2012 Chevrolet Silverado 3500
Recalls, consumer complaints and crash ratings from NHTSA
Recalls4
Air bagsFrontal, passenger side, inflator moduleFeb 5, 2021, Campaign 21V054000
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Air bagsFrontal, passenger side, inflator moduleFeb 5, 2021, Campaign 21V051000
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
EquipmentApr 26, 2018, Campaign 18V267000
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Fuel system, gasolineStorage, auxillary tankOct 19, 2017, Campaign 17V664000
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy
GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints91 total
Most reported, across all 91 complaints
- Air bags21%
- Structure16%
- Power train13%
TiresFiled Dec 12, 2025
Tire - 265/70 r18 Cooper Could have been a very bad accident. Tire blew out. The tire was inspected by Goodyear PCA-Visual only -recvd below response after several requests. All Internal Goodyear visual Inspection procedures & methodologies are confidential and/or proprietary information of The Goodyear Tire and Rubber Company. Goodyear's findings in this claim are final, and we have closed our file with no further action.
Incident Aug 7, 2025
TiresFiled Oct 7, 2025
TIRE - 265/70 R18 Failure: Tire caused vehicle damage - Tire is at Goodyear Tire - Akron, Ohio Pulled off the road to change tire - was helped by someone that saw incident and lived close by. Yes - Filed a claim with insurance -see attached-and Property Damage Claim Team - Goodyear Tire- PDCT re George_theodore@goodyear.com - Claim # 000645055. Claim was denied. Provided proof that tires were maintained properly by periodic rotation and inspection and requested Goodyear findings twice and still have not received. Claim denied again. Last request to Goodyear was 10/2 requesting their documentation. Waiting for tire to be returned and response to our request. Warning -the vehicle started vibrating
Incident Aug 7, 2025
Fuel system, dieselFiled Sep 4, 2024
The contact owns a 2012 Chevrolet Silverado 3500. The contact stated that the vehicle would be low or completely out of fuel quicker than expected. The contact stated that while attempting to refuel, the contact was unable to fill the rear tank due to the tank being full of fuel. The vehicle had been taken to an independent mechanic where it was diagnosed and determined that the transfer pump had failed to transfer fuel from the rear tank to the front tank. The contact was informed that the transfer pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 197,000.
Incident Aug 21, 2024
Fuel system, diesel, engineFiled Aug 29, 2024
The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.
Incident Aug 16, 2024
TiresFiled Jun 26, 2023
Cooper Discoverer HT3 265/70R18 Tread and sidewall separation. became very dangerous to drive. ALL 4 tires became defective.
Incident Apr 10, 2023
Service brakesCrash1 injuredFiled Jun 9, 2023
The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.
Incident Apr 17, 2023
StructureFiled May 13, 2023
Our dashboard is beyond cracked, repair cost $2100.00 plus. I was told that the dash needed to have a metal brace installed with repair. We used a sun reflector from day one. We have a little more than 25k miles on it and the vehicle is immaculate except for the 3rd brake light leaking which we have tried to repair over and over again another flaw design. We finally got our airbag replaced and now the dash is worse than ever. How are we expected to ever get anything even close to resale value for this vehicle. We paid 36,000.00 We did nothing wrong except be a loyal chevrolet customer for our entire lives. We loved chevy but unfortunately since chevrolet refuses to admit that there is a flaw in these dashboards we would not in clear conscience buy from the company again, it's too bad we wanted to trade it in for a 2023. David Shoemaker The starburst breakage is from airbag replacement the straight lines is chevy defect. I think you should meet us halfway on this at least.
Incident Feb 1, 2017
Engine, fuel/propulsion systemFiled Jul 10, 2022
Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.
Incident Jun 29, 2022
Air bagsFiled Oct 28, 2021
It is amazing to me that a recall is issued in March 2021 and nothing has been done yet and they still are building vehicles probably with defective equipment if there isn't a fix for this recall. GM recall # N212328800
Incident Feb 28, 2021
Air bagsFiled Sep 20, 2021
Takata recall. The contact owns a 2012 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V051000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he needed to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The contact declined to sign the waiver and the vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Incident Sep 13, 2021
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Air bagsFiled Aug 3, 2021
The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Incident Feb 1, 2021
Air bagsFiled Jun 24, 2021
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while starting the vehicle the air bag warning indicator light illuminated The contact called OnStar who completed diagnostic testing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 126,625.
Incident Jun 24, 2021
Unknown or otherFiled Dec 20, 2019
DASH IN CRACKING BOTH SIDES.
Incident Feb 15, 2017
Air bagsCrash1 deathFiled Oct 15, 2019
TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. AS A RESULT, THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COLLIDING INTO A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT FIRM WHO DETERMINED THAT THE AIR BAG SWITCH WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CASE-9-558-170-8379. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
Incident Mar 30, 2019
Fuel/propulsion systemFiled Jul 11, 2019
BOSH FUEL PUMP FAILED AT 55 MPH ON THE HIGHWAY AND THE ENGINE CUT OFF IMMEDIATELY AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD.
Incident Jun 20, 2019
Air bagsFiled May 10, 2019
I AM WITH THE NORTH SLOPE BOROUGH FIRE DEPARTMENT I MAINTAIN 8 AMBULANCES WITH THE SAME RECALL I CONTACTED BUD CLARY CHEVROLET WITH NO RESOLVE THIS RECALL IS FROM OCTOBER 2016, I SAVED ALL OF MY E-MAILS AND HAD NO RESOLUTION AS OF YET PLEASE ASSIST AS I HAVE JUST RECEIVED ANOTHER NOTICE ON 05/07/2019 3 YEARS LATER AND WILL NOT DEAL WITH THE DEALER THEY HAVE FAILED US.
Incident Oct 11, 2016
TiresFiled Jul 22, 2018
I DRIVE 116 MOSTLY HWY MILES A DAY COMMUTING TO WORK. ABOUT 4 WEEKS AGO THE 1ST OF MY TIRES STARTED TO VIBRATE. I HAD IT CHECKED OUT AND THE BELT HAD SEPARATED. THEN 2 WEEKS LATER THE 2ND TIRE DID THE SAME. (BOTH FRONT END OF THE VEH) THEN THE FOLLOWING WEEK (DATE OF INCIDENT.) THE OTHER TIRE BELT SEPARATED BUT THIS TIME THE WHOLE TREAD SEPARATED FROM THE TIRE CAUSING DAMAGE TO MY VEHICLE. (INDECENT NOT REPORTED TO THE POLICE) AS I WAS DRIVING DOWN THE HWY AT NORMAL SPEEDS. (BACK END OF VEH) (IF FRONT END I MIGHT HAVE CRASHED?) THE TIRES ARE A GOODYEAR WRANGLER ALL-TERRAIN ADVENTURE. TIRE SIZE LT265/70R18.
Incident Jul 21, 2018
Electronic stability control (ESC)Filed Dec 18, 2017
WHILE TRAVELING THE STABILITRAK FAULT LIGHT CAME ON AND THE RIGHT FRONT BRAKE LOCKED UP, JERKING THE VEHICLE OFF THE ROAD. THIS HAPPENED 2 YEARS AGO AND I DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED TO MY COMPANY VEHICLE.
Incident May 26, 2015
Steering, service brakes, fuel/propulsion systemFiled Mar 15, 2017
WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WILL REMAIN SUBSTANTIAL. RESEARCH OF DIESEL, TDI, AND OTHER FORUMS DOCUMENT THIS PROBLEM AS WELL-KNOWN AND BROADER THAN THE EXISTING 9 COMPLAINTS IN THE NHSTA PUBLIC DATABASE AND THE INVESTIGATION OF VW/AUDI. SOME PEOPLE ARE EVEN REPORTING MULTIPLE FAILURES. THE MOST COMMON BELIEVABLE CAUSE OF THE FAILURES SEEMS TO BE A MISMATCH OF LUBRICITY SPECS BETWEEN THE BOSCH CP4 AND THE DIESEL FUEL IN THE U.S. PLEASE OPEN AN INVESTIGATION, AND ORDER GM, FORD, VW, BOSCH AND OTHERS TO RECALL THESE VEHICLES TO PROVIDE THE NECESSARY REPAIRS. ALSO PLEASE MANDATE, TO THE EXTENT YOU'RE ABLE, REIMBURSEMENT TO THOSE OF US PAYING FOR REPAIRS TODAY. I HAVE READ, BUT HAVE NOT BEEN ABLE TO CONFIRM, THAT VW EXTENDED THE WARRANTY TO 120K MILES. THIS SEEMS LIKE A MINIMUM (MORE IS BETTER) STEP, AND IT SHOULD BE RETROACTIVE.
Incident Mar 10, 2017
StructureFiled Apr 22, 2016
DASH CRACKED AT CORNER DASH ABOVE LEFT SIDE OF PASSENGER SIDE AIRBAG ONLY 35K ON VEHICLE 3.5 YEARS OLD WITH USE OF SUNSHADE HALF THE TIME
Incident Mar 5, 2016
StructureFiled Apr 18, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.
Incident Apr 17, 2016
Air bagsFiled Apr 17, 2016
"TAKATA RECALL", I HAVE A CRACK IN MY DASH THAT IS LOCATED RIGHT NEXT TO PASSENGER SIDE AIRBAG. THIS IS A SAFETY HAZARD BECAUSE MY DASH WILL CONTINUE TO CRACK THAT WILL CAUSE MY PASSENGER SIDE AIRBAG TO FAIL WHEN IT WILL BE NEEDED TO PROTECT PASSENGERS THAT RIDE IN MY VEHICLE. I HAVE DONE A LOT OF RESEARCH ON THIS TOPIC AND GENERAL MOTORS KNOWS THAT THIS IS HAPPENING AND THEY WON'T DO NOTHING TO FIX IT. MY VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN I HEARD A LOUD POP NOISE WHICH I NOTICE THAT MY DASH HAD CRACKED.
Incident Feb 15, 2016
SteeringFiled Apr 10, 2016
AT 34,162 MILES THE STEERING GEAR WAS BINDING, CREATING A SAFETY PROBLEM. A STEERING GEAR SHOULD LAST LONGER THAN 34,162 MILES.
Incident Feb 11, 2016
Power train, electrical system, engineFiled Apr 6, 2016
2012 SILVERADO 3500HD WITH DEALER INSTALLED DEJANA RUGBY DUMP BODY THE DUMP BODY HOIST MAKES CONTACT WITH THE ELECTRONIC TRAILER BRAKE/BODY CONTROL MODULE EVENTUALLY CRACKING OPEN OR DAMAGING THE TOP OF THE MODULE AND ALLOWING MOISTURE/WATER INSIDE DAMAGING THE MODULE. THIS CAUSES A NO START CONDITION AND OR ERRATIC GAUGES, DOOR LOCKS, ABS & BRAKE LIGHTS TO COME ON, DRIVABILITY ISSUES TRUCK CAN GO INTO A LIMP MODE WITH NO SHIFTING ETC. TEST EQUIPMENT SHOWS NO COMMUNICATION TO ECM ERRORS AND DRIVETRAIN- PROBLEM WILL OCCUR WHILE DRIVING. WHEN THE TRAILER BRAKE CONTROL MODULE IS UNPLUGGED ALL SYMPTOMS WILL GO AWAY AND TRUCK WILL FUNCTION NORMAL. THIS PROBLEM STARTED WITH A SERVICE TRAILER BRAKE WARNING FROM THE VEHICLE INFORMATION CENTER IN THE DASH.
Incident Mar 15, 2016
Air bagsFiled Mar 17, 2016
FRONT SIDE AIRBAG SENSOR WENT BAD
Incident Mar 13, 2016
Suspension, structureFiled Mar 14, 2016
MY 2012 SILVERADO LS HAS 22,000 MILES. IT IS A SHAME BECAUSE IT IS A BEAUTIFUL TRUCK, BUT THE FRAME LOOKS TERRIBLE. IT IS NOT A LITTLE RUST HERE AND THERE. THE RUST IS LITERALLY ALL OVER THE FRAME. THERE IS MORE OF THE FRAME WITH RUST THAN WITHOUT. THE FRAME IS VERY EASY TO SEE. UNFORTUNATELY FOR GM, MY TRUCK IS A ROLLING BILLBOARD AND THE RUST IS GETTING WORST EVERY YEAR.
Incident Mar 1, 2013
Air bagsFiled Mar 11, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN THE VEHICLE DROVE OVER ROUGH PATCHES IN ROAD, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE CLEAN OFF AND REINSTALLED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. UPDATED 05/20/16*LJ *TR
Incident Dec 1, 2015
Air bagsFiled Mar 8, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG IMPACT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Incident Feb 2, 2016
Air bagsFiled Mar 4, 2016
DASH IS CRACKED AROUND THE AIR BAG AREA CONCERNED THIS MIGHT AFFECT THE AIR BAG DEPLOYMENT. EVEN THOUGH GM STATES IT WILL NOT AFFECT IT, THE CRACK IS IN A CORNER OF THE DEPLOYMENT ZONE. THE DASH IS ALSO CRACKED IN A AREA ABOVE THE GAUGES. EVERYONE I KNOW THAT HAS THIS MAKE AND MODEL HAS THE SAME PROBLEM. A PERSON I KNOW HAS ABOUT 20,000 MILES ON THE VEHICLE AND IS ALREADY CRACKED AS WELL.
Incident May 19, 2014
TiresFiled Feb 26, 2016
GENERAL GRABBER AT2. TRUCK PARKED IN LOT WHEN TIRE BLEW AT BEGINNING OF WORK DAY BEFORE USE. EMPLOYEES HEARD NOISE AND CAME OUT OF DISPATCH TO CHECK WHAT HAPPENED. RT REAR TIRE HAD BLOWN.
Incident Feb 22, 2016
Air bagsFiled Feb 10, 2016
THERE'S CRACKS SURROUNDING MY PASSENGER AIRBAG IN MY 2012 SILVERADO. THESE CRACKS ARE NOT ONLY A MANUFACTURER DEFECT IN DESIGN BUT ARE ALSO A SAFETY CONCERN REGARDING THE AIR BAG DEPLOYMENT. RESEARCH HAS SHOWN THIS IS AN ISSUE THAT MANY OTHERS ARE HAVING TOO WITH THIS MODEL TRUCK/SUV.
Incident Jan 1, 2015
Air bagsFiled Feb 6, 2016
THE DASH IS CRACKED BY THE AIR BAG HOUSING THE DOOR HANDLES ARE DISCOLORED AND THE EXHAUST SYSTEM IS ALSO DISCOLORED.
Incident Nov 1, 2015
StructureFiled Feb 2, 2016
DOOR HANDLE COMES OFF ON DRIVER AND PASSENGER DOOR, MAKES IT IMPOSSIBLE TO OPEN THE DOORS OF THE VEHICLE
Incident Jan 21, 2016
StructureFiled Jan 19, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE WAS SEVERELY CRACKED ON THE DRIVER SIDE FROM THE BASE OF THE WINDSHIELD ALL THE WAY TO THE TOP OF THE INSTRUMENT CLUSTER. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE DASHBOARD HAD A CRACK FROM THE BASE OF THE WINDSHIELD TO THE AIR BAG COVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Incident Aug 24, 2015
Air bagsFiled Jan 15, 2016
CRACKS IN THE DASH AT THE AIRBAG MAY BECOME PROJECTILES.
Incident May 1, 2015
TiresFiled Nov 27, 2015
COOPER ZEON LTZ 275/60R20 M + S DOT # UTW0 CN9 TIRES DEVELOPED CRACKS WHERE TREAD MEETS SIDEWALL AND LEAKS AIR TIRE IS NOT LISTED IN THE AVAILABLE NAMES SECTION ON THIS WEBSITE
Incident Nov 25, 2015
StructureFiled Nov 19, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPAINTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,580. UPDATED 1/15/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/25/16..*JB
Incident Aug 14, 2015
SteeringFiled Nov 19, 2015
POWER STEERING INTERMITTENTLY GIVES OUT AS IF THE ENGINE STALLED BUT THE ENGINE DID NOT STALL. IT GIVES OUT AND THE STEERING STICKS MAKING THE STEERING ALMOST IMPOSSIBLE TO TURN AND ONLY LAST FOR SECONDS. WAS RETURNED TO DEALER FOR DIAGNOSTICS AND WAS RETURNED WITHOUT ANY FIX STATING UNABLE TO DUPLICATE PROBLEM. VEHICLE NOW HAS 21,000 MILES AND PROBLEM CONTINUES.
Incident Jul 1, 2015
Air bags, seat beltsCrash1 injuredFiled Nov 13, 2015
RECENTLY I WAS INVOLVED IN AN ACCIDENT THAT WAS A DIRECT IMPACT. AT THE TIME OF THIS ACCIDENT THE SEAT BELT DID NOT LOCK NOR DID THE AIR BAGS DEPLOY. THE SPEED FROM THIS ACCIDENT WAS BETWEEN 50-55 MPH ON THE HIGHWAY. AT THE RATE OF SPEED I WAS GOING BEFORE THE ACCIDENT AND THE FACT THAT I HAD TO SLAM ON THE BREAKS TO BEGIN SLOWING DOWN ONE WOULD HAVE THOUGHT THE SEAT BELT WOULD HAVE LOCKED BUT IT DID NOT AND AT THE POINT OF IMPACT I WAS VERY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY BUT YET THE SYSTEM INDICATED THAT IT DID AND NEEDED TO BE RESET. HOWEVER NOW THAT THE VEHICLE IS IN PROCESS OF BEING REPAIRED I AM BEING TOLD THAT THE ENTIRE AIRBAG SYSTEM HAS TO BE REPLACED ALONG WITH THE DRIVER SEAT BELT.
Incident Sep 30, 2015
Power trainFiled Oct 27, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT 70 MPH, THE GEAR SHIFTED INDEPENDENTLY AND VARIOUS WARNING LIGHTS ILLUMINATED PRIOR TO THE TRANSMISSION FAILING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,361.
Incident Oct 18, 2015
Air bags1 injuredFiled Oct 8, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT 40 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT WAS INJURED DUE TO THE FORCE OF THE AIR BAG DEPLOYMENT AND REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE AN INVESTIGATION WAS OPENED BY GENERAL MOTORS, WHICH INDICATED THAT THE VEHICLE WAS IN A ROLL OVER CRASH BUT THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH AND THE INVESTIGATION WAS NOT CONSISTENT WITH WHAT WAS EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Incident Aug 15, 2015
Service brakesCrash1 injuredFiled Sep 30, 2015
TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WHICH CAUSED THE VEHICLE TO CRASH INTO TWO, TWO-TON ROCKS. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT A PASSENGER SUFFERED INJURIES TO THE LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Incident Jul 22, 2015
Steering, service brakesFiled Sep 29, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE POWER STEERING PUMP AND BRAKE BOOST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Incident Nov 1, 2013
Suspension, electrical system, structureFiled Sep 20, 2015
HERE IS A BRIEF HISTORY OF THE ISSUES INVOLVING THE 1012 CHEVROLET SILVERADO LT TEXAS EDITION AFTER THE PURCHASE DATE OF SEPTEMBER 3, 2012. FIRST, I NOTICED THAT IT HAS INCREASINGLY BECOME MORE DIFFICULT TO OPEN THE FRONT PASSENGER WINDOW FROM THE DRIVER SIDE MASTER CONTROL UNIT AROUND 2014. NOW, I HAVE TO PRESS HARD SEVERAL TIMES TO OPEN THE WINDOW. SECOND, THE OUTSIDE MOLDINGS OF THE DOOR PANELS ARE FALLING OFF STARTING IN MID-2014. THIRD, I HAVE STARTED TO HEAR POPPING NOISES COMING FROM THE BALL JOINTS WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AT A VERY LOW SPEED STARTING THE BEGINNING OF 2014. THESE ISSUES WERE REPORTED TO THE CHEVROLET CUSTOMER SERVICE AT THE GM HEADQUARTERS IN AUGUST 2015. ON SEPTEMBER 4, 2015, THE TRUCK WAS FINALLY DIAGNOSED BY THE CHEVROLET DEALERSHIP SERVICE DEPARTMENT THAT SOLD THE PICKUP. THE INVOICE DATED SEPTEMBER 4, 2015 INDICATES THE LOWER BALL JOINTS WORN WITH PLAY, DOOR MOLDINGS FALLING OFF, AND THE DRIVER'S MASTER SWITCH SHORTED.
Incident Oct 6, 2014
StructureFiled Sep 11, 2015
TRUCK WAS PARKED WHEN I GOT BACK INTO IT THE DASHBOARD WAS CRACKED
Incident Aug 28, 2015
Unknown or otherFiled Sep 10, 2015
WAS DRIVING AND HEARD LOUD POP. PULLED OVER AND INSPECTED DASH AND FOUND CRACK AROUND AIRBAG AREA PASSENGER SIDE OF TRUCK.
Incident Aug 20, 2015
Structure, wheels, seatsFireFiled Sep 9, 2015
I HAD DRIVEN BACK HOME FROM TAHOE AROUND 6:00PM AND THE VEHICLE WAS PARKED FOR 2 HOURS WHEN WE ATTEMPTED TO OPEN THE SLIDE ON THE 5TH WHEEL. I FOUND THE SLIDE ON THE TRAILER WOULD NOT OPEN DUE TO A LACK OF POWER ON THE 5TH WHEEL. AT THIS TIME THE PIGTAIL WAS STILL CONNECTED TO THE TRUCK. I DISCONNECTED THE PIGTAIL FROM THE TRUCK AND PLUGGED THE TRAILER INTO A 50 AMP PLUG AND THE SLIDE OPENED NORMALLY. I THOUGHT IT WAS STRANGE THAT THE BATTERY HAD DISCHARGED AFTER SUCH A SHORT TIME. AROUND 10:45PM MY GIRLFRIEND SCREAMED THE TRAILER WAS ON FIRE AND WHEN I REACHED THE BACKDOOR THE ENTIRE TRAILER WAS ENGULFED AND THE REAR OF THE TRUCK WAS ALREADY ON FIRE. BOTH THE VEHICLES WERE COMPLETELY DESTROYED ALONG WITH A BARN THAT WAS APPROXIMATELY10 FEET AWAY SUFFERING MAJOR DAMAGE.
Incident Aug 31, 2015
Exterior lightingFiled Sep 8, 2015
I WAS PULLED OVER TWICE WITH IN 30 MINS FOR HAVING A MY RIGHT PASSENGER HEADLIGHT OUT. I'VE REPLACED THE HEADLIGHT, CHECKED FUSES, RELAY AND TESTED THE SOCKET POWER AND ALL WERE FINE
Incident Aug 22, 2015
TiresFiled Aug 18, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO EQUIPPED WITH FEDERAL COURAGIA A/T MUD TRAIN TIRES, SIZE: ST 516-333/12.50 R20LP (NA). WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BAND OF THE TIRE SEPARATED CAUSING THE VEHICLE TO VIBRATE UNCONTROLLABLY AS THE TIRE BLEW OUT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT ONE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 60,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.
Incident Jul 2, 2015
Exterior lightingFiled May 21, 2015
WORKING IN THE YARD, I NOTICED OUT OF THE CORNER OF MY EYE THAT THERE APPEARED TO BE MOISTURE IN MY PASSENGER SIDE TAILLIGHT. AN INSPECTION OF THE TAILLIGHT SHOWED MULTIPLE FRACTURES IN THE HOUSING ACROSS THE REAR PORTION. THESE FRACTURES ALLOW WATER TO ENTER THE UNIT. A FRACTURE ROUGHLY A QUARTER INCH UP LIMITS THE WATER ACCUMULATION. I THEN CHECKED THE DRIVER'S SIDE UNIT & NOTICED THE SAME FAILURE IS STARTING. AT THE TIME OF DISCOVERY I HAD JUST OVER 1000 ENGINE HOURS ON THE VEHICLE AND JUST OVER 126K MILES. I PURCHASED THE VEHICLE NEW & I HAVE OWNED THE VEHICLE ROUGHLY 38.5 MONTHS. BULBS HAVE A GREATER LIFE EXPECTANCY THAN THE TAILLIGHT ASSEMBLY DESIGNED TO PROTECT THEM AND PROMOTE SAFETY. THE DEALER SAYS THE REPLACEMENT OF THE ASSEMBLIES ARE MY ISSUE. THESE ITEMS ARE REQUIRED BY STATE AND FEDERAL LAW TO MEET CERTAIN STANDARDS. DEPENDING ON FRACTURE PLACEMENT THE BULBS MAY SHORT OUT OR FAIL DUE TO CORROSION. FAILURE OF THE ASSEMBLY CAN LEAD TO SOMEONE MISSING A TURN SIGNAL, A STOP OR NOTICE THAT YOU ARE BACKING UP. I BELIEVE THESE FAILURES INCREASE THE POSSIBILITY OF HAVING AN ACCIDENT. BASED PRIOR EXPERIENCES WITH OTHER VEHICLES I BELIEVE THIS IS A MANUFACTURE DEFECT. I'M THEORIZING THAT BECAUSE THE REAR OF MY VEHICLE CATCHES THE EVENING SUN IT IS MY BELIEF THAT THESE WERE DESIGNED USING CHEAPER MATERIALS THAT POTENTIALLY DID NOT PROVIDE FOR THE ABILITY TO HOLDUP TO THE UV RAYS OF NATURAL SUNLIGHT. THE DRIVER'S SIDE AND THIRD LIGHT ON THE CAB RECEIVED MORE SHADE DUE TO A NEIGHBOR'S TREE THAT WAS REMOVED LAST YEAR SO THE SUN IMPACT WOULD BE LESS. I NOTICE THERE IS ANOTHER COMPLAINT FOR THIS MODEL YEAR ABOUT A CAB PLACED REAR LIGHT ASSEMBLY ECHOING THE SAME ISSUE.
Incident May 9, 2015
NHTSA crash ratings
2012 Chevrolet Silverado 3500 PU/CC 4WD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
2012 Chevrolet Silverado 3500 PU/EC 4WD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
2012 Chevrolet Silverado 3500 PU/RC 4WD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
2012 Chevrolet Silverado 3500 PU/CC RWD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
2012 Chevrolet Silverado 3500 PU/EC RWD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
2012 Chevrolet Silverado 3500 PU/RC RWD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
Decode a 2012 Chevrolet Silverado 3500 VIN
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