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2014 Chevrolet Silverado 2500

Recalls, consumer complaints and crash ratings from NHTSA

Recalls2

  • Air bagsFrontal, passenger side, inflator moduleFeb 5, 2021, Campaign 21V054000

    General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Remedy

    GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

  • EquipmentApr 26, 2018, Campaign 18V267000

    General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Risk

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Remedy

    GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.

Recent complaints164 total

Most reported, across all 164 complaints

  • Power train26%
  • Electrical system16%
  • Engine14%
  • Air bagsFiled Nov 21, 2025

    The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    Incident Nov 21, 2025

  • StructureFiled Jun 24, 2024

    The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

    Incident Jan 1, 2024

  • TiresFiled Mar 26, 2024

    LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.

    Incident Mar 22, 2024

  • Fuel/propulsion systemFiled Oct 1, 2023

    Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.

    Incident Aug 1, 2023

  • Power trainFiled Sep 19, 2023

    When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. Glad we were not pulling out onto a highway with high speed traffic.

    Incident Apr 14, 2023

  • Electrical systemFiled Sep 18, 2023

    TCM failed. Vehicle is at the dealership awaiting new part for over three months now. Continue to get extended ETA on the part, latest communication was maybe November before it ships. Last vehicle dealership had took a year for the replacement TCM Vehicle immediately went into ‘limp mode’ on highway, was very unsafe because could only go 20-25mph. Confirmed by dealer upon them working on pickup it was the TCM. They, as well as we researched, and found stated that this is widespread problem in 2011-2016 year Duramaxes. We were left vehicleless. We tow trailers for our business and fifth wheel camper for personal use. Very detrimental to our livelihood.

    Incident Jun 23, 2023

  • Engine, fuel/propulsion systemFiled Aug 25, 2023

    The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.

    Incident Aug 15, 2023

  • Electrical systemFiled Aug 23, 2023

    Transmission Control Module Failed on the highway while towing and left me and family in a dangerous situation.

    Incident Apr 15, 2023

  • Fuel/propulsion systemFiled Jul 20, 2023

    The system that failed was the CP4.2. The Cp4 is a defect that has failed; in the failure it has been ground down and it pushed metal shavings through the fuel system and it has also clogged the injectors. The failure of this system left me in a hazardous position in the middle of the highway. I could not turn or break because there was no power to my vehicle because it was not getting any fuel.

    Incident Jul 14, 2023

  • Seat beltsFiled Jul 19, 2023

    Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!

    Incident Jul 11, 2023

  • Show the 50 most recent
    • Power trainFiled May 17, 2023

      The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while her husband was driving 45 MPH, several unknown warning lights illuminated, and the contact lost control of the vehicle. The driver was unable to shift gear. The driver stated that the vehicle hesitated and failed to accelerate over 20 MPH. The driver was able to continue driving to the residence. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where the vehicle was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired due to the parts not being available. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that parts were not available. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.

      Incident Nov 15, 2022

    • Unknown or otherFiled Feb 22, 2023

      Frame has failed from rust.

      Incident Feb 22, 2023

    • Traction control systemFiled Jan 10, 2023

      The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the Service Stabili-trak message was displayed on the instrument panel. The contact diagnosed the vehicle and determined that the traction control module was defective. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.

      Incident Sep 1, 2022

    • Air bagsFiled Oct 31, 2022

      I was driving on an unpaved maintained road at night and heard a loud bang and bright flash came to a stop and realized I couldn't see out of the door windows. The side curtain bags deployed. I took it into rich ford no damage was found to any sensors or to the truck. Noone wants to replace the bags or damaged interior and insurance won't file a claim due to no damage to truck.

      Incident Sep 22, 2022

    • Air bags, seat beltsCrash1 injuredFiled Mar 24, 2022

      The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.

      Incident Feb 15, 2022

    • Engine, fuel/propulsion systemFiled Mar 22, 2022

      While I was pulling my trailer up a grade on my 2014 Chevy Silverado 2500HD diesel truck, the fuel pump had catastrophic failure resulting in total loss of power. I had to unsafely maneuver to the shoulder of the 10 freeway west near Cabazon, CA and exit the truck near high speed traffic. I was lucky to make it to the shoulder without getting run over by the trucks in the slow lane. Had to wait hours for a tow and now have a roughly $10k repair bill. This is a known issue with the Bosch CP4 fuel pumps that Ford and GM refuse to address. Ram/Stellantis recalled their diesel trucks for 2019 and 2020 using this fuel pump. Dealer has confirmed total failure of the Bosch CP4 high pressure fuel pump as the reason for total loss of power. No warning signs whatsoever, just immediate loss of power while traveling 55 mph.

      Incident Mar 20, 2022

    • Steering, suspensionFiled Dec 17, 2021

      the Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.

      Incident Dec 11, 2021

    • Air bagsFiled Dec 15, 2021

      Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not notified of the issue. The manufacturer was notified of the issue and informed the contact that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

      Incident Dec 15, 2021

    • SteeringFiled Oct 12, 2021

      The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.

      Incident Oct 5, 2021

    • Air bagsFiled Jul 21, 2021

      Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

      Incident Jul 21, 2021

    • Interior lighting, structureFiled Jun 17, 2021

      The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.

      Incident Jun 17, 2021

    • Air bagsFiled Apr 8, 2021

      TL* TAKATA RECALL. THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

      Incident Apr 8, 2021

    • Fuel/propulsion systemFiled Oct 8, 2020

      WHILE DRIVING FROM MICHIGAN INTO NEW YORK TO DELIVER AN RV TO A DEALERSHIP MY TRUCK EXPERIENCED A FUEL DEFICIENCY AND STALLED WHILE TRAVELING ON A HIGHWAY. I FIRST THOUGHT IT WAS THE FUEL FILTER BUT THAT DID NOT RESOLVE THE ISSUE AND IN TOWING IT INTO A SERVICE SHOP THEY DETERMINED THE BOSCH CP4 FUEL PUMP HAD QUIT DUE TO METAL SHAVINGS WHICH RESULTED IN THE ENTIRE FUEL SYSTEM NEEDING TO BE REPLACED. THIS COST ME OVER $15,000. IT'S MY UNDERSTANDING THAT THIS PUMP IS NOT COMPATIBLE WITH THE FUEL IN THE UNITED STATES AND THERE HAS BEEN A CLASS ACTION SUIT FILED IN TEXAS. IT IS ALSO MY UNDERSTANDING THAT GM TRIED TO HAVE THE CASE DISMISSED BUT THE TEXAS JUDGE DID NOT ALLOW FOR A DISMISSAL. I HAVE SEVERAL COPIES OF REPAIR AND TRAVEL EXPENSES RELATED TO THIS ISSUE AS WELL AS LOST INCOME AS I USE MY TRUCK FOR DELIVERIES. I WILL PROVIDE COPIES OF THESE WHEN NECESSARY AS MY SCANNER IS NOT CURRENTLY WORKING. THIS ISSUE SHOULD DEFINITELY BE CONSIDERED AS A RECALL ISSUE AS THIS IS A VERY EXPENSIVE REPAIR NOT TO MENTION THE DANGER OF THE FUEL SYSTEM QUITTING UNEXPECTEDLY.

      Incident Jul 29, 2020

    • Service brakesFiled Jul 7, 2020

      WHILE TRANSPORTING MY 27FT CAMPER TO CAMPGROUND, MULTIPLE TIME DURING TRANSPORTATION THE BREAKS HAD TO BE PUSHED CLEAR TO THE FLOOR AND WERE NOT ACTIVATING BREAK SYSTEM! VERY SCARY!! ALSO HAPPENED AGAIN AFTER RETURNING HOME AND NO CAMPER ATTACHED WHILE ON VERY WINDING AND STEEP ROUTE!!

      Incident Jun 19, 2020

    • Exterior lightingFiled Feb 12, 2020

      SINCE OWNING THIS TRUCK BRAND NEW IN 2014 I HAVE REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE FRONT HEAD LAMPS A MULTITUDE OF TIMES. TOO MANY TO COUNT. SOMETIMES THEY LAST A COUPLE MONTHS, SOMETIMES LONGER. THIS IS ABSURD.

      Incident Feb 12, 2020

    • Electrical system, engineFiled Nov 27, 2019

      I HAVE SEVERAL DTC CODES U029D U029E P0420 P220B ON THREE OCCASIONS. THESE CODE ARE TRIGGERING A LIMITED SPEED AND POSSIBLE POWER REDUCTION. THE DEALER SHIP STATES THAT GMC PROTOCOL IS TO REPLACE ONE SENSOR AT A TIME AND LET THE CUSTOMER GO SO THEY CAN BREAKDOWN AGAIN. THE PART THAT IS FAILING I AM TOLD IS THE DIESEL PARTICULATE FILTER, BUT GMC CAN NOT SUPPLY THE DEALERSHIPS WITH THE HIGH DEMAND. THIS SEEMS LIKE A FAULTY DESIGN THAT MAY WORK DURING THE WARRANTY PERIOD, BUT SHORTY FAILS AFTER. I DID REPORT EXHAUST SMELL IN THE TRUCK WHILE DRIVING . I WAS GIVEN A REPORT AND A LARGE REPAIR BILL ONLY TO BREAKDOWN IN 126 MILES.

      Incident Nov 25, 2019

    • Unknown or otherFiled Feb 20, 2019

      AIR COMPRESSOR MALFUNCTION. DRIVING IN A PARKING LOT AT AROUND FIVE MILES AN HOUR AND HEARD A STRANGE SOUND COMING FROM THE ENGINE. BROUGHT THE TRUCK TO A COMPLETE STOP AND SOUND STOPPED (LIKE A POP). DROVE ABOUT 200 FEET AND THE CABIN BEGAN TO FILL WITH SMOKE. DROVE THE CAR TO A PARKING LOT. ALL THE GAUGES WHERE NORMAL. TOOK TO A MECHANIC AND HE REPLACED THE BAND BUT SAID THAT IT WAS THE AIR COMPRESSOR (MOTOR). HE SAID THIS SHOULDN'T HAPPEN IN A TRUCK THIS NEW. HE RECOMMENDED CHECKING FOR ANY RECALLS. PRIOR TO THIS THERE WHERE NO ISSUES.

      Incident Feb 15, 2019

    • SteeringFiled Feb 15, 2019

      AT SLOW SPEEDS WHEN BACKING UP THE STEERING WHEEL GET HARD AND THEN LOOSEND UP. MOVING FORWARD AND MAKING A TURN THE STEERING WHEEL GET HARD AGAIN AND THEN LOOSENDS UP. IT BECOMES A STRUGGLE TO TURN GET HARD AND THEN LOOSENDS UP. THIS STARTED HAPPENING AT 30000 MILES AND CONTINUES. THIS PROBLEM IS VERY UNSAFE IF THAT STEERING DOES NOT LOOSEN UP AT HIGHER SPEEDS IT COULD MEAN DEATH AND INJURIES TO OTHER PARTIES. THIS PROBLEM HAS CONTINUED TO HAPPEN TO US OVER 15 TIMES. I BOUGHT THIS VEHICLE BRAND NEW OF THE LOT, IM THE ONLY OWNER.

      Incident Feb 1, 2019

    • Engine, fuel/propulsion systemFiled Feb 5, 2019

      I BOUGHT MY 2014 CHEVY K2500 DURMAX DIESEL 4X4 I BOUGHT IT UNDER THE IMPRESSION I WAS TOLD IT WOULD GET REALLY GOOD GAS MILEAGE AND ITS HORRIBLE THE SALESMAN SAID THE NEW REQUIREMENTS THAT GM DONE TO THE EXHAUST AND FUEL THE GOV. REQUIRED WAS TO HELP ON POLLUTION AND FUEL MILEAGE. THIS SHOULD BE LOOKED INTO THE FUEL ECONOMY IS HORRIBLE.

      Incident Mar 1, 2014

    • Unknown or otherFiled Jan 7, 2019

      THE DASHBOARD HAS BEGUN TO CRACK. THIS CRACK IS NOT THE RESULT OF AN ACCIDENT.

      Incident Jan 5, 2019

    • Fuel/propulsion systemFiled Oct 1, 2018

      FUEL INJECTION PUMP NAME APART INTERNALLY CRACKING CASE SPRAYING FUEL ON HOT ENGINE WHILE DRIVING DOWN ROAD, ALSO SENDING METAL PIECES THROUGH FUEL SYSTEM TO INJECTORS MAKING THEM USELESS AND NEEDING REPLACED. THE FUEL INJECTION PUMP IS LOCATED ON TOP OF BLOCK IN FRONT OF TURBO WHICH GETS EXTREMELY HOT, LUCKILY DIDN'T CATCH FIRE

      Incident Sep 16, 2018

    • Power train, electrical systemFiled Aug 3, 2018

      THE TCM MALFUNCTIONED. AFTER BEING REPLACED THE VEHICLE STILL DIDN'T PERFORM AS IT DID BEFORE THE REPAIR. I HAVE RESEARCHED THIS ISSUE WITH ALL CHEVROLET TRUCKS FROM VARIOUS YEARS. THERE ARE MULTIPLE BLOGS FROM OWNERS OF THESE TRUCKS THAT SHOW THE EXTENT OF THE ISSUE. I CANNOT AFFORD TO PAY $ 1000.00 TO FIX A PROBLEM THAT GM KNOWS THAT HAS EXISTED FOR YEARS. THIS IS A SERIOUS PROBLEM IF YOU ARE DRIVING AND THE TRUCK LOOSES POWER; ESPECIALLY WHEN YOU'RE GOING DOWN HILL TRAVELING AT A HIGH RATE OF SPEED AND YOUR TRANSMISSION DOESN'T FUNCTION PROPERLY. I HAVE HAD THE TRANSMISSION REPAIRED AND THE ISSUE PERSISTS; IT SEEMS AS THOUGH GM WANTS OWNERS TO PAY OUT OF POCKET. SOME MAY NOT AND THIS COULD LEAD TO UNSAFE TRUCKS BEING ON THE ROAD. THANK YOU.

      Incident Jul 31, 2018

    • SteeringFiled Aug 22, 2017

      WHILE TURNING LOW SPEED(USUALLY LEFT) POWER STEERING WOULD STOP WORKING. THIS HAS HAPPENED ABOUT A DOZEN TIMES SINCE I PURCHASED THE VEHICLE IN 2015. I HAVE TAKEN TO THE CHEVROLET DEALER ON (3) OCCASIONS(SUBURBAN AUTO GROUP IN SANDY OREGON. TAG NUMBER ON FIRST VISIT IS #2288, 2ND VISIT #3639, 3RD VISIT #4698. THEY HAVE RECALLED 2014 CHEVY SILVERADO 1500 FOR THE EXACT SAME PROBLEM AS I AM EXPERIENCING. I WOULD HOPE THAT YOU LOOK AT THE SILVERADO 2500 WITH THE SAME SCRUTINY. THE DEALER WANTS ME TO START REPLACING PARTS AT MY COST TO REPAIR A VEHICLE I BELIEVE TO BE DEFECTIVE.

      Incident Dec 17, 2015

    • SteeringFiled Aug 13, 2017

      TEMPORARY LOSS OF POWER STEERING WHEN ATTEMPTING TO TURN THE STEERING WHEEL AT A LOW SPEED (I.E. BACKING INTO A PARKING SPACE, MAKING A LOW SPEED TURN INTO A GARAGE).

      Incident Sep 13, 2016

    • Electrical system, vehicle speed control, engineFiled May 7, 2017

      WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT COMES ON, THE STABILITRAK LIGHT COMES ON AND THE VEHICLE SHUTS OFF. WITHIN SECONDS THE ENGINE RESTARTS. THE MOST COMMON OCCURRENCE IS WHEN TRAVELING ON BUMPY ROADS. WHEN THIS HAPPENS AT FREEWAY SPEEDS, THE SAME WILL HAPPEN, AND THE CRUISE CONTROL WILL DISCONNECT, AND CANNOT BE RESET UNTIL AROUND 30 MINUTES. AGAIN, THE ENGINE WILL DIE AND IMMEDIATELY RESTART. THIS IS HAPPENING MUCH MORE FREQUENTLY LATELY. THE VEHICLE HAS APPROXIMATELY 95,000 MILES ON THE ODOMETER.

      Incident May 7, 2017

    • Traction control system, engineFiled Dec 23, 2016

      TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE ENGINE STARTED RATTLING, AND THE ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,210.

      Incident Dec 17, 2016

    • Unknown or otherFiled Sep 7, 2016

      NOTHING HAPPENED TO MY VEHICLE. I WANT TO REPORT THE ACTIONS OF A TRUCKER WHILE ON A TRIP TO NY TO VISIT RELATIVES. WE WERE DRIVING ON 95N IN THE PASSING LANE. A TRACTOR/TRAILER CAME ROLLING UPON US, BLOWING THE HORN FOR US TO GET IN THE SLOW LANE. WE MOVED TO THE SLOW LANE, THE TRUCK PASSED, GIVING MY HUSBAND THE FINGER AS HE DROVE BY, THEN ATTEMPTED TO RUN US OFF THE ROAD. HE SWERVED HIS VEHICLE TOWARDS OURS, CAUSING US TO SWERVE TO THE RIGHT. THERE WAS NO DAMAGE TO OUR VEHICLE, BUT THIS INDIVIDUAL WAS DRIVING EXTREMELY RECKLESS AND ATTEMPTING TO RUN US OFF THE ROAD IS COMPLETELY UNACCEPTABLE. THE VEHICLE WAS A PETERBILT, PENNSYLVANIA LICENSE TAG # PT821A1. THE NAME ON THE SIDE OF THE TRUCK WAS "LEE'S EXCAVATING" AND THERE WAS A REBEL FLAG COVERING THE ENTIRE FRONT OF THE TRUCK.

      Incident Jul 1, 2016

    • Fuel/propulsion systemFireFiled Aug 2, 2016

      TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. WHILE DRIVING 30 MPH, A BURNING ODOR EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE GRAVEL GUARD AROUND THE FUEL TANK WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE BY POURING WATER ON THE FLAMES. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,030.

      Incident Jul 27, 2016

    • StructureFiled Apr 21, 2016

      LARGE AMOUNT OF RUST AND CORROSION ON FRAME. ONLY 9000 MILES.

      Incident Apr 20, 2016

    • Unknown or otherFiled Apr 17, 2016

      PAINT / WAX BY FACTORY HAS TOTALLY PEALED OFF FRAME OF THE TRUCK. RUST EVERYWHERE 38000 MILES.

      Incident Apr 16, 2016

    • Electronic stability control (ESC)Filed Apr 8, 2016

      WAS DRIVING TO PHYSICAL THERAPY. PULLED UP TO A STOP LIGHT AND "STABILITRACK FAILURE" POPED UP. WAS PULLING INTO THE DOCTORS OFFICE NOT 8 MIN L8R CAME UP AGAIN BUT THIS TIME STEERING WHEEL LOCKED UP THEN UN LOCKED THEN LOCKED UP MULTIPLE TIMES WHILE I WAS TRYING TO PULL INTO A PARKING SPACE. THANKFULLY I WAS GOING AT AN EXTREMELY LOW SPEED AND I COULD CONTROL THE VEHICLE BETWEEN IT LOCKING AND UNLOCKING. WHEN I LEFT THE DOCTORS OFFICE I NOTICED MY SETTINGS RESET. EX DASHBOARD DISPLAY SHOWED THE RADIO STATION INSTEAD OF THE FUEL ECONOMY. I SIMPLY CHANGED IT AND NOTICED THE COMPUTER ERASED MY PREVIOUS FUEL ECONOMY. I'M ASSUMING THEIRS SOME MALFUNCTION BETWEEN THE COMPUTER AND THESE SYSTEMS. AND FROM THE LOOKS OF IT MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS ISSUE. NOW MY CHECK ENGINE LIGHT IS ON AND I'LL BE TAKING THIS BACK TO THE DEALER AND IT WILL BE FIXED AND NEVER HAPPEN AGAIN OR I WON'T PURCHASE ANOTHER GM VEHICLE.

      Incident Apr 8, 2016

    • SuspensionFiled Apr 8, 2016

      TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A KNOWN ISSUE WITHOUT A REMEDY. THE VIBRATION BECAME WORSE, CAUSING MOTION SICKNESS FOR THE DRIVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND THAT THE REMEDY WAS NOT WORKED OUT YET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 3,000. UPDATED 06/17/16*LJ *TR

      Incident Feb 1, 2015

    • Power trainFiled Apr 6, 2016

      HERE'S MY STORY FOR THOSE THAT WILL LISTEN. I PURCHASED THE VEHICLE BRAND NEW AND A FEW DAYS LATER I MENTIONED TO THE SALESMAN THAT IT DROVE UNUSUAL AND HE REPLIED THAT IT COULD BE FROM SITTING ON THE LOT...SO I WAITED FOR THE FIRST SCHEDULED MAINTENANCE AND LET THEM KNOW THAT THERE WAS SOMETHING NOT RIGHT WITH THE SHIFTING OF THE VEHICLE. I NOTED THAT IT WAS LOUD CLUNKING AT DOWNSHIFT FROM 3RD TO 2ND GEAR AND ALSO A CLUNK SHIFT WHEN THE VEHICLE APPROACHES A COMPLETE STOP. THE DOWNSHIFT IS SO HARD THAT IT IS FELT IN THE BRAKE PEDAL. THIS IS THE PART TO ME THAT RAISES THE SAFETY CONCERN. THE RESPONSE WAS THAT THEY CHECKED IT AND THAT EVERYTHING WAS NORMAL. I WAS INFORMED THAT IT SHOULD GET SMOOTHER AS IT BREAK IN. THEY WENT ON TO SAY IF I BRING THE VEHICLE IN FOR THE SAME ISSUE AND NOTHING IS FOUND THAT I WOULD HAVE TO PAY A DIAGNOSTIC FEE. SO NOW AT APPROX. 20,000 MILES AND I CONTACTED GENERAL MOTORS. THEY AGREED FOR MORE DIAGNOSTIC AND NOW THERE IS A TECHNICAL SERVICE BULLETIN THAT STATES THAT IT IS A NORMAL CHARACTERISTIC OF THE VEHICLE. NOW THE VEHICLE HAS FEELS LIKE IT GOT WORSE AND DRIVES TERRIBLE AND UNSAFE. MEANWHILE THERE ARE COMPLAINTS ABOUT THIS SAME PROBLEM ON THE INTERNET AND NOBODY HAS DONE ANYTHING ABOUT IT. IT'S FUNNY THAT 2016 SILVERADO IS THE SAME TRUCK BUT WITHOUT THE PROBLEM. GM NEEDS TO MAKE GOOD ON THEIR PRODUCTIONS MISTAKE AND SUPPORT THERE PRODUCT. SILVERADO DRIVERS EXPERIENCING THE SAME CONDITION SHOULD COMPLAIN TO MAKE MANUFACTURERS RESPONSIBLE. PLEASE INVESTIGATE!!!!!!!!!!!!

      Incident Mar 21, 2016

    • EngineFiled Mar 26, 2016

      TRUCK GOT HOT AND ENGINE POWER REDUCTION LIGHT CAME ON ALSO CHECK ENGINE LIGHT. MESSAGE RESET WHEN TURNED OFF AND RESTARTED BUT CHECK ENGINE LIGHT STILL ON AND TRUCK RUNS HOT. POWER REDUCTION WAS WHILE I WAS ON HIGHWAY AND TRUCK WOULD NOT GO ABOVE 1000 RPM

      Incident Mar 25, 2016

    • Electrical system, exterior lighting, electronic stability control (ESC)Filed Mar 20, 2016

      WHY CAN,T THE DEALERSHIP FIND THE PROMBLE

      Incident Mar 7, 2016

    • Power trainFiled Mar 19, 2016

      TRANSMISSION CLUNKS ON DOWNSHIFT(SEEMS LIKE 3RD TO 2ND SHIFT) LOUD ENOUGH THAT PEOPLE THINK I RAN OVER OR HIT SOMETHING. DEALER SAYS ITS NORMAL AND THEY ALL DO IT!

      Incident Aug 1, 2014

    • Power train, electrical system, engineFiled Feb 26, 2016

      TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

      Incident Jan 7, 2016

    • Power trainFiled Feb 10, 2016

      5/15 RADIO DISPLAY LOST POWER, RECURRED AT LEAST 3 OCCASIONS; 9/15 TRAILERING IN "TOW MODE" ON INTERSTATE AT 58 MPH WHEN VEHICLE SLOWED DOWN AND RPMS INCREASED WHEN STEPPING ON ACCELERATOR; HAD TO PULL OVER ONTO INTERSTATE SHOULDER AND STOP. VEHICLE BEGAN SHIFTING NORMALLY AGAIN- DEALER STATED THAT THEY UPDATED TRANSMISSION SHIFT POINTS AND TCM. 10/15 HARSH SHIFTING AND CLUNKING FROM RIGHT REAR WHEN TURNING RIGHT. 1/16 HARSH SHIFTING AND CLUNKING FROM RIGHT REAR WHEN TURNING - DEALER REPLACED "U JOINT" AND "ADJUSTED COMPUTER SHIFT POINTS. VEHICLE STILL HAS HARSH SHIFT AND CLUNK IN RIGHT REAR WHICH OCCURS DAILY.

      Incident Sep 21, 2015

    • Unknown or otherFiled Feb 5, 2016

      VEHICLE HVAC PRESSURIZES CAB CAUSING HEADACHES AND EAR PAIN.

      Incident Feb 1, 2016

    • WheelsFiled Jan 28, 2016

      VIBRATION AT HWY SPEEDS, TIRES REBALANCED ROTATED AND BALANCED AT THREE DIFFERENT PLACES INCLUDING DEALER TWICE. ALL PLACES SAY TIRES R BAD BUT WILL NOT HELP IN REPLACING THEM UNLESS I BUY OTHER TIRES. THEY ONLY HAVE 15,000 MILES ON THEM. I FEEL GOODYEAR SHOULD REPLACE THESE TIRES.

      Incident Sep 15, 2014

NHTSA crash ratings

2014 Chevrolet Silverado 2500 PU/RC 4WD

Overall
2 out of 5 stars
Front crash
2 out of 5 stars
Side crash
2 out of 5 stars
Rollover
4 out of 5 stars

2014 Chevrolet Silverado 2500 PU/RC RWD

Overall
2 out of 5 stars
Front crash
2 out of 5 stars
Side crash
2 out of 5 stars
Rollover
3 out of 5 stars

2014 Chevrolet Silverado 2500 PU/CC W/SAB RWD

Overall
4 out of 5 stars
Front crash
3 out of 5 stars
Side crash
5 out of 5 stars
Rollover
3 out of 5 stars

2014 Chevrolet Silverado 2500 PU/CC W/SAB 4WD

Overall
4 out of 5 stars
Front crash
3 out of 5 stars
Side crash
5 out of 5 stars
Rollover
4 out of 5 stars

2014 Chevrolet Silverado 2500 PU/CC W/O SAB RWD

Overall
3 out of 5 stars
Front crash
3 out of 5 stars
Side crash
4 out of 5 stars
Rollover
3 out of 5 stars

2014 Chevrolet Silverado 2500 PU/CC W/O SAB 4WD

Overall
3 out of 5 stars
Front crash
3 out of 5 stars
Side crash
4 out of 5 stars
Rollover
4 out of 5 stars

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