2019 Chevrolet Silverado 2500

All or most of the 2019 Chevrolet Silverado 2500 and 3500 models are having the same exact issue, the coolant hoses that cools transmission oil are exposed metal to metal rubbing against each others, and over time from driving normally will eventually cause transmission oil leaks in different areas of the hose element, GM technicians acknowledge it a faulty design from the manufacturer , so GM adapted a customer loyalty program but only to deny a fix or repair at there own expense. This is definitely should fall under a manufacturer recall.

Incident Apr 15, 2025

Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.

Incident Apr 14, 2025

I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.

Incident Mar 22, 2025

The Def system and turbo system. It will not let me tow nothing. And has started limited my speed to 65mph and says in 55 miles it will restrict to 55mph. I need my truck for work.

Incident Feb 3, 2025

Every time the truck is started it will give a dash screen warning of "Low Coolant Level" even though the reservoir is completely full. It has been doing it for years now. The warning can simply be dismissed, but I worry that if it actually ever is low, I will never know until it's too late because myself and everyone affected is going to simply dismiss the warning as it is a daily occurrence. That is to say if the sensor works properly at all. I have researched it online on several Chevy owners websites and it is a very common problem that appears to be from a faulty sensor that is built into the plastic AF reservoir. Many have stated they have reported it to dealerships, but to no avail.

Incident Mar 8, 2024

"N192265660 - Customer Satisfaction Program Rear Window Defroster Thermal Events - US Only" Rear Window shattered after having the symptoms described in Customer Satisfaction Program N192265660. Rear defroster would smoke/smell hot when activated. The symptoms were brought to the attention of the Dealership prior to window breaking, but nothing was done due to the VIN not being part of the listing. Now I have no rear window and parts are on backorder with no ETA. Not to mention this will be out of pocket costs that could have been prevented. This Glass shattered all over my [XXX] old daughter. This has also been known to cause fires according to the bulletin. This should be a recall. If it already is a recall my VIN is certainly affected by this problem but is not listed. My VIN should be listed along with several others. This is a relatively common problem. Dealer refuses to work with me on a cost effective solution. No warnings other than the described symptoms that were brought to the dealer as previously stated. Approximate time frame was Dec 2022. Dealer did nothing due to my VIN not being listed as part of this program. Truck was parked in the garage when the window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jan 12, 2025

Prior to 04/25/21 and 08/25/21 I was traveling 60mph on I-205 in the fast lane when my truck went into limp mode. I nearly caused an accident because the truck started shaking, all check engine lights illuminated, and it was challenging to navigate to the right lane and off the highway. This happened on two separate occasions. GM sent a letter dated August 2021 that my truck, "equipped with a 6.6L diesel engine, may have a condition that could cause the engine glow plugs to fail." The letter goes on to say that GM will cover this issue "within 15 years of the date your vehicle was originally placed in service or 150,000 miles (240,000 km), whichever occurs first, the condition will be repaired for you at no charge." GM charged me for the repair. The issue is the language in the letter and the word "condition". My interpretation is the "condition" that caused the glow plug to fail is what should be warranted. Nowhere in the GM's letter does is state the glow plugs may fail and we will only warranty glow plugs. What caused the glow plug(s) to fail was the electrical connector. The electrical connector is what caused the glow plug to fail. The glow plug by itself was not the "condition" that caused it to fail, the "condition" was a faulty electrical connector. GM must be held accountable to cover this safety defect. I have attached all documents pertaining to this incident. Please advise.

Incident Apr 21, 2021

The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.

Incident Oct 15, 2024

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

Incident Jun 10, 2024

The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.

Incident Jun 3, 2024

The DEF system does not provide a level indication. Whenever the DEF is filled it always results in a DEF spill to the environment since the operator does not know whether to add 5 gallons or one gallon.

Incident Jul 15, 2024

The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.

Incident Jul 15, 2024

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

Incident Jun 24, 2024

Lack of proper venting of the DEF holding tank causes tank to buckle and expand resulting in very loud metal banging sounds as vehicle travels between high and low elevations. For example driving from Flagstaff AZ (el. 7000) to Phoenix AZ (el 1600) results in loud metal noises from the tank as it partially implodes due to change in pressure. Should the DEF tank develop cracks the result is a leak in DEF to the environment.

Incident May 25, 2024

Defective sensor in the coolant overflow tank keeps bringing up false message of LOW COOLANT LEVEL. This recurring consistent alarm masks important vehicle information.

Incident May 31, 2024

component failed: Power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # N-192268490 and detailed in GM service bulletin 23-NA-144 Dated August 2023.

Incident May 13, 2024

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stated that the warning light had been reset daily; however, the warning light illuminated daily. The vehicle was taken to the dealer and diagnosed with a faulty coolant reservoir container. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 72,000.

Incident Apr 26, 2023

Repeated temporary failures in the Integrated Trailer Braking Control (ITBC) results in trailer brakes being inoperable (disconnected) while driving as indicated by the warning display on the dash. The complete loss of trailer braking, including increased stopping distance or trailer instability which could result in serious injury, death, or property damage. The ITBC has been replaced twice, including once by dealership and the problem persists. This has been occuring from 2019 until today whenever I tow my 5th wheel. Trailer to truck connecting cords and outlets have been inspected and/or replaced as a precaution. This is the same 5th wheel which was towed by a 2005 chevy 2500HD for 10 years without a problem using an aftermarket Brake Controller.

Incident Feb 10, 2024

unknown. I just noticed the lights immediately and the reverse camera but told dealer before I bought it and they said they would fix it then they said they couldn't do anything about it after I bought it.

Incident Feb 5, 2024

The contact owns a 2019 Chevrolet Silverado 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/70/R18, DOT Number: UP511NE. The contact stated that while driving approximately 65 MPH in inclement weather, the contact heard a loud explosion, and then the vehicle swerved. The contact checked the side door mirrors and saw that the rear passenger's side tire had detached, and the tire had struck two other vehicles. The contact nearly lost control of the vehicle but was able to pull over to the side of the roadway. Upon inspection, the contact discovered that half of the rear passenger's sidewall tire remained attached to the rim. AAA arrived on the scene and replaced the passenger's side tire with a spare tire. The spare tire was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The tire manufacturer was made aware of the failure but informed the contact that there was no recall for the tire. The tire failure mileage was unknown. The vehicle failure mileage was 96,000. The VIN was unavailable.

Incident Jan 26, 2024

While trying to Jumpstart the battery the factory gm battery exploded send battery acid flying everywhere. Causing chemical burns. Ring Video available of incident.

Incident Jul 23, 2023

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The accelerator and brake pedals became inoperable. The check engine warning light was illuminated. Additionally, the engine power reduced message was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was caused by a faulty oxygen sensor. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.

Incident Jul 15, 2022

In May of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in May. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that Chevy has a reputation of having this problem with our model (2019 Silverado). I’m filing this report to let you know that we are experiencing this problem.

Incident Sep 26, 2023

On a trip from Southern California to Waco, TX, tire tread separation occurred on the driver's side front tire (Goodyear Wrangler ST-A LT265/60R20) on Sept 4, 2023 in Deming, NM. On the return trip from Waco, TX, to Southern California, on Sept 15, 2023 the tread on the passenger side rear tire (Goodyear Wrangler ST-A LT265/60R20)started separating in the same manner. The tire was replaced with the spare tire in Deming, NM, and the trip was resumed. On the same day, Sept 15, 2023 on arrival into Blythe, CA, the driver's side rear tire (Goodyear Wrangler ST-A LT265/60R20) in the same manner (tread separation). At that point, all the tires were replaced at a tire shop in Blythe, CA. In summary, within an 11 day period, three tires (Goodyear Wrangler ST-A LT265/60R20) failed from tread separation. All tires were the same make and model. They were purchased mounted when the new vehicle on Sept 11, 2018 (Chevrolet Silverado HD) was purchased. The three tires (Goodyear Wrangler ST-A LT265/60R20) failed from Sept 4, 2023 through Sept 15, 2023.

Incident Sep 4, 2023

I purchased the 2019 Chevy Silverado 2500 Duramax on July 3rd with 60,000 miles on it and it is in great condition and so great for the price. Then about a week later I had to pull a trailer and it started to ding and say Warning check trailer wiring and then it would say trailer connected and it would go back and fourth ever 5 seconds and would be dining the whole time. I had to drive like that for 4 plus hours and it was very distracting. I was not able to check my speed, get phone calls, control my volume, and many other things which makes me very mad. This is a safety hazard for people in the vehicle and people around us. I really this that Chevy should make this a recall because there are so many people that have this problem and it is very dangerous for people because it makes you take your eyes off the road so much. There are a lot of people that will not tolerate listening to the dinging noise and they will unplug the trailer and they will have no break lights nor blinkers because they do not want to listen to it and that is even worse. Especially when there is a lot of traffic people are not able to see if you are breaking or not and that is when accidents occur. If a lot of people keep having this happen they will on want to buy these vehicles anymore that is where I am at. I am thinks about getting rid of it and staying away from Chevy and GMC.

Incident Jul 8, 2023

Warning light appears on dash at 34,000 miles informing to check and add coolant. Dealer said it's the coolant sensor and it's build in the coolant reservoir. Must replace entire reservior.

Incident May 19, 2023

Vehicle has, on multiple occasions, had blinker lights flicker while vehicle is turned off. Vehicle has locked by itself, without anyone touching the lock buttons. Vehicle has had multiple issues with the fuel injectors, where the vehicle will read “reduced power engine.” Vehicle has been to a Chevrolet dealership for repair, although the issue still persists. I believe there is an electrical circuit issue with this vehicle, and there has been recalls on this model for exact reasons.

Incident Dec 21, 2022

I purchased a 2019 Chevrolet Silverado 2500HD a week ago and haven't even put 1000 miles on it and I'm already having the issues what many others have face with the "Service trailer brake system"

Incident Feb 8, 2023

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that upon removing the front passenger’s side floor mat he noticed that there was water leaking underneath the dash onto the floorboard and floor mat. Additionally, the A/C button control light was flickering. There was no warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the manufacturer's leak detection team would diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 71,800.

Incident Jan 22, 2023

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at 30-35 MPH with a 2017 Heartland Bighorn trailer hitched to the vehicle, the message “Check Trailer Wiring” was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 MPH. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer Graff Chevy Durand (9009 Lansing Rd, Durand, MI 48429), where it was diagnosed that no issues were found. The contact stated the Pollak 7-Way Plug Connector was installed on the vehicle under GM Technical Service Bulletin Number :PIT5311E. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too.

Incident Jul 30, 2022

I purchased a brand new Chevy Silverado 2500hd at the end of 2019. Periodically Service Trailer Brake System would pop up throughout the beginning, and soon became an increasing event causing my trailer brakes to stop working while towing heavy loads. This is an extreme safety hazard, not only for the driver, but for others on the road as well. How this isn't a recall already for the mere fact of the distracting chime, light alone the fact that the trailer brakes become inoperable at a moments notice is beyond me. If and when an accident occurs due to the nature of this issue, Chevrolet should be held fully responsible if a formal recall is not made within a timely manner.

Incident Aug 26, 2019

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the service engine message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the Oxygen (O2) sensor needed to be reset. The vehicle was not repaired. The contact stated that while driving at various speeds, the service engine message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the O2 sensor. The vehicle was taken back to the local dealer who informed him that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 71, 000.

Incident May 1, 2022

Headlights are foggy causing less and less light to drive by. Transmission has a hesitation when going from P-D, P-R, D-R, and R-D. It does this most of the time but not all the time. Transmission makes loud popping noises at times. Seems to be mostly when almost stopped or from almost stopped and then accelerating. Seems to try and shift gears also when truck goes into Regen mode when stopped at traffic light or stop sign making loud popping noises. It does this sometimes but not all of the time.

Incident Jan 1, 2021

Recall N212329840, N182206310, N182206311. We have received these recalls for the heater block heater cord for our 2019 Chevrolet Silverado Duramax Diesel. The dealership removed the cord without having a replacement available. We have made several attempts to have this cord replaced per the recall notice but to no avail. GMC continues to fail to provide a replacement cord or heater block unit. This part is essential for the Duramax diesel engine to perform in cold climates. Without the heater block functioning the diesel engine will not function properly. We feel this is a safety issue for the maintaining the engine as designed and the occupants of the vehicle. The engine may eventually start in cold climates but start to fail as you drive it because the engine block is not warmed and the fuel will gel. This will cause the truck to stop running as you are driving it. We would like to have NHTSA to investigate why the heater blocks/cords are not available.

Incident Aug 1, 2021

vehicle often dose Regen (burning of diesel exhaust for emissions). When vehicle is in regen, outside of the truck, there is a strong odor of burnt rubber mixed with toxic fumes. It is more noticeable on the passenger side rear under the right rear tire. You can also smell exhaust gasses inside the vehicle

Incident Jan 23, 2019

The contact owns a 2019 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact was concerned about the vehicle not starting in the cold weather. The contact had not experienced a failure. VIN tool confirms parts not available.

Incident Jul 21, 2021

Vehicle caught fire in engine compartment and caught rest of truck on fire .

Incident Sep 25, 2021

BATTERY LOSING CHARGE ENGINE WILL NOT CRANK INTERMITTENT AMMETER SHOWING BELOW NORMAL VOLTAGE DEALERSHIP IS REPLACING ALL BATTERY AND ALTERNATOR CABLES UNDER WARRANTY DEALERSHIP IS REPLACING IGNITION KEY SWITCH

Incident Feb 16, 2021

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR SIDE CURTAIN AIR BAGS ERRONEOUSLY DEPLOYED, CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND DRIVE OFF THE ROADWAY. DURING THE INCIDENCE, THE DRIVER SUSTAINED AN INJURED NECK AND SKIN BURNS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DANIELS CHEVROLET LOCATED AT 365 E MAIN ST, SWAINSBORO, GA 30401 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.*DT

Incident Jan 15, 2020

SEVERE SHAKE WHEN BRAKING AT HIGH SPEEDS, FUEL TANK FAILED (VEHICLE WAS SPEWING DIESEL) - IT TOOK 3 MONTHS TO GET A NEW TANK, TRANSFER CASE HAS FAILED MULTIPLE TIMES. WE HAVE BEEN HAVING THESE PROBLEMS SINCE THE DAY WE PICKED UP THE TRUCK.I HAVE SERVICE RECORDS SHOWING ALL THE REPAIRS. GM IS AWARE OF THE PROBLEMS BUT CLAIM 'THERE IS NOTHING THEY CAN DO BUT WAIT FOR A FIX'.

Incident Nov 19, 2019