2023 Chevrolet Bolt EUV
Recalls, consumer complaints and crash ratings from NHTSA
Recalls
No recalls on record for this model year.
Recent complaints119 total
Most reported, across all 119 complaints
- Forward collision avoidance26%
- Electrical system22%
- Steering21%
SteeringFiled Sep 30, 2026
The steering sticks at low speeds requiring manual manipulation to move it back to center. It is inconsistent sometimes it works properly. This is dangerous.
Incident Sep 27, 2026
Power trainFiled Sep 15, 2026
While driving my 2023 Chevrolet Bolt EUV at approximately 136,594 miles, the vehicle suddenly began making severe mechanical clacking/grinding noises and vibrating heavily. I could no longer safely drive the vehicle at normal road speed and was only able to move it very slowly. Fortunately, this occurred when traffic around me was light. If this failure had occurred in heavy or high-speed traffic, the sudden loss of normal drivability could have created a serious safety risk to me and other motorists. The vehicle was towed to Simpson Chevrolet of Irvine for diagnosis. The Chevrolet dealer found a large hole in the transmission/transaxle case and confirmed that the unit had lost all of its fluid. Diagnostic code P17C8 was also present. The dealer described this as an unusual failure. I specifically asked whether an external impact or road debris caused the damage. The dealer stated that there were no visible signs of impact to the undercarriage other than the hole in the transmission case itself and that they could not determine the exact cause. I did not shift the vehicle into Park while it was moving, and I do not recall striking any road debris or other object that could explain this catastrophic damage. I am reporting this because a sudden catastrophic drive-unit/transaxle failure while a vehicle is in motion may present a significant safety risk. I believe this failure should be documented and reviewed to determine whether similar failures have occurred in other Chevrolet Bolt EV/EUV vehicles.
Incident Aug 19, 2026
SteeringFiled Sep 9, 2026
The electric power steering / steering gear assembly exhibits mechanical binding ("sticky steering") and completely fails to return to center. When going around a curve in the road, the steering wheel "memorizes" or holds the turned angle and will not unwind or self-center like it used to and as I would expect it to. I'm having to apply continuous, deliberate manual counter-steering to bring the vehicle back to straight. The steering also has a distinct "notchy" or sticking sensation when making small steering adjustments that make clear audible clicking or knocking sounds at lower speeds. The issue began intermittently from my recollection around early 2026 and has grown progressively worse. It's most certainly progressed to feeling like a serious safety hazard by potentially causing significant driver fatigue, over-correction, and difficulty maintaining lane discipline, increasing the risk of lane departure or an inability to complete emergency evasive maneuvers. I will have a teenage driver soon and would not feel comfortable with her driving this vehicle in its current state. I verified that all "driver assistance" features were disabled and were not the cause of the mechanical resistance. No warning lights or error codes have illuminated. I need to get it fixed, but for the time being, the vehicle and its original steering components are available for inspection if that is useful.
Incident Feb 1, 2026
SteeringFiled Sep 2, 2026
The electric power steering (EPS) rack has developed an internal binding at times, causing the steering wheel to sometimes fail to naturally return to the center position after completing both low-speed and highway-rate turns. Instead of self-centering, the wheel holds its turned angle, forcing me to manually pull it back to straight-line navigation. This creates a serious safety hazard, as it requires unnatural steering corrections and can lead to overcorrection or unintended lane departure. No warning lights or diagnostic trouble codes (DTCs) have appeared on the dashboard. This is a well-documented issue across Chevrolet Bolt EV and EUV models. Dozens of owners on public forums and in existing NHTSA complaint filings report identical symptoms—often occurring between 30,000 and 60,000 miles—where internal gear binding or degraded factory lubrication inside the steering rack requires a complete, costly rack-and-pinion replacement to resolve safely.
Incident Aug 13, 2026
Steering, power trainFiled Sep 1, 2026
Steering Rack: The internal components of the rack bind up and create heavy resistance, causing the wheel to lock into a turned position rather than gliding back on its own to maintain control. This issue forces you to manually pull the steering wheel back straight after every turn, making high-speed and everyday driving unpredictable and dangerous. Power train: The powertrain is loose when moving forward and backward potentially causing a risk to others when leaving the vehicle in park.
Incident Aug 28, 2026
Forward collision avoidanceCrashFiled Aug 29, 2026
Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.
Incident Aug 29, 2026
Forward collision avoidanceFiled Aug 26, 2026
Was initially stopped at a red light heading northbound while in the right turn lane. The cross street had two lanes of traffic heading in each direction separated by a median divider to the west and a left turn lane to the east. After cross traffic cleared from the nearest eastbound lane, but cars continuing to travel in the far eastbound lane, I began a ‘right turn on red’ into the nearest eastbound lane. Somewhere near, but short of completing the entire 90° turn, the AEB system violently slammed on the brakes causing strong vibrations like I had hit or been hit by another car. My estimated speed at the time was approx. 15 mph. Not positive, but I believe the collision alert beeped and red dot HUD activated at the same time indicating an impending collision. Believing I had been hit, I think I applied the brake pedal to ensure the vehicle completely stopped rolling. After visually checking my surroundings, I saw no other vehicles, pedestrians, or objects anywhere near or around my vehicle. Concerned I had possibly run over something instead, I slowly proceeded forward to visually check the road surface to see if anything was in the road behind. The vehicle operated normally, I saw no debris, and pulled over to the side of the road to visually check for damage. Seeing none, I continued my travel without further incident. The vehicle has not been inspected or has the problem been reproduced, but it is available upon request. This is the first occurrence of phantom breaking since owning the vehicle for the past 10 months and there have been no prior symptoms or related problems. In this case the lane I entered was free of traffic. If instead I had pulled into a gap in traffic that would otherwise have been sufficient to safely merge into, my sudden and unexpected stop could have easily caused oncoming traffic to hit me from behind.
Incident Aug 22, 2026
SteeringFiled Aug 23, 2026
After completing a turn, the car's steering wheel does not fully return to center. It remains at 30 degrees under 10mph, 10-15 degrees at 20mph. Dealer has claimed it is behaving as intended.
Incident Aug 4, 2026
Forward collision avoidanceCrashFiled Aug 14, 2026
I was taking a left turn from [XXX] onto [XXX] in the outer (right) lane. As I was exiting the turn, the AEB went off suddenly without warning -- the car came to a sudden and complete stop. There were no cars or obstacles in the road ahead of us in either lane and so it is unclear what would cause the braking event. Due to the sudden stop, a man driving a moped was not able to stop in time--he was able to swerve to avoid a head on collision, but he collided with our rear passenger bumper. While, fortunately, there were no injuries, both vehicles sustained minor damage. This is the second incident of "phantom braking" I have experienced with this car. The first incident was within the first year of owning it driving on a 35 MPH road when it mistakenly thought a car was veering into our lane (oncoming traffic) -- in this case the phantom braking was brief and did not bring the vehicle to a stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident Aug 14, 2026
SteeringFiled Aug 11, 2026
When driving and turning, the steering wheel does not come back to center and the car keeps turning after releasing the steering wheel causing the car to veer off the road if not turned back manually. This is very unexpected and an unsuspecting driver might not realize this until too late. I am in the process of contacting the dealer I bought the car from. But, searching the internet it seems to be a know problem.
Incident Aug 4, 2026
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SteeringFiled Aug 7, 2026
Steering gear box failure diagnosis from dealer
Incident Aug 7, 2026
SteeringFiled Aug 2, 2026
Steering fails to return to center after turning. This is unexpected behavior and creates a danger when turning and releasing the steering wheel. There are no warnings or messages that coincide with this issue.
Incident Jan 1, 2026
SteeringFiled Jul 30, 2026
The steering is heavier on the car and does not return to center after turning. This causes danger while driving if someone cuts off in front of me or I have to stop suddenly due to an animal or any other conditions. I am also assuming this will be dangerous to drive in wet weather as well. I took it to the dealer to check it, and it was diagnosed as a failing steering system; the rack and pinion need to be replaced.
Incident May 13, 2026
Electrical system, forward collision avoidanceFiled Jul 24, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle displayed a Service ESC warning, indicating a possible malfunction in the electronic stability control system. I have had difficulty reproducing the issue, but the vehicle and any related components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction may have reduced the vehicle’s stability and traction assistance, which could increase the risk of losing control while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? I have taken the vehicle to the dealer three times. The first time, the dealer replaced the battery. The second time, the dealer installed a software update. The third time, they were unable to reproduce the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the dealer. No inspection by police, insurance representatives, or other third parties has occurred. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The Service ESC warning first appeared while driving on July 19, 2026 and May 22, 2026. I did notice the service light turn on before then, but do not have a picture to send at this time.
Incident Jul 19, 2026
SteeringFiled Jul 17, 2026
Rattling noise started coming from the steering wheel, it can be felt through the steering wheel. Doing an inspection it's coming from the the U joint area and steering wheel. The steering wheel also doesn't properly turn back into place when turning at lower speeds. Issue started around 40k miles. Searching the online the issue lots of people are having the same issue. Per Chevy Dealership, In need of roughly $2,850 repair parts are Steering Gear, Steering Shaft, Steering ujoin
Incident Oct 1, 2025
Steering, forward collision avoidance, lane departureCrash1 injuredFiled Jun 14, 2026
I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused the steering to lock in a direction I could not override.
Incident Jun 4, 2026
SteeringFiled May 30, 2026
I have a 2023 Chevy Bolt EUV, and I'm experiencing a steering issue. When making left or right turn, the steering wheel does not return to center automatically. This problem has been present since the beginning, and it has gradually been getting worse.
Incident May 1, 2026
Vehicle speed control, back over prevention, forward collision avoidanceFiled May 27, 2026
Clear day and dry conditions. Pulling into a parking space going 4-5mph with foot hovering brake. Car then accelerated on its own into a building.
Incident Feb 13, 2026
SteeringFiled May 6, 2026
Steering wheel does not return to center; likely due to failing steering gear or rack due to faulty lubrication at factory.
Incident May 5, 2026
SteeringFiled Apr 14, 2026
Steering rack failure (wheel does not return to center, crunchy steering with increasingly more resistance over time).
Incident Sep 1, 2025
SteeringFiled Feb 25, 2026
Steering gear assembly malfunction. Internal rack & pinion failure is present. Rack is binding/seized. When making a turn on the vehicle, the steering wheel does not return to center, creating a highly dangerous situation where if the steering wheel is not manually returned to center it can cause a motor vehicle accident. In other words, once a turn is initiated the car will remain in a turned state unless the steering wheel is wrestled with to return to traveling in a straight line. The problem has been reproduced and confirmed by an independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representative, or others outside of an independent service center. There were no warning lamps, messages, or other symptoms of the problem prior the failure. The failure appeared starting at about 25,000 miles and gradually became worse to just under 40,000 miles which is the mileage on the car now.
Incident Feb 25, 2026
Unknown or otherFiled Feb 23, 2026
Rear backup camera cuts out periodically while using. Multiple reports of this issue in online discussion groups.
Incident Feb 21, 2026
Power trainFiled Feb 20, 2026
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while the vehicle was parked, the message "Service Transmission - Unauthorized Shift" was displayed. While attempting to shift into drive(D), the gear shifter failed to move to the intended selection. The contact stated that a tow truck arrived and while loading the vehicle onto the flatbed, the driver attempted to shift into neutral (N), but the transmission failed to respond. The vehicle was towed to a dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.
Incident Feb 16, 2026
Electrical system, lane departure, forward collision avoidanceFiled Feb 18, 2026
The radio amplifier is mounted in the rear trunk wheel well attached to the bottom, along with the subwoofer assembly. Under the amplifier is a small drain. My trunk leaked during the rain and shorted out the amplifier. This shut off all communication noise in car. No noise from blinkers or warnings of dangerous situations. According to AI, "The 2023 Chevy Bolt EV shares the same basic body structure and rear hatch design as earlier models (2017–2020), and there is no confirmed evidence that the trunk seal was redesigned or improved to prevent water intrusion. Despite a known issue with water leaks into the trunk—often due to voids in seam sealer or compromised tailgate gaskets—General Motors issued a service bulletin (18-NA-182) that applied only to 2017–2020 models. However, owners of 2022 and 2023 models have reported identical leaks, with water pooling in the rear cargo area and damaging components like the amplifier located in the spare tire well." Remember, when the amplifier goes out, every warning signal goes out, as well as radio and hand free operation of cell phones.
Incident Feb 16, 2026
SteeringFiled Feb 16, 2026
Turn Signal no longer returns to the original position after making a turn.
Incident Jan 31, 2026
Electrical systemFiled Jan 30, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The door locks automatically unlock when the car shuts itself off if the key fob is inside. Yes, it is available for inspection. How was your safety or the safety of others put at risk? Twice now, once in this car, and once in my previous car (a Bolt rather than an EUV) I fell asleep at a charging station, in the Texas summer, with the A/C running, and when I woke up, the car was off and the doors had automatically unlocked. I believe this has happened to other people. See, for example: https://westchester.news12.com/police-duo-to-be-charged-after-stealing-a-car-while-it-was-charging Has the problem been reproduced or confirmed by a dealer or independent service center? No, but as I wrote, it has happened to me with two separate vehicles, a 2019 Bolt, and a 2023 Bolt EUV, and it is eminently reproducible. Get in the car, lock the doors, leave the car on and wait an hour. When the car shuts itself off, it will unlock the doors (I believe because the key fob is inside.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. But I sent an unacknowledged email to GM's general counsel on 9/1/2019 the first time it happened in my 2019 Bolt EV. It still happens in my Bolt EUV. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Incident Jun 1, 2023
Electrical system, exterior lightingFiled Jan 27, 2026
Water intrusion occurred inside the rear taillight assembly, resulting in visible moisture/condensation within the housing and subsequent taillight malfunction/failure. The affected taillight performs critical rear lighting functions, including brake and signaling illumination. The presence of water inside the sealed taillight assembly indicates a failure of the lens or housing seal. Over time, moisture intrusion caused degradation and failure of the lighting function. Loss or impairment of rear lighting reduces the vehicle’s visibility to other drivers, particularly at night or during adverse weather conditions, creating a safety risk related to rear-end collisions and improper signaling. The condition developed during normal vehicle use and exposure to rain and environmental moisture. No collision, impact, or external damage occurred prior to the failure. No dashboard warning messages or alerts were observed prior to discovering the issue. The vehicle was inspected by an authorized dealership, which confirmed the taillight failure. The dealership stated the light source is not serviceable and that the entire taillight assembly must be replaced. The manufacturer acknowledged the issue but stated the vehicle was outside the warranty period and offered only a partial goodwill assistance of approximately 20%, leaving an out-of-pocket repair cost exceeding $800. Multiple consumer reports and online owner discussions document similar instances of water intrusion and taillight failure on Chevrolet Bolt vehicles, suggesting a potential pattern related to taillight design or sealing rather than isolated damage or maintenance-related failure. The affected taillight assembly remains available for inspection upon request.
Incident Oct 2, 2025
Electrical system, structure, engineFiled Jan 12, 2026
I have been getting errors when I charge the car since last year. 3500 miles on a brand new 2023 and it's been at the dealership for over 30 days they offered me 2000 bucks and keep the car under warranty and I would have to pay the lemon lawyers 800 so I didn't take the deal. I have no car but I still pay 836 for my car note.
Incident Nov 30, 2023
Forward collision avoidanceFiled Jan 8, 2026
Forward collision prevention system activated unnecessarily. I was already breaking and on track to stop well behind the vehicle in front of me. I had just pulled around stopped traffic in another lane, which seems to be common in all the incidents I've had like this. The safety concern is that the vehicle stopped unexpectedly, and if traffic behind me hadn't been paying attention, they could have run into me. In the past I asked a dealer to look into it, and found nothing wrong. Deactivating the system for a time, and then reactivating it, seems to improve the problem for a while.
Incident Jan 6, 2026
Visibility/wiperFiled Jan 6, 2026
The camera system—including the backup cameras when you put it in reverse— more often than not produce an error on the display screen instead of a view of the rear rendering this mandated safety device unusable. It is available for inspection. The rear view camera is a mandated safety device required on all passenger vehicles. Not having it available makes it much easier to back into other vehicles or pedestrians walking behind the vehicle. This is a reproducible issue. It was inspected by a dealer and a problem was confirmed. It was repaired with a new module under warranty. Three months after the repair, the issue has reoccurred and the vehicle is no longer under warranty. The repair from the dealer did not fix the issue. It has not been inspected by anyone other than the dealer. There is no warning prior to the issue occurring. The only warning is a crossed out camera as the error occurs. An internet search shows this is a very common issue with this vehicle.
Incident Jan 2, 2026
SteeringFiled Dec 20, 2025
The steering wheel locks at 9 and 3 when turning the wheel. It doesn’t spin back like it should when returning straight. Very dangerous!
Incident Dec 20, 2025
Electrical system, lane departureFiled Dec 13, 2025
The lane departure warning goes on and off randomly. The heating stopped working. There are glitches on the screen interface. And yesterday a red light with a car and exclamation mark through it came on. I took it to the dealer and they only had time to check the code which came up as "hybrid/ev powertrain control module requested MIL illumination" The advisor who is not an ev technician told me not to worry about it because the light went off. Everything i am reading online says this could be a huge safety issue. When I reported it to the manufacturer, they told me to listen to the dealer without getting more information and would not transfer me to a manager. I am concerned for my safety and the safety of others. And I am finding Chevrolet to be negligent on what could be a huge hazard.
Incident Dec 12, 2025
Unknown or otherFiled Dec 8, 2025
Rear backup camera feed fails to display on infotainment screen. The issue appeared about a month ago and persisted until I took it into the dealership. The service center updated the software, and the camera initially worked properly again, but within 2 weeks of the repair, the issue recurred and persisted. Federal safety standards require all vehicles made after May 2018 to have functioning backup cameras. I live in a neighborhood that has a lot of small children, and their safety is at risk when any vehicle’s back up camera is not working.
Incident Dec 8, 2025
Unknown or otherFiled Nov 7, 2025
I have a chevrolet bolt for which I have a mychevrolet app link to control the vehicle remotely. For some reason I just noticed my mychevrolet app also is linked to a second chevy Bolt (the vehicle I am noting the VIN of in this complaint) for which I have no ownership of. This is a massive security lapse by chevrolet and they need to be investigated thoroughly as to why this occurred.
Incident Nov 7, 2025
SteeringFiled Nov 3, 2025
I am experiencing a well known flaw in the Chevy Bolt steering rack. The rack loses grease over time and eventually begins making clunking sounds, does not return the steering wheel to center, and makes steering less precise. This is a very common issue within Chevy Bolt forums and should be addressed by Chevy as a safety issue.
Incident Sep 1, 2025
SteeringFiled Oct 30, 2025
2023 Bolt's steering wheel doesn't return to center position while driving making it dangerous to drive.
Incident Oct 1, 2025
SteeringFiled Oct 26, 2025
Steering system not behaving as expected. Very stiff when making left and right turns at slow and moderate speeds, with a failure of the steering wheel to return to center.
Incident Oct 24, 2025
Fuel/propulsion systemFiled Oct 21, 2025
I was driving in my neighborhood a few miles from home on a state road going about 45/50 mph. The car suddenly slowed to 30 mph without warning, an alert said there was a problem with the propulsion system and speed was limited to 30mph. There was no prior warning or indication of a problem. The sudden deceleration almost caused the car behind me to hit me.
Incident Oct 20, 2025
Electrical system, back over preventionFiled Aug 7, 2025
I’ve experienced multiple instances where the Rear Cross Traffic Alert system on my 2023 Chevy Bolt EUV fails to function properly when the vehicle is shifted into reverse. Specifically, there are times when the system does not emit any audible warning despite approaching cross traffic, and in other cases, the alert system appears to be completely unresponsive, no visual indicators or chimes occur at all. This happens intermittently and unpredictably, regardless of weather conditions or terrain. The issue is concerning because the system is a critical safety feature intended to warn of vehicles or objects approaching from the side while reversing, particularly in parking lots or driveways. The lack of warning increases the risk of a collision, especially in areas with obstructed views or high pedestrian activity. This appears to be a defect in the sensor system or software that controls cross traffic detection. I believe this poses a significant safety concern and may affect other Bolt EV vehicles.
Incident Aug 4, 2025
SeatsFiled Jul 26, 2025
Ive had my car for 1 month. I drive for 4-5 hours a day and when I hit a decent bump in the road or enter/exit a steep driveway the drivers seat will click forward or backward a notch. This has happens every day, several times per day.
Incident Jul 26, 2025
SteeringFiled Jul 21, 2025
Steering wheel will not return to center after turning. This is a known issue with other model year bolts. PLEASE ISSUE A RECALL!
Incident Jul 15, 2025
Forward collision avoidanceFiled Jul 15, 2025
On June 7, 2025 at 5:00pm while driving on the expressway, my car suddenly braked, jolted and skidded and I pulled over. My granddaughter was in the back seat and I thought either a tire blew or I got hit. I called my son and he did some research and found articles of this happening to Chevy Bolts euv's. They call it phantom braking. It happened 2 times before in the city and I thought I drove over something on the road. I took it into the dealer and they could not determine the problem. They said they opened a case with GM and gave me a Customer Concern Verification form to fill out if it happens again. They said if it happens again, then they will replace the forward collision module. I am terrified to drive on an expressway in fear this will happen again. I could have gotten hit if a car was too close behind me when my car broke suddenly. I nervously drive home after this event, while my son stayed on the phone with me.
Incident Jun 7, 2025
SteeringFiled Jul 11, 2025
Steering wheel will not return to center after making turns in any direction. Steering has gradually stiffened, but is immediately noticeable. This car is driven daily by my spouse. Our child with his new learner's permit noted how he had to turn the wheel back and it didn't happen automatically like the car he took driving lessons in. I drove the car and it was plainly obvious that the steering wheel was stiff and nearly frozen. Car has 42,000 miles and is no longer covered by GM's warranty. I am bringing it to an independent mechanic for repair, immediately.
Incident Jul 10, 2025
Power train, vehicle speed control, fuel/propulsion systemFiled Jul 10, 2025
While car was on a warning popped up saying "Service Transmission" and then another warning popped up saying "Propulsion Power is Reduced". This then limited the speed of the car and the acceleration significantly making it extremely unsafe to drive. Thankfully I was not on the interstate, but I certainly would have been hit if I was. This car is less than 2 years old, has under 10,000 miles, and his had all recommended maintenance done.
Incident Jul 10, 2025
Electrical systemFiled Jul 3, 2025
This model has a dangerous driving problem that is difficult to reproduce; however, it points to a flaw in a coupled design that causes simple infotainment system failures to negatively impact both on-star help system and critical driving system. This problem recurred on [XXX] in suburban area of Buena Park CA; previous occurrence in 2024 had purported possible resolution through software download. It begins with simple problem of inability to change FM channel; checking other controls on infotainment screen showed all displays responding correctly, including commands to change station; yet it does not. Only after car has been parked and EV motor turned off for awhile, did this problem reset. This is an indication that previous problem remains unresolved. Previously, on an isolated section of AZ highway without cell service, what began with radio control malfunction ended with this model turning off all speakers and all displays. Once speakers were turned off, on-star interaction can not be heard in the car. I expected separate speakers for on-star emergencies; however, to my surprise it seems to be routed through or related to infotainment system. Then possible stops and attempts to reset the infotainment system through turning off the car, caused all lights to go off on the dash. I had to drive many miles through isolated desert and mountains to reach a safe offramp with no instrumentation. This makes suspect what else could go wrong when in isolated regions. So far the danger seems to be related to driving in no cell service area; however, without further investigation, this design of coupling infotainment system with both critical driving and emergency systems makes this model unreliable and dangerous to everyone in this car. Please investigate and decouple these systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident Jul 2, 2025
Electrical system, fuel/propulsion systemFiled Jun 19, 2025
Software in the EV system created to protect the battery pack has instead placed my life in jeopardy in response to known false sensor event. During 110 degree heat in isolated desert in southern California, the software detected a false error in high voltage comparisons between battery banks. In response, it disabled climate control, reduced propulsion, and placed an upper limit of 40% on battery recharge system. Without any warning nor noticeable malfunction during the drive out to the desert truck stop, 1 hour of fast charging at 50 kWH resulted in the charger being turned off by the car after reaching only 40%. With no info, I just assumed that this was a failure of the charger; however, I had used this specific charger 1 month prior without any problems. Only after I left this truck stop and headed to the next electric charger, some 50 miles away, did I notice the lack of A/C and warnings on the dash. At this time I called Chevrolet Roadside Service(CRS) and received advice to proceed to the charger then if charging attempt fails, call them back. I drove in 118 degree with open windows behind the slowest moving semi I could find. Within minutes my connected phone for map guidance, started overheating from both the environment and the car charging my phone. I realized I could die out here without car nor phone. Upon arrival, my attempts produced only 4 kWH charging speed at a 50 kWH station. After many false guidances and about 6 calls to CRS and 1 day, I was able to get my car towed to nearby Chevrolet dealer who was too busy to look at the car for 2-3 days. Next day I picked up my car and drove in 102 degree heat to where I purchased this car 2 years ago. 2 days later I picked it up; a known problem solved by a software download fixed it.
Incident Jun 15, 2025
Vehicle speed control, forward collision avoidanceFiled May 25, 2025
I was driving on a highway at approximately 68 MPH. There were no cars in front of me and none beside. The adaptive cruise control system was engaged. The car applied the brakes without warning, as if I was a going to collide with another vehicle. I depressed the brake to turn off the system and hit the gas pedal.
Incident May 24, 2025
Fuel/propulsion systemFiled May 18, 2025
While slowing down to park, just before stopping, my husband took his foot off the pedal and the car accelerated. This happened twice in the past week. He had the “break assist” feature engaged, which automatically breaks the car when you remove your foot from the accelerator. The car should have slowed then stopped but it accelerated. He did not touch the accelerator. I have not yet contacted the dealer, but see numerous complaints like this in chat forums online. No warning lights came on either.
Incident May 16, 2025
Service brakes, forward collision avoidanceFiled May 10, 2025
Automatic braking system works when unnecessary. No one and nothing in front of car when driving and auto braking stops vehicle. Multiple incidents. My children and I suffered seatbelt, neck, and back pain when stopped without warning. Also, scared. No, problem cannot be reproduced. No, vehicle has not been inspected. No prior warning before incident.
Incident May 9, 2025
Electrical systemFiled May 5, 2025
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that since purchasing the vehicle, the vehicle had experienced several battery drainage failures, and the battery was drained within 2 to 3 days of being parked. There was no warning light illuminated. The contact stated that occasionally the service engine warning light remained illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that there no fault was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Incident Nov 30, 2023
NHTSA crash ratings
2023 Chevrolet Bolt EUV SUV FWD
- Overall
- 5 out of 5 stars
- Front crash
- 5 out of 5 stars
- Side crash
- 5 out of 5 stars
- Rollover
- 4 out of 5 stars
Decode a 2023 Chevrolet Bolt EUV VIN
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