2025 Chevrolet Equinox EV

The vehicle will hard brake on its own while going down the freeway, no blockage of the camera or vehicle in front when it happen

Incident Dec 18, 2025

The system that failed is the headlight design. I was driving home this evening in a moderate snowstorm, and the snow accumulated and completely blocked the headlights. It was nearly impossible to see the road in the dark without the lights providing adequate lighting. This put the safety of my wife and me (the passengers), and all other cars on the road at risk. This can't easily be reproduced without a snowstorm, particularly wet snow that catches and does not just brush off, but instead accumulates in the recessed light design.

Incident Feb 25, 2026

While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and about to begin applying my brakes when this occurred and there was plenty of space before any type of collision. I was going roughly 5-10 mpg when this occurred having slowed down to allow the car to merge. Afterwards it took a few seconds for the car to allow me to re-engage the gas to start moving again. This type of phantom braking has occurred in other instances in my driveway and in store parking lots but this is the first time it's put me at risk. It is available for inspection as needed. This has not been examined or reproduced by the dealer on my vehicle or inspected.

Incident Jan 29, 2026

Driving several times in normal city conditions, the car activated the automatic emergency brakes stopping the vehicle in the middle of the street and in danger of being rear ended. There was no reason for the brakes to activate - we were driving below the speed limit in city streets

Incident Nov 14, 2025

I was waiting behind 2 cars at a red light to turn left. Once the light turned green, I slowly started to accelerate and turn, the car then came to an immediate stop in the middle of the intersection. The HUD indicated the front automatic braking was enabled. Luckily there was no one behind me so I wasn’t rear ended. This was at night time. This was a completely empty intersection besides the 2 in front of me.

Incident Jan 10, 2026

The emergency braking system is not engaging appropriately and when activated it stutters to a stop and does not come to an immediate stop. When in emergency situations the braking system detect objects that are not present causing it to come to a stuttering stop and causing a hazard and accident.

Incident Jan 9, 2026

The telematics module has failed on approx. [XXX] and due to a large scale amount of GM vehicles having this same failure the replacement parts are unavailable. My research has found that this module failure has been a problem since at least February 2025 and now in December the parts are still on backorder for each failure. I purchased this car for my [XXX] daughter and now that this module has failed I am unable to track the vehicle and the vehicle's mapping system is useless, along with the ability to locate nearby charging stations. Additionally, the OnStar system is disabled and that is a safety issue. When we took the car into the dealership, they were very accommodating and diagnosed the issue quickly. This was in part due to the fact that my daughter is only [XXX] and cannot be provided a loaner vehicle or rental for age related requirements. I am unable to swap cars with my daughter since I drive a very large truck for work. So, basically we are stuck with a vehicle that has a faulty telematics module for un uncertain amount of time (Dealership expected 6 weeks) all while GM continues to produce new vehicles with the parts it is receiving and not honoring those who have already purchased a vehicle and should have priority to parts under both the warranty itself and the fact that this is a safety related issue. Also, the fact that this has not become a recall or at least a part that needs to be inspected for potential premature failure is unacceptable. GM appears to have zero ability to rectify this in a reasonable amount of time and instead is putting it on the backs of their customers while they continue benefitting from new cars sales with the parts stock that are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Nov 28, 2025

The automated emergency braking system triggered when nothing was in front of the car. It suddenly stopped the vehicle for no reason and it almost caused an accident.

Incident Nov 25, 2025

Yesterday the car was moving forward at 2-3 mph, when the brakes suddenly engaged without warning, bringing the car to a sudden stop, violently enough that I thought I had been in a collision. However, there were no cars behind me, and the car in front was about 20 feet away, also moving forward slowly. No pedestrians were in view. A light mist was falling, but otherwise the weather and visibility were fine. If there had been a car close behind me, or if this had happened on a highway, a serious accident could have resulted. A quick internet search shows that this problem has been reported by other Equinox owners, and the only apparent fix is to disengage the automatic braking system. This is a safety issue (both the unexpected braking problem itself and the unsafe fix of disengaging a major anti collision feature), and warrants a recall.

Incident Oct 26, 2025

On 10/26/25 at approximately 3:40pm while on a freeway (traveling approximately 65mph) with no traffic or cars in close proximity for the automatic brakes to be engaged, the 2025 ev equinox slammed its brakes on its own without driver braking. This caused whiplash to be experienced by two of the three passengers and it felt like we were rear ended but no cars were around. This is very dangerous. Had there been car behind me this would have caused serious accident.

Incident Oct 25, 2025

I have driven the vehicle 13,000 miles without incident. However, twice this week, once moving forward and once backward, the emergency parking brake engaged without warning, bringing the vehicle to an abrupt stop. In both cases it was daylight, clear weather, with no visual indication of an obstacle in the vehicle's path. In response I have turned off its automatic braking/collision avoidance features and will see if that solves the problem. What is concerning, however, is that this did not occur for 13,000 miles, and then abruptly started.

Incident Oct 13, 2025

Traveling down a gravel road, down hill with security gate at bottom of hill. Traveled 100's of times. starting going down hill and used brakes to slow, no slowing. Pushed harder and still no slowing. As hard as possible and hit the gate lots of damage to car. It was as if there were no brakes. In fact I think the car speeded up and the brakes released all the way.

Incident Oct 6, 2025

While driving the vehicle there is a glare on the windshield that prevents the ability to see through the windshield. It is almost total obstruction from safely viewing out of the windshield. Totally blinding the driver.

Incident Oct 6, 2025

As reported by many before, the glare off the dashboard is a safety issue, disrupting visibility and potentially causing collisions with unseen objects. The TSB #25-NA-069 relating to this issue was installed on my car, but the cabin now looks cheap, reducing the overall value of the car. The pad that was installed cannot be considered permanent, since it is easily removed by the owner. The 2026 model has redesigned the dashboard so the glare problem has been remedied.

Incident Sep 2, 2025

On star Telematics is not working the issue is effecting GPS and most importantly the adaptive driving system including cruise control system. I have stopped using these services to due an intermittent failure while driving. The adaptive cruise will disengage itself. Also the collision avoidance system will initiate braking randomly. I was told that the replacement parts are not available and or “extremely long wait time”. I’m not comfortable driving this vehicle and have no options but to continue until the lease is up.

Incident Sep 2, 2025

The front dash reflects on the windshield to the point where it is impossible to see the roadway clearly while driving.

Incident Sep 26, 2025

Since May 2025, my 2025 Chevrolet Equinox EV has experienced repeated electronic malfunctions with the central display and instrument cluster. The screens have frozen, flickered, and rebooted multiple times while driving. On one occasion at approximately 75 mph, the entire display and instrument panel shut down and did not return for about two minutes. The vehicle continued to respond to steering, brakes, and propulsion, but I was driving completely blind with no speedometer, warnings, or navigation. I slowed down and exited the highway to give myself space and carefully made it home. This was extremely stressful and left me concerned for my safety and my family’s safety. In another incident while stopped at a traffic light, the system froze while music was playing and the vehicle became unresponsive. It only restarted after I shifted into Park and restarted the car. The “Buckle to Drive” safety feature has also failed twice. This feature was enabled, but the vehicle allowed me to shift into Drive without the seatbelt engaged. In the most recent case, I drove for about five minutes before the reminder appeared. I have video evidence of this failure. In July 2025, the vehicle lost all connectivity (OnStar, GPS, and remote functions). This issue was eventually fixed, but I had to drive for several weeks without these features while waiting for a backordered part. The vehicle has been at the dealer since July 14, 2025. Many internal components have already been replaced, and one part is still on backorder. There were no warning lamps or error messages before the failures occurred. I am not confident that these problems have truly been resolved, because if such issues can happen with an extremely new vehicle, it raises serious concerns about what to expect from the long-term reliability and safety under warranty.

Incident Jun 12, 2025

During the day a strong glair from the dash obscures the driver's ability to see out the front windshield. I have noticed this several times and on one occasion kept me from seeing a man walking on the side of the road until he was next to my front wheel. There were no indicators letting me know someone what in front of me from the vehicle. On other occasions I have had great difficulty seeing the roadway. I took the vehicle to Victory Chevrolet in Charlotte, NC, where I purchased it, and asked them if they had a solution and was told there were no known issues and they did not have a solution. They also stated that they would not be able to recreate the issue.

Incident Aug 31, 2025

Driving down rural highway (Interstate 43 in northern Walworth County, WI, divided access restricted freeway) the car panic braked with no car or obstacle in front of it. No warning sign, no error message, called Onstar and they reported no faults, took to Chevrolet dealership and they reported no issue. Car also has had phantom alerts from the forward collision warning system.

Incident Aug 29, 2025

The dash grill pattern totally blinds the driver because the sun casts a reflection or glare of this dash pattern on the entire windshield. I have come close to hitting a child in residential that was riding his bike that I didn't see because of the reflection that blinded me. Luckily, I was traveling slow enough he moved in time. I didn't see him until the side window after he moved and I drove past.

Incident Sep 17, 2025

Car randomly brakes hard when traveling at highway speeds with adaptive cruise control active. Happens about once a day.

Incident Sep 16, 2025

Automatic emergency braking engaged when there was no risk of a collision. I was in a roundabout (traffic circle) when the brakes suddenly engaged, nearly stopping my car. There was a car yielding to roundabout traffic ahead of me (waiting for me to clear before entering the roundabout). I was nearly rear ended by another car due to the sudden braking. I then disabled the automatic emergency braking feature to avoid similar “phantom” collision detections.

Incident Sep 14, 2025

Phantom braking at high speeds when there is no reason to stop. Had happened at lower speeds too and around turns.

Incident Sep 16, 2025

I was pulling into the parking lot of my job. The one pedal driving mode was on, and my vehicle was not slowing down like it generally does. So, I immediately stepped on the brake, and it still didn't slow down, it felt like a brick, I stepped on it harder. It still did not stop! I ran into the barn/building I work in. I was terrified!! What if there was a person there, or another car, or kids playing, etc. I immediately called the Chevy Dealership in Woodland at 8am, they had me tow the 2025 Equinox to them. I just talked to them at 4:30pm. They said there were no messages with regard to the braking system. They said they would install the update, and would continue to diagnose the problem. I do not feel safe in this vehicle, it poses a significant risk as a driver!

Incident Sep 15, 2025

The dashboard has lines on it that causes significant glare during the day and in sunlight. It is difficult to see out the windshield when driving or to see pedestrians.

Incident Sep 10, 2025

The onstar module in the vehicle has not worked in two months. Its the only way the vehicle can receive updates and many safety features linked to it. No Help or response from GM or Dealership. They just say we don't have an ETA and its a waiting game. Note, no software updates can be installed without this service.

Incident Jul 26, 2025

Glare on the windshield from the reflected dash can be quite profound on sunny days. At times, when the sun is at a particular angle during late afternoon, the glare makes driving in congested city traffic very difficult due to a nearly opaque view through the glass. A perfect image of the dash blocks the driver's view of near objects, especially people walking on front of the vehicle.

Incident Sep 3, 2025

Can't see out of the front windshield due to extreme glare from the dash design.

Incident Sep 1, 2025

Phantom braking at speed: I have experienced more than one alarming instances of "phantom braking at speed" where the vehicle unexpectedly brakes, all wheels locked, and violently skids on the pavement. This is a very alarming occurrence to driver and passengers as well as to drivers of other nearby vehicles. Specifically, this first occurred without warning on [XXX] on [XXX], traveling at 30 mph. The wheels then unlocked spontaneously after 2 to 4 seconds. This is potentially a significant and intolerable life-safety issue. When a car suddenly and unexpectedly slams on its brakes, it can create a dangerous situation for both the driver and passengers and others on the road. This could lead to a rear-end collision if the driver behind my Equinox vehicle does not have enough time to react; this may also result in Driver panic and overcorrection: The startling nature of the Phantom Braking can cause the driver to potentially swerve into another lane or oncoming traffic. The Phantom Braking again occurred on the afternoon of [XXX] on [XXX] in SLO while driving at 40 mph past [XXX]. Loss of confidence: Repeated incidents of phantom braking have eroded this driver's trust in the vehicle's safety features, which could lead to ignoring legitimate warnings in the future. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jun 17, 2025

When you hit the brakes on hurry car don’t stop it rolls and take longer to engage. Was involved on a rear end accident because of saw the car in front stop press the brake and suv just slow down but keep rolling forward.

Incident Sep 1, 2025

OnStar module has failed and malfunctioned. Vehicle is available for inspection. Vehicle now sates it needs an important safety update from GM, but vehicle will not update. Vehicle has not been to a dealership at this time, because I can not get a dealership to give me an estimate for repairs, not will they provide a loaner. But the error code has been verified in writing by OnStar- yet they refuse to just send a new module to preferred dealer so I can get it repaired. Absolutely no warnings on vehicle. Forward emergency braking system engaged when not needed and almost put myself and my grandkids through the windshield. (even though we were all properly restrained) I have since had to disengage this feature because it has now happened 2 times. There are thousands of persons with these same issues as can be found on the OnStar community or Chevrolet Forums.

Incident Aug 1, 2025

First the window on the driver side wouldn't go down. That was fixed at the dealer. Now the GPS system is not working. I am taking it back to the dealer again on Saturday. Tell me why a $500 phone's GPS system always works and a $40,000.00 car can't keep its GPS system working? I'm thinking this car is a lemon. I just took possession of it on 1-18-25. It is a 2025 Equinox EV. Also, in the sun, the dashboard reflects on the window and it appears as if one is looking through a screen. It is very distracting and dangerous.

Incident Jul 31, 2025

Very very bad dash glare will driving vehicle.

Incident Jul 23, 2025

Telecommunications module is out. No timeline on parts. National issues. All safety features malfunction.

Incident Jul 13, 2025

(1) On Saturday 8/23/25, the braking system failed while driving on gravel roads going downhill. 
 (2) I could not stop the vehicle going downhill. I thought I was going to crash. As I started to go downhill @ ~5 mph, I put my foot on the brake pedal, the car would not brake. Pressing hard or lightly didn’t make a difference. It felt like an anti-lock brake (ALB) pulse 1X and then gave up releasing all braking even though the foot is on the brake. The 2-way road is heavily used, smooth, wide, and maintained. Other vehicles were going down the gravel fine. The grade is ~10%. (3) The problem was reproduced numerous times on 8/24/25, while my husband drove on gravel going downhill and attempting to slow down or stop the car. This gravel is with potholes and some rocks starting w/ grades 5-6%. I was a passenger in the car. At one point I thought we were going to hit the on-coming car, because the brakes were not working properly. (4) An appointment is being made w/ the dealer to inspect the car. (5) (On 8/23) I am not aware of warnings or messages. (On 8/24) A “ABS” alert appeared on the display sometimes. Additional Info: (6) On 6/15/25, I drove on gravel with 5-10% grades w/o issues for ~6 miles. When I pressed on the brake pedal, the car slowed down without issues. ALB did not engage. (7) I have recently read break failure stories that are similar from other Equinox EV owners. "... my car has had two separate brake failures..." "… now going down a fairly steep gravel hill daily, i experience very little braking..." "… I pressed the brakes and there was no perceived braking for at least 20 feet... " ... brake failure this past weekend while descending a dirt/stone road… The ABS, would not shut off for our entire descent, which lasted for about 2 full minutes. During this time, we could not stop the car and were accelerating out of control…."

Incident Aug 23, 2025

I purchased this vehicle new. Within weeks started having issues with the OnStar system. Obviously with the module not working, other things began happening. I can't see status of charge. I can't find charging stations when driving. My hands free doesn't work because google is always off line. Can't use OnStar system because it doesn't work. Came out one morning to find my vehicle unlocked and all the windows down. I live in Florida, have never once used the defrost system or set the vehicle temperature above 72. Turned the car on one day and the defrosters magically turned on and the temperature went up to 76 full blast. The the forward braking system started slamming the brakes when I was already stopping. One day it slammed us so hard that my grandchildren screamed because their car seat belts cut into their shoulders. Contacted OnStar numerous times. Contacted dealerships numerous times. After weeks and weeks, I finally have a dealer willing to look at it. I have been provided one fault code by OnStar. There are so many people with issues and research shows the module is and has been on back order for months and months. Vehicle also makes noises like it is trying to lock or unlock whenever I open a door. There were no warnings for any of it. Just began. Safety is at risk because vehicle malfunctions. OnStar confirmed there is an error. Going to dealer finally this week. No warning lamps and issues got bad enough for concern approximately one month ago but were noticed within weeks of purchasing vehicle which was purchased [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jun 10, 2025

I experienced a brake failure this past weekend in my 2025 Chevrolet Equinox EV LT while descending a dirt/stone road. The moment we started descending, the ABS system engaged and did not brake the car adequately. In my opinion, the ABS system should not have engaged in this terrain. The ABS, would not shut off for our entire descent, which lasted for about two full minutes. During this time, we could not stop the car and were accelerating out of control. We got going far faster than I was comfortable with, and my passenger & I thought we were going to end up crashing. After about a minute of inability to brake properly or stop, we ended up getting a flat tire. The flat tire, combined with the terrain flattening, eventually helped us come to a complete stop. After stopping, the car was also having software issues (infotainment system resetting), and the infotainment system was very hot to the touch, suggesting an electrical or software malfunction tied to the braking system. It was a very scary situation, but my passenger and I were not injured. This failure left me and my passenger completely out of control of the vehicle, with a high risk of collision, rollover, or serious injury. In my opinion, a braking system that does not stop the vehicle when the pedal is fully applied constitutes a critical safety defect. Chevrolet has been contacted, but the dealer refused to treat this as a warranty safety issue so far. The vehicle remains available for inspection.

Incident Aug 16, 2025

Under certain situations related the angle of the sun and at night oncoming headlights, the dashboard is reflected onto the windshield. When traveling through shaded areas where the sun is blocked and unblocked the reflection on the windshield flickers. The dashboard reflection is so excessive it makes it hard to see and causes eye strain.

Incident Aug 26, 2025

Dash glare on sunny days makes it difficult to see through front windshield.

Incident May 30, 2025

The 2025 Chevrolet Equinox EV LT FWD was purchased with an HD Surround Vision system that advertises multiple camera views including standard and overhead front/rear perspectives and rear hitch area monitoring, but lacks any convenient dashboard control to access these features when needed. Currently, drivers must shift into reverse gear then back to drive to activate the cameras, creating safety hazards when maneuvering in tight parking spaces, street parking, or narrow garages where visibility is most critical. Despite eight months since purchase and three service visits to Capitol Chevrolet Austin, no solution has been provided, with the dealership service team showing reluctance to address this functionality issue. This matter requires escalation to appropriate stakeholders, as customers should not pay for advertised safety features that lack practical usability—the current implementation renders the HD Surround Vision system ineffective for its intended purpose and creates the very safety risks it was designed to prevent, necessitating the implementation of proper dashboard controls to access all camera views without requiring potentially dangerous gear changes.

Incident Dec 31, 2024