2014 Chevrolet Suburban 1500

The contact owns a 2014 Chevrolet Suburban. The contacts stated while driving at night at an unknown speed, the high-beam headlights were activated to see the roadway. Several unknown warning lights then became illuminated. The vehicle shuddered and jerked for approximately 30-40 seconds before resuming normal driving. The contact stated that the failure occurred after activating the high-beam headlights. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact felt unsafe driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000

Incident Jul 14, 2021

Dashboard cracked at front passenger air bag and steering wheel like many other owners have experienced.

Incident Nov 1, 2019

Service suspension system & dash cracked by recalled airbag that we haven't been notified to fix yet on passenger side. Also small crack starting on drivers side.

Incident Jun 11, 2021

We need to sell this vehicle, which our company can not do with an open recall on it - the auction company will not allow it. I called Gene Messer Chevy and spoke with Keith & was told they CAN NOT repair yet As recall was listed in Feb, this is affecting our ability to dispose of vehicle in timely manner. My company is AgriSompo North America and the vehicle is located at our Lubbock Texas office.

Incident May 27, 2021

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS TRANSMISSION CONTROL SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.

Incident Apr 14, 2021

TRANSMISSION RELEASED AT LIGHT ON HILL AND ROLLED BACK OUT OF CONTROL WITHOUT ABILITY TO MOVE FORWARD.

Incident Jan 9, 2021

CRACKED DASHBOARD. AFRAID IF IN ACCIDENT SHRAPNEL FROM CRACKED DASH WILL GO FLYING ESPECIALLY IF AIRBAGS ARE DEPLOYED.

Incident Nov 1, 2019

I SAW A RED STURDY SIGNAL ON THE DASHBOARD THAT STATES, "SERVICE AIRBAG SOON." THEN, SAW CNN NEWS OF THE RECALL AND 17 DEATHS. CAN I HAVE MY AIRBAG EXAMINED AND FIXED?

Incident Nov 23, 2020

TL* THE CONTACT OWNS A DOREL JUVENILE GROUP MAXI-COSI CAR SEAT, MODEL NAME: PRIA 85, MODEL NUMBER: CC121BIZ, MANUFACTURED DATE: 05/07/2015 UTILIZED IN A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT SCREWS USED TO SECURE THE HARNESS BUTTON UNSCREWED FROM THE HARNESS. ADDITIONALLY, THE REAR SCREW WAS HALFWAY UNSCREWED FROM THE HARNESS BUTTON. THE FAILURE CAUSED THE HARNESS STRAP TO BECOME FRAYED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CAR SEAT WAS NOT REPAIRED. THE MANUFACTURER ORDER A REPLACEMENT CAR SEAT WHICH WAS STILL PENDING ARRIVAL TO THE CONTACT.*DT*JB*DT THE CONSUMER SUBMITTED PHOTOS. *TR

Incident Sep 25, 2020

DASH IS CRACKED IN TWO PLACES ALSO INSIDE HANDLE IS MADE OF PLASTIC AND IT IS BROKEN. VEHICLE WAS STATIONARY

Incident Jan 1, 2020

THE DASHBOARD HAS CRACKED IN NUMEROUS PLACES. *TR

Incident Jun 8, 2020

FRONT DRIVERS SEAT AIRBAG HAD TO BE REPAIRED REPAIRED AT CHEVROLET DEALER. *TR

Incident May 19, 2020

THIS CAR'S FUEL EFFICIENCY IS ATROCIOUS. IT WAS ADVERTISED AS 16-22 MPG BUT I HAVE NEVER BEEN ABLE TO GET MORE THAN 11 MPG ON THE HIGHWAY, IT'S LOWER AROUND TOWN. 12 MPG AROUND TOWN. I'VE TAKEN IT IN TO CHEVY DEALERSHIPS AND MAINTENANCE SHOPS AND THEY SAY THERE IS NOTHING THEY CAN DO. I'VE OWNED PREVIOUS SUBURBANS WITH 30 GALLON GAS TANKS AND CAN GO 600 MIKES ON A FULL TANK OF GAS. HOWEVER, I HAVE TO STOP FOR GAS WITH THIS CAR AFTER 325-350 MILES. IT'S TERRIBLE, ESPECIALLY IN LONG TRIPS. THERE IS SOMETHING WRONG WITH THE FUEL USAGE BY THIS CAR CAR AND I DON'T KNOW WHO TO TURN TO FOR CORRECTION OF THE PROBLEM. IF YOU DON'T CONSIDER THIS A VALID COMPLAINT, CAN YOU REFER ME TO ANOTHER ORGANIZATION? I'VE TRIED TO GET AHOLD OF A NATIONAL CHEVROLET REPRESENTATIVE BUT I AM ALWAYS REFERRED BACK TO A LOCAL CHEVROLET DEALER WHO SAYS THERE IS NOTHING THEY CAN DO TO HELP. I HOPE ( AND PRAY) THAT YOUR ABLE TO HELP BECAUSE THE CAR IS USING TWICE AS MUCH GAS AS I AM USED TO WITH THIS MODEL, HAVING HAD 20+ MPG WITH THE SUBURBAN I OWNED IN 2000. THANK YOU.

Incident Dec 14, 2016

WHEN TURNING ON THE VEHICLE THE LIGHTS WILL POWER SURGE. ONE DAY THE VEHICLE JUST DIDN'T START. THE NEXT DAY IT STARTED AND AS I WAS DRIVING DOWN THE ROAD I LOST THERMOSTAT CONTROL, THE POWER LOCKS WERE INVOLUNTARILY GOING UP AND DOWN, THE RADIO SHUT OFF, AND THE SPEEDOMETER AND GAUGES ALL WENT TO THE LEFT AND WERE NOT WORKING. WHEN I FINALLY PARKED THE VEHICLE I COULD SMELL AN ELECTRICAL BURNING SMELL. THE VEHICLE WAS IN MOTION FOR ALL OF THIS ON A 2 LANE ROAD.

Incident Feb 20, 2020

AFTER OWNING THE VEHICLE OVER 5 YEARS, THE DASHBOARD STARTED TO CRACK. AFTER RESEARCHING A FIX, I DISCOVERED A LOT OF OWNERS OF MY TYPE OF VEHICLE ARE EXPERIENCING THE SAME PROBLEM IN THE SAME LOCATIONS.

Incident May 1, 2019

I HAVE HAD MY CALIPER BOLT COME LOOSE AND WAS COMPLETELY MISSING TWO TIMES, ON TWO DIFFERENT WHEELS, AND DIFFERENT TIMES. THE FIRST TIME, IT CAUSE THE CALIPER TO PARTIALLY DISENGAGE AND WEDGE INTO THE RIM, CRACKING IT. THE SECOND TIME, IT WAS DETECTED BY THE HORRENDOUS NOISE AND CLACKING MADE BY THE LOOSE CALIPER WHILE DRIVING.

Incident Apr 10, 2019

OIL CONSUMPTION DUE TO AMF MODULE CAUSES LOSS OF OIL.

Incident Sep 25, 2019

LOSS OF PEDAL POWER WHEN BRAKING. HAS HAPPENED MULTIPLE TIMES WHILE DRIVING AND WHEN STOPPED. ON HIGHWAY AND CITY STREETS. ISSUE IS ONGOING HAS HAPPENED THE LAST TWO YEARS. HAVE FIXED MULTIPLE ITEMS ON BRAKE SYSTEMS AND IT CONTINUES TO HAPPEN.

Incident May 9, 2018

WIPERS NO LONGER WORK. THEY DO NOT TURN ON DUE TO FAULTY MOTOR AND OR LINKAGE. COMMON PROBLEM WITH GM VEHICLES

Incident Jul 16, 2019

AFTER PARKING THE VEHICLE AND TURNING OFF THE ENGINE WHEN THE KEY IS PULLED OUT OF THE IGNITION THE POWER DOORS WONT RELEASE AND POWER WINDOWS WONT WORK. WHEN STARTING THE VEHICLE AND TURNING BACK OFF THIS FIXES THE PROBLEM. THIS OCCURS ANYWHERE AND SPECIFIC TO PARKING THE VEHICLE. THE REMOTE START WORKS INTERMITTENTLY. SOMETIMES IT WILL WORK AND KEEP THE VEHICLE RUNNING AND OTHER TIMES IT WONT WORK AT ALL. THIS OCCURS ANYWHERE AND SPECIFIC TO THE VEHICLE PARKED. FOR NO REASON, THE CLOCK WILL RESET THE TIME AND DATE SO IT SHOWS 12:00 FOR THE TIME AND 01 01 2005 FOR THE DATE. THIS HAPPENS NO MATTER IF THE CAR HAS BEEN RUNNING THEN SHUT OFF AND THEN DRIVEN AGAIN OR IF THE CAR HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. THESE PROBLEMS HAVE ALL OCCURRED ON DIFFERENT DAYS BUT HAVE BEEN SPORADIC AND NOT OCCURRED AT THE SAME TIME. ALL THESE PROBLEMS HAVE BEEN OCCURRING SINCE APRIL OF 2019.

Incident Jul 2, 2019

THE TRANSMISSION KEEPS SLIPPING BETWEEN 1ST AND 2ND GEAR AND HAVING DIFFICULTY SHIFTING OUT OF REVERSE WITH ONLY 80,000 MILES. I HAVE TAKEN IT TO MAUS CHEVROLET (TAMPA, FL) SEVERAL TIMES AND THE PROBLEM IS NOT BEING FIXED. NO REASON FOR THE TRANSMISSION TO FAIL AT 80,000 MILES BUT THERE IS NO RECALL.

Incident Dec 1, 2018

DASHBOARD CRACKED IN TWO PLACES. NO REASON.

Incident Mar 27, 2018

DASH IS CRACKED ON PASSENGER SIDE AT AIR BAG

Incident Aug 22, 2018

CRACKED DASHBOARD AT INFORMATION CLUSTER AND PASSENGER SIDE AIRBAG. DASHBOARD CRACK IS BAD ENOUGH THAT IF THE AIRBAG WERE TO ENGAGE SHARDS WOULD BE LAUNCHED INTO CABIN THUS CREATING A SAFETY HAZARD. THE CONDITION EXISTS WHETHER MOVING OR STATIONARY.

Incident Apr 15, 2018

THE DASHBOARD HAS CRACKED, STARTING TOWARDS THE WINDSHIELD AND TRAVELLING TOWARDS THE STEERING WHEEL. THERE WAS NO IMPACT, IT HAS CRACKED ON IT'S OWN OVER TIME. THE MANUFACTURER WOULD NOT FIX IT UNDER WARRANTY.

Incident May 17, 2018

THIS 2014 CHEVROLET SUBURBAN WAS PURCHASED BY MY HUSBAND IN 2017. CRACKS HAVE STARTED AT BOTH TOP CORNERS OF THE AIRBAG COMPARTMENT. ACCORDING TO INFORMATION FOUND ON THE INTERNET, THIS IS A COMMON OCCURRENCE, GM IS AWARE OF IT BUT CHOOSES TO IGNORE IT. IT SEEMS TO ME, THIS TYPE OF CRACKING COULD EFFECT THE PERFORMANCE OF THE AIRBAG OR CREATE A MORE DANGEROUS SITUATION IN CASE OF A WRECK.

Incident Apr 15, 2018

VEHICLE WAS SITTING IN OUR GARAGE, WENT TO CRAWL IN AND START UP AND THE DASH CRACKED, WE ARE CONCERNED AS IT IS CRACKED INTO THE PASSENGERS SIDE AIR BAG. .

Incident Apr 11, 2018

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE THIRD ROW SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO J P MOTORS CHEVROLET (3675 FRONTAGE RD, PERU, IL 61354) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE COST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Incident Aug 7, 2017

WOULD GET INTERMITTENT AIR BAG WARNING LIGHT. TOOK IT TO ONE DEALERSHIP AND FOUND NO CODES. LATER I FIGURED OUT IT WOULD ONLY BE ON WITH A PASSENGER IN THE SEAT AND TOOK IT TO ANOTHER DEALERSHIP WHERE IT WAS FOUND TO BE THE PASSENGER PRESENCE MODULE. WITH THE LIGHT ON THE AIRBAG WILL NOT DEPLOY. FILED THE COMPLAINT WITH GM WARRANTY DEPARTMENT AS THE TRUCK IS A 2014 MODEL AND ONLY 54,000 MILES, GM WILL NOT WARRANTY OR PAY FOR THE FIX. HAD TO PAY OUT OF POCKET TO CORRECT THIS SAFETY FEATURE

Incident Nov 7, 2017

MY DASHBOARD CRACKED RIGHT AROUND THE AIRBAG. I HAVE CONCERN THAT WHEN THE AIRBAG MY DEPLOY IT COULD CAUSE PHYSICAL HARM TO THE PASSENGER. CHEVROLET REFUSES TO REPAIR THE ISSUE BECAUSE IT IS 3 MONTHS OUT OF WARRANTY

Incident Aug 2, 2017

INTERMITTENT ELECTRICAL SHORT - RADIO NO POWER, DVD NO POWER. INTERMITTENT ELECTRICAL SHORT - STABILITY CONTROL DISPLAYING AFTER POWER RESTORED. INTERMITTENT ELECTRICAL SHORT AND HE VEHICLE STALLED ON 09/21/2017

Incident Sep 21, 2017

DASHBOARD IS CRACKING AND NON-REPAIRABLE. MY RESEARCH FINDS THAT THIS ISSUE HAS HAPPENED TO A VAST NUMBER OF 2007-2014 GM VEHICLES, THAT DEALERSHIPS AND GM ARE REFUSING TO FIX THE DASHBOARDS, AND THAT THE DASHBOARDS CONTINUE TO BREAK DOWN, CREATING MORE POTENTIAL FOR HAZARD.

Incident Aug 1, 2017

THE DASHBOARD CRACKS ON ITS OWN AS IT EXPANDS OVER TIME WITH HEAT AND WEAR. THE CRACKS OCCUR AROUND THE DRIVER SIDE DASH AND THE PASSENGER SIDE AIRBAG COMPARTMENT, MAKING IT QUESTIONABLE AS TO HOW THE CAR WILL HOLD UP DURING A COLLISION AND WHETHER OR NOT THE PASSENGER SIDE AIRBAG WILL DEPLOY PROPERLY.

Incident Feb 1, 2017

THE DASHBOARD BY THE AIRBAG HAS CRACKED .

Incident Mar 1, 2017

THE DASHBOARD IS CRACKING IN SEVERAL PLACES INCLUDED BY THE FRONT PASSENGER AIRBAG. WHILE RESEARCHING TO SEE IF A RECALL WAS AVAILABLE, NOTED NUMEROUS IDENTICAL ISSUES WERE NOTED DATING BACK TO 2009 BUT NO RECALL.

Incident Jan 16, 2017

I HAVE A 2015 SUBURBAN WHICH HAD ISSUES FROM DAY WHEN MY SUV CUT OFF AND WOULDN'T START BECAUSE OF A FAULTY BATTERY. IT HAD LESS THAN 100 MILES ON IT. IT HAD NUMEROUS RECALLS, I'M ON MY 3RD SET OF TIRES 275/55/20 CROSS CONTACT ECO WHICH YOU ONLY GET 25000 MILES IF BEST. MY ENTERTAINMENT SYSTEM HAD TO BE REPLACE BEFORE I HAD 20000 MILES. THE VIBRATION IS ANNOYING AND I'VE CHANGED MY TIRES AGAIN AND IT'S STILL VIBRANTING. AFTER READING OTHER COMPLAINTS I NOW REALIZE I' WASN'T GOING CRAZY WITH THE DIZZINESS.

Incident Nov 7, 2014

CRACKING DASHBOARD. NO ACCIDENT OCCURRED IT IS JUST CRACKING. I'M AFRAID IT MAY AFFECT THE AIRBAG.

Incident Oct 15, 2016

THE RIGHT REAR SEAT BELT WILL NOT RETRACT. CHEVROLET NEEDS $600 TO FIX IT. PEOPLE WHO CANNOT AFFORD THIS REPAIR ARE AT RISK OF DYING.

Incident Oct 24, 2016

CRACKED DASHBOARD

Incident Aug 1, 2016

AFTER RETURNING FROM A TRIP AND WHEN PULLING INTO A PARKING LOT THE TRANSFER CASE SHIFTED FROM 2 WHEEL DRIVE INTO 4 WHEEL LOW ON ITS OWN. NO ERROR LIGHTS CAME ON. THE INDICATOR LIGHT DID NOT REFLECT THE CHANGE INTO LOW GEAR. THE TYPICAL CLUNK OF THE TRANSFER CASE SHIFTING AND DIFFICULTY TURNING ON DRY PAVEMENT WERE VERY EVIDENT. THE TRANSFER CASE WAS SET TO 2 WHEEL DRIVE, NOT AUTO. AFTER THE CAR SAT IN THE LOT FOR APP. 20 MINUTES, WE BACKED UP AND PULLED FORWARD AND THE TRANSFER CASE SWITCHED BACK INTO 2 WHEEL DRIVE, AGAIN ON ITS OWN. THIS HAPPENED ONE TIME SO FAR.

Incident Jun 26, 2016