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2026 Chevrolet Silverado 2500 ICE

Recalls, consumer complaints and crash ratings from NHTSA

Recalls2

  • EquipmentOther, owners/service/other manualFeb 26, 2026, Campaign 26V114000

    General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”

    Risk

    Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

    Remedy

    Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

  • EquipmentOther, owners/service/other manualNov 25, 2025, Campaign 25V815000

    General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

    Risk

    Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

    Remedy

    Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.

All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.

Recent complaints10 total

  • Electrical systemFiled Oct 12, 2026

    Intermittent complete loss of all audio output on a 2026 Chevrolet Silverado 2500HD (VIN [XXX], purchased new XXX). When the fault occurs, the vehicle produces no sound of any kind for the entire drive cycle. This includes the audible turn signal confirmation, the seat belt reminder chime, door and key chimes, and the audible alerts for the driver assistance systems (forward collision alert, lane departure, blind spot, park assist). All audible warning capability in the vehicle is lost simultaneously. The failure is intermittent and occurs without warning. It has recurred on multiple dates, most recently XXX during normal highway driving. The dealer performed a global reset per GM's instructions; audio returned, then the fault recurred approximately two weeks later. The reset provides temporary masking, not a repair. This is a known, unresolved GM defect. GM bulletin PIT6406 has covered this condition since XXX replacing two earlier bulletins on the same symptom, and has been revised approximately nine times through XXX. It remains classified as "Preliminary Information" rather than a finalized TSB. GM's own text states engineering is still investigating and instructs that the customer continue driving the vehicle in the interim. The bulletin covers 2022-2026 Silverado and Sierra 1500/2500/3500, Tahoe, Suburban and Yukon. GM has previously treated this same failure mode as a safety defect. NHTSA recall 16V084 and 16V422. Safety consequence: this is a heavy-duty truck used regularly for towing. When the fault is active, the driver receives no audible indication that a turn signal has been left on, no audible collision or lane departure warning, and no seat belt reminder. The vehicle gives the driver no indication the audio system has failed until a warning is needed and does not sound. Operators have no way to know their audible warning systems are inoperative at any given moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Incident Oct 12, 2026

  • Unknown or otherFiled Oct 10, 2026

    This vehicle was delivered new without a printed owners manual. There are multiple open recalls for other 2026 model year Chevrolet Silverados that were also delivered without printed owners manuals, however my VIN was incorrectly omitted from the recall population. I only became aware this week that my vehicle was incorrectly excluded from these campaigns.

    Incident Oct 6, 2026

  • SteeringFiled Sep 29, 2026

    Two steering issues on the same 2026 Silverado 2500 HD LTZ Trail Boss Z71, 6.6L gas, truck has about 11,000 miles as of 09/29/2026. 1. Mechanical clunk heard and felt through the steering wheel over bumps and when the wheel is at full lock. Assist is still present; the wheel does not spin free. This matches wear/lash in the upper intermediate steering shaft (the collapsible shaft between the column and the steering gear), not the tilt mechanism. Fluid is not low and there is no visible leak. 2. Separate hissing / hydraulic-flow noise heard inside the cab from the column area when tension is applied to the wheel. There is no hydraulic fluid in the column; the noise is conducted up the shaft from the hydraulic steering gear / Digital Variable Assist (NV8) system. I am reporting both so they stay on one VIN record. 3. Both symptoms were present when I purchased the truck new on 11/25/2025 and Chevrolet dealer checked it before delivery, they said it was normal. On my first service, the truck was taken to a GMC dealer where they also stated this was normal. Now both symptoms have gotten worse and the hiss has gotten louder.

    Incident Nov 25, 2025

  • Fuel system, diesel, engineFiled Sep 29, 2026

    The contact owns a 2026 Chevrolet Silverado 2500. While driving 65 MPH, the vehicle lost motive power and the steering wheel seized, and the brakes failed to stop the vehicle. White smoke with a burning odor was coming from the engine compartment. The vehicle was on an incline, which helped the vehicle to decelerate. The contact pulled off the road and came to a stop with smoke billowing under the hood. A Sheriff driving by called the fire department. The fire fighters arrived and determined that the smoke had become extinguished. The vehicle was towed to the dealer, who determined that the fuel line had ruptured and there was diesel fuel collecting inside the engine compartment. The contact was informed that the fuel system had a catastrophic failure and the engine needed to be disassembled for further diagnostic tests. The manufacturer was notified of the failure by phone and a case was filed. The failure mileage was approximately 9,100.

    Incident Sep 26, 2026

  • Service brakes, hydraulicFiled Sep 16, 2026

    The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while operating the vehicle and depressing the brake pedal, there was a grinding sound coming from the front passenger's side wheel. Later, while driving slowly toward a stop sign, the brake pedal was depressed; however, the vehicle failed to respond and traveled through a four-lane intersection. The vehicle was driven to a local service center where the failure recurred while reversing into a parking space, and the vehicle struck a curb. Upon removing the front passenger's side wheel, an independent mechanic discovered that the inner brake pad was missing and the brake caliper was lodged against the brake rotor. The vehicle was towed to a local dealer, where it was diagnosed that the front brake pads and calipers had failed and needed to be replaced. The cause of the failure was not determined. The failure mileage was 24,052.

    Incident Sep 10, 2026

  • Steering, service brakes, forward collision avoidanceCrash1 injuredFiled Sep 8, 2026

    I am reporting a serious and extremely concerning brake failure involving my 2026 Chevrolet Silverado 2500 Diesel. Traffic ahead of me began to slow down. I saw the traffic slowing and immediately began applying the brakes to slow my vehicle. Although I was pressing the brake pedal, the truck was not slowing or stopping as it should have. When I realized the vehicle was not going to stop, I pressed the brake pedal as hard as I possibly could. The brake pedal went completely down to the floor, yet the vehicle still failed to stop, resulting in a collision. I want to be very clear: I saw traffic slowing, I applied the brakes, and when the truck failed to respond properly, I applied maximum pressure to the brake pedal. Despite this, the brake pedal traveled all the way to the floor and the vehicle did not stop. Because of the seriousness of the incident and our concern regarding the braking system, we had the vehicle towed from the scene rather than driving it. This was an extremely dangerous incident involving a 2026 vehicle. A braking system that fails to respond when the driver is actively attempting to stop presents a serious safety concern and could result in severe injury or death. I am requesting that this incident be formally documented and thoroughly investigated as a potential vehicle safety defect. I also request that all relevant vehicle data, diagnostic information, braking-system data, and electronic crash data related to this incident be preserved and reviewed.

    Incident Sep 2, 2026

  • Exterior lightingFiled Apr 10, 2026

    The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while driving at various speeds at night, the low beam and high beam headlights were extremely dim, reducing the roadway visibility while driving during the rain. The vehicle was taken to a local dealer, but the vehicle was not diagnosed. The contact was informed that the headlights were functional. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 700.

    Incident Mar 15, 2026

  • Unknown or otherFiled Mar 30, 2026

    There is an incredible reliance on navigation and communication while driving. This and many other vehicles have intermittent disconnects to CarPlay This causes inattentive decisions while attempting to reconnect. I have personally had two trips to dealership with no resolution numerous photos showing loss of communication with vehicles main information center.

    Incident Mar 3, 2026

  • Power trainFiled Mar 19, 2026

    The transmission malfunctioned 4 times in the first 3 weeks of ownership. Once on the way home from the dealer, but I could not return as they were closing when I picked up my new 2026 Silverado 2500HD pick up. It has 2 issues so far since that ride home, 2 times, on separate occasions, I was approaching a red light and slowing down when the light changed while I was in a slow speed, so I accelerated to get to the speed limit, while doing so, the truck hesitated for a couple of seconds then banged into gear. The second time for that same scenario was several days after resulting in the same hesitation and then bang into gear. No warning lights were reveled. I called the local Chevy dealership, as instructed by the dealership I purchased it from was 107 miles away, they gave me an appointment to investigate the problem. Upon arriving, I needed to back up to align my vehicle with the entrance to the service area and my truck would not go into reverse. I tried 2 times shifting from park to reverse and nothing, I put it back into park while still running and went into the service area explaining my new issue, the service writer got a mechanic and he tried shifting into park with no luck. He then shut off the engine, waited about 30 seconds, restarted the engine and shifted into reverse and it worked. They checked for codes and none were present, so they test drove it for about 20 minutes, did not experience either symptom and email GM service assistance and were told to have me come back and they would check the parameters and make sure the software was updated as well as the transmission fluid level and condition. I returned for them to accomplish those tasks and drove home, 2 miles, and had no issues till the trip I was going on today, I warmed up the vehicle as it was only 37 degrees today and when I put it in reverse, it did not engage, so I shifted into drive, it engaged then I put it in reverse and it did finally engage. Now I'm going to renotify the dealership

    Incident Feb 28, 2026

  • Power trainFiled Mar 13, 2026

    The contact owns a 2026 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, there was a rumbling sound coming from the vehicle. There were no warning lights illuminated. The contact associated the issue with Technical Service Bulletin: 20-NA-142. The vehicle was taken to a local dealer and test-driven, and the technician was able to experience the rumbling sound coming from the vehicle. However, the vehicle was not diagnosed because the dealer was unable to duplicate the failure while performing an additional test drive. The vehicle was not repaired. The manufacturer was contacted provided no assistance. The failure mileage was approximately 1,100.

    Incident Feb 15, 2026

NHTSA crash ratings

2026 Chevrolet Silverado 2500 Pu/cc N/a 4WD

Overall
Not Rated
Front crash
5 out of 5 stars
Side crash
Not Rated
Rollover
Not Rated

2026 Chevrolet Silverado 2500 Pu/cc N/a RWD

Overall
Not Rated
Front crash
5 out of 5 stars
Side crash
Not Rated
Rollover
Not Rated

2026 Chevrolet Silverado 2500 Pu/ec N/a 4WD

Overall
Not Rated
Front crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated

2026 Chevrolet Silverado 2500 Pu/ec N/a RWD

Overall
Not Rated
Front crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated

2026 Chevrolet Silverado 2500 Pu/rc N/a 4WD

Overall
Not Rated
Front crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated

2026 Chevrolet Silverado 2500 Pu/rc N/a RWD

Overall
Not Rated
Front crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated

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