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2014 Chevrolet Cruze

Recalls, consumer complaints and crash ratings from NHTSA

Recalls10

  • Air bagsSide/windowNov 6, 2025, Campaign 25V764000

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

    Risk

    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

    Remedy

    Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

  • Air bagsSide/windowDec 21, 2023, Campaign 23V870000

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

    Risk

    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

    Remedy

    Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

  • Air bagsSide/windowSep 20, 2023, Campaign 23V674000

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

    Risk

    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

    Remedy

    Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

  • Electrical systemIgnitionJul 5, 2016, Campaign 16V502000

    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

    Risk

    If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

    Remedy

    GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

  • SteeringJul 10, 2015, Campaign 15V442000

    General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

    Risk

    Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

    Remedy

    GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

  • Show all 10 recalls
    • EquipmentElectricalJul 2, 2014, Campaign 14V417000

      General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

      Risk

      Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

      Remedy

      GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

    • Air bagsJun 26, 2014, Campaign 14V372000

      General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

      Risk

      In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

      Remedy

      GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

    • Power trainAxle assembly, axle shaftMar 31, 2014, Campaign 14V151000

      General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

      Risk

      If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

      Remedy

      GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

    • Power trainAutomatic transmissionFeb 21, 2014, Campaign 14V092000

      General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

      Risk

      If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

      Remedy

      General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

    • Power trainAxle assembly, axle shaftSep 23, 2013, Campaign 13V452000

      General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

      Risk

      If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

      Remedy

      General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.

Recent complaints702 total

Most reported, across all 702 complaints

  • Engine31%
  • Electrical system27%
  • Power train14%
  • Power train, electrical system, engineFiled Aug 21, 2026

    For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced loss of power while driving. The vehicle is available for inspection upon request. The vehicle has repeatedly displayed an overheating warning. Other symptoms have included coolant loss, shaking and vibration, rough or uneven acceleration, loss of engine power while driving, and a check-engine light. The check-engine light has previously flashed during operation. The vehicle has also experienced unexplained engine-oil loss. These problems have continued despite extensive repairs over approximately the past year, including replacement of the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, oil seals, and head gasket. The repeated failures have created a significant safety risk because the vehicle has overheated while being driven and has previously lost power while traveling on the highway. I have been forced to stop on the side of the road, where I was almost struck by another vehicle. The possibility of sudden loss of power or overheating while traveling in traffic creates a serious risk to both myself and other motorists.

    Incident Aug 21, 2026

  • Electrical system, air bags, service brakesCrash1 injuredFiled Aug 14, 2026

    My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

    Incident Aug 11, 2026

  • Power trainFiled Aug 13, 2026

    The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact stated that the failure had reoccurred. The vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

    Incident Jul 25, 2026

  • Fuel system, gasoline, electrical system, air bagsCrash1 injuredFiled Aug 6, 2026

    The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with NHTSA Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,302.

    Incident Jul 12, 2025

  • EngineFiled Jun 17, 2026

    Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299 code. Left the vehicle for a week and the cost for the engine replaced turbocharger and all single use parts related for the repair was $3010.38 Yes, the vehicle was presented as "as as." However, the vehicle was also presented as if the maintenance and repairs were all completed and the vehicle was road ready and safe and this was not the case at all.

    Incident May 25, 2026

  • Electrical systemFiled Jun 1, 2026

    The contact stated that the key-fob failed to lock and unlocking of the failed intermittenly. The key fob was the original manufactured key fob. The dealer had been contacted, and the key fob was reprogrammed. The failure persisted. The dealer was contacted again, and it was diagnosed that the circuit board would slip inside the key fob itself, causing the malfunction. The key fob was replaced. The manufacturer was informed of the failure, and due to the vehicle no longer being covered under warranty, they opened and then closed a case. The failure mileage was approximately 82,000.

    Incident Apr 1, 2026

  • Air bagsFiled May 27, 2026

    The contact owns a 2014 Chevrolet Cruze. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign Number: 25V764000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.

    Incident May 27, 2026

  • Electrical system, structure, engineFireFiled May 26, 2026

    On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle’s engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.

    Incident May 25, 2026

  • Engine and engine coolingFiled May 21, 2026

    The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving the vehicle stalled. The vehicle was able to restart. The vehicle began jerking motions and misfiring. The vehicle was taken to the dealer and was diagnosed with a cam shaft failure and diagnostic codes P0016, P0101. The manufacturer was notified of the issue. The approximate failure mileage was 82,000

    Incident May 14, 2026

  • EngineFiled May 4, 2026

    Both catalytic converters and O2 Sensor's have been replaced and I’m still getting a check engine light. Along with a multitude of other parts that I’ve had to replace. Like the turbo, gaskets, sensors multiple times…

    Incident May 4, 2026

  • Show the 50 most recent
    • Electrical systemFiled Apr 29, 2026

      Service traction control and stabil has repeatedly came on it messes with the car by slowing it down

      Incident Apr 29, 2026

    • Electrical system, service brakesFiled Apr 14, 2026

      I was driving my car and all of a sudden out of nowhere my car speed gage starts to bounce up and down my engine sounds like it’s stuck in first gear and won’t shift and I can’t go any faster then 35 mph and I tried to make it to a spot to pull over and it altogether stoped accelerating so I was stuck pulling over right there because it wouldn’t accelerate. I shut it off and let it sit for a bit and it started right back up like normal and drove fine till I got to a certain length of driving and it was doing it all over again like it was in limp mode and all my electrical stuff was on the Frits as well so I haven’t been able to drive it since because it keeps doing it and I haven’t spent hundreds of dollars putting it in a shop three times already only to have it go back and do it again and my brakes when I press on them make a squishing sound and then some clicking sound before it goes into limp mode i don’t know where to even begins to fix it at and it was all out of nowhere. It was driving fine then all of a sudden this crap starts

      Incident Nov 17, 2025

    • EngineFiled Feb 7, 2026

      Constant overheating issues with coolant loss. I have changed so many parts in this engine to correct the issue and nothing is working. There are far too many complaints online with this specific model. Why hasn’t there been a recall on this issue? This is a safety concern especially when the engine loses power while driving.

      Incident Jan 19, 2026

    • EngineFiled Jan 21, 2026

      Water pump failure with head gasket crack

      Incident Jan 21, 2026

    • Electrical systemFireFiled Dec 10, 2025

      I remote started my car using the factory installed remote starter, and approximately 5 minutes later I heard my car alarm start going off, so I went to investigate and when I opened the drivers side door, my car was filled with smoke and flames were coming up from the front passenger footwell, underneath the dash where the HVAC blower motor is located. I closed the drivers door and rushed inside to grab a fire extinguisher, but within those 10 seconds I was away, the fire has more than tripled in size. So when I opened the passenger door to use the extinguisher, the fire had grown out of control. With the fire put out, I started looking around and noticed that the engine bay for the car still has rubber hoses and pieces of plastic that are fully intact and haven't been burned, yet the interior of the car is completely gone. I have reason to believe the blower motor was the source of the fire. After talking to a few others that own the same car as me, some have said they've been noticing a burning smell and minor traces of smoke coming from that same area

      Incident Nov 29, 2025

    • Air bagsCrash1 injuredFiled Nov 25, 2025

      The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 MPH, a Chevrolet Impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with NHTSA Campaign Number: 14V372000 (Air Bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A Police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.

      Incident Jul 23, 2025

    • EngineFiled Nov 11, 2025

      Catalytic converters melted do to extreme engine temperatures no heat warning was given temperature gage never went off . Water pump has been replaced 4 times. Exhaust is now affected by melted catalytic converters.

      Incident Sep 1, 2025

    • Electrical systemFiled Nov 6, 2025

      Odometer Fraud. The contact purchased a 2014 Chevrolet Cruze. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 98,000. It was later discovered upon checking the Carfax report that the mileage was 107,000.

      Incident Nov 6, 2025

    • Electrical system, engineFiled Oct 29, 2025

      A engine always seems to run hot smells like it's burning constantly leaks coolant even after repairing electrical problems reoccurring smells like weird chemicals inside of the car when you turn on smells like gasoline and coolant this occurs every day

      Incident Oct 28, 2025

    • Steering, electrical system, vehicle speed controlFiled Sep 15, 2025

      The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.

      Incident May 1, 2025

    • Unknown or otherFiled Sep 4, 2025

      Turbo overboost unable to drive for safety or cause for more damage

      Incident Aug 5, 2025

    • Power train, electrical system, engineFiled May 27, 2025

      The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact replaced the 12-Volt battery and the fuse box; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

      Incident Dec 27, 2023

    • Electrical system, engine, fuel/propulsion systemFiled May 13, 2025

      My service lights keep popping on and start shaking etc.

      Incident May 13, 2025

    • Fuel/propulsion systemFiled May 5, 2025

      According to my car being diagnosed the fuel pump needs replaced. The car is available for inspection. A warning signal is on my dash board, its the check engine light that is on.

      Incident May 1, 2025

    • EngineFiled Apr 29, 2025

      I have this code p0324 and I replaced the whole knock sensor including the wiring with it and the code still pop up, my car is Chevy Cruze 2014 LTZ 1.4 L4 Turbo. Yesterday I went to dealer to program it and they did program the PCM and later in the evening, the check engine light pop up again with the same code but the car run fine. I seriously want to know what else can cause the issues!!

      Incident Apr 28, 2025

    • Power train, fuel/propulsion system1 injuredFiled Apr 14, 2025

      My 2014 Chevy Cruze has been having some major safety issues as of late. The powertrain has been one of the major components in this system that has failed. The engine has overheated 3 times in the last 3 months causing many safety concerns to others on the road as well as myself due to having to randomly pull over on the side of the road on the busy highway. The car has jolted many times due to losing power and causing my neck to have a severe pinched nerve. These issues are related mainly to the fluid cooling/management systems and related hoses. It is available for inspection upon request. The problem has been confirmed by independent service center. The engine light repeatedly goes on and off causing many issues to the car daily.

      Incident Jan 10, 2025

    • Engine and engine cooling, engineFiled Apr 10, 2025

      The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and the dealer informed the contact that the smoke was coming from the turbocharger. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with cylinder head failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

      Incident Apr 8, 2025

    • Engine and engine coolingFiled Mar 25, 2025

      The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. The contact stated no warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed, the heater failed to function as intended. After a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low, and an unknown fluid was leaking. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

      Incident Mar 11, 2025

    • Power train, vehicle speed control, forward collision avoidanceFiled Feb 27, 2025

      Transmission won’t shift into gear while driving and the brakes won’t engage when this happens, this will cause a wreck and hurt someone, the codes are showing po700 tcm code

      Incident Feb 26, 2025

    • Electrical system, engine, fuel/propulsion systemFiled Feb 17, 2025

      N/A

      Incident Feb 17, 2025

    • Vehicle speed controlFiled Feb 11, 2025

      What happened 1. A dashboard message has been popping up since December 11 on my 2014 Chevy Cruz car. I only have 77,000 miles on it. The message indicates “service tracking control “ 2. I took the car to the dealer and they said they did a number of repairs and I was charged 900. Some odd dollars to fix some parts to re-Zoll Veve the tracking control issue. 3. I let them know that that message kept coming back up. 4. After several times of taking it back to the dealer paying another $78 for another part they still do not know what the problem is. 5. The main concern is that the message displays over the digital speed control and I cannot determine how fast I am driving. The dealer does not know how to fix this problem. It is a safety concern because I cannot tell how fast I am driving I have I cannot get this problem fixed, and the dealer does not know how to resolve the problem.

      Incident Dec 10, 2024

    • Electrical system, service brakes, engineFiled Feb 3, 2025

      ABS pump motor stuck X2 & is available for inspection. Brakes could potentially fail putting mine & other's safety at risk. Warning lamps were illuminated. This is the second time this has happened, pump motor was already replaced. There is a recall issued but not for my vehicle specifically. CAN BUS Communication issues.

      Incident Oct 28, 2024

    • Electrical system, engineFireFiled Jan 23, 2025

      My car caught fire driving down the road

      Incident Dec 23, 2024

    • Power train, engine, fuel/propulsion systemFiled Dec 4, 2024

      Well like everyone car has this nasty cloud of black grey smoke Turns out i have a faulty catalytic converter. Not to mention the constant over heating. The change of the water pump thermostat multiple times. This is a nightmare. I drive with one eye on the road and the other on my needle gauge. I drive with my 2 kids and my biggest fear is catching fire. We inhale the smoke as we drive. Unfortunately this life is taking a toll on me. The stress of this car and always needing something is terrible. Get a new car right. Yeah if life was simple we wouldnt be struggling daily breathing in all thise chemicals.

      Incident Dec 4, 2024

    • EngineFiled Nov 25, 2024

      My vehicle started leaking coolant from the water pump. Gargling noise coming from the engine and coolant smell is going inside the cabin which is a heath hazard to me and my family. We have been having headache all day. I have 3 kids and a baby in riding in this vehicle.

      Incident Nov 24, 2024

    • Air bagsCrash1 injuredFiled Nov 17, 2024

      Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield

      Incident Nov 11, 2024

    • Seat beltsFiled Nov 13, 2024

      The contact owns a 2014 Chevrolet Cruze. The contact stated that while buckling on the driver's side seat belt, the flexible steel cable snapped. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 78,000.

      Incident Nov 9, 2024

    • Air bagsFiled Nov 4, 2024

      The contact owned a 2014 Chevrolet Cruze. The contact received recall notification of NHTSA Campaign Number: 23V870000 (Air Bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.

      Incident Nov 4, 2024

    • Electrical system, engine, fuel/propulsion systemFiled Oct 27, 2024

      I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d

      Incident Oct 23, 2024

    • Electrical systemFiled Oct 12, 2024

      Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.

      Incident Oct 12, 2024

    • Air bagsFiled Sep 9, 2024

      The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

      Incident Sep 9, 2024

    • Air bagsFiled Aug 14, 2024

      for some reason my Airbag service light come on, I was just driving and the warning came up on the screen.

      Incident Aug 14, 2024

    • Engine and engine coolingFiled Aug 6, 2024

      The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the message “Low Engine Power” was displayed on the instrument panel. The vehicle lost motive power immediately afterwards. The contact had to wait sometimes before being able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the turbo supercharger had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

      Incident Jul 6, 2022

    • Electrical systemFiled Jul 31, 2024

      Car dies at 3 rpm’s, mechanic says it’s a faulty computer and that it is a very well known problem with this year of Chevy Cruze. I have to have the computer replaced.

      Incident Jul 2, 2022

    • Electrical systemFiled Jul 30, 2024

      Faulty ignition switch. Vehicle attempts to start on its own. Could be a very serious issue with car parked in a garage.

      Incident Jul 23, 2024

    • Unknown or otherFiled Jul 25, 2024

      Unknown

      Incident Jul 25, 2024

    • Electrical systemFiled Jul 10, 2024

      Turned the car off, exited the vehicle. After a few minutes we could hear and see the car trying to start on its own. The headlights came on and even though it was in park it moved slightly.

      Incident Jul 10, 2024

    • Power train, electrical systemFiled Jul 10, 2024

      Was parked on a slight incline with the car completely off and keys out of ignition. My daughter, her cousin and I exited the car and were walking in front of it. As we got in front of it my car made a sound like it was about to start. The headlights came on and the entire vehicle jerked forward a bit. It almost hit us.

      Incident Jul 10, 2024

    • Electrical system, engine, fuel/propulsion systemFiled Jun 24, 2024

      The car starts smoking upon acceleration and the engine light comes on. It also has a lot of oil on top of the engine. I took the car to an independent dealership and he stated the engine and gaskets are bad and this is a common problem with the 2014 Chevy Cruz. I've been told there was a recall and read online of a recall on the engine. However, I did not see a recall when I entered the VIN number on the national database. I need for a manufacturer representative to contact me as soon as possible to make this situation right.

      Incident Jun 17, 2024

    • Engine, fuel/propulsion system, air bagsFiled Jun 9, 2024

      My car smells like oil burning with white smoke .and the valve cover leaks and the head gasket is damaged I need help still an issue the air bag light on.this car is un safe.

      Incident Jun 7, 2024

NHTSA crash ratings

2014 Chevrolet Cruze 4 DR FWD

Overall
5 out of 5 stars
Front crash
5 out of 5 stars
Side crash
5 out of 5 stars
Rollover
4 out of 5 stars

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