2011 Chevrolet Suburban 2500

A leak in the AC evaporator hose is a hazard to the environment. The replacement part is not manufactured.

Incident Jan 11, 2022

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts are not available.

Incident Feb 5, 2021

I purchased my Suburban used in July 2018. In 2019 I realized the pretensioner for the driver's seatbelt doesn't work. I have asked my dealership if they could ask Chevy to pay for this repair, but they said they have to wait for the official recall. In my research, I have learned of other Chevy vehicles (Traverse & Malibu) in 2011 with the same problem. I have not contacted Chevrolet directly with this problem (yet). The flexible steel steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Incident Jun 1, 2019

The dash has broken apart on the top in front of the driver. It constantly vibrates and makes a loud distracting noise. There is no way to stop this noise and it causes the driver to constantly hold the broken part down with their hand taking their attention off the road. Our Chevrolet dealer inspected it and said they've had lots of similar complaints. He also said it would cost us $2,000 to fix the problem.

Incident Sep 6, 2021

THE DASHBOARD CRACKED AROUND THE PASSENGER AIRBAG DEPLOYMENT AREA AND ABOVE THE TOP OF THE DRIVER SIDE INSTRUMENT PANEL.

Incident Jan 1, 2016

THIS IS A FLORIDA VEHICLE WHERE HEAT AND HUMIDITY (THE MAJOR FACTORS IDENTIFIED WITH FAILURES OF THESE AIRBAGS/INFLATORS) CAN CAUSE MY SUBURBAN TO BE A HIGH RISK TO ME AND MY FAMILY. WE SUBMITTED FOR THIS RECALL IN 2016 AND HAVE YET TO BE CONTACTED ON STATUS OR ESTIMATED TIME FOR THE PARTS/PROCEDURES TO BE READY TO COMPLETE THIS REPAIR. AS GM DISAGREES WITH THIS RECALL, THEY APPEAR TO BE STALLING IN HOPES THAT THE VEHICLES WILL JUST BE RETIRED BEFORE THEY HAVE TO REPAIR THEM. WE SHOULDN'T HAVE TO WAIT UNTIL PEOPLE DIE FOR THE NHTSA TO FORCE THE HAND ON GM TO IMPLEMENT THIS RECALL.

Incident Sep 20, 2016

EXCESSIVE OIL CONSUMPTION. I SEE THIS IS A COMMON PROBLEM ON GM VEHICLES AND IT AFFECTS BOTH MY 2011 SUBURBAN AND 2012 SILVERADO WITH 5.3 FLEX FUEL ENGINES. THE SUBURBAN IS MORE NOTICEABLE SINCE WE USE IT FOR LONG ROAD TRIPS. THE TRUCK IS MOSTLY CITY DRIVING. I BELIEVE THIS TO BE CAUSED BY THE AFM AND PCV. I WILL BE INSTALLING THE UPGRADED VALVE COVER IN HOPES OF PREVENTING A MAJOR ENGINE FAILURE IN THE FUTURE. IT WOULD BE NICE IF GM RECALLED THESE ENGINES WITH AN ADEQUATE FIX. I ONLY NOTICE BURNING OIL ON STARTUP COMING FROM THE EXHAUST. CURRENT MILEAGE ON THE SUBURBAN IS 104,000. I HAVE NOT TOUCHED ANYTHING IN THE ENGINE BAY OR CABLE COVERS YET. PLEASE RESPOND QUICKLY IF I SHOULD NOT. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Incident Sep 1, 2020

I'M WRITING THIS COMPLAINT BECAUSE GM HAS YET TO ISSUE A SOLUTION FOR THE RECALL ON THE AIRBAGS. WHEN WILL GM ISSUE THE FIX, WITH ALL THESE NEW RECALLS COMING OUT ON THE TAKATA AIR BAGS I AM DEEPLY CONCERNED WITH WHY THIS ISSUE HASN'T BEEN ADDRESSED WITH MY VEHICLE.

Incident Oct 14, 2020

DASH CRACKING AROUND AIRBAG HOUSING

Incident Sep 12, 2017

THE DASHBOARD IS CRACKED AND WAS ALREADY CRACKED WHEN WE BOUGHT THE CAR. *TR

Incident Feb 20, 2016

A CRACK HAS FORMED ON THE DASHBOARD ABOVE THE GAUGES AND STEERING WHEEL.

Incident Mar 7, 2020

ENGINE LIGHT ON-DIAGNOSIS P0455. LAST 2YRS TOOK TO MANY REPAIR SHOPS. REPLACED, GAS CAP, PURGE VALVE, CANISTER VALVE, CHARCOAL CANISTER. TOOK TO CHEVY. THEY REPLACED PURGE VALVE BECAUSE THEY SAID OTHER MECHANICS USED NON CHEVY PARTS. ENGINE LIGHT CAME BACK ON. CHEVY DID SMOKE TEST AND SWORE IT WAS THE FUEL SENSOR COST $1200+. ENGINE LIGHT BACK ON AFTER A WEEK. ANOTHER SMOKE TEST AND NOW PRESSURE TEST BLEW A SMALL SECTION OF FUEL TANK WHERE IT NOW LEAKS. CHEVY SAID THE SEAL MOST LIKELY NOT SEATED PROPERLY AND I NEED A NEW FUEL TANK ABOUT $1000. BUT THEY CAN'T GUARANTEE THIS IS THE CAUSE OF THE ENGINE LIGHT. I CAN'T AFFORD ANOTHER $1000 ESPECIALLY IF THIS DOESNT SOLVE THE PROBLEM. ALREADY SPENT THOUSANDS FIXING DIFFERENT PARTS. VEHICLE GETS ABOUT 12MPG AND HAS IN THE PAST LOST POWER WHILE DRIVING AS IF NOT ENOUGH FUEL IS GETTING THROUGH BUT THAT HASNT HAPPENED IN SOME TIME. WONDER IF ANYONE ELSE HAVING THIS P0455 ISSUE?

Incident Dec 20, 2019

THE DASH HAS DEVELOPED 2 CRACKS SIMILAR TO THAT REPORTED BY OTHER OWNERS. THE FIRST CRACK IS IN THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. THE SECOND CRACK IS FROM THE LOWER LEFT OF THE SPEAKER. IF IN AN ACCIDENT, DASH PIECES COULD BREAK OFF AND BECOME FLYING PROJECTILES.

Incident Mar 20, 2018

UNSAFE TO DRIVE SPECIALLY DRIVING OVER 40 MILES

Incident Jul 1, 2019

DASHNOARD IS CRACKING FOR NO REASON AT ALL . THEY ALL HAVE THIS ISSUE . POORLY MADE . IN A AIRBAG DEPLOYMENT IT CAN SHATTER AND YOU WILL HAVE SHARDS OF PLASTIC FLYING EVERYWHERE. THE ISSUE HAPPENS OVER TIME . SOME SOONER THEN OTHERS.

Incident Jan 3, 2020

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE RPMS REDUCED TO 0 AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. ADDITIONALLY, ALL THE DOORS UNLOCKED AND LOCKED AND THE RADIO BEGAN TO TURN ON AND OFF. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT HAD TO WAIT A COUPLE OF MINUTES BEFORE SHE WERE ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FIVE TIMES. THE CONTACT CALLED RAINBOW CHEVROLET (LOCATED AT 2020 W AIRLINE HWY, LA PLACE, LA 70068, 985-718-4683), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE RELATED TO NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 141,000. THE VIN WAS INVALID.*JB

Incident Nov 2, 2019

IMPORTANT SAFETY RECALL NOTICE SUBMITTED TO NOTIFY ME OF THE IMPORTANT RECALL FOR MY VEHICLE. GENERAL MOTORS HAS BEEN UNABLE TO SOLVE THE PROBLEM, NOR REPLACE OR FIX THE ISSUE. (ID# 16V381). MY OTHER VEHICLE, OF A DIFFERENT MANUFACTURER, WAS QUICKLY CORRECTED AND MADE SAFE. IT IS COMPLETELY UNACCEPTABLE FOR GM TO LEAVE THIS ISSUE FOR SO LONG UNRESOLVED. NOTICE WAS MAILED JULY 2016, IT IS NOW NOVEMBER 2019. MORE THAN 3 YEARS FOR A REPAIR OF PROPELLANT THAT MAY DEGRADE CAUSING THE INFLATORS TO "RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES." THIS IS UNACCEPTABLE. THREE YEARS IS UNACCEPTABLE FOR GM TO DELAY.

Incident Jul 1, 2016

AIR BAG FOR THIS 2011 SUBURBAN HAS BEEN IN RECALL FOR 9 YEARS WITH "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". I THINK 9 YEARS FOR A RECALL SOLUTION IS ENOUGH TIME - ESPECIALLY WHEN THERE IS NO WAY TO DISABLE THE AIR BAGS. PLEASE TELL ME WHAT MY RECOURSE IS WHEN A FAMILY MEMBER IS KILLED BY SHRAPNEL.

Incident Nov 8, 2011

FUEL LEVEL SENSOR FAILED CAUSING FUEL TRANSFER PUMP TO OVERFILL FRONT FUEL TANK. CAUSING FRONT FUEL TANK TO EXPAND AND DEVELOP A FUEL LEAK.

Incident Oct 23, 2019

THE AIRBAGS ON MY 2011 CHEVY SUBURBAN HAVE ALMOST NEVER WORKED SINCE OWNING THE VEHICLE. IT HAS BEEN TO MULTIPLE SHOPS FOR THE AIRBAGS AND NOT ONE HAS BEEN ABLE TO FIX IT. THEY ALL HAVE GOTTEN IT TO GO AWAY FOR A DAY OR TWO BUT NOT A SINGLE DEALERSHIP HAS BEEN ABLE TO FIX IT. THE VEHICLE IS UNSAFE AND I'M STUCK WITH IT. THE VEHICLE ONLY HAS 60,000ISH MILES BUT HAS NO VALUE DUE TO THIS ISSUE.

Incident Oct 23, 2019

2011 CHEVROLET SILVERADO K2500HD LTZ. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. CONSUMER REQUEST TO KNOW WHEN PART WILL BE MADE AVAILABLE. *AS *JS

Incident Jul 1, 2016

VEHICLE RECENTLY REACHED 160,000 MILES. MAINTENANCE IS UP TO DATE. TRANSMISSION APPEARS TO HAVE AN INTERMITTENT FAULT WITH ITS OPERATION AS IT WILL THROW ITSELF OUT OF DRIVE WHILE THE VEHICLE IS IN MOTION. WE ARE UNABLE TO SAFELY DRIVE THIS VEHICLE NOW DUE TO ITS UNPREDICTABILITY.

Incident Aug 17, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN 2016. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Incident Jul 1, 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT SHE WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. VICTORVILLE CHEVROLET (15425 DOS PALMAS RD, VICTORVILLE, CA 92392, (760) 684-4511) WAS CONTACTED AND THEY PROVIDED THE SAME INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident Oct 1, 2018

PULLING A TRAILER WITH GOODYEAR MARATHON ST225/75R15 TRAILER TIRES WITH LESS THAN 1000 MILES ON THEM AND HAD A BLOWOUT WITH TREAD SEPARATION WHILE TRAVELING DOWN THE INTERSTATE. TIRE INFLATION PRESSURE WAS CHECKED PRIOR TO THE TRIP.

Incident Aug 1, 2019

ON MY VEHICLE BRAKE OIL WAS LEAKING MY MECHANIC FIND THAT MASTER CYLINDER LEAK. AFTER CHANGING THE MASTER CYLINDER WHEN I START DRIVING MY BRAKES GOT LOCKED. I PARK THE CAR WHEN IT'S COOL DOWN BRAKE RELEASED BUT SAME THING HAPPENED WHEN I START DRIVING . SO MY MECHANIC CHANGED THE BRAKE BOOSTER BUT NOW STRANGE THING HAPPENING THAT BRAKE PEDAL GOES ALL THE WAY DOWN TO FLOOR AND IT'S BARELY BRAKES. JUST LEFT THE SUV ON A CHEVORELLET DEALER SHIP SEE WHAT THEY WILL SAY. BUT THIS IS DEFINITELYA SAFETY ISSUE BECAUSE THERE IS NO WAY BRAKE SHOULD GO ALL THE WAY TO FLOOR AND BARELY BRAKE.

Incident Jul 2, 2019

TAKATA RECALL DATE OF RECALL: MAY 27, 2016 DATE OF COMPLAINT: JULY 1, 2019 THE RECALL IS STILL INCOMPLETE AND REMEDY IS UNAVAILABLE. WE LIVE IN A VERY HOT, HUMID ENVIRONMENT. THIS IS UNACCEPTABLE.

Incident May 27, 2016

FROM 2017-PRESENT ENGINE LIGHT IS ON AND HAS CODE P0455. WHILE DRIVING DOWN THE ROAD VEHICLE DRIVES A BIT ROUGH AND ON AT LEAST 8 OCCASIONS IT HAS LOST POWER WHILE DRIVING DOWN THE ROAD. ALMOST FEELS LIKE ITS GOING TO SHUT OFF. THREE SMOKE TESTS WERE DONE, ONE AT A CHEVROLET DEALER IN 2017. SO FAR AUTO REPAIR SHOPS HAVE REPLACED 1)GAS CAP, 2) PURGE VALVE 4 TIMES, 3) FUEL SENSOR ABOVE FUEL TANK AND WE DIY REPLACED CARBON CANISTER AND VENT VALVE SOLENOID. STILL THE PROBLEM PERSISTS.

Incident Oct 1, 2017

THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.

Incident Aug 30, 2018

2011 CHEVY SUBURBAN WITH @110,000 NEEDS LIFTERS REPLACED. SEEMS TO BE A COMMON COMPLAINT WITH CHEVY AND GMC OWNERS. CONSISTENT PROBLEM WITH THESE CARS/SUV/TRUCKS. WHILE DRIVING ON I95 STOP CAR MESSAGE CAME ON.

Incident Jan 1, 2019

IN EARLY 2018, WE NOTICED A VERY SMALL CRACK IN THE DASHBOARD JUST ABOVE THE STEERING COLUMN COWLING AND DISCUSSED SAME WITH OUR DEALERSHIP. WE WERE TOLD THEY'D CALLED GM AND THEN ADVISED US THAT WE'D NEED TO PAY $800 AND THEY'D PICK UP THE REST. KNOWING THIS WAS NOT OUR FAULT AND HAD TO BE A DEFECT, WE REFUSED AND HAVE BEEN TRYING TO GET THE PROBLEM RESOLVED. SINCE THAT TIME, THE CRACK HAS NOW RUN TO BE SEVERAL INCHES LONG. THE DEFECTIVE DASHBOARD IS A SAFETY RISK. GM HAS KNOWLEDGE OF THE DEFECTIVE DASHBOARDS AND HAS DONE NOTHING TO RESOLVE THE ISSUE. GM HAD DEFRAUDED THEIR CUSTOMERS WITH UNFAIR AND DECEPTIVE CONDUCT AND HAS CONTINUED TO SELL/REPLACE DEFECTIVE PRODUCTS.

Incident Feb 1, 2018

WHILE DRIVING ON THE FREEWAY AT ABOUT 60 MPH, MY SUBURBAN STARTED TO STALL WITHOUT WARNING, NO LIGHTS APPEARED ON MY DASH. LOCKS, RADIO AND FRONT LIGHTS STARTED TO GO OFF AND ON AND A COMPLETE LOSS OF ACCELERATION HAPPENED. WHEN COMPLETELY STOPPED THE ISSUE RESOLVED. STILL NO INDICATORS OF ANYTHING WRONG ON MY DASH, PROCEEDED TO MOVE THE CAR OUT OF THE FREEWAY AND THE SAME THING HAPPENED. MINUTES LATER THE CAR ACTED NORMAL AGAIN. THIS COULD CAUSE AN ACCIDENT.

Incident Dec 5, 2018

THE DASHBOARD ON MY VEHICLE IS CRACKING IN TWO DIFFERENT PLACES. ONE AREA IS RIGHT IN FRONT OF THE DRIVERS SEAT AND THE OTHER IS IN FRONT OF THE PASSENGERS SEAT WHERE THE FRONT AIRBAG IS LOCATED. I JUST NOTICED THIS PROBLEM ON NOVEMBER 18, 2018.

Incident Nov 18, 2018

VEHICLE SHUTS DOWN WHILE DRIVING AND WHILE PARKED. ALL ELECTRONICS SHUT DOWN, UNABLE TO ACTIVATE HAZARD LIGHTS. PREVIOUSLY PAYED TO FIX ABS LIGHT/SENSOR. DASH CRACKED DRIVER SIDE AND PASSENGER SIDE. HAS HAPPENED MULTIPLE TIMES PRIOR.

Incident Nov 10, 2018

THE DASHBOARD IS CRACKED ABOVE THE INSTRUMENT CLUSTER/STEERING WHEEL - THIS POSES A SAFETY HAZARD WITH THE AIRBAGS AND POTENTIAL DEBRIS IN THE EVENT OF AN ACCIDENT - HEARD A NOISE AND NOTICED THE CRACK ON 11/9/2018.

Incident Nov 9, 2018

ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!

Incident Oct 1, 2018

CRACKED DASHBOARD. THE DASHBOARD IS CRACKED ON THE PASSENGER SIDE FROM THE AIRBAG TOWARDS THE WINDSHIELD AND ON THE DRIVERS SIDE STARTED AT THE SEAM AND IS CREEPING TOWARD THE STEERING WHEEL ABOVE THE SPEEDOMETER.

Incident Oct 1, 2012

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Incident Oct 19, 2017

INTERIOR DASH BOARD IS CRACKING NEAR AIR BAG, SEVERAL PLACES ON VEHICLE

Incident Aug 1, 2018

WHEN DRIVING THE VEHICLE THE ELECTRIC WILL FLICKER AND THEN THE SERVICE TRACTION CONTROL LIGHT WILL APPEAR ON THE DASH. THIS HAPPENS WHEN DRIVING, PARKING AND STARTING THE ENGINE. UNABLE TO TURN OFF THE LIGHT WITH THE BUTTON ON THE DASH BOARD.

Incident Jul 19, 2018