2004 Chevrolet Impala
Recalls, consumer complaints and crash ratings from NHTSA
Recalls7
Engine and engine coolingEngineOct 26, 2015, Campaign 15V701000
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Risk
Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy
The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine and engine coolingEngineApr 6, 2015, Campaign 15V201000
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Risk
The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy
GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Electrical systemIgnitionJul 3, 2014, Campaign 14V400000
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
SteeringFeb 17, 2009, Campaign 09E005000
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
SteeringOct 17, 2008, Campaign 08E063000
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.
Risk
IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
Fuel system, otherStorage, tank assembly, pressure relief devicesMar 12, 2007, Campaign 07E021000
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk
FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy
DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Service brakes, hydraulicJun 23, 2004, Campaign 04V287000
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Risk
DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy
DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints1,072 total
Most reported, across all 1,072 complaints
- Electrical system64%
- Exterior lighting10%
- Engine7%
Steering, air bags, service brakesFiled Oct 2, 2026
Car has turned off 3 times while sitting at a light and took hours to turn back on, car shudders when breaking sometimes and abs/traction control/air bag lights will come on, and will shudder and turn off while driving.
Incident Oct 1, 2026
Power train, electrical system, vehicle speed controlFiled Nov 29, 2025
Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!
Incident Jan 1, 2004
Electrical system, engineFiled Sep 5, 2025
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle suddenly decelerated to approximately 20 MPH, and the instrument panel went black. The contact stated that the vehicle lost power steering functionality, and then lost motive power and stalled. The contact was assisted by persons nearby to push the vehicle to the side of the road. The vehicle was towed to a mechanic, who was unable to determine the cause of the failure. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
Incident Aug 15, 2025
Electrical systemFiled Jul 31, 2024
The contact owned a 2004 Chevrolet Impala. The contact received notification of NHTSA Campaign Number: 14V400000 (Electrical System) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Incident Jul 31, 2024
Power train, fuel/propulsion system, forward collision avoidanceFiled Jun 21, 2022
Wiring harness has got hot and cause a short not getting fuel and more
Incident Jun 14, 2022
Engine and engine coolingFiled Aug 30, 2021
The contact owns a 2004 Chevrolet Impala. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact was able to pull over and restart the vehicle after waiting approximately 5-10 minutes. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V701000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was taken to a local dealer but was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Incident Aug 16, 2021
EngineFireFiled Feb 24, 2021
TL* THE CONTACT OWNED A 2014 CHEVEROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 65 MPH AND WHEN THE CONTACT WAS EXITING OFF THE EXIT RAMP, THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT WAS ATTEMPTED TO PUSH THE VEHICLE TO SIDE OF THE ROAD WHEN THEY NOTICED SMOKE COMING FROM THE FRONT OF THE HOOD. THE CONTACT OPENED THE HOOD AND SAW A FIRE COMING FROM THE UNDERNEATH THE ENGINE. NO ONE WAS INJURED. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WAS A BATTERY WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO CHARITY TOWING AND RECOVERY (4106 S 7TH ST, PHOENIX, AZ 85040) THE VEHICLE WAS NOT INSPECTED FOR CAUSED OF FAILURE. THE LOCAL DEALER OR THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident Feb 8, 2021
Steering, engine, fuel/propulsion systemCrashFiled Jan 19, 2021
MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES ALSO HAVE A RECALL THAT MAKE ME DRIFT AND SLIDE ON DRY ROADS, ENGINE AND COOLING SYSTEM AS WELL HAS RECALL.
Incident Jan 6, 2021
Seat beltsFiled Nov 16, 2020
WHEN USING THE DRIVER'S SIDE FRONT SEAT BELT ON MY DAUGHTER'S CAR ON FRIDAY, 11/13/2020, THE METAL BELT CLIP CLICKS INTO THE BUCKLE WITH AN AUDIBLE CLICK. THIS APPEARS TO BE SAFELY ENGAGED, YET IF I TUG ON THE BELT, THE CLIP POPS OUT OF THE BUCKLE. I TRIED THIS REPEATEDLY AND HAD THE SAME EXPERIENCE EACH TIME. MY DAUGHTER TOLD ME THIS HAD BEEN OCCURRING FOR SEVERAL WEEKS. REALIZING THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED, I CALLED THE GM DEALER FOR HELP. THEY TOLD ME THE BUCKLE ASSEMBLY IS NO LONGER AVAILABLE TO BE REPLACED. I THEN CALLED GM DIRECTLY TO SEE ABOUT GETTING THIS PART AND TO REPORT THE SERIOUSNESS OF THIS SAFETY CONCERN. THEY CREATED A SERVICE REQUEST CASE NUMBER 9-6357435144. THEY IN TURN DIRECTED ME BACK TO THE DEALER I ORIGINALLY CALLED. THE DEALER'S SERVICE TECHNICIAN THEN SUGGESTED I GET A USED BELT BUCKLE FROM A JUNKYARD. I CALLED GM AGAIN AND THEY ATTEMPTED TO DIRECT ME AGAIN BACK TO THE ORIGINAL DEALER I HAD CALLED AND THEY CONNECTED ME TO PREVIOUSLY. WHEN I TOLD THEM I NEEDED TO HAVE THEM FIND THIS PART FOR ME, THEY SIMPLY DIRECTED ME TO ANOTHER NEARBY DEALER. WHEN SPEAKING TO THIS DEALER, THEY DID NOT HAVE THE BUCKLE ASSEMBLY ALSO, BUT WERE ABLE TO LOCATE OTHER DEALERS THAT HAD IT. IT WILL TAKE A WEEK FOR THIS PART TO ARRIVE. IN THE MEANTIME, MY DAUGHTER IS DRIVING IN THE TWIN CITIES WITHOUT A SEAT BELT AS IT IS DEFECTIVE. I PRAY SHE DOES NOT GET IN AN ACCIDENT AS IT IS WINTER IN MINNESOTA. PLEASE NOTIFY OTHER OWNERS OF THIS MODEL CAR THAT THEY MAY HAVE A SIMILAR BAD EXPERIENCE AND NOTIFY GM TO TAKE THIS PROBLEM MORE SERIOUSLY THAN THEY HAVE WITH ME SO FAR. RESPECTFULLY, GLEN WOLF
Incident Nov 2, 2020
EngineFiled Aug 6, 2020
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE HE NOTICED AN OIL LEAK. THE VEHICLE WAS TOWED TO HIS RESIDENCE. WHILE INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT AN OIL LINE WAS DETACHED AND WAS VISIBLE FROM THE FRONT PASSENGER'S SIDE WHEEL WELL. THE OIL LINE WAS RE-ATTACHED. THE VEHICLE WAS TAKEN TO BOMNIN CHEVROLET MANASSAS LOCATED AT 8000 SUDLEY RD, MANASSAS, VA 20109, (571) 364-7245, AND THE SERVICE MANAGER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,000.
Incident Jul 13, 2020
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Electrical systemFiled Aug 5, 2020
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DYER CHEVROLET FORT PIERCE (4200 S. US HWY 1, FORT PIERCE, FL 34982) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT SHE WOULD RECEIVE A CALL WHEN THE PARTS BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Incident Dec 31, 2019
Suspension, service brakes, engineFiled May 19, 2020
MY OIL KEEPS LEAKING OUT AND I HAVE TO KEEP ADDING TO IT. I'VE TRIED SEALANTS BUT NONE OF THEM WORK TO STOP IT FROM LEAKING AS WELL AS A SUSHI IN MY DASH. *TR
Incident May 1, 2020
StructureFiled Mar 11, 2020
THE MUFFLER PIPE BROKE FROM UNDERNEATH THE CAR WHILE WE WERE DRIVING IT IN KESHENA, WI. AS WE WERE TRYING TO PULL THE VEHICLE OVER I COULD SEE SPARKS FROM IT UNDERNEATH THE CAR
Incident Nov 17, 2019
Steering, electrical system, air bagsFiled Jan 24, 2020
WELL THE CODE WAS TELLING ME TO REPLACE THE IGNITION SWITCH. THE CURRENT ONE IS RATHER LOOSE AND DOESN'T TURN OFF ALL THE WAY WITH OUT A LITTLE EXTRA WHICH HAS BEEN CAUSING OTHER ELECTRICAL ISSUES. AND NOW MY STEERING WHEEL IS LEANING AND PULLING TO THE LEFT OUT OF NOWHERE. AND THESE ALL HAPPEN SITTING STILL OR MOVING. NOT SO BAD ON THE HIGHWAY BUT CITY STREETS ARE HELL
Incident Nov 24, 2019
Electrical systemFiled Sep 10, 2019
I OWN A 2004 CHEVY IMPALA 3.8L WITH APPROX 179,000 MILEW.MY COMPLAINT IS IN RELATION TO THE PASSLOCK III SYSTEM AND THE OVERWHELMING AMOUNT OF "NO START" COMPLAINTS FROM ALL THE DIFFERENT MODELS OF GM CAR OWNERS ACROSS THE BOARD WITH THIS FAULTY ANTI-THEFT SYSTEM. I LIVE RIGHT SMACK IN THE HEART OF THE SOUTH IN A VERY SMALL TOWN IN TENNESSEE AND KEEP IN MIND, IT IS REALLY HOT AND HUMIDITY IS RIDICULOUS THIS TIME OF YEAR. I PICKED UP MY DAUGHTER AT A FRIENDS HOUSE AFTER WORK, ABOUT 5:25 PM LAST THURDAY, 9/5/19, AND MY CAR DIED AS I'M DRIVING DOWN THE ROAD, LIKE THE ENGINE JUS SHUT OFF FOR NO REASON AT ALL , I HAD FILLED MY TANK A FEW DAYS PRIOR AND KNEW THAT WAS NOT THE PROBLEM. MY FIRST THOUGHT WAS TO PUT IN NEUTRAL BEFORE LOSING MUCH SPEED AND TRIED TO CRANK SEVERAL TIMES BEFORE HITTING MY FLASHERS BECAUSE THERE WERE A FEW CARS BEHIND ME ON A 2 LANE ROAD WITH VERY LITTLE SHOULDER ROOM TO PULL OVER OFF ROAD. I POPPED THE GOOD TO SEE IF I COULD SEE OR MAYBE EVEN SMELL ANYTHING THAT MAY HAVE CAUSED THIS PROBLEM. I'M MAKING SURE MY BATTERY CABLES AREN'T LOOSE, NO FLUIDS LEAKING OR SPEWING AND LUCKILY A STATE TROOPER WAS PASSING THRU AND STOPPED TO SEE IF I NEEDED HELP AND TURNED HIS LIGHTS ON SO TRAFFIC WOULD KNOW THERE WERE PROBLEMS AND COULD SLOWLY GO AROUND. TO MY SURPRISE, AFTER EXPLAINING WHAT HAPPENED, HE SAID HE HAD THIS PROBLEM BEFORE WITH HIS DAUGHTERS CAR, 2002 IMPALA, AND TOLD ME TO TRY THE 10 MINUTE RESET PROCEDURE AND SURE ENOUGH, AFTER THAT 10 MINUTE RESET, SHE FIRED RIGHT HOME AND WAS ABLE TO GET HOME, HOME HAD HE NOT COME ALONG AND ALREADY KNOWN BOUT THIS FAULTY SYSTEM PRIOR, MY DAUGHTER AND I WOULD HAVE BEEN STUCK FOR SOME TIME ON THE SIDE OF A 2 LANE HIGHWAY IN THE EARLY SEPTEMBER HUMIDITY MOST LIKELY WAITING FOR A TOW. UPON RESEARCHING AFTER, FOUND GM ARE AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT, BEEN NEGLECTED LONG ENOUGH! THANK YOU!
Incident Sep 5, 2019
Power trainFiled Aug 24, 2019
I HAVE A 2004 IMPALA AND I'M NOTICING THAT THE TRANSMISSION IS GOING OUT IN IT I HAVE BEEN TOLD THAT THE TRANSMISSION MESS UP A WHOLE LOT IN THESE TYPE OF CARS WHY IS THAT AND WHY DID Y'ALL NOT FIX THE PROBLEM
Incident Jul 24, 2019
Unknown or otherFiled Aug 22, 2019
THE TRACTION CONTROL SYSTEM LIGHT HAS COME ON. IT MAKE A GRINDING NOISE, BRAKES FEELS LIKE THEY ARE LOCKING UP AND THE POWER STEERING MAKES IT HARD TO STEER.IT HAS HAPPENED WHEN THE CAR IS IN MOTION TURNING BRAKING AND STEERING. IT HAS HAPPENEDPULLING OUT FROM PLACES ON THE HIGHWAY AND ALL STREETS.
Incident Aug 1, 2019
Unknown or otherFiled Aug 5, 2019
TAKATA RECALL MY CAR HAS BEEN JERKING EVERY TIME IT WOULD SWITCHES GEARS. I DIDN'T REALLY THINK IT WAS AN ISSUE UNTIL I RESEARCHED AND I SEEN ALL OF PEOPLE HAD THE SAME PROBLEMS. THEY ALL SAID THE SAME THING IT WAS THE "TRANSMISSION" WELL EVERY TIME I DRIVE I WOULD BE AT A STOP SIGN OR AT A RED LIGHT. AND WHEN I GET MY GO AHEAD MY COULD WOULD NOT MOVE UNLESS I PUT THE PEDAL TO THE FLOOR, EVEN THEN MY CAR WILL JERK BACK AND PEEL OUT. IM AFRAID TO DRIVE MY CAR, I THINK ONE DAY IT MIGHT STOP MOVING.
Incident Jul 24, 2019
EngineFireFiled Jul 29, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HE WAS DRIVING AT 60 MPH, HEAT STARTED COMING THROUGH THE AIR DUCTS AND THE VEHICLE WAS SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND UPON LIFTING THE HOOD TO CHECK THE ENGINE, FLAMES BEGAN DISBURSING FROM THE ENGINE'S MANIFOLD. THE CONTACT THEN GRABBED A FLOOR MAT FROM HIS VEHICLE AND EXTINGUISHED THE FLAMES. THE CONTACT THEN RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED, THE CONTACT THEN DROVE THE VEHICLE TO A PARKING LOT. NO POLICE OR FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE DEALER NEITHER THE MANUFACTURER HAVE BEEN INFORMED OF THE VEHICLE FAILURE. THE FAILURE MILEAGE WAS 170,000. *TR CONSUMER STATED YOU COULD OBSERVE THE OIL POURS OUT THE VALVE COVER AND FAILED TO MENTION IT WAS MORE THE FRONT GASKET THAN BACK.*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Incident Jul 27, 2019
SteeringFiled Mar 21, 2019
WHILE DRIVING DOWN THE ROAD THE CAR SHUTS OFF AND POWER STEERING STOPS WORKING. HAS HAPPENED SEVERAL TIMES, LUCKILY ONLY AT LOW SPEEDS SO FAR. I GOOGLED IT AND FOUND TONS OF PEOPLE SAYING THE EXACT SAME THING HAPPENED TO THEIR IMPALA. NOT COOL
Incident Mar 21, 2019
Fuel/propulsion systemFireFiled Jan 17, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, FLAMES APPEARED UNDER THE HOOD. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO HOBSON CHEVROLET BUICK GMC (655 W SOUTHVIEW DR, MARTINSVILLE, IN 46151, (765) 792-4476) WHERE IT WAS DETERMINED THAT THE FUEL LINE CAUSED THE FIRE; HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Incident Jan 17, 2018
SteeringFiled Nov 26, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE STEERING WHEEL WHILE TURNING IN EITHER DIRECTION. NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING) WERE REFERENCED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Incident Sep 3, 2007
Steering, electrical system, engineFiled Sep 25, 2018
POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP.
Incident Apr 1, 2018
Exterior lightingFiled May 29, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS FAILED INDEPENDENTLY WHILE BEING OPERATED AT NIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.
Incident Apr 27, 2018
Power trainFiled May 11, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER RELEASING THE BRAKE PEDAL AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN ISSUE WITH THE CHEVROLET IMPALA'S TRANSMISSION. THE CONTACT STATED THAT HE ADJUSTED HIS DRIVING HABITS OVER THE YEARS DUE TO THE TRANSMISSION FAILURE. RECENTLY, WHILE PARKING IN THE DRIVEWAY, THE VEHICLE FAILED TO MOVE AS IT WAS PLACED IN NEUTRAL, LOW 1, AND THEN REVERSE. AFTER SEVERAL ATTEMPTS, WHILE IN REVERSE AND WITH THE ACCELERATOR PEDAL DEPRESSED, THE RPMS INCREASED, THE FRONT END JERKED, AND THE VEHICLE FINALLY REVERSED IN THE DRIVEWAY AND WAS PARKED. THE CONTACT PURCHASED TRANSMISSION FLUID, A GASKET, AND A FILTER AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO REPAIR THE TRANSMISSION. DURING THE REPAIR, PROCESS METAL SHAVINGS AND CHUNKS WERE FOUND IN THE TRANSMISSION. THE VEHICLE WAS DEEMED NON-DRIVABLE AND WAS PARKED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-4151643491. THE LOCAL DEALER (FOX AUTO GROUP, 150 ROBERT DANN DR, PAINTED POST, NY 14870, (607) 937-5431) WAS CALLED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE CONTACT ASKED THE DEALER IF HE COULD STAY WITH THE VEHICLE DURING THE DIAGNOSTIC TEST AND WAS INFORMED THAT HE COULD NOT; THEREFORE, THE CONTACT CANCELLED THE APPOINTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Incident Apr 2, 2014
Service brakesFiled Mar 12, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND MADE A GRINDING NOISE WHEN IT WAS DEPRESSED. THE DEALER (BILLION AUTO BUICK GMC, 600 W 41ST ST, SIOUX FALLS, SD 57105, (605) 309-0975) WAS UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY MORE THAN ONE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NTHSA CAMPAIGN NUMBER: 04V287000 (SERVICE BRAKES, HYDRAULIC). THERE WERE ELEVEN TSBS ON THE BRAKES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident Nov 1, 2017
Electronic stability control (ESC), engine, fuel/propulsion systemFiled Feb 27, 2018
TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING
Incident Oct 11, 2017
Electrical systemFiled Sep 22, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AT VARIOUS TIMES, THE IGNITION FAILED TO START WITHOUT WARNING. THE CONTACT ATTEMPTED TO TURN THE IGNITION SWITCH FOR ALMOST AN HOUR. IN ADDITION, THE CONTACT HAD DIFFICULTY INSERTING THE KEY IN THE IGNITION. THE CONTACT ALSO STATED THAT THE IGNITION SWITCH POSITION WOULD BE TURNED OR THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FELDMAN CHEVROLET OF NOVI, 42355 GRAND RIVER AVE, NOVI, MI, 48375) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE KEY PAD WAS PREVIOUSLY REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident Dec 1, 2016
Electrical systemFiled Aug 23, 2017
I CALLED CHEVROLET CUSTOMER SERVICE ABOUT A RECALL ON THE CAR. I EXPLAINED THE PROBLEM WITH THE IGNITION SWITCH AND I WERE TOLD IT WAS COVERED UNDER THE RECALL #14V400000 ELECTRICAL SYSTEM: IGNITION. THEY HAD IT TOWED TO A CHEVROLET SERVICE PLACE TO BE FIXED. I RECEIVED A CALL THAT THE PROBLEM WAS NOT COVERED UNDER THE RECALL AND I WAS RESPONSIBLE FOR ALL CHARGES OF THE WORK DONE ON THE VEHICLE. A KEY WAS MADE UNDER THE RECALL AND THE IGNITION KEY LOCK CYLINDER WAS NOT REPLACED. I PAID THE BILL AND HAD IT TOWED BACK. THE MAN THAT DELIVERED IT PUT THE KEY IN THE IGNITION AND IT WOULD NOT COME OUT OR TURN. I DO NOT FEEL I SHOULD BE RESPONSIBLE FOR CHARGES AND THEY NEEDED TO CHANGE THE IGNITION KEY LOCK CYLINDER. THE CAR WAS IN THE DRIVEWAY AND WHEN A PERSON WENT TO START THE CAR THE KEY WOULD NOT TURN AND WOULD NOT COME OUT OF THE IGNITION SWITCH. RESULTING IN THE VEHICLE COULDN'T BE STARTED. I FEEL THIS WHOLE RECALL WAS HANDLED IMPROPERLY AND I SHOULD NOT HAVE HAD TO BE RESPONSIBLE FOR CHARGES. THE FRUSTRATION OF HOW IT WAS HANDLED I FEEL THEY NEEDED TO BE MORE PROFESSIONAL ABOUT THE WAY THEY HANDLED THIS RECALL BEFORE THEY TOWED THE VEHICLE TO A SERVICE PLACE AND THEN MAKE ME RESPONSIBLE FOR CHARGES OF WORK DONE ON THE VEHICLE AND TOWING VEHICLE BACK NOT FIXED.
Incident Aug 17, 2017
Electrical systemFiled Aug 2, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE IGNITION KEY BECAME STUCK IN THE VEHICLE. THE VEHICLE WAS TOWED TO FIVE STAR CHEVROLET OF CARROLLTON, TEXAS LOCATED AT 1735 SOUTH INTERSTATE 35 EAST CARROLLTON, TEXAS, 75006. THE DEALER STATED THAT THERE WAS NOTHING THAT COULD BE DONE AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BY THE DEALER PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Incident Jul 5, 2017
EngineFiled Jun 6, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO BEING REPAIRED AT THE DEALER (PETE MOORE AUTOMOTIVE, 103 AND 106 NEW WARRINGTON RD PENSACOLA, FL 32506 850-456-7000, EXT 466) PER NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE AND ENGINE COOLING) AND 15V201000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF THE REPAIR CAUSED A FAILURE WHEN THE PARTS WERE REPLACED. THE CONTACT FELT THAT THE OEM PARTS MAY HAVE FAILED AND THAT THE MANUFACTURER NEEDED TO PROVIDE A SOLUTION TO THE DEALER TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO PREVENT AN INTERNAL OIL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR GASKETS WERE LEAKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident Feb 15, 2016
Electrical system, exterior lightingFiled May 31, 2017
TURN SIGNALS DO NOT OPERA RATE ALL THE TIME, WHEN THEY FAIL HITTING THE HAZARD LIGHTS BUTTON SEAMS TO MAKE THEM OPERATE.
Incident Dec 12, 2016
EngineFiled May 30, 2017
WHEN TRYING TO START MY VEHICLE, THE SECURITY LIGHT COMES ON AND THE VEHICLE WILL NOT START FOR 10 MINUTES. THIS OCCURS ON A WEEKLY BASIS AND OCCURS IN MANY LOCATIONS. SOME OF THE LOCATIONS INCLUDE VERY RURAL AREAS WITH NO PHONE SIGNAL, DURING HIGH TEMPERATURE DAYS WHEN A CHILD IS PRESENT IN THE VEHICLE. TEN MINUTES IS A LONG TIME TO SIT WITH NO COOLING AVAILABLE AND NO ABILITY TO CONTACT ANYONE. THIS OCCURS WITH NO WARNING AND NO CERTAIN WEATHER. GMC IS AWARE OF THE PASSCODE/PASSKEY FAILURES BUT HAS REFUSED TO RECALL SUCH MALFUNCTIONS, EVEN THOUGH IT AFFECTS THOUSANDS OF VEHICLES.
Incident May 30, 2017
Electrical system, vehicle speed control, service brakesFiled May 17, 2017
WHEN BACKING OUT OF THE DRIVE WAY AND GO TO ACCELERATE THE ABS/TRACTION CONTROL ENGAGES AND CAUSES THE CAR TO STOP. IT ALSO HAPPENS ON THE ROAD ONCE U COME TO A STOP AND OR STOP AND TURN ONTO A STREET OR HIGHWAY. ALMOST GOT REAR ENDED A FEW TIMES. I READ ONLINE AT ITS HAPPENING ALOT TO PEOPLE ALL OVER. THIS PROBLEM IS CONSTANT EVER SINCE I BOUGHT THE CAR. PREVIOUS OWER ADVISED ME OF THE PROBLEM AS WELL.
Incident Apr 1, 2017
Unknown or otherFiled May 17, 2017
DID YOU KNOW THE RECALL ON THE IGNITION KEY FIX HAD ONLY A ONE YEAR WARRANTY? THEY FILLED THE SLOT WITH TWO PLASTIC HALVES THAT SNAPPED TOGETHER AND KEPT THE KEY RING CENTERED SO IT WOULD NOT TURN OFF THE IGNITION IF YOU HIT A BUMP. MY KEY CAME APART AND I CAN NOT GET IT TO SNAP BACK TOGETHER. THE DEALER SAYS THE WARRANTY IS EXPIRED AND SUGGESTED I GLUE THEM ON THE KEY. HAS THIS HAPPENED TO ANY ONE ELSE?
Incident May 8, 2017
Vehicle speed control, wheels, service brakesFiled May 9, 2017
TURNED ON MY CAR STARTED PUSHING ON THE GAS MY CAR MADE A WEIRD VIBRATION TYPE SOUND. CAME UP ON MESSAGE BOARD TRACTION CONTROL AFTER A COUPLE TIMES OF IT DOING THAT, THE ABS AND TAX LIGHT COME ON AND ON THE MESSAGE WINDOW IT SAYS SYSTEM TRACTION SERVICE. IT KINDA FREAKED ME OUT CAUSE I WAS STOPPED AT A RED LIGHT WENT TO GO HIT THE GAS AND IT SAID TRACTION CONTROL AND I MOVED A LITTLE THAN I HAD TO LET GO OF GAS THEN TRY AGAIN. ALSO HAVE HAD A COUPLE INCIDENTS WHERE I GO TO BREAK AND IT MAKES A VIBRATION FEELING ON THE BRAKE AND BRINGS UP TRACTION CONTROL AGAIN. REALLY WOULD LIKE THIS CHECKED OUT VERY CONCERNED. DON'T WANT TO GET IN AN ACCIDENT CAUSE MY CAR FAILS TO TAKE OFF.
Incident May 2, 2017
Electrical systemFiled May 9, 2017
THE SHIFTER GOES ALL THE WAY TO PARK BUT THEY KEY WILL NOT TURN TO THE OFF POSITION SO YOU CANT REMOVE THE KEY.
Incident Apr 27, 2017
Power trainFiled May 8, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE GEAR SHIFTER FAILED TO SHIFT INTO ALL GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND CLUTCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THERE WAS A DELAY WHEN SHIFTING INTO GEAR. ALSO, THE VEHICLE WOULD JERK WHEN SHIFTED INTO DRIVE AND THE PASSING GEAR WOULD GET ROUGH GOING IN AND OUT OF GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 134,273.
Incident Jun 30, 2010
Unknown or otherFiled Apr 9, 2017
I HAVE HAD MANY PROBLEMS WITH MY CAR STARTING TO DUE A SECURITY GLITCH. FOR THE PAST FEW YEARS MANY TIMES MY CAR WILL NOT START BECAUSE IT TECHNICALLY THINKS I'M TRYING TO BREAK INTO MY OWN CAR. THE SECURITY LIGHT STARTS BLINKING AND WHEN I TURN THE IGNITION IT DOESN'T START. I HAVE TO TURN THE KEY TO 'ON' ON THE IGNITION AND SIT FOR ABOUT 10 OR SOMETIMES 20 MINUTES UNTIL THE CAR STARTS. THIS HAS BEEN VERY FRUSTRATING SITUATION FOR ME AND DEPENDING ON THE SITUATION I'M IN IT ALSO COULD BE DANGEROUS. I'VE SEEN MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM WITH CHEVY IMPALAS IN GENERAL.
Incident Apr 9, 2017
Air bags1 injuredFiled Apr 3, 2017
DRIVING ON THE FREEWAY TRAVELING ABOUT 60-65 MPH AND THE AIRBAGS DEPLOYED FOR NO REASON. NO DAMAGE TO THE VEHICLE. THE PASSENGER AIRBAG DEPLOYED FIRST AND THEN 2-3 SECONDS LATER THE DRIVER AIRBAG DEPLOYED. POLICE WERE CALLED AND MADE A VIDEO REPORT OF THE CAR WITH AIR BAGS DEPLOYED.
Incident Mar 5, 2017
StructureFiled Mar 28, 2017
DRIVING HOME FROM WORK AND THE CRADLE HOLDING THE MOTOR FELL.
Incident Mar 10, 2017
StructureFiled Mar 28, 2017
DRIVING THE CAR HOME FROM WORK AT 40 MILES AN HOUR AND THE CRADLE HOLDING THE MOTOR FELL OUT.
Incident Mar 10, 2017
Structure, engineFiled Mar 24, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 30-35 MPH, THE ENGINE SEPARATED FROM THE ENGINE COMPARTMENT'S SUBFRAME. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Incident Mar 10, 2017
Electrical system, electronic stability control (ESC), engineFiled Mar 15, 2017
UNSURE IF MY 04 IMPALA IS AFFECTED IN THE TAKATA RECALL BECAUSE I HAVEN'T RECEIVED NOTICE.HAVE RECENTLY HAD EXTENSIVE REPAIRS COMPLETED BY A CERTIFIED MECHANIC. AND THE ABS, TRAC, CHECK AND BRAKE LIGHTS WON'T GO OFF. THE SECURITY LIGHT CONTINUES TO COME ON AND DISABLES THE CAR NOT ALLOWING IT TO START. CAUSING ME THE BE STRANDED UNANNOUNCED AND AT ANY RANDOM TIME. STEERING WHEEL TIGHTENS AND LOOSENS AT RANDOM TIMES. AFTER RESEARCHING PAST RECALLS BEFORE MY OWNERSHIP I AM UNSURE IF MY CAR HAS HAD THE RECALL ISSUES ADDRESSED. MY CAR HAS SOME TYPE OF MANUFACTURER COMPUTER GLITCH BUT GMC DOESN'T WANT TO OWN UP TO IT. AND I'VE KEPT ALL RECEIPTS ON REPAIRS I'VE COVERED. THESE ISSUES HAVE BEEN ON GOING SINCE THE ESTIMATED DATE ENTERED BELOW.
Incident Mar 4, 2014
Steering, power train, electronic stability control (ESC)Filed Mar 10, 2017
TAKATA RECALL KEY FALLS OUT WHILE I AM DRIVING SPEEDOMETER GAS GAUGE AND COMTROL PANEL NOT WORKING CAR JUMPS IN REVERSE
Incident Mar 2, 2017
Electrical system, vehicle speed controlFiled Feb 28, 2017
THE INSTRUMENT PANEL GAGES WILL NOT FUNCTION, ALL INDICATORS ARE FACING DOWNWARD AND DO NOT MOVE. THIS HAPPENS WHEN MOVING OR STANDING STILL.
Incident Oct 20, 2010
Air bags1 injuredFiled Feb 27, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. AFTER THE DEPLOYMENT, A SAFETY WARNING INDICATOR ILLUMINATED, BUT THE CONTACT WAS UNSURE OF WHICH ONE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND AND SHOULDER, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE POLICE WAS ON THE SCENE, BUT NO REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD SEND AN INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Incident Feb 26, 2017
EngineFiled Feb 25, 2017
THERE IS A RECALL ON THIS CAR. WE BROUGHT IT TO THE DEALER WITH AN APPOINTMENT AND THE DEALER DID NOT PERFORM THE RECALL SERVICE.
Incident Feb 24, 2017
SeatsFireFiled Feb 1, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED AT 35 MPH, THE PASSENGER SIDE SEAT CAUGHT FIRE. THE CONTACT SAW SMOKE COMING FROM THE SEAT AND THEN FLAMES. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE INTO THE OFF POSITION, THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT HEATING ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Incident May 2, 2016
Electrical system, structure, wheelsCrashFiled Jan 15, 2017
ON 01/03/2017, ON A BUSY SNOW PACKED INTERSECTION, WHEN THE LIGHT TURNED GREEN, I WAS PUSHED OFF THE ROAD BY A LARGE PICKUP TRUCK, INTO A CURB, WHICH CURB IS TALLER THAN MY IMPALA'S FRAME TO GROUND CLEARANCE. MY LEFT FRONT TIRE AND RIM WERE RUINED. THE DRIVER OF THE PICKUP CONTINUED NORTH LEAVING THE SCENE OF THE ACCIDENT. PRIOR TO GM'S BANKRUPTCY, MY IMPALA SS, WHICH WAS MADE IN CANADA, IS A RUSTY, POORLY PAINTED, HASTILY THROWN TOGETHER PIECE OF JUNK. IT NEEDS MANY USED PARTS WITH WHICH TO MAKE NEEDED REPAIRS. REASONABLY PRICED, QUALITY USED PARTS ARE IMPOSSIBLE TO LOCATE. *TR
Incident Jan 3, 2017
NHTSA crash ratings
2004 Chevrolet Impala 4-DR w/SAB
- Front, driver
- 5 out of 5 stars
- Front, passenger
- 5 out of 5 stars
- Side, front seat
- 4 out of 5 stars
- Side, rear seat
- 4 out of 5 stars
- Rollover
- 4 out of 5 stars
2004 Chevrolet Impala 4-DR
- Front, driver
- 5 out of 5 stars
- Front, passenger
- 5 out of 5 stars
- Side, front seat
- 4 out of 5 stars
- Side, rear seat
- 4 out of 5 stars
- Rollover
- 4 out of 5 stars
Rated under NHTSA's pre-2011 program, which scored each seat. These stars can't be compared with ratings from 2011 on.
Decode a 2004 Chevrolet Impala VIN
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