2022 Chevrolet Express Passenger 2500
Recalls, consumer complaints and crash ratings from NHTSA
Recalls1
Power trainAutomatic transmission, control module, softwareNov 7, 2024, Campaign 24V839000
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints4 total
Air bagsCrash1 injuredFiled Jul 2, 2026
Vehicle was in direct head on accident and air bags were not deployed.
Incident Jul 2, 2026
Electrical system, service brakesFiled Oct 21, 2025
I have 2023 Jayco Redhawk SE mounted on a Chevy Express 4500 Cutaway chassis with only 5300 miles on it. Chevrolet dealer ran diagnostics and replaced an ABS sensor which had no impact on the problem. I have an appointment to have it looked at by another dealership recommended by Chevy Customer Service. It is not safe to drive, going up straight steep grades on the interstate the right rear wheel keeps locking up under acceleration. Best I can tell the system just starts braking hard on the right rear and maybe both rear wheels even though you are trying to accelerate. It gets worse on steep entrance and exit ramps or steep curvy roads. Almost always when this happens there is traffic following closely at highway speeds (55 to 70 MPH).
Incident Oct 15, 2025
Electrical systemFiled Jan 16, 2025
THE VAN HAS A ELECTRICAL ISSUE . ALL THE VAN DOORS UNLOCK AND LOCK.. WHEN I AM DRIVING THE VAN THE LOCKS UNLOCK AND LOCK 5 TIMES IN 2 BLOCKS. WHEN THE VAN IS PARKED AND ENGINE IS OFF AND NO KEY IN THE IGNITION THE LOCKS STILL UNLOCK AND LOCK. I TOOK IT TO MY CHEVY DEALER 3 DAYS AGO TO HAVE THE ELECTRICAL ISSUE DIAGNOSED AND FIXED. MY VAN IS STILL SITTING AT MY CHEVY DEALERSHIP FOR 3 DAYS TODAY JANUARY 16TH 2025 MY VEHICLES STILL HAS NOT BEEN DIAGNOSED YET TO EVEN FIX THE ELECTRICAL DOORS LOCKING SYSTEM
Incident Jan 12, 2025
Structure, latches/locks/linkagesFiled Sep 10, 2024
The contact owns a 2023 Gulf Stream Conquest built on a 2022 Chevrolet Express Chassis. The contact received notification of NHTSA Campaign Number: 23V231000 (Latches/Locks/Linkages, Structure); that was misplaced. The contact stated that the entry door latch had failed, and the door could only be locked or unlocked from the outside. The contact stated that he was physically disabled, and the failure required his wife to exit the RV through the front driver's side door to unlock or to lock the RV entry door. The RV was taken to the local dealer for the recall repair, but the dealer was unable to verify that the RV was covered under the recall. The RV was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 4,000.
Incident May 10, 2024
NHTSA crash ratings
2022 Chevrolet Express Passenger 2500 VAN RWD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- 3 out of 5 stars
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