2023 Chevrolet Express Cargo 2500
Recalls, consumer complaints and crash ratings from NHTSA
Recalls1
Power trainAutomatic transmission, control module, softwareNov 7, 2024, Campaign 24V839000
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints1 total
Power train, engineFiled Sep 9, 2024
The contact owns a 2023 Chevrolet Express 2500. The contact stated that while driving at undisclosed speeds, there was transmission fluid leaking on the ground. The engine warning light was illuminated. The contact's husband, who is a mechanic, informed her that the 4-wheel drive shaft was rubbing on the cooling lines and had burned a hole into the cooling lines. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 3,100.
Incident Sep 7, 2024
NHTSA crash ratings
2023 Chevrolet Express Cargo 2500 CV RWD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
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