2013 Chevrolet Silverado 1500 Hybrid

Rear wheels lock up while driving. This happened several times and to get it to move again I had to unplug battery for 10 mins. This happened while driving at all speeds and it is so unsafe to drive that I do not feel comfortable driving the vehicle for my safety and the safety of others. I had it towed to the dealership, and they said transmission needed to be replaced and it was not under warranty. I called GM and they told me they could not help and to hire an attorney over some class action lawsuit. I just want my truck fixed!

Incident Oct 9, 2024

10s of thousands of these vehicles have the frame rotted thru and crack in the same location. it is unheard of that a frame would rot long before the body panels of the vehicle creating a nationwide road hazard.

Incident Oct 10, 2022

2013 Silverado LT 100k miles can't inspect due to frame rot state doesn't allow frame repairing keeps saying to repair the frame. I'm in a northern state with a failed frame costing. I just purchased this vehicle for 11,500 it's worth 15k until the company's negligence to fix the frame issues. Frame swap is upwards of 10k. If the frames were properly coated they wouldn't rot. Also warranty states if you use aftermarket undercoating the warranty is void. I haul a trailer for a living to have a truck with frame rot is unsafe but I have no options. Gpm needs to starts fixing this I've seen 2018s in the junk yard for this reason

Incident Oct 1, 2024

The frame of this vehicle is unsafely rusted out, this vehicle has low miles and frame should not have rusted out like it has.

Incident Sep 7, 2022

See attached document for complaint.

Incident Aug 23, 2024

Just bought this truck 6 months ago and found out frame is rotted out. After further research it seems this is a very common issue and may be alot of these trucks on the road with people also not knowing this issue. 100% safety issue!

Incident Sep 14, 2024

Main frame rails have rusted completely through on both sides. Inside by fuel tank. Many other GM owners have reported this issue online. Truck only has 136k and will not pass inspection. Known defect for the factory undercoating was dealer fixed three times prior to the 6 year warranty being expired. It was noted and fixed on the date of purchase in 2013.

Incident Sep 2, 2024

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while the vehicle was at the inspection station for a scheduled inspection, the contact was informed that there was corrosion on the sub frame of the vehicle. The contact was informed that the corrosion was behind the fuel tank. The vehicle was taken to an independent mechanic where the vehicle was plated and welded. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Incident Sep 10, 2024

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact became aware of two holes in the frame rail near the fuel tank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,200.

Incident Sep 9, 2024

Rocker arm on left (as you are facing engine from outside vehicle) back rear left is making a cherping noise when engine gets warmed up. Dealership & 2 separate mechanics say the cam shaft and lifters need replaced, or the whole engine should be replaced. Vehicle has 162500 miles on it. Noise started about a week after my last oil change on 6/11/24.

Incident Jun 18, 2024

Due to a failure to properly prepare the frame (GM Service Bulletin 19-NA-255), the frame of my 2013 Chevrolet Silverado has rusted and cracked due to the extensive rusting. I was made aware of this issue by my mechanic while repairing another unrelated issue. Had I not taken my vehicle in for service, I may not have been made aware and the damage could have gotten detrimental to safely operate. My vehicle only has 122,109 miles on it. This rusting jeopardizes the entire structure of my vehicle and all of the components attached to the frame. GM is aware that this is an issue for model years 2011-2024 and has yet to recall the vehicles to remedy the problem.

Incident Aug 22, 2024

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and was shaking abnormally while attempting to downshift. The contact stated that several unknown warning lights were illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

Incident Aug 1, 2024

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the vehicle had failed inspection due to two holes in the frame rail near the fuel tank. The contact was informed that the entire sub frame was rusted and needed to be replaced. The vehicle was taken to the dealer where it diagnosed that the sub frame needed to be replaced. The vehicle was taken to a certified mechanic and the sub frame was replaced. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a TSB with NHTSA ID Number: 10254236 (Structure). The failure mileage was 27,233.

Incident Apr 18, 2024

Frame rusted just about in to !!!!!

Incident Jul 9, 2024

I’m not completely aware of the issue but at about 68,000 miles my GM LC9 engine has started ticking. I know GM has been sued in the past for the failure of LC9 engine and wondered if I need to join the lawsuit or if there will be a recall issued?

Incident Feb 13, 2024

108k miles and complete frame rusted to the point of not being road safe

Incident Aug 24, 2023

On [XXX] pursuant to an appointment, I arrived at Riverside Chevrolet Buick GMC located at 100 Hwy 411 E in Rome Ga 30161 @ [XXX], to have the recalled Takata airbag replaced in our Chevrolet Silverado 1500. At that time, the Dealer failed and refused to replace the defective airbag, without giving a sufficient reason, and I left the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jun 3, 2024

The frame of my 2013 Silverado has rusted through and the car is no longer safe to drive. It has 94K miles and is otherwise in perfect condition. Last year I had the cross members of the frame replaced because they were totally rotted through. My truck was the 24th Chevy that Amherst Welding had repaired that year. I traded my 2000 Silverado in 2013 to buy my current truck, and the frame on the 2000, was totally sound, and had a lot of life left in it at over 1000K. Toyota replaced the Rusting frames on their trucks, and so should Chevy. I could provide photos if necessary ... I saw the rotted frame when the truck was on a lift.

Incident May 31, 2024

An independent service center noted the integrity of my frame is compromised due to severe rust. The rear passenger side area of the frame near the gas tank is falling off and holes can be poked thru it. My safety is put at risk if I were to get in an accident or even minor collision. Potential for parts to abruptly break due to the rust/corrosion. No warning lamps or messages have appeared.

Incident May 21, 2024

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while in the process of trading the vehicle at a Toyota dealer, the dealer inspected the vehicle and informed the contact that the subframe was severely rusted. The Chevrolet dealer was notified of the failure and advised the contact to take the vehicle to the location for inspection. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

Incident May 8, 2024

The frame needs to be fixed because when the truck was built it is something with the metal

Incident May 6, 2024

Truck failed inspection due to cracked frame and excessive rust.

Incident Apr 29, 2024

2013 Chevy Silverado undercoated every year since new..(2 owners)... and the frame is rotted. This is disgusting!!! There is a technical service bulletin for frame rust/ rot but not a full recall. Rotted frames are a SAFETY Concern!!!! You need to make GM fix this problem with a full recall!!!!!!!!!!

Incident Apr 28, 2023

The frame on my truck rusted through. 52519 miles. There is no rust anywhere else on the truck. The frame could break causing an accident. Frame has been inspected by 2 different body shops. My frame has been repaired by a qualified repair shop. Needed to be replaced but was told by GM there are no new frames for this truck. Could not find a good used one either. My rusty frame was discovered by a technician at Discount Tire when having a tire rotation. As of [XXX] I had no idea the frame was rusted through. Found out after my truck was being repaired that there was a bulletin on it. I have also found out there are many GM vehicles with this problem. Bulletin #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jul 19, 2023

The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was not contacted.

Incident Mar 29, 2024

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the engine made an abnormal sound. The air bag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,400.

Incident Mar 21, 2024

I took my 2013 Silverado to my local mechanic for an airconditioning repair. While the mechanic was checking the undercarriage he discovered the frame had cracked due to corrosion on the passenger side just behind the cab. My truck has 144k miles and I am apalled that this has happened so soon. This level of corrosion seems very advanced for a 11 year old truck with below average mileage.

Incident Mar 8, 2024

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated during a State Inspection, the vehicle failed the inspection due to extensive corrosion on the sub frame. The contact was informed that the vehicle would not pass a safety inspection and the contact was denied an inspection sticker. The contact took the vehicle to an independent mechanic and was advised that there was severe corrosion on the front-end sub frame and members and on the rear-end sub frame and members. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.

Incident Feb 1, 2024

In June 2023 I was doing some minor work and inspection on my 2013 Silverado, while under the truck looking for possible issues before taking a trip to Colorado I noticed the frame had a hole in it, after further inspection of the complete frame and undercarriage I found holes all throughout the frame and also cracks in 2 locations. The truck had 85k, the body is solid, and in great condition, kept in a heated garage. In June I went to a Chevrolet dealer to have an air bag recall repair done, at that time the mechanic did a complete inspection of the undercarriage and never mentioned the safety issue with the rusting frame. I decided to go back to the dealer to question a possible frame recall, in my discussion with 3 service writers they assured me there was no recalls or safety bulletins regarding this. Being highly upset about the frame I started looking for possible issues on the frame. I found hundreds of complaints regarding rusting frames and safety incidents, and a service bulletin that came out in 2014 which has been revised to cover up to 2019 Silverados. This bulletin stated the wax protection to prevent the frame from rusting was pealing off and should be repaired, the dealers were cleaning and sealing the rust locations as the bulletin stated. My complaint is, I never received a notice of the bulletin from GM. If I did I could have tried to take precautions to help prevent the rust from spreading. The Chevy dealership said there was never any frame bulletin or recall. Now my truck is not reliable and definitely not safe! The body and mechanical parts are in great shape. It’s unbelievable that a $40,000 vehicle is unsafe to drive, 10 years old, 85k miles and now worth nothing due to the bad frame. Not sure, but if you have read some of these experiences with other owners, I think you would not want any of these on the road. GM should be held accountable for knowing the frames are failing do to a sealer that wouldn’t stay on the frames.

Incident Jun 1, 2023

The frame has completely rotted through and the truck is not driveable as the mechanic has said the frame is likely to crack and that there is severe frame deterioration near the fuel tank putting it at risk of catching fire.

Incident Dec 21, 2023

The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.

Incident Dec 27, 2023

My dashboard is cracking and I am concerned that it may be dangerous during a collision if the the airbag deploys and creates a shrapnel situation.

Incident Dec 23, 2023

Purchased the Silverado 1500 new in 2013 and was going be my last truck before I retired. Had the truck under coated/rust proofed after the purchase and had it touched up yearly. Went to have it touched up again in 2020 and the shop said they would not do it because the frame was rotting from the inside out. They said it was a GM flaw in there rust proofing system for their truck frames. I also talked to Ziebart about this and they said the same thing. Zeibart will not under coat any GM truck from 2006 to 2018 because they have seen too many frames rotting out. I only have 70,000 miles on the truck and this is totally UNACCEPTABLE. From what I have seen on the internet it also includes GM's mid sized trucks, Canyon and Colorado. I have read stories of owners having vehicle cracks rendering the vehicle dangerous. Right now there are alot of unhappy GM truck owners that are looking for a class action suit. When trucks where built right it was the bodies that rusted out and not the frames. Pictures included. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Sep 11, 2020

My 2013 Chevy Silverado's frame is rotten and cracked on both sides to the point where it may be unrepairable. I originally pulled the bed and dropped the fuel tank due to a broken cross member. That is when I found that all three cross members under the bed were completely rotten out and both the main frame rails were cracked. The driver side has a crack over 6 feet long and has began rotting at the crack. The passenger has a crack about 3 foot long. It is clear that the crack on the driver side has been there for years while the dealership continued to inspect the truck. I have driven this truck over 20,000 miles from coast to coast this year and the body is rot free. This broken frame could have caused a catastrophic accident had it let loose on the interstate. I have done my research and found hundreds, possibly thousands of individuals on different forums and other websites that have similar experiences. And in fact was told by a salesperson at the local dealership that they continue to see these same issues in the 2019 and even 2020 models. This is horrible, Chevrolet knows they have a problem and has not taken any recourse to fix the problem. My truck is currently sitting in my driveway with the bed and gas tank removed and the frame is able to be easily inspected.

Incident Nov 1, 2023

The frame on my vehicle is cracked and rotted through. It failed an inspection on 12/01/2023 at Memorial Highway Chevrolet 1 Chevy Dr, Winder,Pa 15963 tel. No. 814-467-2220. The service tech told me the frames on this model traps water. I was referred to another garage for a possible repair. This truck is ten years old with 120k miles on it. It has always been service at a Chevy dealership. I am filing this complaint because GM refuses to do anything about a problem they caused. If this vehicle or others like are involved in collisions this defect can cause serious injury or death. How many vehicles are on the highways operating in this condition? How many are running around in states where they do not conduct safety inspections? Please help!

Incident Dec 1, 2023

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon inspection of the vehicle, he discovered severe corrosion on the suspension. The vehicle was taken to a dealer where pictures were taken of the corrosion and were sent to the manufacturer. The manufacturer informed the contact that the corrosion warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.

Incident Oct 30, 2023

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the rocker arm lifter was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 60,000.

Incident Nov 8, 2023

When driving sometimes, the ABS light is illuminated along with the traction control and Stabilitrak lights. The DIC says Service Traction Control and Stabilitrak. This issue needs to be fixed immediately as this is a safety issue.

Incident Nov 8, 2023

Frame severely rusted through at back of cab by gas tank. Dangerous life threatening if frame would break. On 98,000 miles on vehicle. Was taken to same dealer for all oil changes and repairs and was just told of this issue. Very upset as we have been chev owners for almost 50 years!

Incident Sep 28, 2023

Frame is extremely rusted. Integrity of the frame is compromised making vehicle unsafe to drive. Vehicle is available for inspection. If the frame breaks, I and others involved in the possible resulting crash would be injured and/or killed. The independent service center inspected the frame and confirmed the damage due to the manufacturing defect. The vehicle was inspected by the dealer that sold me the vehicle: Mark Wahlberg Chevrolet, 833-699-0792, 3900 West Broad Street, Columbus, OH 43228, before they sold it to me and they claimed it passed their thorough inspection. I purchased the truck on 6/28/21, 28 months ago, and have driven it 7,044 miles. The truck has been driven 92,971 total miles. The frame should not be rusted to the extent it is now and should not have passed the dealer inspection until it was repaired. The rusted frame IS the warning prior to the failure and the rust first appeared years ago on this truck and on many other Chevrolet and GM trucks. General Motors and Mark Wahlberg Chevrolet likely know about this frame defect and should be made responsible to fix it or refund the $20,000 I paid for the truck or other agreed upon compensation.

Incident Nov 3, 2023