2002 Chevrolet Express

No recalls on record for this model year.

• SuspensionFiled Sep 30, 2021

  The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 100,000.

  Incident Sep 29, 2021

• SuspensionFiled Feb 11, 2021

  2002 CHEVROLET EXPRESS 3500. CONSUMER WRITES IN REGARDS TO BROKEN DRIVERS SIDE SPRING LEAF. *LD THE CONSUMER STATED AFTER A POTHOLE BROKE THE SPRING LEAVE, IT WAS DISCOVERED THAT SPRING LEAF WAS INCORRECTLY INSTALLED BY THE FACTORY. *JS

  Incident Feb 11, 2021

• StructureFiled Aug 5, 2018

  THE SIDE HINGES SEIZE UP AND BREAK. IT THROWS THE DOOR ALIGNMENT OFF AND I AM NO LONGER ABLE TO COMPLETELY CLOSE THE FRONT SIDE DOOR AND IT KEEPS THE PASSENGER DOOR FROM OPENING ALSO. THIS IS A CONTINUEING PROBLEM CHEVROLET HAS WITH THEIR EXPRESS VANS. IT IS A DESIGN PROBLEM AND ALSO CHEAP MATERIALS CAUSED IT TO RUST AND SEIZE UP AND THEN BREAK THE HINGE, THE HINGE IS WELDED ON. VERY EXPENSIVE TO HAVE REPARED. IT IS DANGEROUS AS PEOPLE CAN NOT GET OUT OF THE VAN. CHEVROLET NEEDS TO OFFER AN INEXPENSIVE FIX FOR THIS.

  Incident Jul 1, 2018

• Service brakesFiled Nov 29, 2016

  2 DAYS AGO I WAS DRIVING ON THE BALTIMORE BELTWAY TRAFFIC MADE AN ABRUPT STOP I HIT MY BRAKES AND THE PEDAL WENT TO THE FLOOR LUCKILY I WAS IN THE RIGHT LANE AND COULD USE MY PARKING BRAKE AND DOWNSHIFTING TO GET OFF THE ROAD. I WAS ABLE TO GET OFF THE NEXT EXIT AND TAKE BACK ROADS HOME USING MY PARKING BRAKE TO STOP. *TR

  Incident Nov 27, 2016

• Seat beltsFiled Aug 19, 2015

  REAR SEAT BELTS FAIL TO LOCK MY VEHICLE IS A CONVERSION VAN BUILT BY DEBUT IN SAGINAW MICHIGAN. RECENTLY MY GRANDCHILDREN NOTICED THAT THE REAR SEAT BELTS FAILED TO LOCK. THOSE BELTS ARE ON THE SEAT/BED UNIT. THE SEAT BELTS HAVE THE NAME ATWOOD MOBILE PRODUCTS ON THEM. I INSPECTED THE SEAT BELTS AND DETERMINED THAT THE PLASTIC COATING ON THE MALE END OF THE BELT PREVENTED THE MECHANISM FROM PROPERLY LOCKING IN PLACE. I CUT ENOUGH OF THE PLASTIC COATING OFF TO ALLOW THE ENDS TO PROPERLY LOCK IN PLACE. THEY WORK FINE NOW. MY CONCERN IS THAT THERE MAY BE MANY MORE VANS WITH SEAT BELTS THAT DO NOT PROPERLY LOCK IN PLACE.

  Incident Aug 19, 2015

• Structure, visibility/wiperFiled Aug 8, 2015

  WHEN I CAME OUTSIDE THE GLASS WAS BROKEN AND HAD BEEN THROWN TO THE OUTSIDE OF THE VEHICLE. THE VEHICLE HAD BEEN DRIVEN THE DAY BEFORE AND WAS FINE. IT WAS PARKED IN THE SHADE AND AWAY FROM ANYTHING WHICH COULD HAVE HIT IT. IT WAS LOCKED AND NOT TOUCHED IN ANY WAY. THE BROKEN FRAGMENTS WERE ON THE GROUND BELOW THE GLASS FRAME AREA. IT IS THE SAME TYPE OF GLASS THAT I SAW IN THE STORY ON THE NEWS YESTERDAY ABOUT THE SUN ROOFS THAT BREAK. WHEN I SAW THE STORY I KNEW THIS HAD TO BE THE EXPLANATION. I HAVE A PICTURE AND THE TEXT I SENT THAT DAY BECAUSE I WAS SO SHOCKED AT HOW SOMETHING LIKE THIS COULD HAPPEN, IT MADE NO SENSE. NOW IT MAKES PERFECT SENSE.

  Incident Jul 21, 2015

• TiresFiled Jun 24, 2014

  TIRES HAD MORE THAN 50% TREAD LEFT. RIGHT FRONT TIRE SUDDENLY STARTED SHAKING THE VEHICLE. DETERMINED BELT HAD BROKE. TIRE DEALER ALSO SAID OTHER FRONT TIRE WAS GOING BAD. A FEW MILES LATER ON A BUSY HIGHWAY READ TIRE SPLIT OPEN . PERFORMANCE TIRE OF TOPEKA AND COOPER TIRE COMPANY WOULD NOT MAKE ANY ADJUSTMENT FOR AN OBVIOUS DEFECT. (3 OUT OF 4 TIRES BREAKING WITHIN A WEEK). *TR

  Incident Jun 22, 2014

• Service brakesFiled Sep 18, 2013

  BRAKES FAILED WITH NO WARNING. UPON INSPECTION IT WAS DETERMINED THAT BRAKE LINES BURST DUE TO RUSTING.

  Incident Sep 18, 2013

• Unknown or otherFiled Aug 30, 2013

  PASSLOCK SECURITY SYSTEM CONSTANTLY WON'T ALLOW VAN TO START. CHEVROLET SAYS TO HAVE THE SYSTEM "RELEARN THE KEY" BY WAITING FOR 10 MIN THEN TRYING TO START THE VEHICLE. IT SOMETIMES TAKES 3-4 TRIES OF DOING THIS BEFORE IT STARTS.

  Incident Aug 2, 2010

• EngineFiled Aug 24, 2012

  TL* THE CONTACT OWNS A 2002 CHEVROLET EXPRESS CUTAWAY G3500. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST ONTO THE SHOULDER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE CRANK SHAFT POSITION SENSOR. THE LOCAL MECHANIC REPLACED THE CRANK SHAFT POSITION SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,196 AND THE APPROXIMATE CURRENT MILEAGE WAS 71,000.

  Incident Jul 12, 2012

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  • Electrical systemFiled Sep 5, 2010

    I HAVE A 02'CHEVY IMPALA WHEN I TURN IT ON ALL ELECTRIC COMES ON AND THE ENGINE RUNS FOR A SPLIT SECOND AND DIES THEN THE BATTERY LIGHT AND SERVICE TRACTION SYSTEM COMES ON I GOT THE FUEL PUMP AND SENSOR REPLACED STILL THE SAME PROBLEM OCCURS. I WAS ABLE TO DRIVE IT FOR A FEW MILES AFTER READING THE MANUAL AND PUSHING THE GAS TO THE FLOOR WHILE HOLDING THE KEYS ON FOR THREE SECONDS BUT EVENTUALLY IT DIED AGAIN. PLEASE HELP!!!!! *TR

    Incident Sep 4, 2010

  • Electrical systemFiled May 20, 2010

    THIS IS A GENERAL POINT OF INFORMATION MESSAGE: FOR THE LAST DECADE OR MORE, GM VEHICLES HAVE A PROPENSITY TO BURN OUT THEIR LAMPS DUE TO AN OVERCHARGE CONDITION (CAUSE UNKNOWN TO ME); THIS CONDITION CAN AFFECT ANY OF THE LAMPS OR BULBS, MOST NOTICABLY HEADLAMPS, TAIL LIGHTS, AND RUNNING (PARKING) LAMPS. COULD YOU PLEASE INVESTIGATE THIS ELECTRICAL DEFECT IN ALL GM VEHICLES.*TR

    Incident May 19, 2010

  • Engine and engine coolingFiled Apr 8, 2010

    TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS INSPECTED BY BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS A PLASTIC INTAKE GASKET LEAK. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

    Incident Mar 1, 2010

  • Steering, service brakes, hydraulicFiled Feb 23, 2010

    2002 CHEVY 2500 EXPRESS VAN. FAILURE OF POWER BOOSTER, LOST BOTH BRAKE POWER AS WELL AS STEERING POWER. ALMOST IMPOSSIBLE TO CONTROL CAR. REPLACED ONCE, FAILED AGAIN 6 MONTHS LATER. REPLACED AGAIN. FAILED AGAIN THIS YEAR. I AM NOW ON MY FORTH POWER BOOSTER, FAILURE IS VERY DANGEROUS AS YOU LOSE BOTH STEERING AND BRAKES AT SAME TIME. *TR

    Incident Nov 15, 2007

  • VisibilityFiled Apr 18, 2009

    DRIVER'S SIDE REAR VIEW MIRROR VIBRATES EXCESSIVELY. HARD TO VIEW ITEMS ON THE MIRROR. *TR

    Incident Oct 31, 2002

  • TiresFiled Oct 1, 2008

    TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. THE VEHICLE HAS COOPER COBRA RADIAL TIRES, SIZE P255\70R15 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE TIRE TREAD SEPARATED WITHOUT WARNING ON THE REAR DRIVER'S SIDE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE. THE TIRE WAS CHANGED AND THE CONTACT CONTINUED TO HIS DESTINATION. THE FAILURE RECURRED ON THE REAR PASSENGER SIDE OF THE VEHICLE. AN INDEPENDENT TIRE COMPANY REPLACED THE TIRE. THE CONTACT NOTICED THAT THE AIR PRESSURE IN THE FRONT PASSENGER SIDE TIRE WAS CONTINUOUSLY LOW. THE FAILURE MILEAGE, VIN, AND DOT NUMBER WERE UNKNOWN.

    Incident May 7, 2008

  • Latches/locks/linkagesFiled May 13, 2008

    SIDE DOOR DOES NOT CLOSE WELL UNLESS DOOR IS SLAMMED. THIS IS BECAUSE IT SEEMS THAT THE WEIGHT OF THE DOOR HAS MADE THE DOOR LEAN DOWNWARD. *TR

    Incident Mar 1, 2005

  • VisibilityFiled May 13, 2008

    DRIVERS SIDE REAR VIEW MIRROR VIBRATES AT HIGHWAY SPEEDS. I HAVE LEARNED TO LIVE WITH IT BUT I'VE HAD THE PROBLEM SINCE LATE 2002, WHEN THE CAR WAS LESS THAN A YEAR OLD. *TR

    Incident Dec 1, 2002

  • SeatsFiled Jan 22, 2008

    TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. THE SEAT BRACKETS THAT HOLD THE SEAT TO THE TRACK CONSTANTLY BREAK, WHICH CAUSES THE SEAT TO BECOME OFF TRACK. THE SEAT HAS BEEN REPAIRED TWICE; HOWEVER, THE FAILURE PERSISTS. THE DEALER AND MANUFACTURER HAVE NOT OFFERED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 37,474. UPDATED 02-19-08 *BF

    Incident Jul 1, 2004

  • Power trainFiled Nov 27, 2007

    I PURCHASED MY 2002 CHEVROLET IMPALA LS IN DECEMBER, 2004. GREAT LOOKING VEHICLE WITH NUMEROUS PROBLEMS. THE MOST RECENT AND SEVERE HAS COME OVER THE LAST FEW DAYS. WHILE ACCELERATING ON AN ENTRANCE RAMP, THE CAR WILL NOT SHIFT PROPERLY; VERY ROUGH AND THE RPM'S GO TO 4000 OR ABOVE BEFORE SHIFTING OR IF I LET OFF THE ACCELERATOR. I AM TERRIFIED THAT THE TRANSMISSION IS GOING TO COME OUT COMPLETELY WHILE DRIVING WITH MY FAMILY IN THE VEHICLE; I AM TAKING THE CAR TO A MECHANIC TO HAVE IT LOOKED AT. I HAVE ALSO BEEN RESEARCHING OTHER COMPLAINTS ABOUT THE CAR, AND TO MY HORROR, I AM EXPERIENCING MUCH OF THE SAME AS OTHER CONSUMERS. HOW CAN SO MANY COMPLAINTS BE ISSUED ABOUT THE SAME VEHICLE AND GENERAL MOTORS NOT FIXING THE PROBLEMS?? *TR

    Incident Nov 20, 2007

  • Engine and engine coolingFiled Nov 1, 2007

    TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. IN BETWEEN OIL CHANGES, THE CONTACT NOTICED A LEAK IN THE BACK OF THE INTAKE MANIFOLD. AS A RESULT, HE HAS TO CONSTANTLY ADD ANTIFREEZE TO THE VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 44,400 AND FAILURE MILEAGE WAS 28,000.

    Incident Sep 15, 2005

  • Engine and engine coolingFiled Oct 3, 2007

    TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS. WHILE DRIVING 50 MPH, THE VEHICLE COMPLETELY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE FUEL FILTER, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO A GM DEALER, WHO REPLACED THE CRANK SENSOR. THE CONTACT STATED THAT THE VEHICLE IS CURRENTLY OPERATING NORMALLY. THE CURRENT MILEAGE WAS 16,612 AND FAILURE MILEAGE WAS 16,594.

    Incident Sep 25, 2007

  • Engine and engine coolingFiled Aug 23, 2007

    INTAKE MANIFOLD GASKET FAILURE CAUSING ENGINE TO SEIZE AT 69,700 MILES. *TR

    Incident Aug 20, 2007

  • Parking brakeFiled Jun 24, 2007

    THE 2002 CHEVROLET TAHOE HAS FAILED INSPECTION BECAUSE OF THE EMERGENCY BRAKE.. IT WAS COMPLETELY USELESS. IT DIDN'T WORK. WHY I DON'T KNOW, BUT THE INSPECTION PLACE STATED THAT THEY HAD FAILED NUMEROUS TAHOES WITH THE SAME PROBLEM. I FELT THAT IT WAS UNSAFE AND CHEVROLET SHOULD RECALL THE FEW THAT HAVE THIS PROBLEM. WHY DID IT HAVE TO BE AN INNOCENT PARTY CONCERNING SEVERAL DEATHS OR THOUSANDS OF PEOPLE REPORTING IT BEFORE IT IS RECALLED. I DIDN''T EVEN USE THE BRAKE HOW COULD IT NOT WORK ANYMORE.

    Incident Jun 1, 2007

  • StructureFiled Jun 11, 2007

    ONE OF THE HINGES TO THE DOUBLE SIDE DOORS ON THE FULL SIZE 2002 CHEVROLET EXPRESS BROKE OFF TODAY. *AK

    Incident Jun 11, 2006

  • Power trainFiled Feb 18, 2007

    TWO WEEKS AGO OUR 4 YEAR OLD 1500 EXPRESS VAN, A CONVERSION VAN, DEVELOPED TRANSMISSION PROBLEMS. THE STICKER PRICE WAS OVER $55,000. THE MILEAGE IS 42,000 MILES. WHEN THE CHEVY DEALERSHIP TOLD ME THAT THE REPAIR COST WOULD BE OVER $3,000, IT PROMPTED ME TO CALL GM CUSTOMER SERVICE. THE RESULT WAS APPROXIMATELY $500 OFF OF THE TRANSMISSION REPAIR, OR A $1,000 BUY OUT TO BE APPLIED TO A PURCHASE OF A NEW GM VEHICLE. THE REASON WE DECIDED TO PURCHASE OUR SECOND CHEVY VAN WAS BECAUSE WE HAD VERY GOOD LUCK WITH OUR 1998 VAN. I USE THE WORD LUCKY INTENTIONALLY BECAUSE IT SEEMS THAT EITHER YOU ARE LUCKY TO HAVE A GM PRODUCT WORK SATISFACTORILY, OR YOU END UP WITH AN UNREASONABLE PROBLEM/COST. OUR CURRENT VAN HAS BEEN A BIG PROBLEM HAVING DIED ON COUNTRY ROADS AT 39,000 MILES. THE COST OF THAT REPAIR WAS OVER $600. TODAY, AS I MENTIONED, WE WERE LOOKING A REPAIR COST OF OVER $3,000. ALL PROBLEMS INCURRED WITH NORMAL USAGE (NO TOWING, ONLY LONG TRIPS, AND REGULAR 3000 MILE OIL CHANGES). *JB

    Incident Feb 4, 2007

  • Service brakes, hydraulicFiled Jan 15, 2007

    BRAKES ON MY 2002 CHEVY EXPRESS VAN ARE NOT LARGE ENOUGH TO STOP VEHICLE WITHOUT WARPING ROTORS. THIS IN TURN CAUSES LONGER STOPPING DISTANCES AND A VIBRATION THAT CAUSES STEERING WHEEL TO PULSATE. *NM

    Incident Aug 10, 2004

  • Exterior lightingFiled Dec 13, 2006

    2002 MALIBU. TURN SIGNAL/HAZARD FLASHER FAILURE. *NM

    Incident Aug 1, 2006

  • Exterior lightingFiled Nov 11, 2006

    REAR BRAKE LIGHTS DOES NOT LIGHT AT THE SAME TIME. THEY OPERATE LIKE A CAROUSEL. WHEN THE LIGHT SWITCH IS TURNED ON ONLY THE CENTER BRAKE LIGHT ILLUMINATES. *JB

    Incident Oct 31, 2006

  • Engine and engine coolingFiled Nov 6, 2006

    2002 EXPRESS 3500 6.5 DIESEL VAN HAS STARTED INTERMITTENT STALLING AT HIGHWAY SPEEDS 60 MPH MID 09/2006. NO TROUBLE CODES LOCKED IN MEMORY. TWO CHEVY DLRS AND GM CUSTOMER SERVICE MADE AWARE OF PMD HEAT PROBLEM, BUT ALL THREE SOURCES CLAIM CAN'T REPAIR UNTIL MAJOR FAILURE. WHEN ENGINE STALLS AT SPEED, YOU LOOSE ALL POWER STEERING AND BRAKES. *NM

    Incident Oct 22, 2006

  • Service brakes, hydraulic, power trainFiled May 9, 2006

    THE REAR END WENT OUT AND THE ROTORS ARE WARPED. I HAD THE REAR END REPLACED AND THE SERVICE TECH SAID HE HAD NEVER SEEN ANYTHING LIKE THIS IN HIS HISTORY OF WORKING ON VEHICLES. I HAD JUST PURCHASED THE VAN JAN. 28TH AND IT HAD A 60 DAY WARRANTY. I HAD TAKEN IT BACK TO THE DEALERSHIP ON FEB 17TH AND REPORT THE NOISES IT WAS MAKING AND THEY IN TURN SAID NOTHING WAS WRONG. THE SERVICE TECH THAT REPLACED THE REAR END SAID IT COULD NOT HAVE BEEN MISSED BECAUSE THE DIFFERENTIAL WAS BENT COMPLETELY UP ON THE AXLES. HE SAID IT WAS DUE TO EITHER WHOEVER OWNED IT PREVIOUS HAD TOWED SOMETHING TO HEAVY OR THE THERE WAS A MANUFACTURER DEFECT IN THE DIFFERENTIAL. REGARDLESS HE DEALERSHIP (LAWRENCE MARSHALL) IN DENISON TX WILL NOT STAND BEHIND IT AND I AM OUT OF POCKET FOR THIS BIG EXPENSE. THEY OVER CHARGED ME FOR THE VEHICLE AND NOW THIS. I HAVE A BIG CONCERN BECAUSE THE NOISE IT WAS MAKING HAD STOPPED AFTER THE REAR END WAS REPLACED, BUT WHEN I WAS DRIVING IT TODAY IT CLUNKED TWO DIFFERENT TIMES, SAME NOISE AS BEFORE, SO NOW I AM WORRIED. I DON'T KNOW WHO TO TRUST TO HELP ME AS I HAVE BEEN RIPPED OFF SO BAD NOW. CAN YOU PLEASE HELP ME OR ADVISE ME WHERE I CAN HAVE THIS VEHICLE COMPLETELY CHECKED OUT. THE SERVICE TECH SAID IT WAS A MIRACLE THAT THE DRIVE SHAFT DID NOT FALL OUT ON THE TRIP MYSELF AND GRANDCHILDREN WERE ON. IT BROKE DOWN IN OHIO AND I LIVE IN OKLAHOMA SO OF COURSE IT SET ME BACK A LOT OF EXPENSE I COULD NOT AFFORD. I THOUGHT THE DEALERSHIP SHOULD STAND BEHIND THE 60 DAY WARRANTY SINCE I HAD TAKEN IT BACK TO THEM WITHIN THE WARRANTY TIME, BUT THEY HAVE GIVEN ME NOTHING BUT GRIEVE. I WOULD APPRECIATE ANY HELP I CAN GET AS I AM AFRAID OF THE VAN NOW. *JB

    Incident Apr 16, 2006

  • Service brakes, hydraulicFiled Apr 12, 2006

    DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THERE WAS A THUMPING NOISE FROM THE UNDERHOOD AREA FOLLOWED BY ABS ACTIVATION. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND DETERMINED BRAKE FLUID WAS LEAKING FROM A BRAKE LINE. THE VEHICLE IS SCHEDULED FOR FURTHER INSPECTION AT THE DEALER.

    Incident Apr 12, 2006

  • Service brakes, hydraulic, visibility, tiresFiled Apr 4, 2006

    2002 CHEVROLET CONVERSION VAN EXPRESS 1500 HAD A PROBLEM WITH THE DRIVERS SIDE WINDOW. EXPRESS WINDOW WOULD GO DOWN BUT NOT GO BACK UP. *TS THE MOTOR WAS REPLACED THREE TIMES, FINALLY THE SWITCH WAS REPLACED. THE BRAKES AND MASTER CYLINDER HAD TO BE REPLACED. THE CONSUMER WAS TOLD THE BRAKES WERE INSUFFICIENT FOR THE WEIGHT OF THE VEHICLE. THE MICHELIN TIRES ONLY LASTED 24,000 MILES. *JB

    Incident Jan 1, 1901

  • Service brakes, hydraulicFiled Mar 25, 2006

    BRAKES WERE MAKING A "GRUMBLING NOISE". NOT THE TYPICAL SQUEAL OR GRINDING NOISE ASSOCIATED WITH BRAKES. WENT TO THE DEALER AND HE SAID THE FRONT DISC BRAKES WERE BADLY WORN. ONLY 32,000 MILES ON THE VEHICLE. NEVER, NEVER HAVE I EVER HAD TO REPLACE BRAKES WITH SUCH LOW MILEAGE. DRIVING FOR 45 YEARS AND NEVER HAD THIS HAPPEN. THEY FIXED IT, NOT UNDER WARRANTY, SO I PAID. NOW, WITH A YEAR ON THE NEW BRAKE LININGS, THEY ARE MAKING NOISE AGAIN. VERY DISTURBING. THE VEHICLE IS USED FOR WORK AND IS NOT ABUSED, I AM THE ONLY ONE THAT DRIVES IT. DRIVING VANS FOR 30 YEARS AND THIS IS VERY DISAPPOINTING. *JB

    Incident Mar 7, 2005

  • Engine and engine coolingFiled Dec 23, 2005

    LOW COOLANT LIGHT ON MY 2002 CHEVY MALIBU HAS BEEN COMING ON. THE CHEVY DEALER CHECKED THE LOW COOLANT LIGHT COMING ON, CHECKED FOR LOW COOLANT. FOUND INTAKE MANIFOLD GASKET LEAKING INTERNALLY. COOLANT MIXING WITH OIL. *NM

    Incident Dec 23, 2005

  • Fuel system, gasolineFiled Nov 16, 2005

    DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE STALLED WHEN SLOWING DOWN OR WHEN STOPPING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FUEL INJECTOR PUMP WAS REPLACED, THIS REPAIRED THE VEHICLE.*AK UPDATED 12/07/05. *JB UPDATED 12/7/2005. *NM

    Incident Sep 18, 2005

  • TiresFiled Nov 2, 2005

    DT:THE CONTACT STATED THE LEFT REAR TIRE DEVELOPED A BULGE WITHIN THE TREAD. HE BROUGHT THE VEHICLE TO AN INDEPENDENT REPAIR SHOP, AND THEY REPLACED THE TIRE WITH A SPARE. WHEN HE RETURNED HOME THE VEHICLE WAS TAKEN TO A FIRESTONE DEALER, WHO DISCOVERED THERE WAS A COMPLETE BELT SEPARATION ON THAT TIRE. A SECOND INCIDENT LATER OCCURRED ON THE LEFT FRONT TIRE IN A SIMILAR FASHION. BOTH OF THE FAILED FIRESTONE TIRES WERE REPLACED WITH GOODYEAR TIRES. WHILE DRIVING THE RIGHT REAR REMAINING FIRESTONE TIRE BLEW OUT AT 75 MPH RESULTING IN DAMAGE TO THE VEHICLES FENDER AND BUMPER AREA. HE AVOIDED ANY COLLISION. HE TOOK PHOTOGRAPHS OF THE EXTENSIVE DAMAGE. NO FURTHER REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. THIS IS A FIRESTONE STEELTEX R4S LT245/75/R16 LOAD RANGE E. THESE WERE THE ORIGINAL TIRES ON THE VEHICLE AT PURCHASE. *AK UPDATE 12/27/2005 - THE TIRES WERE MADE IN CANADA. *NM

    Incident Mar 27, 2005

  • Engine and engine cooling, fuel system, gasolineFiled Oct 27, 2005

    CONSUMER 2002 CHEVROLET EXPRESS ENGINE ALMOST STALLED. CONSUMER HAD FUEL INJECTION SYSTEM CLEANED. *TS THE CONSUMER WAS TOLD THERE WAS CORROSION ON THE DISTRIBUTOR CAP AND ROTOR WHICH HAD ALREADY BEEN REPLACED TWICE. *JB

    Incident May 24, 2004

  • TiresFiled Oct 12, 2005

    DT: 2002 CHEVROLET EXPRESS. THE CONTACT STATED THE SPARE TIRE IS SECURED BY STRAPS ,AND ONE OF THE STRAPS CAME OFF THE VEHICLE. THERE WAS NO ONE BEHIND THE CONTACT'S VEHICLE. THEREFORE, NO ONE WAS INJURED. THE SPARE TIRE HAD BEEN USED A YEAR AGO. THE MANUFACTURER STATED THIS HAPPENED REGULARLY. ALSO, THE TIRE CAME OFF AT THIS TIME AND THAT TIRE WAS LOST. THE CONTACT PURCHASED ANOTHER TIRE. IT WAS LOCATED IN THE BACK OF THE VEHICLE. *AK

    Incident Sep 15, 2005

  • Service brakes, hydraulicFiled Sep 29, 2005

    SINCE THE 2002 CHEVROLET 1/2 TON CUSTOM VAN WAS PURCHASED IT HAS GIVEN ME BRAKE PROBLEMS. FIRST WAS THE ROTORS WHICH WAS SETTLED IN COURT, GENERAL MOTORS CUSTOMER SATISFACTION PROGRAM! THE BRAKES HAVE FAILED ABOUT 4 TIMES, 3 TIMES WITH ME AND ONCE WITH MY SON. THE STEERING ALSO GOES HARD. THE VAN WAS TAKEN TO THE CHEVROLET DEALERSHIP TO BE REPAIRED. THEY CLAIMED NOTHING WAS WRONG AND TO TAKE IT BACK. MY HUSBAND POINTED OUT THE NHTSA OFFICE OF DEFECTS INVESTIGATION 05V005000 BUT THEY COULD CARE LESS AND CLAIMED THEY LACK THE SKILL TO WORK ON BRAKE PROBLEMS. *NM

    Incident Sep 25, 2005

  • Power trainFiled Sep 28, 2005

    RE 2002 CHEVY TAHOE TRANSMISSION PROBLEMS: UP UNTIL THE 34,000 MILE RANGE THE VEHICLE DID JUST THAT, RUN FLAWLESSLY. HOWEVER, AT 34,000 MILES (NOVEMBER OF 2004) THE TRANSMISSION WENT OUT. MY WIFE WAS DRIVING TO WORK AND NEEDED TO ACCELERATE TO MERGE ONTO THE FREEWAY AND INSTANTLY THE TRANSMISSION BEGAN TO WHINE AND STOPPED OPERATING WHICH PLACED HER INTO THE PATH OF A LARGE TRUCK BEARING DOWN ON HER RATHER QUICKLY. THANKFULLY SHE WAS ABLE TO GLIDE OUT OF THE PATH OF THE TRUCK TO THE SIDE OF THE ROAD. WE HAD THE TAHOE TOWED BACK TO OUR DEALERSHIP AND WE DETERMINED THAT THE TRANSMISSION "SUN SHELL" HAD FAILED AND WOULD BE REPLACED. OUR DEALER ASSURED US THAT THIS WOULD SOLVE THE PROBLEM, BECAUSE THE NEW PARTS WERE DESIGNED TO PREVENT THIS FROM OCCURRING IN THE FUTURE. OUR DEALER FURTHER STATED THAT THEY HAVE BEEN REPAIRING A LARGE NUMBER OF VEHICLES WITH THESE FAILURES. OUR TAHOE WENT OFF OF IT'S NEW CAR WARRANTY ON MILEAGE NOT NUMBER OF MONTHS SOMETIME IN APRIL OF 2005 (36 MONTHS WOULD HAVE ENDED THIS AUGUST). JUST THIS PAST MONDAY (SEPTEMBER 19, 2005) MY WIFE WAS AGAIN ON HER WAY TO WORK WHEN AGAIN THE TRANSMISSION FAILED IN OUR 2002 TAHOE. THE MILEAGE WAS APPROX: 41,000 ( TOTAL PERIOD OF MILES AND THE LENGTH OF TIME FROM THE PREVIOUS FAILURE WAS APPROX: 7 MONTHS). THE CIRCUMSTANCES WERE THE SAME, SHE WAS ACCELERATING TO MERGE ONTO THE FREEWAY AND AGAIN THE TRANSMISSION BEGAN TO WHINE AND SLIP. THIS TIME SHE WAS ABLE TO CONTINUE DRIVING TO THE SIDE OF THE ROAD AND RELATIVE SAFETY. WE HAD THE VEHICLE TOWED BACK TO OUR DEALERSHIP AND AGAIN THE DEALER ADVISED THAT THE "SUN SHELL" HAD FAILED. I WENT TO PICK UP THE CAR ON FRIDAY SEPTEMBER 23, 2005 AND WHILE I WAS AT THE DEALERSHIP THE MECHANIC SHOWED ME THE DAMAGED PART AND A BENCH THAT CONTAINED SEVERAL DAMAGED "SUN SHELL". IT OBVIOUSLY DOES NOT TAKE MUCH EFFORT TO REALIZE THAT THERE IS A DESIGN FLAW WITH THIS PARTICULAR TRANSMISSION AND SPECIFICALLY THIS PART. *JB

    Incident Sep 19, 2005

  • Electrical system, exterior lightingFiled Sep 26, 2005

    DT: 2002 CHEVROLET IMPALA LS. THE CONSUMER STATED CAR DEVELOPED A SPORADIC FAILURE OF TURN SIGNALS. THIS HAS BEEN HAPPENING FOR ABOUT 3 WEEKS. INVOLVED LEFT AND RIGHT TURN SIGNALS. THE CONSUMER CONTACTED CHEVROLET, THEY TOLD THE CONSUMER TO CONTACT THE DEALER, IMPERIAL CHEVROLET. HOWEVER, THE DEALER TOLD THE CONSUMER SHE WOULD HAVE TO PAY $46.00 JUST TO LOOK AT CAR. THE CONSUMER STATED THAT AN ARTICLE IN LOCAL NEWSPAPER STATED THERE HAS BEEN A TREND OF FAULTY IGNITION SWITCHES IN THIS MODEL VEHICLE. WHEN THE CONSUMER CALLED IMPERIAL CHEVROLET THEY STATED THEY WERE WELL AWARE OF THE PROBLEM WITH THE FAULTY IGNITION SWITCHES. *AK

    Incident Sep 1, 2005

  • SteeringFiled Jun 6, 2005

    A VERY UNNERVING CONDITION IS PRESENT IN OUR 2002 TAHOE. THERE IS A LOOSE/ UNSTABLE FEELING IN THE STEERING WHEN TURNING. MY MECHANIC SAID WE HAVE A WARPED CENTER STEERING SHAFT AND HE CAN NOT REPAIR AS THE PART IS BACK ORDERED BY TENS OF THOUSANDS NATIONWIDE (INDICATING A UNIVERSAL PROBLEM WITH THIS VEHICLE) I HAVE BEEN EXPECTING A RECALL BUT HAVE NOT SEEN ONE. GM HAS NOT REPLIED TO MY INQUIRY.

    Incident Jan 1, 2005

  • Electrical systemFiled May 8, 2005

    THE VEHICLE SHUTS DOWN WITHOUT WARNING WHILE DRIVING, FOUND A GM SERVICE BULLETIN STATING TO REPLACE THE DISTRIBUTOR CAP AND ROTOR BUT HAVE DONE THAT NOW 4 FOUR TIMES BUT THIS DOESN'T CORRECT THE CAUSE JUST THE EFFECT. TO DATE IT HAS REDENDERED OUR VEHICLE UNDRIVEIBLE DUE TO IT'S UNRELIBILITY. GM ISN'T DOING ANYTHING TO HELP US OUR OUR WHEELCHAIR BOUND SON WHO RELIES ON THIS VEHICLE FOR MEDICAL APPOINTMENTS.

    Incident Jan 10, 2005

  • Service brakes, hydraulicFiled May 6, 2005

    DC: HIS BRAKES DO NOT WORK CORRECTLY. WHEN YOU STOP THE ABS SYSTEM KICKS IN, THE PEDAL JERKS BACK AND FORTH. THE VEHICLE DOES NOT WANT TO STOP CORRECTLY. *AK

    Incident Oct 1, 2004

  • Steering, service brakes, air, fuel system, gasoline, electrical system, latches/locks/linkages, interior lightingFiled Apr 26, 2005

    WE BOUGHT OUR ASTRO VAN IN 2001, IT HAS BEEN IN THE SHOP ABOUT 22 OR 23 TIMES. MOST OF THEM MAJOR THINGS NEEDING TO BE FIXED OR REPLACED.*AK

    Incident Oct 26, 2001

  • Electrical systemFireFiled Apr 26, 2005

    VAN IS USED IN A MUNICIPAL PARKS AND RECREATION DEPARTMENT FOR MAINTENANCE DUTIES. OPERATOR STARTED VEHICLE AT BEGINNING OF DAY TO WARM UP. OPERATOR LEFT THE VEHICLE. OPERATOR RETURNED APPROXIMATELY FIVE MINUTES LATER AND SAW SMOKE COMING FROM INSIDE THE PASSENGER AREA. OPERATOR CALLED 911 AND RETRIEVED A DRY POWDER EXTINGUISHER. OPERATOR SAW FLAMES COMING FROM AN AREA IN THE REAR OF THE DRIVER'S SEAT. OPERATOR TURNED OFF IGNITION AND USED EXTINGUISHER ON THE FIRE, PUTTING IT OUT. INVESTIGATION SHOWS AREA OF ORIGIN TO INSIDE THE DRIVER?S SIDE SEAT BELT CHANNEL. PLASTIC MOLDING COVERS THIS CHANNEL. A WIRING HARNESS IS LOCATED IN THIS CHANNEL. HEAVIEST BURN OF THE HARNESS IS DIRECTLY AT THE CONNECTION OF THE HARNESS TO THE DRIVER?S SIDE SEAT BELT MECHANISM LOCATED AT THE FLOOR. FIRE PARTIALLY CONSUMED HARNESS AND PLASTIC MOLDING. THERE ARE PICTURES OF THE DAMAGE AND HARNESS. HARNESS WAS CUT BACK TO CLEAN WIRING ON BOTH SIDES OF DAMAGED SECTION AND IS AVAILABLE FOR INSPECTION.*AK

    Incident Mar 8, 2005

  • Exterior lightingFiled Apr 8, 2005

    1 AFTER 70000 MILES, THE GROUND CONNECTION IN THE BRAKE LIGHT/TAILLIGHT SOCKET BECOMES OXIDIZED FROM HEATING UP. 2. THE BRAKE LIGHTS QUIT WORKING. 3. I REMOVED A PLASTIC CLIP FROM THE BULB SOCKET AND ALLOWED THE GROUND WIRE TO ACQUIRE A NEW CONNECTION. 2002 CHEV EXPRESS VANPOOL VANS AT HILL AIR FORCE BASE, UTAH. *AK

    Incident Apr 2, 2005

  • Service brakes, hydraulic, engine and engine cooling, fuel system, gasoline, power train, electrical systemFiled Mar 7, 2005

    2002 CHEVROLET EXPRESS ENGINE LOST POWER AND REAR BRAKES CAUGHT ON FAILED. *BF THE CONVERTER WAS CLOGGED WHICH RESULTED IN THE ENGINE LOSING POWER. THE CHECK SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE ENGINE MISSED ON ACCELERATION. THE DEALER REPLACED THE PLUG WIRE CAP ROTOR AND DISTRIBUTOR. THE CONSUMER HEARD A SCRAPPING NOISE COMING FROM THE REAR BRAKES AND VEHICLE SHOOK WHILE BRAKING. THERE WAS VIBRATION IN THE DRIVELINE ON ACCELERATION, THE BELT WAS REPLACED. VEHICLE CONSUMED EXCESSIVE AMOUNTS OF OIL. FLUID LEAKED FROM REAR AXLE, DEALER REPLACED THE REAR AXLE SEALS. THE DEALER REPLACED THE FUEL SENDER ASSEMBLY DUE TO STALLING. THE VEHICLE BATTERY WENT DEAD AFTER THE VEHICLE SAT OVERNIGHT. CLUTCH WAS LOUD AND PROVIDED NO POWER ON HOT DAYS, THE CLUTCH FAN WAS REPLACED. THE CONSUMER REQUEST THAT THE MANUFACTURER PROVIDE A REPLACEMENT VEHICLE OR REFUND THE FULL CONTRACT PRICE PLUS INCIDENTAL COST. *NM

    Incident Dec 6, 2004

  • Electrical systemFireFiled Feb 28, 2005

    VEHICLE WOULD NOT START. WENT INSIDE TO CALL TOW TRUCK TO HAVE IT TOWED TO MECHANIC. TURNED AROUND AND IT WAS ON FIRE. VEHICLE WAS NOT RUNNING;PARKED.

    Incident Feb 21, 2005