2010 Chevrolet Suburban 2500
Recalls, consumer complaints and crash ratings from NHTSA
Recalls1
EquipmentSep 3, 2010, Campaign 10E043000
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Risk
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
Remedy
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints122 total
Most reported, across all 122 complaints
- Air bags44%
- Structure24%
- Electrical system7%
Engine and engine cooling, electrical systemFiled Mar 23, 2026
Odometer Fraud. The contact purchased a 2010 Chevrolet Suburban. The contact stated that while driving approximately 55 MPH, the vehicle suddenly stalled. The vehicle was restarted and driven; however, approximately one minute later, the failure reoccurred. The vehicle was restarted and driven to a nearby parking lot. A certified mechanic arrived and inspected the vehicle. The mechanic diagnosed the vehicle with rod bearing failure, which caused damage to the engine. The vehicle was driven to the residence, and the contact was advised not to drive the vehicle to prevent a blown engine. The vehicle was not repaired. After the failure, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale on July 30, 2025. At the time of purchase, the mileage was approximately 180,000. The odometer indicated that the current mileage was 193,000. After researching the information on Infotracer.com, the contact discovered that on July 1st, 2001, the mileage was documented as 242,765. The manufacturer was not informed of the failure.
Incident Mar 23, 2026
Exterior lighting, air bags, forward collision avoidanceFiled Feb 4, 2024
*From day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). Dealership had no idea how to fix and Chevrolet said there was no known issue, so no help. *The running lights constantly short out. We continually replace them and they short out again! *We have replaced all four door handles! Cheap chrome plastic is not going to hold up. These should actually be metal to insure holding up! *The tires seem too big since they rub the fender well if you cut sharply to either side. You can actually hear them rubbing on the well as you cut hard to either side! *The dash cracked about five years after we purchased it. We kept it under our carport and this cracking was unacceptable! I called Chevrolet and they said there was no known issue or recall. We continued to ask our dealership to look for recalls on this. *There was a recall on our passenger side airbag. We tried to get it replaced and were told, no they could not. Takata went bankrupt, so sorry, Chevrolet will not replace air bag for you! *After a few years of not being able to use our front seat due to safety issues Chevrolet would not fix(defective airbag), we decided to save and get the airbag and cracked dash replaced on our own. Unacceptable! Proclaimed recalls should be tended to by manufacturer! *The cruise control just stopped working one day early on, no recall--not surprised:( *The fuel tank is cutting off at the pump as we try to put gas into the tank. This is problematic as the vehicle will not run without fuel! Currently fighting with this and contacting dealership to see if they can help at all. Everyone we know who has a Suburban or Tahoe has these same problems! These are all widespread problems/design flaws. Please look into these issues to make a better product!
Incident Feb 4, 2024
StructureFiled Dec 20, 2023
While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in Texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by GM.
Incident Jul 20, 2020
Air bagsFiled Jul 19, 2023
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Incident Feb 5, 2021
StructureFiled Mar 31, 2022
I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a Hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? Whose life is considered expendable? If it is a known issue and it has been, in good faith, brought to GMCs attention, why has it not been corrected?
Incident Mar 30, 2022
Unknown or otherFiled Jan 5, 2022
My dash is completely cracked in several places, I believe it’s a 2 piece dash the section closest to the windshield and the other half has the vents passenger airbag. There is approximately a 1 inch gap between the 2 pieces as well as multiple cracks. Also the rear sensors on the bumper I had replaced one and the part cost me $20 or less. I am disabled and was able to have a friend get under the rear of the truck and change 1 sensor. There still was a code and I had nobody around that could help me and I was due for inspection and thought I may get failed if they see a code. With that I brought my vehicle to Schumacher Chevrolet in Livingston NJ. So they told me I had another bad sensor and I had no way to clear the code so I had them do the repair. They told me the same part I brought for under $20 cost me there almost $300 for the sensor.. Do they have to use their parts or should they had given me the opportunity to get an aftermarket one whether they got it or I got it and then have them finish the job. Needless to say I walked out with a bill around $500. I’m permanently disabled and receive a little money from S.Security every months. That cost my 1/3 of my entire check for the month. I always thought they give you an option or aftermarket parts. I’ve had other vehicles in my life before I was disabled and always was asked. I’m really disappointed in the condition of the dash and the crazy amount for a part. Note I do have a 2008 F-Series Super Duty truck with a little over 108,000 miles and my Suburban only has 89,000 miles yet my Ford dash doesn’t have one crack in the dash. I also had a 1999 Chevrolet Tahoe and sold that in 2010 and got the new truck I mentioned but I have well over 120,000 miles on it and that didn’t have any dash cracks. That should be held accountable obviously it’s an issue with the company or how they are making the dash. My 75th Anniv Suburban should not have dash issues with as much as the vehicle costs. Parts are too $$
Incident Aug 16, 2021
Air bagsFiled Oct 15, 2021
TK Holdings Inc. (“Takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, and Tahoe vehicles; and certain GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment. SAFETY RISK:
Incident Sep 15, 2021
Unknown or otherFiled Sep 7, 2021
The front dash had suffered catastrophic cracking and damage from the sun and or heat. The majority of the Dan is so badly cracked and faking apart, a aftermarket dash cover was purchased to cover the unsightly OEM dash.
Incident Sep 7, 2021
Air bagsFiled Feb 24, 2021
SEVERE DASH CRACKING AROUND AIRBAGS. IF REPAIRED, I'M AFRAID THAT AIRBAG MAY DEPLOY. CRACKS ARE GETTING WORSE.
Incident Feb 26, 2020
Unknown or otherFiled Feb 17, 2021
TRUCK LOSES POWER TO ENGINE WHILE DRIVING. I HAVE NO OIL PRESSURE NO FUEL NO SPEEDOMETER AND NO ROOMS BUT MY BATTERY RUNS ON ABOUT 14. TRUCK WILL DRIVE AT SPEED IT SHUTSDOWN AT BUT IF U STOP IT TAKES A LITTLE LONGER TO GAIN SPEED. THIS HAS DID THIS ABOUT 5 TIMES IN 2 WEEKS I HAD IT IN THE SHOP 3 TIMES AND WE ARE UNABLE TO FIGURE IT OUT. IF U TURN THE TRUCK UP IT WILL NOT START U HAVE TO UNHOOK THE BATTERY TO GET POWER BACK.
Incident Feb 3, 2020
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Seat beltsFiled Jan 25, 2021
IT TAKES 3 TO 4 TRIES BEFORE THE SEATBELT CLICKS ON . DRIVER SIDE
Incident Mar 3, 2020
Unknown or otherFiled Dec 31, 2020
MY TRUCK IS AFFECTED DUE TO THE CRACKED DASH THAT IS A CONTINUING PROBLEM IN GYM TRUCKS LIKE MY 2010 SUBURBAN.
Incident Oct 15, 2020
Air bagsFiled Nov 16, 2020
UPON ENTERING THE VEHICLE THIS MORNING, 11/17/2020, I NOTICED A CRACK IN THE DASH NEAR THE PASSENGER SIDE AIRBAG. AS I STARTED THE VEHICLE AND DRIVING THE SERVICE AIRBAG LIGHT CAME ON. THE MILEAGE AT THE TIME WAS 129173.
Incident Nov 16, 2020
EngineFiled Oct 2, 2020
2010 5.3L ENGINE CONSUMES OIL AT AN EXCESSIVE RATE. THE LACK OF A LOW OIL WARNING HAS CAUSED THE ENGINE TO BE RUN WITHOUT OIL FOR EXCESSIVE PERIODS OF TIME. ENGINE ISSUES INCLUDE STALLING AND INABILITY TO START VEHICLE UNTIL DIAGNOSED BY MECHANIC AS BEING VOID OF OIL. OIL CONSUMPTION HAS BEEN AS HIGH AS 100% WITHIN A SIX MONTH PERIOD AFTER COMPLETING A CERTIFIED OIL CHANGE BY ASE PROFESSIONALS.
Incident Sep 30, 2020
Air bagsFiled Jul 27, 2020
WE NOTICED A CRACK ON THE DASHBOARD THAT APPEARS TO MOVE BETWEEN THE PASSENGER AIRBAG AND THE CENTER DASH VENT ON JULY 11TH, 2020. THERE WAS A SUBSTANTIAL AMOUNT OF NOISE "RATLLING" FROM THE DASH BOARD. ON JULY 18TH WE NOTICED THAT THE SPA E ON THE DASH UNDER THE VENT WAS HANGING EVEN LOWER AND MORE NOISE.ON 7/27/20 WE REALIZED THE CRACK CONTINUES TO SPREAD AND THE DASH IS SUNK IN MORE. WE ARW CONCERNED THE AIR BAG WILL NOT DEPLOY IF NEEDED OR THAT FURTHER COSMETIC INJURY WILL HAPPEN TO THE DASH. THE CAR WAS INITIALLY STATIONARY OUTSIDE OUR HOME. EACH INSTANCE THE CRACK IS VISIBLE AS WELL AS THE INCREASED SPACE UNDER THE VENT. THE PROBLEM BECAME MORE EVIDENT AS WE DROVE OFF EACH TIME. WE TAKE CITY STREETS AND HIGHWAY WHEN DRIVING. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED SEVERAL MAKES AND MODELS OF DIFFERENT VEHICLES AND HAVE NO IDEA WHY THIS IS HAPPENING. WE DO KNOW WE HAVE SIX CHILDREN AND THIS IS OUR FAMILY CAR THAT WE NO LONGER FEEL SAFE DRIVING.
Incident Jul 11, 2020
Unknown or otherFiled Jul 25, 2020
MY ENTIRE DASHBOARD IS CRACKING AND ITS INTO PIECES....I DO NOT PARK IN THE SUN
Incident Jan 16, 2019
StructureFiled Jun 22, 2020
DASHBOARD CRACKING IN 2 PLACES. *TR
Incident Apr 1, 2015
StructureFiled May 11, 2020
DASHBOARD CRACK IN MULTIPLE PLACES. *TR
Incident Feb 29, 2016
StructureFiled May 9, 2020
DASHBOARD CRACK. *TR
Incident Feb 29, 2016
Unknown or otherFiled Apr 17, 2020
JUST LIKE EVERYBODY ELSE ONLINE, MY DASH IS REALLY CRACKED. I HAVE 32 INCHES OF CRACKING. THIS VEHICLE IS IN SUPER SHAPE EXCEPT FOR THE DASH. *TR
Incident Apr 15, 2017
Air bagsFiled Apr 14, 2020
CRACKED DASH BOARD. NEXT TO AIRBAG AND ABOVE INSTRUMENT CLUSTER. CONCERNED FOR PROPER FUNCTION OF AIRBAG AS WELL AS THE INSTRUMENT CLUSTER. IT STARTED TO CRACK SEVERAL YEARS AGO AND CONTINUES TO GET WORSE EVERY YEAR.
Incident Apr 14, 2015
StructureFiled Mar 18, 2020
DASH CRACKED AND FELL APART. HAD TO REPLACE THE ENTIRE DASH BOARD ASSEMBLY. THE DASH WAS CRACKING AS IF IT WAS MADE OF GLASS. A PIECE OF THE DASH EVEN BROKE OFF WHILE I WAS DRIVING AND FELL ON MY LAP..
Incident Jan 1, 2017
Unknown or otherFiled Feb 1, 2020
CRACKED DASH IN MULTIPLE LOCATIONS.
Incident Apr 25, 2018
Air bagsFiled Dec 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). TOM LIGHT CHEVROLET (LOCATED AT 738 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 314-5564) WAS CONTACTED AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident Oct 1, 2018
StructureFiled Nov 8, 2019
DASH COVER IS CRACKED.
Incident Nov 4, 2019
Air bagsFiled Nov 3, 2019
NEED PAPERWORK SO MY AIRBAGS CAN BE FIX AT THE DEALERSHIP.
Incident Oct 31, 2019
Air bagsFiled Oct 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NIMNICHT CHEVROLET (1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 638-7986) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident May 1, 2016
Air bagsFiled Sep 30, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MARTIN CHEVROLET (LOCATED AT 23505 HAWTHORNE BLVD, TORRANCE, CA 90505, (310) 594-5987) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident Sep 30, 2019
Unknown or otherFiled Sep 13, 2019
THE DASHBOARD IS CRACKED ON THE DRIVER'S SIDE AND THE PASSENGER SIDE.
Incident Aug 12, 2013
Air bagsFiled Aug 24, 2019
AIRBAG RECALL AND GERRY LANE CHEVROLET'S REPRESENTATIVE CONTINUES TO TELL ME THAT A REMEDY FOR THE AIRBAG RECALL HAS NOT BEEN FOUND YET. THIS IS A RECALL!
Incident Jun 11, 2019
Unknown or otherFiled Aug 11, 2019
I HAVE READ 1,000'S OF COMPLAINTS ABOUT THE DASH BOARD CRACKING. I HAVE A CRACK ABOVE THE PASSENGER AIR BAG AND NOW ABOVE THE STEERING CLUSTER. THERE ARE TOO MANY COMPLAINTS FOR THIS TO CONTINUE TO GO UNATTENDED.
Incident Apr 20, 2018
StructureFiled Jul 17, 2019
DASH IS FALLING APART, FULL OF CRACKS; CHUNKS OF PLASTIC DASH HAVE BROKEN OFF. POTENTIAL SAFETY ISSUE IF INVOLVED IN AN ACCIDENT, ESPECIALLY IF DASH AIRBAG IS DEPLOYED. LARGE SHARP PIECES OF DASH WILL BREAK LOOSE AND BECOME PROJECTILES/ SHRAPNEL. I BELIEVE SUNLIGHT AND HIGH HEAT IN PARKED CAR HAS CAUSED THIS. NOT CAUSED BY AN ACCIDENT. DEFINITELY A DESIGN FLAW. SHOULD BE RECALLED.
Incident Dec 12, 2017
Air bagsFiled Jul 17, 2019
MY AIRBAG INDICATOR LIGHT HAS COME ON IN MY DASH AND WHEN I PULLED THIS UP ON YOUR SITE I AM NEEDING TO NO IF I TAKE MY VEHICLE TO THE DEALERSHIP ARE THEY GOING TO FIX THE PROBLEM OR AM I GOING TO HAVE TO PAY FOR THE REPLACEMENT OF THE DEFECTIVE PART ORIGINALLY INSTALLED IN MY VEHICLE. THE LIGHT COME ON WHILE I WAS DRIVING ON A SMOOTH CITY STREET.
Incident Jul 5, 2017
Unknown or otherFiled Jun 1, 2019
THE DASH IS CRACKED IN MANY PLACES FOR NO REASON AND SOME OF THE PIECES ARE SHARP.
Incident May 30, 2019
Air bagsFiled Mar 18, 2019
DASHBOARD IS CRACKED AROUND AIRBAG AND I AM CONCERNED IF THE AIRBAG WAS EVER DEPLOYED THE BROKEN DASHBOARD WOULD ACT LIKE SHRAPNEL AND INJURE PASSENGERS.
Incident Aug 8, 2017
Unknown or otherFiled Feb 14, 2019
LARGE CRACKS IN THE DASH BOARD. SOME STARTING AROUND PASSENGER AIRBAG AND SOME STARTING OVER THE STEERING WHEEL AREA.
Incident Feb 1, 2017
Air bagsFiled Jan 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VILLAGE CHEVROLET (LOCATED AT 16200 WAYZATA BLVD, WAYZATA, MN 55391, (952) 473-5444), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident Jul 12, 2016
Air bagsFiled Jan 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER, CONTACTING THE DEALER NASH CHEVROLET (630 SCENIC HWY LAWRENCEVILLE, GA 30046) THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident Jun 1, 2016
Air bagsFiled Jan 4, 2019
'TAKATA RECALL' DEALER STILL SAYS FIX NOT AVAILABLE YET NHTSA SAYS 68% OF REPAIRS HAVE BEEN COMPLETED ON YOUR WEBSITE.
Incident Jan 4, 2019
StructureFiled Aug 13, 2018
CRACKS (2 SEPARATE CRACKS; PHOTOS ATTACHED) APPEARED IN THE DASHBOARD OF 2010 CHEVROLET SUBURBAN LT ABOVE THE STEERING COLUMN AND NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IN THE DRIVEWAY WHEN THE CRACKS APPEARED -- THERE WAS NO EVENT TO CAUSE THE CRACKS TO APPEAR. A SEARCH ON A GM ONLINE FORUM ADVISED THIS TO BE A KNOWN DEFECT FOR CARS OF THIS MODEL AND YEAR.
Incident Aug 6, 2018
Air bagsFiled Jul 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION CHEVROLET WACO, 1625 N VALLEY MILLS DR. #1, WACO, TX 76710, (254) 242-0679) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident Jul 24, 2018
Air bagsFiled Jul 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AMERICAN CHEVROLET AT (209) 575-1606 (LOCATED AT 4742 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident Jul 2, 2018
Air bagsFiled Jun 18, 2018
CRACKED DASH OVER PASSENGER SIDE AIRBAG
Incident Apr 20, 2018
Unknown or otherFiled May 11, 2018
DASH CRACKING IN MULTIPLE AREAS AROUND THE AIRBAG CREATING A FLYING PROJECTILES HAZARD EVEN IN A MINOR FENDER BENDER IF THE AIRBAG DEPLOYS
Incident May 10, 2018
StructureFiled May 3, 2018
2 CRACKS ACROSS THE DASHBOARD THIS HAS TO BE FROM DEFECTIVE PLASTIC MADE IN MANUFACTURING THE DASHBOARD.
Incident Sep 8, 2017
Air bagsFiled Apr 14, 2018
TAKATA RECALL WHEN I FIRST RECEIVED THE NOTICE ABOUT THE RECALL IN JULY 2016 I CONTACTED JERRY CHEVROLET ABOUT REPLACING THE AIR BAGS AND WAS TOLD THE PARTS WERE ON BACK ORDER AND NOT AVAILABLE AT THIS TIME AND I WOULD BE CONTACTED WHEN THEY DID BECOME AVAILABLE AND THEN TOLD WHEN TO BRING IT IN FOR REPAIR. I WAITED AND WAITED. I CONTACTED THEM AGAIN IN 2017 AND WAS TOLD THE SAME THING. I ALSO CONTACTED A DIFFERENT DEALERSHIP AND WAS TOLD THE SAME THING. IT HAS BEEN 2 YEARS NOW AND THIS IS NOT ACCEPTABLE. I AM SCARED ABOUT DRIVING MY CAR AND AM UPSET THAT WHEN GM HAD ANOTHER RECALL ON MY HUSBANDS COBALT THAT THEY SET A DEADLINE AND YOU HAD TO GET YOUR CAR IN TO BE REPAIRED BEFORE THAT DEADLINE. AT THAT TIME OUR DAUGHTER WAS GOING THRU MULTIPLE DR. APPOINTMENTS AND SURGERIES AND WE COULD NOT MEET THAT DEADLINE. WE HAD TO PAY FOR THIS RECALL OUT OF OUR OWN POCKET. WHAT GIVES THEM A RIGHT TO SET A DEADLINE ON ANY RECALL WHEN I HAVE BEEN WAITING 3 YEARS ON THIS RECALL! NOT FAIR AT ALL! A RECALL IS NOT AN OWNERS FAULT.
Incident Jul 1, 2016
Air bagsFiled Mar 30, 2018
2010 CHEVROLET SUBURBAN MY DASH BOARD INEXPLICABLY CRACKED IN SEVERAL PLACES SOME AROUND THE AIR BAG. AFTER RESEARCHING, I FOUND THOUSANDS HAVE THE SAME PROBLEM AND ARE CONCERNED THE CHEAP PLASTIC DASH COULD TURN TO SHRAPNEL IN AN ACCIDENT. I HAVE READ PEOPLE SPEND HUNDREDS, SOMETIMES THOUSANDS TO FIX THE DAMAGE ONLY FOR IT TO HAPPEN AGAIN. GM NEEDS TO BE HELD RESPONSIBLE FOR THIS POOR AND CHEAP DESIGN FLAW. NO ONE DESERVES TO SPEND $40K ON A VEHICLE THAT LITERALLY CRACKS APART IN A SHORT TIME OF OWNERSHIP. IF GM REALLY STANDS BEHIND THE QUALITY OF THEIR PRODUCTS, THEN THEY NEED TO STEP UP AND TAKE CARE OF THEIR CUSTOMERS. AND WHILE I'M AT IT ALL VEHICLE MANUFACTURERS NEED TO STOP MAKING SUCH CHEAP UNSAFE PIECE OF CRAPS THAT ARE CONSTANTLY BEING RECALLED FOR SOME REASON OR ANOTHER. NHTSA NEEDS TO HOLD THESE MANUFACTURERS RESPONSIBLE FOR NOT ONLY RIPPING US ALL OFF, BUT ALSO PRODUCING SUCH UNSAFE VEHICLES. STAND UP AND GROW A BACKBONE NHTSA!
Incident Dec 6, 2017
Electrical system, air bagsFiled Mar 6, 2018
I AM HAVING A BIG ISSUE WITH CRACKS ON MY DASH BOARD- I HAVE A 2010 SUBURBAN AND THE CRACKS STARTED IN 2013 AND HAVE NOW GROWN IN SIZE TO WHERE A PORTION OF MY DASH HAS CAVED IN ABOVE THE INSTRUMENT CLUSTER AS WELL AS A CRACK NOW REACHING TO THE PASSENGER AIR BAG. I HAVE READ OF OTHER PEOPLE HAVING THE SAME CRACKING ISSUE IN THE SAME LOCATIONS ON THE DASH. IS THERE A FIX FOR THIS? I'M CONCERNED OF ISSUES IF THERE IS A COLLISION OR THE AIR BAG DEPLOYS.
Incident Jan 1, 2014
Air bagsFiled Feb 13, 2018
TAKATA RECALL - CURRENTLY THERE IS NO "FIX" FOR THE AIRBAG. THAT IS A HUGE SAFETY CONCERN FOR ME AND MY PASSENGERS. KNOWING THAT AN AIR BAG ISN'T WORKING PROPERLY WOULD BE CONSIDERED NEGLIGENCE ON MY PART IF I ALLOW PASSENGERS TO RIDE IN MY VEHICLE. THE CHEVY DEALERSHIP SAID THERE IS NOT CURRENT "FIX" DUE TO THE OPEN RECALL. TK HOLDINGS IS TRYING TO OBJECT TO MY CLAIM AS WELL. MY AIR BAG SENSOR HAS BEEN ON FOR SOME TIME NOW. IT NEEDS TO BE CORRECTED. THIS IS DUE TO NO FAULT OF MY OWN.
Incident Feb 1, 2016
Air bagsFiled Jan 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FAIRFIELD CHEVROLET (2501 MARTIN RD, FAIRFIELD, CA 94534) FOR THE REPAIR OF THE DASHBOARD AND WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE FOR THE FRONT PASSENGER AIR BAG. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident Jun 13, 2017
NHTSA crash ratings
2010 Chevrolet Suburban 2500 4-DR. w/SAB
- Front, driver
- Not Rated
- Front, passenger
- Not Rated
- Side, front seat
- Not Rated
- Side, rear seat
- Not Rated
- Rollover
- Not Rated
Rated under NHTSA's pre-2011 program, which scored each seat. These stars can't be compared with ratings from 2011 on.
Decode a 2010 Chevrolet Suburban 2500 VIN
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