2016 Chevrolet Silverado 3500

Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,

Incident Oct 11, 2023

On June 27 2023 we we driving on a two lane highway pulling our travel trailer. We had driven 5 hrs the previous day parked unhooked and drove around the area with no issues. The following morning we left an were just entering the highway speed zone when the truck abruptly crossed the centreline. I managed to correct and stop n the shoulder and noticed 6-8” of play in the steering wheel. I dropped the trailer and slowly drove back to the town to try and see what the issue was. The vehicle continued to move left and right with no input from me. It was determined that the steering box was leaking and when steering was input a thumping could be felt in the tires but not in the steering wheel. The shop determined the box sector shaft adjustment shaft was nearly backed out completely. I contacted the dealership that services my truck about what should be done and they stated “replace the steering box” which we did. Had there been on coming traffic this would have been a fatal or serious collision and it is doubtful this defect would have surfaced as a causal factor.

Incident Jun 27, 2023

There is excessive play in the steering causing the vehicle to wander. Problem is amplified at freeway speeds or while towing 5th-wheel. On some roads truck will pull one direction till change in road slop cause truck to swerve in opposite direction. Like many others have stated this is a dangerous situation. Problem has not been confirmed by service center on this truck, but manufacturer has issued TSB PIT5501E. There are no warnings messages.

Incident Mar 26, 2023

Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.

Incident Mar 4, 2023

Plugs for brake/running/turn signal lights have moisture and road salt inside and corrode causing brake/running/turn signal light to not operate. I have cleaned the corrosion out multiple times, now the contacts inside the plug have corroded away with the only resolution being to replace the wire harness. Parts are available for inspection. My safety and the safety of others is at risk due to failure of lights to operate. I have not contacted a dealer or service center. I have diagnosed the problem myself and will repair myself when i receive the new wire harness. I have several other individuals who have experienced the same failure as described.

Incident Feb 11, 2023

Friday October 8th 2021, my truck shut off in the middle of Chesnee SC within 1/4 mile after filling up with diesel fuel at the Hot Spot in Chesnee. I had it towed to Burns Chevrolet in Gaffney SC for analysis. They determine it was the result of contamination in the fuel and that is not a warranty issue. I would agree that is not the responsibility of Chevrolet and I authorized them to make the repairs. They did what you would normally expect with the exception of one thing. They came back and said they had to replace the fuel transfer line between the fuel tanks. Said it was kinked. I questioned how water in the fuel could cause that to happen but they said the contamination was the root cause and I had to pay to fix that as well. I requested a sample of the contamination and all parts replaced. That charge was included on the invoice and I paid it. There are other issues with the quality of the service which included returning the next day because the water contamination light came on again. They had to bleed the newly installed fuel filter there in the parking lot and the light went off. When I got home and inspected the replaced parts, I found that the fuel transfer line not only was kinked, but also ruptured. I just retired from an OEM as a quality specialist, and many of my parts were safety critical. I would be willing to bet that the Tier 1 supplier does not have a ruptured fuel line ranked very high on their FEMA plan due to the probability of water causing a kink little on a rupture, but according to the Chevrolet technician that was the root cause, so they own it. I called Chevrolet corporate and informed them of my plan to report this incident. They opened an incident report, but failed to take any action to address my concerns. You will find when you check the dealers repairs to this vehicle, it has had several issues related to fuel problems. Due to space limitations on this page, I cannot tell you the whole story. Contact me and I can explain furthe

Incident Oct 8, 2021

During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.

Incident Dec 10, 2021

Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.

Incident Oct 11, 2021

The contact owns a 2016 Chevrolet Silverado HD Crew. The contact stated while driving approximately at 55 mph when the vehicles in front of the contact began to stop abruptly which resulted in the contact crashing the vehicle into another vehicle. The air bags did not deploy. A police report was taken and 2 persons in the contact's vehicle sustained injuries; i.e contact's wife who was a passenger sustained a sprain on the right wrist and right ankle, and whiplash, pain in the right shoulder and neck. The contact sustained pain in the right shoulder and neck. They did not seek medical treatment until a couple of days post-accident. The vehicle was towed to an insurance lot and was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 34,545.

Incident Aug 27, 2021

SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.

Incident Jul 2, 2021

BRAKES ARE NOT EFFICIENT. THEY NEED ENORMOUS AMOUNT OF PRESSURE TO STOP. OR BRAKE PEDALS MUST BE APPLIED(PUMPED) SEVERAL TIMES TO STOP BETTER WITH LESS PRESSURE.

Incident Jul 24, 2017

AT 54,000 MILES, NOTICED 2-3 INCHES IN PLAY IN THE STEERING WILE DRIVING THE VEHICLE. NOW THAT THE STEERING HAS LOOSENED, IT IS A CONTINUAL ISSUE. I HAVE NOT HAD IT DIAGNOSED YET. HOWEVER, IN READING OTHER COMPLAINTS ON THIS SITE, THIS SEEMS TO BE A DESIGN ERROR. AS THIS IS DANGEROUS. THE NHTSA SHOULD FORCE GM TO ISSUE A RECALL.

Incident Aug 1, 2020

2016 SILVERADO DURAMAX. CONSUMER WRITES IN REGARDS TO CP4 FAILURE. *LD *JS

Incident Feb 11, 2020

DRIVERS DOOR LATCH SCREWS HAVE LOOSENED- 1 OF 3 SCREWS MISSING. IF THE OTHER 2 BREAK OR FALL OUT, THE DRIVERS DOOR COULD OPEN UNEXPECTEDLY. THE TRUCK HAS LESS THAN 52,000MILES ON IT.

Incident Jan 20, 2020

I BOUGHT THIS TRUCK IN OCTOBER 2019. WHILE OUT ON THE TEST DRIVE, I NOTICED 2 TO 3 INCHES OF FREE PLAY IN THE STEERING WHEEL. I ASKED THEM TO LOOK INTO IT AND THEY FOUND A BOLT IN THE STEERING BOX HAD BACKED OUT ABOUT A HALF INCH ON IT'S OWN. THEY FOUND A TSB FROM GM SAYING TO USE LOCTITE ON THE BOLT. THEY FIXED IT AND EVERYTHING HAS BEEN GOOD FOR TWO MONTHS. I AM NOW STARTING TO FEEL FREE PLAY AGAIN AND THE STEERING ITSELF FEELS VERY LOOSE/ NO STIFFNESS AT ALL WHEN DRIVING AT ANY SPEED. I'VE SEEN MANY OWNERS IN MANY DIFFERENT FORUMS COMPLAIN ABOUT THE SAME ISSUE AND I FEAR FOR MY FAMILIES SAFETY WHEN TOWING OUR HEAVY CAMPER NEXT YEAR ON VACATION. GM NEEDS TO RECALL THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.

Incident Oct 28, 2019

I REPORTED TO MY DEALER CHARPER CHEVROLET NOV. 2018,I HAD ROUGHLY 23K MILES,THAT MY 2016 CHEVY 3500 HAD DEVELOPED A WOBBLE, SHAKE WHATEVER YOU COULD CALL IT. THEY INVESTIGATED AND TOLD ME MY TIRES POSSIBLY HAD BROKEN BELTS THE TIRES HAD PLENTY OF TREAD LEFT. I WAS TOLD IF I COULD DEAL WITH THE SHAKE TILL I GET NEW TIRES SO BE IT. I RODE THEM TILL JULY 2019 GOT 6 NEW MICHELIN 235/80/17 LTX A/T2 TIRE PACKAGE. THEY RODE OK STILL HAD A LITTLE SHAKE TO START THEN IT GOT WORSE THE MORE I DROVE. LET ME SAY IT NEVER SHOOK ALL THE TIME IT WOULD COME AND GO. SOMETIMES WHEN I HEADED FOR WORK IN THE MORNING SHAKE SHAKE SHAKE OTHER TIMES NOTHING. WHEN GOING AROUND BENDS SHAKE SHAKE THEN NOTHING. IT IS VERY ANNOYING AND NEEDS ATTENTION. MY DEALER WANT TO INVESTIGATE MORE BUT I AM BEING ASKED TO FUND THE INVESTIGATION. WHERE DO I GO FROM HERE? PLEASE ADVISE ME. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Incident Oct 15, 2018

WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.

Incident Jul 28, 2017

EXCESS PLAY AND SLOPPY STEERING. LOOSE AND WORN PITMAN ARM AND IDLER ARM NEEDED REPLACEMENT AT 37,844 MILES. VEHICLE IS LIGHTLY USED AND NOT ABUSED OFF ROAD.

Incident Jul 18, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CARL BLACK CHEVROLET BUICK GMC AT (888) 457-2417 (LOCATED AT 1110 ROBERTS BLVD NW, KENNESAW, GA 30144) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Incident Feb 7, 2019

SLOPPY LOOSE STEERING, SLACK ADJUSTER STUD LOOSENED 3/8 INCH, 3 TO 4 INCH STEERING PLAY. UNSAFE. LOCTITE FIX DOES NOT LAST. NEW RE-ENGINEERED GEAR BOX RECALL NEEDED.

Incident Feb 20, 2019

BOUGHT A NEW 2016 CHEV 3500 DULY DIESEL TRUCK. AT ABOUT 14K MILES WE FOUND BRAKE FLUID AND HAD TO HAVE THE TRUCK TOWED TO SHOP. THEY FIXED FOR FREE. ABOUT 7K MILES AFTER THE BREAKS TOTALLY WENT OUT WHILE DRIVING. AT 26K FOUND FLUID AGAIN BUT IN THE BACK. SHOP BLAMED BREAK PADS SAID NO KNOWN ISSUES. FIXED BACK BRAKES. 37K FLUID EVERYWHERE AND BRAKES TOTALLY OUT. GM NOT TAKING RESPONSIBILITY. LARGE TRUCK ON ROAD THAT BRAKES HAVE FAILED FOUR TIMES. TOTAL BREAK FAILURE SEVERAL TIMES CAN NOT BE NORMAL

Incident Jan 27, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WOULD NOT MOVE AND BECAME STUCK WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE ROLLED AS SHE CONTINUED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE FINALLY CAME TO A STOP AS IT APPROACHED AN INTERSECTION. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKES RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS LATER TAKEN TO GOSCH CHEVROLET OF HEMET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOOSTER VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THERE WAS SUSPICION THAT THE PUMP COULD FAIL AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE CONTACT WAS INFORMED THAT A CASE MANAGER WOULD CALL HER. THE FAILURE MILEAGE WAS 44,444.

Incident Jan 3, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB

Incident Dec 7, 2018

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT FUEL INJECTOR FILTER AND A FRACTURED PARTICULATE FILTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-467007708. THE APPROXIMATE FAILURE MILEAGE WAS 50,486.

Incident Jul 18, 2018

BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER

Incident Aug 7, 2018

STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOCK-TITE ON IT); THEY HAD A NEWLY DESIGNED PART; AND, CHECKING INVENTORY YOU LEARN THAT DEALERS HAVE NEW STEERING ASSEMBLIES IN INVENTORY FOR 2016 AND 2017. SEEMS AS THOUGH CHEVY KNOWS IT HAS A SERIOUS SAFETY/STEERING ISSUE AND HAVE MADE A BUSINESS DECISION TO NOT RECALL UNTIL THERE IS A CATASTROPHIC FAILURE AND PEOPLE DIE. THERE ARE OTHER REPORTS ON THIS SITE OF FAILURES AT MILEAGES FROM 1700 ON UP. THIS CLEARLY IS THE RESULTS OF A DESIGN OR SYSTEM FLAW AND IS SYSTEMIC. THIS MATTER NEEDS TO BE INVESTIGATED.

Incident Aug 1, 2018

HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE DEALER AND THEY GET MICHELIN TO COVER 30% FOR A NEW SET OF FRONT TIRES WHICH STILL COST ME APPROX. $700.00. WELL 6 MONTHS LATER I HAVE 21K MILES ON THE NEW TIRES AND THEY ARE STARTING TO DO THE SAME THING I BROUGHT THE TRUCK IN TO THE DEALER TWO WEEKS AGO TO HAVE THEM ASSESS THE SITUATION AND HAVE YET TO HEAR BACK FROM THEM. SO ONE WEEK AGO TODAY I CALLED GM DIRECTLY AND THEY TOLD ME THEY WOULD CALL BACK WITH IN TWO BUSINESS DAYS AND OR NO LATER THAN FRIDAY. WELL FRIDAY HAS PASSED I DO NOT KNOW WHAT TO DO I USE THIS TRUCK TO MAKE MY LIVING AND I AM VERY CONCERNED ABOUT SAFETY AND THE PRE MATURE WEAR ON THE TRUCKS FRONT END COMPONENTS. THERE IS A STRANGE VIBRATION IN THE FRONT END AND IT PULLS TO ONE SIDE OR THE OTHER ON THE FREEWAY THE DEALER HAS ALIGNED THE FRONT END WITH NO RESULTS.

Incident Jul 4, 2018

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Incident Apr 5, 2018

AT ALL TIMES, INCLUDING WHILE DRIVING AT HIGHWAY SPEEDS, THE ACCELERATOR PEDAL MAKES A SQUEAKING SOUND WHICH IS NOT ONLY IRRITATION, BUT A SIGN OF SOME SORT OF PROBLEM WITH THE ACCELERATOR PEDAL ITSELF. TOOK IT INTO DEALERSHIP UNDER WARRANTY STILL AND THEY CLAIM THAT THIS DEFECT IS NORMAL SIMPLY BECAUSE THEY FOUND THE SAME CONDITION ON ALL OTHER SIMILAR VEHICLES THAT THEY CHECKED. I SUGGEST THAT ALL OF THESE VEHICLE SUFFER THE SAME DEFECT. THIS IS A TELLTALE SIGN OF A PROBLEM, WHAT IF THE PEDAL WERE TO BECOME STUCK WHEN DEPRESSED? DEALERSHIP SAID THEY ARE UNABLE TO LUBRICATE IT OR MODIFY IT. UNWILLING TO DO ANY OTHER REPAIR ABOUT THIS. CLAIMS IT IS "A NORMAL CONDITION". ONLINE FORUMS SUGGEST THAT OTHERS DEALERS HAVE MADE UNIT REPLACEMENTS AND/OR MODIFICATIONS TO FIX THE NOISE.

Incident Feb 1, 2018

HEADLIGHT PROJECTION ARE HORRIBLE AND UNSAFE. I DO A LOT OF NIGHT DRIVING ON POORLY LIT AND UNLIT STREETS BOTH IN NEIGHBORHOODS AND IN WIDE OPEN AREAS. DRIVING THROUGH RAIN ON POORLY MARKED ROADS. THESE LIGHTS DO NOT SHINE FAR ENOUGH NOR WIDE ENOUGH. I THOUGHT THERE WERE SAFETY STANDARDS TO MEET, BUT THERE MUST BE NONE OR GM JUST DIDN'T MEET THEM. BEEN THIS WAY SINCE NEW SO I'M NOT SURE WHAT TO PUT IN THE DATE BELOW.

Incident Jul 25, 2016

DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER

Incident Jan 1, 2017

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFERENT AND HAD TO BE TURNED A FEW INCHES BEFORE THE VEHICLE WOULD RESPOND AND TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARAMIE GM AUTO CENTER (3600 GRAND AVE, LARAMIE, WY 82070 (307) 460-4761) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,500.

Incident Aug 8, 2017

BAD PAINT, EXTREMELY SOFT, CHIPS EASILY. REAR OF FENDERS AND TAILGATE SHOWED CHIPS AFTER 1500 MILES, NOW FRONT OF REAR FENDERS ARE CHIPPED AS WELL AS NUMEROUS PLACES ON SIDES AND FRONT OF VEHICLE. DEALER TOLD ME IT WAS DUE TO DUST STORM. MY 2003 SILVERADO HAS PAINT THAT LOOKS NEWER THAN MY 2016 AND IS PARKED IN THE SAME LOCATION.

Incident Oct 6, 2016

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, FELT SOFT, AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY SLOW DOWN AND STOP WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO POWER GM (16070 STATE RTE 170, EAST LIVERPOOL, OH 43920 (330) 385-9100), BUT NEITHER PLACES COULD DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE BRAKE PADS HAD TO BE CHANGED EVERY 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A LAW SUIT. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD POSTPONED COURT HEARINGS REPEATEDLY AND THE VEHICLE WAS NOW PART OF A LEMON LAW. THE FAILURE MILEAGE WAS 4,000.

Incident Sep 1, 2016

AT 2000 MILES ON MY NEW TRUCK, THE STEERING BECAME VERY LOOSE. DEALER REPLACED STEERING BOX. I HAVE NOW HAD IT IN 3 MORE TIMES WITH LOOSE STEERING. VERY SCAREY TO DRIVE ON THE FREEWAY WITH LOOSE STEERING. YOU FEEL IT MORE AT HIGHER SPEEDS THAN YOU DO AT LOWER SPEEDS

Incident Mar 6, 2017

4 WHEEL DRIVE DID NOT ENGAGE BEFORE. STUCK ON AN SNOWY PARKING STRUCTURE AND COULD NOT GET UP THE RAMP, DUE TO 4WD NOT ENGAGING.DRIVE SHAFT PARTS BROKE WHILE ENGAGING 4WD. IT WAS CRACKED PRIOR TO THE BREAK, BUT THE TORQUE CAUSED IT TO SNAP IMPACTING THE TRANSMISSION,RIPPING OUT THE FILTER FROM THE TRANSMISSION CAUSING IRREPARABLE DAMAGE. REAR WHEELS WERE IN MUD NEAR A BOAT RAMP. FRONT TIRES WERE ON DRY GROUND. ATTEMPTED TO PULL OUT, REAR TIRES SPUN. STOPPED TRUCK, PUT INTO 4 HI AND THE FRONT TIRES WOULD NOT CATCH, AND REAR SPUN. DIGGING DEEPER INTO THE MUD. STOPPED THE TRUCK AND PUT IT IN 4 LO, PLACED IT IN DRIVE PULLED OUT SLOWLY AND THEN A LOUD BANG. IMMEDIATELY TURNED OFF THE TRUCK.. HAD TO HAVE IT TOWED. SUTLIFF CHEVROLET IN HARRISBURG, PA REFUSES TO COVER THIS UNDER WARRANTY DUE TO "ABUSE". THEY INSIST 4WD IS WORKING DUE TO THE LIGHT ON THE DASH LIGHTING UP, BUT THE DRIVE SHAFT IS NOT ATTACHED. 4WD CAN NOT BE VERIFIED UNTIL AFTER IT,S REPAIRED. YOU CAN CLEARLY SEE IN THE PICTURES HOW PART OF THE CRACK IS CLEAN AND THE OTHER HALF IS DIRTY FROM ROAD GRIME.

Incident Jun 7, 2017

TRUCK WOULD NOT START. SECOND TIME THIS HAS OCCURRED. FIRST TIME TRANSFER PUMP WAS EXCHANGED. NOW BEING TOLD IT IS REQUIRING FRONT AND REAR TANK LEVEL SENSORS. TWICE HAVE BEEN STRANDED IN THIS VEHICLE FOR FUEL ISSUES. PRIOR ISSUE OCCURRED WHILE TRUCK WAS DRIVING ON A STREET. THIS TIME, WHEN TRYING TO RESTART AFTER COMPLETING A DELIVERY.

Incident May 18, 2017

2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS

Incident Oct 28, 2016

GAS EXPLODED OUT THE TOP OF THE TANK - CAUSING GAS TO FLOW OUT OF THE TOP. NO FIRE STARTED SINCE IT HAPPENED RIGHT AS THE FIRETRUCK WAS PASSING THE AREA. THEY HEARD THE NOISE AND SMELLED THE GAS. THEY DISCONNECTED THE BATTERY AND MARKED OFF THE AREA. THEY ALSO ASSISTED IN CLEANING UP THE SPILL. VEHICLE WAS IN MOTION WHEN THE EXPLOSION TOOK PLACE AND THEY CONTINUED TO COAST TO A SAFE SPOT SINCE THE TRUCK NO LONGER WAS GETTING FUEL.

Incident Apr 18, 2017

THE TRUCK IS A 2016 CHEVROLET 3500 HD DIESEL, WHEN THE TRUCK GOES INTO REGENERATION MODE THE TRUCK ACCELERATES WITHOUT NOTICE. IT DOESN'T MATTER IF IT'S IN PARK, REVERSE, NEUTRAL OR DRIVE, THE RPM OF THE ENGINE SPEEDS UP TO ABOUT 900 RPM. IN A FORWARD MOTION IT WILL SPEED UP FROM 6 MPH TO 10 MPH IN DRIVE WITHOUT NOTICE. IN REVERSE IT WILL SPEED UP TO 5 MPH WITHOUT NOTICE. IF YOU ARE AT A STOP LIGHT AND IT GOES INTO REGENERATION MODE IT WILL ALMOST PUSH THROUGH THE BRAKE, INADVERTENTLY CATCHING YOU OFF GUARD AND HAVING TO PUSH ON THE BRAKE WITH EVEN MORE PRESSURE. I'VE TAKEN THE TRUCK TO THE DEALER AND WAS TOLD TWICE THAT IT'S A CHARACTERISTIC OF THE COMPUTER AND CAN NOT BE CHANGED.

Incident Apr 8, 2017