2017 Chevrolet Silverado 3500

The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that the vehicle was unable to start. The contact replaced the battery and starter; however, the failure recurred. Upon inspection, the contact noticed that the fuse panel had melted. The vehicle was towed to the dealer where it was determined that the main wiring harness and the fuse panel needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

Incident Jul 1, 2022

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 60 MPH when depressing the accelerator pedal, the vehicle began to shudder. The contact stated no warning light was illuminated. The contact stated he continued to drive to his residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the torque converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 50,676.

Incident Aug 9, 2022

The contact owns a 2017 Chevrolet Silverado 3500. The contact stated there was space between the subframe and the dump body; due to hinge failure which caused the body to move from side to side. There were no warning lights illuminated. The contact also stated that he was unable to release the tailgate in a pivot position; however, when the dump body was flat the tailgate operated as designed. The contact stated that the hydraulic system was operating as designed. The vehicle was taken to an independent mechanic for other repairs; however, the mechanic was unable to determine the cause of the failure with the tailgate. The vehicle was not repaired. Additionally, the failure was with the tailgate unable to line back up correctly; however, another independent mechanic had since repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. The VIN was not available.

Incident Jun 25, 2021

The touchscreen malfunctions intermittently. My vehicle currently has 36,687 miles and this problem has persisted for a while and is getting worse. It has been to the dealer several times and has been reprogrammed. The dealer now is telling me they don’t know what to do. The problem is the touchscreen develops a mind of its own and it starts calling people of the phone contact list or my personal favorite is the radio turns itself on at almost full volume. At other times it tries to contact Onstar when not needed or it mutes the phone call. It’s bad enough that I’m no longer able to use hands free calling in my vehicle. All of these actions either scare you as it is not expected or they require you to take you’re eyes off the road to shut off the radio, unmute the call, or to cancel the call. P.S. To me it does appear to be worse the warmer it is.

Incident Apr 18, 2022

The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.

Incident Mar 22, 2022

Since the purchase of the truck the vehicle does emergency breaking at different times from what seems to be faults sensor input. #1 on freeway onramp specialty circular 2 lane, if on the inside lane the truck will alarm and drop the throttle out. This also happens some time at the 3/4 point of the on ramp when cars on the freeway are perpendicular in front of the vehicle. # 2 the same alarm and throttle dropout happen on the freeway randomly and on two lane roads when vehicle are approaching on a 2 line road. I don’t know if break lights are activated, but I have had people honk at me for the deceleration.

Incident Jan 20, 2022

The contact owns a 2017 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.

Incident Dec 28, 2021

The contact owns a 2017 Chevrolet Silverado 3500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, McCarthy Chevrolet (675 N Rawhide, Olathe, KS 66061) were made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Incident Aug 1, 2021

The contact owns a 2017 Chevrolet Silverado. The contact stated that while her husband was driving at 70 mph, he hit a deer. Only the trim of the side curtain air bags deployed with a powder substance released from the air bags. The driver and passenger-side air bags did not deploy upon impact. No injury was sustained. A police report was filed. The vehicle was towed to a tow yard. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

Incident Oct 26, 2021

The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.

Incident Aug 2, 2021

UPON STARTUP.. ENGINE IDLE WAS ROUGH. CHECK ENGINE LIGHT CAME ON. CODE P050D WAS FOUND. TOOK IT TO A MECHANIC AND THE INJECTORS ARE BAD

Incident Mar 25, 2020

1ST TO 2ND GEAR SHIFTS ARE HESITANT AND ROUGH, SOMETIMES DANGEROUS CAUSING TRUCK TO JUMP FORWARD. USUALLY IN PARKING LOTS. IF STOPPED ON A DOWNHILL ; I TAKE FOOT OFF BRAKE THEN THE TRUCK WILL ROLL LIKE ALL CARS DO, AND THEN WHEN I STEP ON THE ACCELERATOR, THE TRUCK ENGINE WILL REV UP AS IF IN NEUTRAL THEN SLAM INTO GEAR CAUSING ME TO NEARLY REAR END THE CARS IN FRONT ON MULTIPLE OCCASIONS

Incident Mar 10, 2020

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING 20 MPH, WATER STARTED TO LEAK NEAR THE DRIVER'S SUN VISOR. THE VEHICLE WAS TAKEN TO WOODRUFF CHEVROLET LOCATED AT (6007 SC-101, WOODRUFF, SC 29388), WHERE IT WAS DIAGNOSED WITH NEEDING ANTENNA TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 87,594.

Incident Mar 4, 2020

DRIVING ON THE INTERSTATE SEEMS TO BE ONLY ABOVE 70MPH OR MORE THE TRUCK VIBRATES VERY BAD IN THE SEATS, FLOOR, ARMREST.. 70MPH AND LESS I FEEL NOTHING AND RIDES SMOOTH.. AT 80MPH IT LITERALLY FEELS LIKE YOUR GONNA LOSE CONTROL.. VERY UNSAFE IN MY OPINION

Incident Mar 7, 2020

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL CLUNKING SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE OIL LEVEL WAS ALWAYS LOW. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE MIDWAY CHEVROLET LOCATED AT (2323 W BELL RD, PHOENIX, AZ 85023) WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC), THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TOLD THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Incident Aug 1, 2017

MY 2017 CHEVY 2500HD SILVERADO SHAKES HARD WHEN THE BRAKES ARE APPLIED.

Incident Dec 10, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB

Incident Feb 10, 2020

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ERIKS CHEVROLET LOCATED AT (1800 S REED RD, KOKOMO, IN 46902 (765) 457-8333) WHO ORDERED PARTS TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.

Incident May 1, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

Incident Feb 26, 2020

WHILE COMING TO A STOP IN TURN LANE, BRAKE ASSIST LIGHT CAME ON. INTERMITTENT ISSUE. AFTER COUPLE DAYS OF EXPERIENCING, I TAKE TRUCK IN TO FIND OUT ABOUT RECALL. THEY PERFORM REPROGRAMMING. DOESN'T FIX ISSUE. TELL ME I HAVE TO PAY DIAGNOSTIC FEE. THY FIND VACUUM PUMP NEEDS REPLACING. THEY COVERED COST UNDER "SPECIAL COVERAGE" BECAUSE THEY KNOW IT'S FAULTY (BUT NOT COVERED ALREADY UNDER RECALL?). THEY SAY IT'S FIXED. I PICK THE TRUCK UP, BRAKE ASSIST LIGHT COMES ON DRIVING OUT THE PARKING LOT. TAKE IT BACK NEXT DAY. THEY TELL ME "PIN" IN THE CONNECTOR IS BROKEN CAUSING "GROUND FAULT." THEY CHARGE ME $500+ TO RUN NEW WIRE IN WIRE HARNESS. SAME CONNECTOR THAT WOULD HAVE TO BE TOUCHED WHILE REPLACING VACUUM PUMP. I PAY TO HAVE PIN FIXED. 3 WEEKS LATER, BRAKE ASSIST LIGHT COMES BACK ON WITH SAME EXACT SYMPTOMS. THIS TIME, THEY TELL ME ECBM NEED TO BE REPLACED. NOT JUST REPROGRAMMED. SOMEHOW, THE PRIOR TIMES, THE ERROR CODE WASN'T STORED. A) ERRORS AREN'T BEING STORED B) THEY'RE COVERING THEIR WARRANTY COST BY CHARGING FOR OTHER ADJACENT PARTS C) BRAKE ASSIST ISSUE GOING ON FOR NEARLY 8 WEEKS NOW UNRESOLVED. THEY NEED TO EXPAND THEIR RECALL TO INCLUDE ADJACENT "CONNECTORS" WHICH THE DEALER ADMITS HARDLY EVER FAIL. ALSO SHOULD INCLUDE VACUUM PUMP NOT JUST AS SPECIAL COVERAGE. ALSO, RECALL SHOULD EXPAND TO REPLACE ECBM BECAUSE APPARENTLY THEY AREN'T STORING FAULT CODES WHEN THEY OCCUR. I READ THIS SAME THING ACROSS MANY FORUM POSTS ONLINE. ALL THE SAME ISSUES. HARD BRAKING, OR SOFT MECHANICAL BRAKE FEEL. I'VE NOW SPENT 1100 DOLLARS ON A PROBLEM THAT FALLS SQUARELY WITHIN THE DESCRIPTION OF THE RECALL. THEY TELL ME THAT "THESE PARTS" AREN'T COVERED UNDER THE RECALL. I SAY, EXPAND THE RECALL. RECALL STATES THEY DON'T HAVE TO INCLUDE THIS IN SEC FILINGS. I THINK THEY ARE UNDER REPRESENTING THEIR TRUE COSTS. MY GM CASE #9-5696419690

Incident Dec 23, 2019

TRANSMISSION IS FAULTY, HAS BEEN TO THE DEALER WHERE I PURCHASED SEVERAL TIMES, THEY FLUSHED THE TRANS 2 OR 3 TIMES THEN FINALLY REBUILT THE TRANSMISSION WITH AROUND 60,000 MILES. NOW I'M AT 70,000 MILES AND HAVING TRANSMISSION PROBLEMS AGAIN. IT SURGES BETWEEN GEARS, SOMETIMES FEELS LIKE I'VE BEEN REAR ENDED AND SOMETIMES SEEMS TO SKIP A GEAR AND BE IN NEUTRAL FOR A FEW SECONDS BEFORE CLUCKING INTO GEAR.

Incident Sep 23, 2019

AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD

Incident Feb 19, 2020

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET LOCATED AT 12845 CENTRAL AVE, CHINO, CA 91710 WHERE THEY INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Incident May 15, 2019

STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.

Incident Feb 12, 2020

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

Incident Nov 25, 2019

TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.

Incident Jan 15, 2020

AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.

Incident Jan 20, 2020

THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.

Incident Feb 22, 2019

TRAILER BRAKE CONTROL MODULE LIGHT ILLUMINATED IN THE DASH. THIS MAY CAUSE THE VEHICLE TO BE INOPERABLE UNEXPECTEDLY. THIS PART MAY BE ASSOCIATED WITH A REPROGRAMMING ISSUE THAT WAS ON ANOTHER RECALL. CUSTOMER IS BURDENED WITH REPAIR COSTS AND THE MODULE IS IN HIGH DEMAND AS PART OF A 'NATIONAL RECALL'. I HAVE BEEN WAITING 6 WEEKS FOR THE BACK ORDERED PART. I WAS TOLD IT WAS DELAYED AS RESULT OF A LABOR STRIKE.

Incident Jan 1, 2020

BRAKES SQUEAKED AND TIGHT AND NOT FUNCTIONING RIGHT

Incident Aug 8, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO, SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V-328000 (ENGINE). THE DEALER SMEDLEY'S CHEVROLET (937) 412-1316, AND THE MANUFACTURER STATED THAT THEY WERE TAKING CARE OF THE COLD WEATHER STATES FIRST. THE CONTACT STATED PARTS WERE SHIPPED TO COLD WEATHER STATES IN NOVEMBER 2019. THE CONTACT WAS INFORMED THAT HE COULD DRIVE 200 MILES TO HAVE THE RECALL REPAIRS PERFORMED IN ANOTHER STATE. THE FAILURE MILEAGE WAS 35,000.

Incident Jun 1, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TRAVELING AT 70 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH HIS EMERGENCY BRAKE AND PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO BOB STALL CHEVROLET (7601 ALVARADO RD, LA MESA, CA 91942) TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC);HOWEVER, THE DEALER DID NOT HAVE THE PARTS TO SERVICE THE VEHICLE. THE VEHICLE REMAINED IN THEIR POSSESSION FOR 6 WEEKS. THE CONTACT REQUESTED A LOANER VEHICLE WHICH WAS DENIED. THE MANUFACTURER HAD BEEN NOTIFIED OF MATTER AND HAVE OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

Incident Dec 6, 2019

PAINT SEEMS TO CHIP AND PEEL EXTREMELY EASILY, ESPECIALLY FROM THE FRONT BUMPER

Incident Jan 1, 2019

MY 2017 SILVERADO IS EXPERIENCING A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I TOOK IT INTO THE DEALERSHIP IN OCTOBER 2019 FOR THE RECALL PERTAINING TO THIS ISSUE WHERE THEY REPROGRAM THE BRAKING UNIT. I HAD TAKEN IT IN FOR THAT RECALL JUST AS A PREVENTATIVE MEASURE BUT NOW 4 MONTHS LATER I HAVE A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I HAD NOT HAD A BRAKING ISSUE UNTIL NOW. WHEN IT ACTS UP THE PEDAL IS SO HARD IT MAKES IT DIFFICULT TO STOP THE TRUCK. IT SEEMS TO HAVE A HARD BRAKE PEDAL WHEN I'M GOING SLOW AS IN BUMPER TO BUMPER TRAFFIC OR PARKING THE VEHICLE IN A PARKING LOT WHILE APPLYING THE BRAKES OFF AND ON WHILE DOING SO.

Incident Jan 11, 2020

WHILE DRIVING THE VEHICLE DURING NIGHTTIME HOURS THE DASHLIGHTS AND NAVIGATION SCREEN WILL TURN TO DAYLIGHT MODE WHICH THEN MAKES THE TRUCK HEADLIGHTS TURN OFF (WHEN IN AUTO MOD) AND THE NAVIGATION SCREEN IS TOO BRIGHT AND DISTRACTS YOU WHEN DRIVING. THE DASH LIGHTS AND NAVIGATION SCREEN WILL RANDOMLY SWITCH BETWEEN DAYTIME AND NIGHT TIME MODE WHEN DRIVING.

Incident Jan 3, 2020

HAD RECALL PERFORMED TO ADDRESS HARD BREAKING AT SLOW SPEEDS. NOW THE TRUCK IS HARDER TO STOP AT SLOW SPEEDS AND GM WILL NOT FIX THE PROBLEM. THEY KNOW IT'S THE VACUUM PUMP AND BOOSTER AND EXPECT ME TO PAY FOR IT.

Incident Dec 31, 2019

RECALLED AT DEALERSHIP FOR BRAKE SOFTWARE ADJUSTMENT. AFTER RECALL BRAKE PEDDAL PERIODIACLLY IN HOT WEATHER COMPRESSES CO.PLETLY TO FLOOR AND MAKES LOUD SQUEEKING SOUND. TRUCK IS HARD TO STOP WHEN THIS HAPPENS. VEHICLE WS IN SLOW MOVING APPROACH TO PARKING LOT.

Incident Oct 24, 2019

THIS COMPLAINT DEALS WITH THE BRAKE RECALL COMING FROM GM. I DID TAKE THE TRUCK TO HAVE THE BRAKE SYSTEM REPROGRAMMED. I HAD NO ISSUES UNTIL AFTER THE REPROGRAMMING OF THE SYSTEM. WHILE IN PARKING LOT GOING LESS THAN 5 MPH. I PULLED INTO A PARKING SPOT PLACED THE TRUCK INTO REVERSE TO STRAIGHTEN OUT AND DURING THE PROCESS OF PULLING BACK INTO THE PARKING SPACE STRAIGHT. WHEN I WENT TO DEPRESS THE PEDAL IT WAS VERY STIFF, IT ACTUALLY SEEMED AS IF THE BRAKE PEDAL WAS PUSHING BACK AT MY FOOT AND THE TRUCK DID NOT STOP WHEN IT WAS EXPECTED TO. LUCKILY, THERE WAS NO CAR IN THE SPACE IN FRONT OF ME ALLOWING FOR THE TRUCK TO COME TO A STOP WITH NO ACCIDENTS OR INCIDENTS. THIS AT OCCURRED APPROXIMATELY 73,500 MILES. I DID NOTIFY THE DEALERSHIP ABOUT THIS AND THEY ARE REPLACING THE VACUUM BRAKE PUMP FREE OF CHARGE. HOWEVER, IF CIRCUMSTANCES WERE DIFFERENT THIS ISSUE MAY HAVE RESULTED IN AN ACCIDENT.

Incident Dec 22, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING AT VERY LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND LURCHED FORWARD ON SEVERAL OCCASIONS, NEARLY STRIKING A PEDESTRIAN. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW CHEVROLET (2109 E. MAIN STREET, MOUNTAIN VIEW, AR), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

Incident Apr 1, 2018

THE STEERING WHEEL VIBRATES AT AROUND 65 MPH. IT FEELS LIKE YOU ARE ROLLING OVER RUMBLE STRIPS. THE DEALERSHIP BALANCED THE TIRES, BUT THE VIBRATION CONTINUES. RESEARCHING THE ISSUE INDICATES IT MAY BE A PROBLEM WITH THE TORQUE CONVERTER.

Incident Oct 16, 2019