHING IN THE OWNER'S MANUAL ABOUT IT. WE WOULD ALSO LIKE GM TO PAY FOR THE DAMAGES TO OUR VEHICLE CAUSED BY US NOT BEING ABLE TO STOP. *NM

Incident Dec 3, 2005

DT*: THE CONTACT STATED THE VEHICLE HAS AN OIL LEAK. THE VEHICLE IS LEAKING A LITER AND A HALF OF OIL PER WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, AND THE MECHANIC DETERMINED THAT THERE WAS A FRACTURE IN THE SYSTEM WHICH WAS DUE TO THE MATERIAL THAT WAS USED DURING ASSEMBLY. THE MANUFACTURER WAS CONTACTED ,AND THEY EXPLAINED THERE WERE NO RECALLS FOR THAT SPECIFIC PART. *AK

Incident Dec 3, 2005

BRAKES FAIL/FALTER WHEN APPLIED AT SLOW STOPPING SPEEDS. *NM

Incident Oct 15, 2005

WE HAVE A 1999 CHEVY ASTRO VAN. WE HAD A FACTORY RE-MANUFACTURED TRANSMISSION WHICH WAS SUPPLIED BY GUARANTY CHEVROLET ON 8-30-02, INSTALLED. THE VAN HAD 67,532 MILES. WE ARE ORIGINAL OWNERS AND NEVER TOWED ANYTHING. WE ALSO PAID TO HAVE A SEPARATE NEW COOLING SYSTEM INSTALLED FOR THE TRANSMISSION AND ALSO HAD THE DRIVESHAFT REBUILT AND BALANCED. NOW, OUR 2ND TRANSMISSION HAS FAILED AT 44,547 MORE MILES SINCE INSTALLED IN 2002. WE HAVE SPENT $5,700.00. OUR TRANSMISSION PLACE WROTE GM. MARK DOWLER OF CHEVY CALLED ME AND SAID SORRY, WE WON'T HELP YOU. WE ARE GOING TO SMALL CLAIMS COURT IF NEED BE. THANK YOU. *JB

Incident Sep 13, 2005

I OWN A 1999 CHEVY TAHOE THAT I HAD CALLED THE CHEVY SERVICE CENTER ABOUT 4 YEARS AGO TO COMPLAIN ABOUT THE BRAKING ON THE VEHICLE. AT THAT TIME THEY TOLD ME THERE WERE NO RECALLS OR OTHER COMPLAINTS ON FILE. I NOW READ ABOUT A RECALL THAT EXPLAINS THE SAME PROBLEMS I'VE HAD WITH MY VEHICLE SO I CALLED THE CHEVY SERVICE LINE AGAIN AND GAVE THEM THE FILE NUMBER THAT THEY GAVE ME WHEN I CALLED SEVERAL YEARS AGO. THEY DO NOT HAVE RECORD OF MY CALL OR FILE NUMBER ANY MORE. CHEVY TOLD ME BECAUSE I LIVE IN COLORADO INSTEAD OF ONE OF THE STATES THAT THE RECALL IS FOR, THAT IT DOES NOT APPLY TO MY VEHICLE. I FEEL VERY STRONGLY THAT MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL DUE TO THE FACT THAT I HAD CALLED YEARS AGO TO COMPLAIN ABOUT THE BRAKING SYSTEM AND DESCRIBED TO THEM WHAT THEY ARE NOW RECALLING OTHER VEHICLES FOR, ONLY IN DIFFERENT STATES. *JB

Incident Mar 24, 2001

DT: THERE IS A PROBLEM WITH THE FUEL GAUGE SENSOR. THE PROBLEM FIRST STARTED HAPPENING ON 3-21-05. WHEN THE CONSUMER TOOK THE VEHICLE TO A MECHANIC THEY TOLD HER THAT THEY HAD TO FIX TWO OTHER VEHICLES OF THE SAME YEAR AND MAKE FOR THE SAME ISSUE. THE PROBLEM HAS NOT BEEN FIXED AS OF YET. *AK *MR

Incident Mar 21, 2005

I PURCHASED A 1999 TAHOE USED IN 2001 FORM AN INDIVIDUAL. SHORTLY AFTER PURCHASING IT I BEGAN TO NOTICE THE UNWANTED ANTILOCK ACTIVATION. ON MANY OCCASIONS WHEN ATTEMPTING TO STOP THE AUTOMOBILE I HAVE EXPERIENCED UNWANTED ANTILOCK ACTIVATION WITH THE BRAKING SYSTEM. I CAN NOT TELL YOU THE NUMBER OF TIMES THIS HAS HAPPENED BECAUSE IT HAPPENS EVERYTIME I TRY TO STOP THE CAR. I HAVE NOT, AS OF YET, BEEN INVOLVED IN AN ACCIDENT ALTHOUGH, I HAVE HAD MANY VERY CLOSE CALLS. I RECENTLY HEARD OF THE RECALL IN THE "SALT BELT" STATES AND WOULD LIKE TO INFORM YOU THAT I LIVE IN NORTH CAROLINA AND HAVE THE SAME PROBLEM WITH THE ANTILOCK BRAKING SYSTEM ON MY TAHOE. I HAVE REPEATEDLY HAD MY TAHOE IN THE SHOP TO HAVE THE BRAKES CHECKED. I ALSO OWN A 2005 GMC PICKUP WITH ANTILOCK BRAKES AND DO NOT HAVE THIS PROBLEM WITH IT. *NM

Incident Sep 15, 2001

COMMENTS: WHY DID EVERYONE MISS THE 1999 CHEVY ASTRO VAN WITH AWD? I ALREADY HAD THE FRONT WHEEL BEARINGS REPLACED (AT MY COST) EARLIER THIS YEAR FOR THE SAME PROBLEM!!! PARTS ARE NO LONGER AVAILABLE, BUT LOCAL FIRESTONE GARAGE PERFORMED THE MAINTENANCE, AND HAS THE RECORDS OF THE SERVICE. NEAR-MISS TOO MANY TIMES AT LOW SPEED STOPPING PROBLEMS. SOME ONE NEEDS TO INCLUDE THE CHEVY & GMC MINI-VANS!!! *JB

Incident Dec 31, 2004

DT: ON FRIDAY THE BATTERY WENT DEAD AND THE OWNER COULDN'T OPEN THE BACK DOORS. THE VEHICLE WAS PARKED IN FRONT OF THE HOUSE. THE OWNER COULD NOT OPEN THE BACK DOORS TO GET TO HIS TOOLS. THE OWNER WAS CONCERNED THAT IF AN ACCIDENT OCCURRED NO ONE COULD GET OUT OF THE BACK DOORS. THIS WAS THE WAY THE VEHICLE WAS BUILT. THE OWNER FELT THIS WAS A SAFETY DEFECT. THE OWNER WAS NOT WORRIED ABOUT THE BATTERY GOING DEAD, JUST ABOUT THE BACK DOOR NOT OPENING.*AK

Incident Aug 19, 2005

DT: THE VEHICLES FUEL LINE FELL APART. THERE WAS A SMELL OF GASOLINE INSIDE THE HOUSE SO THE FIRE DEPARTMENT WAS CALLED. THE LINES CAME APART WHILE DRIVING, THE FUEL LINE BUSTED AND GASOLINE SPEWED. THE MECHANIC INSTRUCTED THE OWNER THAT THE FUEL LINE CAN BE SNAPPED BACK TOGETHER. SO THE OWNER SNAPPED IT BACK TOGETHER. OWNER HAS SPOKEN WITH A DEALERSHIP THAT INSTRUCTED THAT THEY ARE AWARE OF THE PROBLEM. NO OTHER PROBLEMS WITH VEHICLE.*AK *JB

Incident Jun 26, 2005

DT: CALLER SAYS THE ACCELERATOR STICKS ON VEHICLE. WHEN GETTING IN AND HITTING ACCELERATOR IT WILL NOT MOVE. WHEN PUSH ING HADER IT WILL GO FASTER THAN EXPECTED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK

Incident Jun 2, 2005

THE VEHICLE'S AIR CONDITIONER FAILED. *NM THE WINDOW ON THE PASSENGER SIDE DOOR NEEDED TO BE REPAIRED. *SC *JB

Incident Jan 1, 2005

WHILE DRIVING AT APPOXIMATELY 10 MPH POWER STEERING WENT OUT, WHICLE LEFT THE VEHICLE WITHOUT BRAKES OR ANY POWER. VEHICLE WAS TOWED, AND THE POWER STEERING PUMP WAS FOUND TO BE DEFECTIVE.*AK

Incident Jan 10, 2005

I HAVE A 1999 CHEVROLET MALIBU LS. THIS IS THE WORST CAR I HAVE EVER OWNED. SINCE I BOUGHT THE CAR WITH 60,000+ MILES ON IT AND IT WON'T BE PAID OFF UNTIL 2007 I HAVE HAD TO REPLACE A MANIFOLD GASKET, BATTERY, WATER PUMP, I HAVE HAD TO PUT A USED TRANSMISSION IN. YOU CAN NOT CHECK THE TRANSMISSION FLUID BECAUSE THERE IS NO DIP STICK YOU HAVE TO TAKE IT TO A PROFESSIONAL TO HAVE THAT DONE. THE AIR CONDITIONER COMES ON OFF WHENEVER, WHEN YOU PUT GAS IN THE CAR YOU HAVE TO GIVE IT GAS BEFORE IT WILL STAY RUNNING. I HAVE HAD BEARINGS REPLACED IN BOTH FRONT WHEELS, TIRES KEEP GOING BAD AS DO THE THE BRAKES. OTHER PEOPLE HAVE HAD THE VERY SAME COMPLAINTS ABOUT THESE CARS AND NOT ONE RECALL HAS BEEN MADE. I WILL NEVER NEVER BUY A CHEVROLET AGAIN LET ALONE A MALIBU. MY NEXT CAR WILL BE A HONDA. I AM STILL TAKING THE CAR BACK FOR THE TRANSMISSION PROBLEM THIS WILL BE THE 4TH TIME IN LESS THAN A WEEK. NOT ONLY IS IT STILL LEAKING TRANSMISSION FLUID BUT NOW I CONVEINTLY HAVE A COOLANT LEAK THAT I DID NOT HAVE UNTIL THE 3RD TIME OF TAKING IT BACK TO THE CHEVY GARAGE TO HAVE THE TRANSMISSION FLUID LEAK FIXED. THIS CAR SUCKS.*AK

Incident Dec 1, 2004

1999 ASTRO BLOWS FUSES IN CIG. LIGHTER SOCKET. WHEN THIS HAPPENS, REAR DOOR WILL NOT UNLOCK AND WINDOWS WILL NOT OPERATE. THIS CAN HAPPEN MULTIPLE TIMES INA SINGLE DAY. *AK

Incident Nov 27, 2004

THIS WAS THE SECOND FAILURE OF THE DRIVERS SEAT BELT BUCKLE TO LATCH. ORIGINAL FAILURE WAS REPLACED BY DEALER UNDER WARRANTY. *AK

Incident Nov 1, 2004

ABS BRAKING LIGHT APPEARED ON DASHBOARD AND REMAINED ON. WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER LOST CONTROL OF VEHICLE AND STRUCK ANOTHER VEHICLE FROM BEHIND. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. VEHICLE WAS TOWED, AND TOTALED OUT BY THE INSURANCE COMPANY. *AK

Incident Sep 24, 2004

WHILE DRIVING CONSUMER TRIED TO AVOID A PERSON ON A BICYCLE ON THE ROAD. SWERVED IN ORDER NOT TO HIT THE PERSON, BUT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, JUMPED A CURB, AND COLLIDED WITH A FIRE HYDRANT, AND STRIKING A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED HEAD AND NECK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. CONSUMER CONTACTED THE MANUFACTURER AND A REPRESENTATIVE CAME DOWN TO MEET WITH THE DEALER AND CONSUMER. THE REPRESENTATIVE INFORMED CONSUMER THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED,AND THE RATE OF DECELERATION AND IMPACT WAS PRESENT. *AK

Incident Aug 11, 2004

CONSUMER NOTICED WHEN TURNING THE VEHICLE WOULD MAKE A LOUD NOISE. WHEN STOPPING IT WOULD VIBRATE. AFTER THE MECHANIC EXAMINED THE VEHICLE THERE WERE NO PARTS FOR THE VEHICLE. DRIVER'S SHAFT CHAIN WAS DEFECTIVE.*AK

Incident Aug 5, 2004

ONGOING ELECTRICAL SYSTEM PROBLEM, DRAINING THE BATTERY POWER, AND CAUSING THE BATTERY TO OVERHEAT. BATTERY BECAME SO HOT THAT ITT HAD TO BE DISCONNECTED TO PREVENT AN EXPLOSION. DEALER CONTACTED FOR A SCHEDULED APPOINTMENT. *AK

Incident May 30, 2004

WHILE DRIVING 40 MPH VEHICLE STALLED. THEN, VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKES, BUT THEY WERE INOPERATIVE. THIS CAUSED THE VEHICLE TO CRASH INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER AND TWO PASSENGERS SUSTAINED MAJOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO A GARAGE. *AK

Incident Jun 22, 2004

WHILE DRIVING 25 MPH VEHICLE STALLED. THIS CAUSED THE CONSUMER TO HIT A TREE AND THE FRONT AIR BAG DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Incident May 17, 2004

1999 CHEVROLET ASTRO WITH 65000 MILES. TOWED A LIGHT TRAILER (1500 LBS) FROM COLORADO TO KANSAS, ABOUT 500 MILES. A COUPLE OF WEEKS LATER THE TRANSMISSION OCCASIONALLY STARTED SHIFTING VERY HARD FROM 1ST TO 2ND; ONCE IT STARTED, IT WOULD CONTINUE TO DO SO UNTIL THE IGNITION WAS TURNED OFF. ODBII CODE P1870 SET. APPARENTLY THE COMPUTER MONITORS SLIPPAGE IN THE TRANS AND IF IT THINKS IT'S SLIPPING TOO MUCH IT APPLIES FULL LINE PRESSURE TO THE SHIFT. HARD ON ENTIRE DRIVELINE AND DEVASTATING TO THE TRANS - WE'RE HAVING TO HAVE IT COMPLETELY REBUILT ALTHOUGH IF WE WOULD HAVE REPLACED THE VALVE BODY WHEN IT FIRST STARTED IT MIGHT HAVE BEEN OKAY.*AK

Incident May 1, 2004

PASSENGER BACK TIRE TOTALLY DISINTEGRATED ,TREAD CAME COMPLETELY CAME OFF WHILE DRIVING ON FREEWAY AT 65 MPH. WE WERE ABLE TO PULL OVER ONTO SHOULDER AFTER GETTING CONTROL OF VEHICLE. IF TRAFFIC WAS MORE HEAVY I DON'T THINK THE OUT COME WOULD HAVE BEEN AS GOOD. CALLED LES SCHWAB TO REPLACE TIRE ON SITE. DAMAGE FROM TIRE RESULTED IN CUTTING INTO SIDE OF VEHICLE AND INSIDE WHEEL WELL. *LA

Incident Apr 25, 2004

PASSENGER BACK TIRE TOTALLY DISINTEGRATED ,TREAD CAME COMPLETELY CAME OFF WHILE DRIVING ON FREEWAY AT 65 MPH. WE WERE ABLE TO PULL OVER ONTO SHOULDER AFTER GETTING CONTROL OF VEHICLE. IF TRAFFIC WAS MORE HEAVY I DON'T THINK THE OUT COME WOULD HAVE BEEN AS GOOD. CALLED LES SCHWAB TO REPLACE TIRE ON SITE. DAMAGE FROM TIRE RESULTED IN CUTTING INTO SIDE OF VEHICLE AND INSIDE WHEEL WELL. *LA

Incident Apr 25, 2004

PURCHASED USED ASTRO VAN AND NOTED ON 2ND DAY WHEN PUTTING IN REVERSE THEN TO DRIVE A LOUD CLUNK AND HARD JUMP FORWARD UNLESS YOU DELAY TAKING FOOT OFF BRAKE OR APPLYING GAS UNTIL YOU CAN FEEL THE GEAR ENGAGE (APPROX. 5-10 SECONDS). THIS IS DANGEROUS WHEN BACKING UP, AS I HAVE ALMOST BEEN HIT TWICE NOW. IT NEEDS TO BE FIXED CORRECTLY OR REPLACED.*AK

Incident Feb 5, 2004

MALFUNCTIONED REAR HATCHBACK DOOR FOR A 1999 CHEVY ASTRO. NO MANUAL OVERIDE/RELEASE FROM THE INSIDE OF THE VEHICLE LIKE A TRUNK RELEASE LEVER ON OTHER VEHICLES. THIS IS A CONCERN AS WELL AS A HAZARD IF THE ONLY OPTION TO EXIT WAS THRU THE REAR HATCHBACK DOOR. IT WAS ALSO OF GREAT INCOVENIENCE TO GET A DISABLED PERSONS EQUIPMENT OUT WITH THE REAR HATCHBACK DOOR INOPERABLE.

Incident Mar 8, 2004

LEFT SIDE OF REAR HATCH WILL NOT UNLATCH/OPEN

Incident Jan 21, 2004

- THE AUTOMATIC DOOR LOCKS LOCKED MORE THAN ONCE. I CALLED THE CHEVROLET DEALER SINCE I COULD NOT LEAVE SINCE I COULD NOT LOCK THE SIDE DOORS; A MECHANIC INFORMED ME THAT IT HAD SOMETHING TO DO WITH SYNCHRONIZATION OF THE AUTOMATIC DOOR LOCK WHILE I ACTUALLY LOCK THE DOORS (VERY CONFUSING TO ME). HE SUGGESTED THAT I USE A SCREWDRIVER TO MANUALLY RELEASE THE LOCKED MECHANISM ON BOTH DOORS. I FINALLY WAS ABLE TO DO IT, BUT THIS HAPPENED MORE THAN ONCE; IN ONE INCIDENT, THE DOOR OPENED AS I WAS MAKING A RIGHT TURN (FORTUNATELY, NO ONE WAS ON MY LEFT). I WONDER IF OTHERS HAVE EXPERIENCED SUCH PROBLEM WHICH I FEEL IS NOT SAFE. I NEVER TOOK THIS IN FOR CHECKING, BUT I MIGHT. - THE MOTOR ON THE DRIVER'S SIDE WINDOW OFTEN LOCKS AND I AM UNABLE TO CLOSE THE WINDOW -- THIS HAS RESULTED IN SNOW, HAIL, STRONG WINDS FORCING ME TO STOP AND KEEP PRESSING THE BUTTON IN ORDER TO CLOSE THE WINDOW AND TO CONTINUE MY TRAVELLING. ANYONE ELSE WITH SIMILAR PROBLEMS? I NEVER TOOK THE CAR IN, BUT I WILL INQUIRE TO THE DEALER ABOUT IT -- HOPING THAT THERE WILL BE NO CHARGE FOR THIS MALFUNCTION. - THE CAR WAS LOSING POWER IN ACCELLERATION, WHICH OFTEN MADE IT DANGEROUS ON THE HIGHWAY WHILE TRAVELLING, AND MERGING LANES. THE DEALER JUST WORKED ON THE VAN LAST MAY, 2003, AS NOTED ABOVE. FORTUNATELY, THIS WILL BE A GOOD CORRECTION AND I AM JUST SORRY THAT WE HAD TO PAY FOR THIS.

Incident Jun 15, 2003

HEATER/AIR CONDITIONING SWITCH DOES NOT WORK. THE AIR CONDITIONER WILL NOT COME ON AT ALL. THE REAR HEAT BLOWS COOL AIR ONLY. THE HEATER IS STUCK ON HEAT/DEFROST. THIS WAS A PROBLEM EARLIER WITH THE VAN BUT WAS FIXED UNDER WARRANTY. IT HAS NOW ACTED UP AGAIN. IT STARTED AGAIN AT APPROX. THE 70,000 KM RANGE. I COULD NOT CHECK THE AIR AT THIS TIME SINCE IT WAS WINTER. ARE THERE ANY FIXES IN PLACE THE GM IS TAKING CARE OF. NOTE: MY ADDRESS IS NOT ALABAMA BUT THE PROVINCE IS SASKATCHEWAN. ALSO THE DOOR HANDLES ARE POOR. REAR ONE WENT AND NOW THE DRIVERS SIDE IS BROKEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident Apr 15, 2003

CONSUMER COMPLAINED ABOUT AN IGNITION PROBLEM. ALSO, STEERING WHEEL LOCKED UP WHILE PARKING. CONSUMER CALLED DEALERSHIP TO EXPLAIN THE PROBLEM, AND WAS TOLD THAT THIS VEHICLE WAS NOT ON RECALL FOR THIS DEFECT. *AK

VEHICLE BOUGHT AT THE END OF 2000, USED. EVERY SUMMER SINCE I HAVE HAD TO HAVE WIRING REPLACED IN THE ENGINE, FRONT DOOR LOCKS STOPPED WORKING AFTER 5 MONTHS, FRONT BRAKES HAVE BEEN REPLACED THREE TIMES, I HAVE HAD TO HAVE IT TOWED 6 TIMES DO TO THE WIRING AND I HAVE HAD TO REPLACE THE ALTERNATOR AND BATTERY DUE TO ALL OF THE ELECTRICAL AND ALTERNATOR PROBLEMS. I ALSO HAD TO REPLACE THE STARTER. HYDRAULICS ON REAR DOOR ALSO BROKEN. DISPLAY LIGHTS COME ON AND OFF WHEN THEY WANT TO AND I HAVE CONTINUALLY REPLACED FUSES. I THOUGHT AT FIRST THAT THESE WERE JUST FLUKES, BUT THEY ARE CONTINUALLY GETTING WORSE. I DID TALK TO THE PREVIOUS OWNERS SON ABOUT SIX MONTHS AFTER PURCHASING THE VAN AND HE INFORMED ME THAT HIS MOTHER RETURNED IT BECAUSE THINGS KEPT FALLING APART ON IT. I WISH I HAD BEEN INFORMED BEFORE HAND HOW MUCH TROUBLE IT WAS GOING TO BE. I LOVE CHEVORLET VEHICLES AND I STILL LIKE MY VAN IT'S JUST COSTING ME TOO MUCH IN REPAIRS. I HAVE ALSO HAD TO REPLACE THE DRIVER WINDOW MOTOR AND THE MECHANIC TOLD ME THAT IT HAD ALREADY BEEN REPLACED BEFORE. THE PASSENGER SIDE WINDOW IS NOW STALLING AND THE GAS GAUGE HASN'T WORKED IN YEAR. I HAVE TO KEEP UP WITH MY MILEAGE TO MAKE SURE I DON'T RUN OUT GAS. I AM GIVING THE DATE OF THE LAST INCIDENT WHEN IT WAS TOWED. *LA

Incident Jul 19, 2003

THE BACK DOORS OF VEHICLE WERE STUCK AND WOULD NOT OPEN. THE INSIDE OF VEHICLE DID NOT HAVE A HANDLE THAT WOULD OPEN THE DOORS FROM THE INSIDE. THE DEALER TRIED BUT WAS UNABLE TO GET THE DOORS OPEN. THE MANUFACTURER HAS BEEN NOTIFIED. *NLM

Incident Sep 8, 2003

THE REAR LEFT TIRE EXPERIENCED TREAD SEPARATION WHICH CAUSED DAMAGE TO THE REAR OF THE VEHICLE WHILE DRIVING AT 70 MPH. *JB TREAD SEPARATED WITHOUT HITTING ANY POTHOLES OR DEBRIS. BF GOODRICH WOULD ONLY COVER THE AMOUNT OF THE TREAD AND NOT THE WORKMANSHIP. *PH *JB

Incident Jul 19, 2003

THE REMOTE DOOR LOCKS ON MY 1999 CHEVROLET ASTRO VAN HAVE STOPPED WORKING. THEY HAVE ALSO STOPPED ON MY FATHERS 1996 ASTRO. THERE APPEARS TO BE A PROBLEM WITH THE REMOTE DOOR LOCKS ON THE ASTRO FUNCTIONING PROPERLY. THE DO NOT OPEN OR LOCK WITH THE REMOTE DEVICE. SINCE DOOR LOCKS ARE AN INTEGRAL PART OF PASSENGER SAFETY I THINK THE NHTSA SHOULD INVESTIGATE. *AK

Incident Sep 1, 2003

THE ASTRO/SAFARI HAS A BRITTLE VACUUM LINE THAT CROSSES OVER THE THERMASTAT AREA OF THE INTAKE MANIFOLD. THIS PLASTIC VACUUM LINE IS EASILY BROKEN IN ROUTINE SERVICE OF THE AIR FILTER OR RUBBING ON OTHER COMPONENT PARTS. WHEN THIS VACUUM HOSE IS BROKE...AIR SELECT TO DEFROSTER AND OTHER VENT POSITIONS IS LOST-CAUSING LACK OF VISABILITY. I BELIEVE THIS IS A SAFETY ISSUE. I BELIEVE THERE IS A GM TSB ON THIS AND IT SHOWS UP ON INTRANET THREADS YET GM DEALERS ALLOW CUSTOMERS BE TO SUBJECTED TO A $70. DIAGNOSIS. THIS IS A KNOWN SAFETY PROBLEM. THIS VACUUM HOSE IS A "FRONT ROW"STOCKED PART AT MOST DEALERS. I BELIEVE A LOT OF 95-03 ASTRO/SAFARI OWNERS WILL HAVE OR HAVE HAD THIS VACUUM HOSE BREAKAGE.*AK

Incident May 26, 2003

CONSUMER STATES HAS PROBLEM WITH THE ELECTRICAL SYSTEM, DOOR LATCH DOES NOT WORK/PASSENGER WINDOW DOES NOT OPEN, AND WINDSHIELD WIPERS ARE NOT WORKING. DEALER STATES SORRY NOTHING WE CAN DO, YOU DON'T HAVE A WARRANTY. *AK

Incident Jul 22, 2003

STEERING WHEEL DIAMETER IS TOO THICK. PH. THE STEERING WHEEL DIAMETER WAS TOO THICK. PH. THE CONSUMER NOTICED A TWISTING , BENDING IN HIS FINGERS WHEN THE STEERING WHEEL WAS GRABBED, THE CONSUMER HELD THE WHEEL WITH THE TIP OF HIS FINGERS AND PALMS WHICH CAUSED THE ENDS OF THE CONSUMER'S FINGERS TO BEND, FROM TURNING THE TIGHT STEERING WHEEL, THE CONSUMER ALSO EXPERIENCED PAIN IN BOTH SHOULDERS, AND A SORE BACK. *JB