2015 Chevrolet Impala Eco Eassist

Evaporator core is leaking r134a freon i called gm they theres nothing they can do there is a recall on tge 2016 thru 2018 for the same .you can smell the freon inside the car a recharge ladt only 15 minutes i was told its about $2000.00 to fix it gm knew about the problem but only recalled 2016 to 2018

Incident Apr 3, 2024

My service air bag light comes on and passenger airbag remains off while sitting in seat.

Incident Mar 8, 2024

The blind spot warning system stopped working, and yes it is available for inspection upon request. I have heard this leads to further electrical problems and am worried this may compromise my safety if not dealt with. The problem has not been confirmed by a dealer. The component has not been inspected. There was a warning that popped up stating “service side detection system” that appeared randomly on my drive home the other day. I had not hit anything or done anything to the car that might have caused this.

Incident Feb 19, 2024

About two years ago I parked in front of a business in Sun City West Arizona. When i came out to leave, my steering wheel would hardly turn. I went home and when I came back with a neighbor, the steering wheel was working as it should. About three weeks ago, I was turning onto a major street in Sun City West, Arizona. I got a notice on the info screen that the power steering was disabled. I had to force the steering just to get around the corner. I drove to a nearby parking lot. The steering took a tremendous amount of effort to turn the steering wheel. I almost hit a semi truck trying to go around a corner. It was very dangerous. After parking and leaving it for a short while, steering returned to normal. On a major highway a serious accident could have happened. I read online that in 2015 General Motors recalled roughly 1.2 million model year 2015 trucks and SUVs globally for a problem with the electric power steering system. GM previously recalled nearly 700,000 model year 2014 pickups for the same problem. My car with the electric power steering problem is a 2015 Chevrolet Impala. I am afraid to drive the car now. It could happen anytime again and cause a wreck.

Incident Jan 9, 2024

The Side Detection System failed. Both rare modules are shorted. The defective module drain out the battery, causing engine start failure. And the defective module may cause fire. I have one side of the modules repaired in three years ago. Now both sides are failed. I had two jump start in the recent month. Every time I start the engine, warning for service of Side Detection System shows up.

Incident Jan 23, 2024

In April 2019, the side detection module was replaced under warranty, at 21,500 miles. The same ‘issues’ are reappearing, where a warning is illuminated on the side mirror when no cars are present. If the dealer/ mfr replaced the original modules and wiring harness with the same items, this would only delay a reoccurrence. I called Chevy Cust. Sec for assistance, and they said their ‘recall’ program expired in 2019. The car currently has just 47,000 miles and the the modules should not have failed a second time. There is obviously a design flaw, allowing water penetration, and Chevy did nothing to prevent it.

Incident Jan 21, 2024

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The sunroof sunshade is the specific component that has malfunctioned. It is readily visible and accessible for inspection upon request. A mechanic or technician can visually inspect the sunshade to assess the extent of the damage. 2. How was your safety or the safety of others put at risk? Excessive sunlight in the car causes discomfort or visibility issues to the driver and passengers. Glare from the sun impairs vision causing distraction, and compromising safety, especially during bright and sunny days making it challenging to see the road, traffic signals, and other vehicles clearly. Excessive heat makes the interior uncomfortable and hot. Sunburn. Reduced visibility and distraction can increase the likelihood of accidents affecting the safety of not only the occupants of the car with the torn sunshade but also other drivers and pedestrians on the road. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? .Yes 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Routine inspections are not conducted by the manufacturer, police, or insurance representatives for issues like a torn sunshade. However, an insurance representative might assess the damage if I file a claim related to the sunshade issue. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Warning lamps or messages related to the sunroof sunshade are not present in most vehicles.

Incident Aug 12, 2023

Air bag

Incident Sep 7, 2023

Passenger Presence Module is deactivating Passenger airbags intermittently.

Incident Jun 6, 2023

The contact owns a 2015 Chevrolet Impala. The contact stated while driving 10 MPH, the air bag warning light fluctuated on and off. The vehicle was diagnosed by an independent mechanic, but the mechanic was unable to determine the cause of the failure. The mechanic suggested that the failure might be with the passenger occupant detection system. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 131,002.

Incident Aug 12, 2023

The stabilitrak notification appeared on my dashboard while driving on the highway, which immediately caused the car to slow down. It was a hazard as I had to maneuver over 4 lanes on a highway at high speed to move to safety. This issue has occurred three times and is currently on the fourth as the vehicle is at the Chevrolet dealer. It is going on three weeks on my fourth return in 6 months with no current feedback. I have taken the vehicle to the dealer each time for this exact issue which has occurred every 6 months after the initial repair, my vehicle was there for approximately three months as they stated I needed to replace the transmission. Six months from that date the issue occurred again and it was replaced as it was under warrant. The third time I had to pay for the repair as the dealer stated some sensors needed to be replaced. Now six months later again, it is at the dealer and I am waiting for the response. Each time this issue occurred, I was traveling at high speeds which almost resulted in accidents that I somehow managed to avoid. There were no other warning signs that this issue was going to occur. It just happens spontaneously. I have seen several complaints about this issue with Chevrolet made by mother customers going back as far as 2012 to no resolution but thousands of dollars spent with no real solution/answers.

Incident Feb 1, 2021

Service airbag light repeatedly activates and goes off with passenger in vehicle. There was a previous recall Chevy #15400. NHTSA campaign #15V465000. Upon contacting the dealership about the issue. Claim was made that they didn't have a recall matching that number. My vehicle is within the production dates and has the heated and vented seats.

Incident Jul 10, 2023

The stabiltrac light comes on,sometimes I lose power. Sometimes the back up camera doesn’t work. Sometimes the parking brake light comes on the dash. Then ieverything will suddenly go away and everything is fine,only to have the same problems. This has been happening for months. I took it to the dealer multiple times and they are unable to fix it.

Incident May 31, 2023

The contact owns a 2015 Chevrolet Impala. The contact stated that while the transmission was in drive(D) with the vehicle idling on an incline, the vehicle inadvertently rolled backwards. The contact indicated that the brake pedal had to be depressed to stop the vehicle from rolling backwards down the hill. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 136,000.

Incident Apr 4, 2023

This system failed causing the cars computer to go haywire. I lost my speedometer and total dash display while driving.

Incident Apr 22, 2023

Water leak into rear compartment / trunk. Health problem with fungus & smell. Inspected by car dealer.

Incident Nov 29, 2022

Upon opening the sunroof while driving, the sunshade track bunched up and got stuck while opening. I was able to unbunch the track the get the sunshade to close, however, the fabric ripped away from the track on both sides. When the sunroof is opened, the fabric falls down into the car and completely blocks the view out of the back window. I tired putting the fabric up in the space it should roll into, but it will not stay and falls down while driving. I stopped using the sunroof for this reason. Now the fabric hangs down into the car. This happened almost a year ago. The fabric has continued to hang down further and further into the car. It is beginning to fall into the line of vision of the rear window. I used safety pins to hold it up, but it continues to hang down further. I have decided to get it fixed for this reason. It will cost almost $800 to have it repaired. This is clearly a safety hazard. I have read several forums on other owners with the same safety issue. A service repair bulletin has been issued for this problem, but it should be a safety recall.

Incident Apr 27, 2022

Side Blind Zone Alert Module, Service Side Detection System

Incident Apr 1, 2023

Have had issues 2 times since owning this vehicle, both times sensor was replaced by dealership. Was told by service at dealership that this is a known issue for GM. Dealership found side detection modules swelled and connections corroded. Again for the 3rd time since owning this car from new. They, the dealership, cost the replacement of the module at $980.00 including labor. To fix an issue they have known about for years

Incident Apr 6, 2023

My son (a brand new driver) was driving to school with me in the passenger seat on surface streets at approximately 45 mph at 0600 and an error message came on the console about “Service Power Steering - Drive With Care” or something akin to that and my son was unable to steer the car. He was able to slightly steer it into a turn lane (right hand turn into a neighborhood) and almost struck an oncoming car. He was able to stop and switch seats with me. Thankfully traffic was light enough and no one was behind us for me to back up about 10 feet to enable me to muscle the car into the neighborhood side street to pull over. I immediately turned the car off, waited ~30 seconds and restarted the engine…still couldn’t drive and error message came up again. Waited another 5-10 minutes and turned the ignition and was able to turn the wheel with ease, so I drove the car the ~5 miles home with no issue, but immediately called a service repair shop; they told me that this was a known issue. (WHAT THE WHAT?!?! Losing the ability to steer while careening down the road is a FLIPPING KNOWN ISSUE AND THERE HAS NOT BEEN A SAFETY RECALL?!? WE COULD HAVE BEEN KILLED AND KILLED OTHERS!). I immediately took it to the repair shop as I refused to drive it as it was unnecessarily unsafe! The repair was quoted as $5,200 (brand new GM part replacement) or $3,800 (reconditioned part - which ironically had a better warranty on it than the genuine GM part!)…I needed my car so I authorized the repair. Not happy! (A side note and a huge slap in the face is that my father did and my husband actually still works for GM…I’ve seen all the near-misses reported here and NO ONE KNEW THIS WAS AN ISSUE UNTIL DRIVING AND THE ABILITY TO STEER WAS LOST! Thank goodness we were on a surface street and not interstate! My novice driver could have EASILY been killed if he was in a different driving situation. GM NEEDS TO ORDER A RECALL!!

Incident Mar 31, 2023

The contact owns a 2015 Chevrolet Impala. The contact stated that he became aware that water was entering through the taillights into the trunk. The contact took the vehicle to the local dealer, where it was diagnosed with needing the seals and both taillight gaskets to be replaced. The vehicle was repaired but the contact became aware that the truck was corroded. The contact took the vehicle back to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 61,617.

Incident Mar 18, 2023

Both taillights are leaking through a gasket in the taillights causing pooling of water in the majority of the trunk and through two layers of carpet. This is causing mold to grow in trunk.

Incident Mar 1, 2023

I have had the blind spot modules replaced two times already and they are out for the third time. I have had to replace them like just over every 2 years. This time I had loan my car to my daughter, due to any accident she had with a deer, and had her four kids in the car when multiple modules started shutting down and nearly leaving her stranded. When I was able to inspect the car i found the the blind spot modules where extremally corroded and showed signs of melting to almost catching fire. I believe that these are a safety issue, and need to be recalled and problem fixed with a reliably solution. I am a ASE Certified Master Technician and have been for well over 38 years. and have seen many of these GM modules go bad multicable times.

Incident Mar 22, 2023

My dealer is charging me $1606 for 2 sidevew detection modules caused by water damage and corrosion and that’s not covered under my extended warranty for my 2015 Chevy impala ltz 108k miles my cars has trouble starting and I have no working dash indicators no speed no gas no temp no rpm’s air bag light on and trac control on light . No turn indicators and no heat or ac and key fob don’t work unless I insert key fob arm rest slot all because of the sideveiw modules wow that is mind blowing $453 to diagnose and $1606 to fix

Incident Mar 13, 2023

System failed suddenly stabilitrac , abs power steering, side detection all flashed on dash . Had to replace computer to restore power steering and stabilitrac and abs . Side detection a safety item still inoperative.

Incident Mar 7, 2023

Service side detection notice came on, after replacing twice. While driving on the highway my speedometer dropped to zero. My odometer stopped advancing. My blinkers stopped working, as did my radio. Speedometer went to 12 (while driving at highway speeds) stayed at 12.

Incident Feb 25, 2023

The contact owns a 2016 Chevrolet Impala. The contact stated that on various occasions while driving at night, the headlights failed to illuminate properly, and the roadway was not adequately illuminated. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated, and no repairs were completed. The vehicle was then taken to Columbia Chevrolet (9750 Montgomery Rd, Cincinnati, OH 45242) where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000. The consumer stated he replaced both headlights assemblies.

Incident Jan 1, 2017

My side detection system has failed and not working on my 2015 ltz. Blind spot light stays on even when car is off. It’s causing other lights going crazy on and off. No check engine light on just the side blind spot indicator lights stay on. My car only has 70k miles it’s been happening for 1 wk I’m afraid to drive it after reading online that a clients impala nearly caught on fire. I’m reading that there is a recall with 2015 impala # n172097060 side blind zone alert module water intrusion. Please advise if there is anything Chevy/GM can do for me. I’m afraid to drive car and feel it’s a hazard driving around with faulty blind spots light.

Incident Feb 20, 2023

Side detection system is failed. Used for blind spots and I know this can cause more issues with car.

Incident Jan 24, 2023

In September 2021, my vehicle had approximately 130,000 miles and began to experience intermittent power steering failures. During these times, which were always unexpected, the Stabilitrak light would illuminate on the dashboard, and a "Power Steering" advisory would appear on the dashboard display screen. Power steering would then be unavailable until the vehicle was restarted. I am experienced in vehicle repair, and I isolated the left rear wheel speed sensor as the cause of this fault. I changed the left rear wheel bearing with an OEM replacement, and the problem went away. In January 2023, at approximately 160,000 miles I began noticing that my right rear wheel bearing was worn, and I changed it with an OEM replacement. Roughly 2 weeks later, my power steering has randomly begun to disengage while driving. The only message I receive is a "Power Steering" advisory, but this time, Stabilitrak remains operational. I am very concerned about this vehicle's design, which apparently kicks power steering offline as a result of anomalies with the wheel bearing speed sensors. The speed sensors consist of a circular magnet attached to the back of the bearing, and a device mounted within the bearing bracket which tracks the frequency of that magnet's rotation. The circular magnet is subject to corrosion and fracturing, as I discovered in September 2021, and again in January 2023, while replacing each bearing. This vehicle is quite heavy. A significant amount of damage, injury, and death is likely to occur if a driver with less capabilities than me is met with this awful fault while driving. Steering the vehicle in this condition, while below 50 MPH, is nearly impossible without enormous effort, especially around common 4-way intersections and at slow speeds. I believe speed sensor anomalies should not trigger a complete loss of power steering.

Incident Feb 15, 2023

The contact owns a 2015 Chevrolet Impala. The contact stated while driving 40 MPH with the cruise control activated, the cruise control feature inadvertently deactivated, and the vehicle decelerated. An unknown warning light was then illuminated. The contact was able to accelerate, and the vehicle started operating normally. The vehicle was diagnosed by the dealer, and the contact was informed that the side detect module (B1010-00) needed to be replaced. The vehicle was not repaired, but an appointment was scheduled. The manufacturer was contacted and stated that the vehicle was out of warranty and referred the contact to the NHTSA hotline for assistance. The failure mileage was 30,000.

Incident Jan 24, 2023

Continue headlight conversation

Incident Jan 29, 2023

THE BACK UP IS VERY DIM AND WHEN BACKING UP YOU CAN BARELY SEE WHERE YOU ARE BACK UP AND IF ANYONE ONE OR ANYTHING IS BEHIND ME. I AM NOT SURE IF ITS THE CAMERA OR THE SCREEN. THE SCREEN LOOKS FINE WHEN LISTENING TO MUSIC OR USING IT FOR CALLS.

Incident Jul 3, 2022

2015 Chevrolet Impala Lt Vin# [XXX] infotainment center & Steering went out 2 years ago Greg Chevrolet in savannah MO told me $800 for infotainment unit only car only had diag code B127E car only 3 years old at the time still does not work! Earlier this year driving to work 70 mph steering goes out I almost hit car next to me had to muscle the car to side of road then warning light popped up to service power steering!! Very dangerous for me and any cars on the road with this car! Had mechanic do diagnostic it had 20 error codes he reset them car worked 1 day same thing over again. We paid the car off but still can't drive it and can't afford wheel bearing a new rack etc this car has now been parked in garage for fear of driving with no steering or info center and the wheel was mounted with tire backwards from dealership when we bought the car! Safety GM INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Incident Mar 16, 2022

The contact owns a 2015 Chevrolet Impala. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where a code reader determined that there was a defect with the dual battery control module. The mechanic recommended that the module and both batteries be replaced. The dealer nor the manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 140,000.

Incident Sep 22, 2022

Taillight gasket failed and leaks water resulting in water leaking into trunk anytime it rains or go through car wash. This caused corrosion to the amplifier shorting it out, there is now no sound or on star available. It also caused the blind spot detection monitor to have issues and no longer work. Upon inspection when the vehicle is running the wires sometimes start smoking white. Dealer said there was no issue, obviously the radio doesn’t work, the screen doesn’t even light up, no backup camera, no sound warning if the forward collision system is engaged, no seatbelt ding, no blinker sounds, no rear detection system or cross traffic warning system.

Incident Jul 1, 2022

I was driving on the highway at about 60 miles per hour and my power steering went out without warning. The car was stiff and difficult to move and put the life of myself and my child in danger as well as others on the highway at the time. I took the car to a shop and they confirmed that the steering rack had failed or was near failure. It wasn't until I was able to navigate off the highway after driving to a Jiffy lube that the light ultimately came on.

Incident May 21, 2022

The contact owns a 2015 Chevrolet Impala. The contact stated that water was entering the trunk of the vehicle and filling up the wheel well. The contact stated that the water was entering through the driver’s side rear taillight housing. The vehicle was not taken to be diagnosed or repaired. The manufacturer was contacted and notified of the failure and referred the contact to the NHTSA to file a complaint. The approximate failure mileage was 100,000.

Incident May 8, 2022

The contact owns a 2015 Chevrolet Impala. The contact stated while driving 25 MPH, both rear wheels seized and experienced a blowout. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where the vehicle was being serviced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V541000 (Parking Brake) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

Incident May 15, 2022

WE ARE STILL HAVING ISSUES WITH THIS STUPID SBZA BLIND SPOT DETECTION SYSTEM, TWICE NOW, FIRST TIME WE HAD FIXED, 2.5 YRS AGO NOW, AT A $1000 COST TO US, AS MILEAGE WAS SLIGHTLY OVER THE QUALIFYING MILES WITH RECALL LETTER WE RECEIVED PRIOR TO HAVING BOTH MODULES REPLACED. THOSE BRAND NEW MODULES ONLY LASTED 16 MONTHS OR LESS AND WEVE BEEN DEALING WITH SAME SAFETY ISSUES FOR ABOUT A YEAR NOW, SOME DAYS WORSE THAN OTHERS. ITS A DUMB FLAW AND NEEDS TO BE ADDRESSED SOON BUT WE DONT HAVE ANOTHER $1000+ TO COME UP WITH!! PEOPLE LIKE US, WHO LIVE IN THE SNOW BELT AREAS AND HAVE TO DEAL WITH ROAD SALT AND CORROSION ARE GOING TO KEEP HAVING ISSUES WITH THEM, EVEN THOUGH WE KEEP OUR CAR AS CLEAN AS WE CAN!! ITS A PAIN IN OUR ASSES AND NOT OUR FAULT FOR A LOUSY STUPID DEVICE THAT WILL FAIL HERE!! THANK YOU!!

Incident May 12, 2021