2010 Chevrolet Tahoe Hybrid

The contact owns a 2010 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, he smelled an abnormal gasoline odor inside the vehicle. After a visual inspection of the vehicle, the contact observed an excessive fuel leak around the fuel tank. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.

Incident Dec 11, 2023

Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Incident Jan 10, 2023

Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V053000(Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Incident Oct 26, 2021

To Whom It May Concern, I have a 2010 Tahoe LTZ which has a cracked dashboard. I have called around to get this fixed and this is very expensive at the dealership for over $1500. I had checked around and found out that this is a common issue with certain types of GM vehicles and mine is on the list. I will like for this to be replaced by GM because because this is truly a safety issue because the cracks are on the driver side near the airbags. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Incident Apr 5, 2022

Dash is cracked

Incident Apr 3, 2013

Dash is cracked and showing engine parts

Incident Mar 4, 2022

THE DASH BOARD IS CRACKING AND FALLING APART. THE VEHICLE IS PARKED INSIDE THE GARAGE DAILY. FOR WHAT THESE VEHICLES COST, THE DASH SHOULDN'T BE FALLING APART. VERY SAD ON GM'S PART.

Incident Feb 26, 2017

Driver side high beam light went out so bulb was changed. A couple weeks later light went back out again. Thought it was a defect bulb purchased another and changed it again. Now it goes in and out. The driver window will not let down when the high beam light is working.

Incident Jun 7, 2021

Transmission failure knocking and pinging would not go in reverse would only go 10 mph. Vehicle has never been abused only has 128,428 miles.

Incident Dec 15, 2021

The vehicle randomly loses or gains power while driving. All of the auto locks go up and down, while the cluster goes in and out with very high rpms and then completely loses power in the middle of the road. Or this happens and the steering gets very tough. It is very dangerous because there are times where it happens on the highway while doing up to 80mph. It also happens when sitting at line to pick up my child in pre-k. If it were to jump and the brakes weren’t hit fast enough it could really cause a horrible and possibly deadly situation. I have done everything that I can on my end with this truck. I recently replaced the battery and replaced the master fuse since reading it was the cause. That lasted for a week. I have read hundreds of owners with the same problems that have went to private owned mechanic shops along with gm certified mechanic shops. They have yet to find an answer to this possibly deadly malfunction. There are posts and websites all over sharing other owners with the same problems and all of their stories end the same. That gm along with any mechanic used has yet to find any results to this. I noticed that the 2015 model has a recall for this problem but doesn’t describe what is being done to fix the actual problem. It has the same engine and setup as far as I can see so I wonder why there isn’t a recall for the 2010. I have two school age children that have to be brought to and picked up from school daily. If you look up this problem online you will find endless stories and questions about the issue at hand. Most people end up spending thousands of dollars trying to fix the problem on new batteries, cables, starters, etc. However, they all end up with the problem being unresolved with all of that unnecessary debt. This is a very serious manner and I feel that it’s only a matter of time before lives are lost over this. I thank you for the opportunity to be heard and pray that a resolution comes sooner than later.

Incident Oct 1, 2020

The dashboard has cracked and split around the passenger side airbag. The sharp edges of the plastic could be a hazard in an accident. The edges are very sharp.

Incident Oct 1, 2019

Dash cracked. The entire dash. Multiple cracks multiple areas.

Incident May 4, 2012

THE FRONT DASH HAS CRACKED PRETTY SIGNIFICANTLY IN 2 PLACES. THIS OCCURRED FROM THE SUN WITH NO OTHER FACTORS COMING INTO PLAY. THE DRIVER SEAT FABRIC DOES NOT STAY ATTACHED UNDERNEATH THE DRIVER SEAT. APPEARS IT IS MISSING A CLIP OR A POOR DESIGN THAT DOES NOT SECURE LOWER FABRIC SECURE TO THE SEAT. THE STEERING WHEEL HAS A CLICKING NOISE WHEN I TURN THE WHEEL OVER. NOT SURE IF IT'S IN THE STEERING COLUMN ITSELF OR FROM ANOTHER PIECE/FABRICATION MALFUNCTION.

Incident Apr 10, 2019

THE DASH HAS CRACKED BEHIND THE INSTRUMENT PANEL AND NEAR THE PASSENGER SIDE AIR BAG. THIS LEADS TO DASH MOVEMENT WHILE IN MOTION, WHICH IS DISTRACTING. ALL THE CLIPS ON THE FRONT DASH ASSEMBLY HAVE BROKEN OFF, PRESUMABLY FROM DASH MOVEMENT, WHICH LEAVES IT UNSECURED DURING A COLLISION.

Incident Jan 1, 2018

LIFTERS COLLAPSED, MOTOR BLEW ON THE HIGHWAY AT 60MPH CAUSING LARGE ACCIDENT ON SHOULDER

Incident Feb 19, 2021

THE DASH IS CRACKED ALL OVER AND CRACKED AT AIRBAG. ALSO, SUSPENSION HAD A POPPING NOISE AND HAS BEEN FIXED AND STILL MAKING NOISE.

Incident Oct 27, 2017

DASHBOARD CRACKED IN SEVERAL PLACES.

Incident Jul 16, 2020

2010 TAHOE. MY DASH IS CRACKED. HAVE HAD IT REPLACED ONCE BEFORE AND IT DONE IT AGAIN. *TR

Incident Apr 6, 2017

DASHBOARD GOT 2 BIG CRACKS AND I DON'T FEEL SAFE DRIVING MY TAHOE. IT HAS BEEN GARAGE KEPT AT HOME AND WORK. VERY CHEAP MADE DASHBOARD. *TR

Incident Jun 15, 2020

THE CAR HAS STALLED ON THE FREEWAY AND/OR BUSY ROADS MULTIPLE TIMES. IT WAS VERY DANGEROUS TIMING. *TR

Incident Jun 21, 2019

THE DASHBOARD HAS CRACKED IN 2 PLACES. NO PRESSURE OR FORCE HAS CAUSED THIS TO HAPPEN. THE FIRST CRACK BY THE AIRBAG HAPPENED IN JULY OF 2017 AND THE SECOND ON THE STEERING SECTION HAPPENED IN MID 2019. IT HAS BEEN GARAGE KEPT FOR 50% OF OWNERSHIP. *TR

Incident Jul 27, 2017

MY DASHBOARD HAS CRACKED MORE AND MORE OVER THE YEARS. AT THIS POINT PIECES HAVE ACTUALLY BROKEN OFF. THIS VEHICLE WAS TOO EXPENSIVE TO HAVE CHEAPLY MADE PARTS INSTALLED. *TR

Incident Jan 1, 2013

1. I CAME OUT TO GO TO WORK AND THE DASH BOARD HAD CRACKED AND IT IS PROGRESSIVELY GETTING WORSE. THE CRACK IS ABOVE THE SPEEDOMETER AND ON THE PASSENGER SIDE NEAR THE AIR BAG. 2. WATER IS LEAKING IN THE PASSENGER HEAD BOARD CAUSING WATER TO LEAK IN THE SEAT BELT AND WET IT.

Incident Apr 29, 2020

I NOTICED CRACKS ON MY CHEVY 2010 DASHBOARD. I RESEARCHED ONLINE AND FOUND OUT THIS WAS HAPPENING TO OTHER CHEVY VEHICLES

Incident Apr 2, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT THERE WAS A CRACK IN THE DASHBOARD AND WAS CONCERNED ABOUT AN INADVERTENT AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO HERNDON CHEVROLET (5617 SUNSET BLVD, LEXINGTON, SC 29072) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE CRACK EXTENDED OVER TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED DASHBOARD IS CRACKING INTO SMALLER PIECES SURROUNDING THE AIRBAG.*JB

Incident Apr 30, 2015

DASH BOARD CRACKING

Incident Aug 12, 2019

IN 2016 WE WERE NOTIFIED ABOUT A RECALL ON OUR 2010 CHEVY TAHOE. THE RECALL WAS FOR THE TAKATA AIR BAGS. WE WOULD RECEIVE MORE DETAILS ON HOW TO FIX THIS AND HAVE RECEIVED NOTHING TO DATE. I HAVE GONE TO THE DEALERSHIP A COUPLE TIMES AND THERE IS STILL NO FIX. THEY DON'T EVEN KNOW WHEN THAT WILL HAPPEN. IN MEANTIME, I AM TAKING CHANCES DRIVING OUR VEHICLE SHOULD A CRASH HAPPENS AND AIRBAGS DEPLOY.

Incident Jul 16, 2016

DASHBOARD HAS ABNORMAL CRACKING SINCE 2012. I HAVE BEEN SEARCHING FOR REPLACEMENT WHICH I SHOULD NOT HAVE TO DO

Incident Dec 16, 2012

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT SPOKE WITH O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711 (520) 829-3876) WHERE HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Incident Dec 29, 2019

I PURCHASED THIS VEHICLE USED IN THE FALL OF 2019 AT A USED CAR DEALERS LOT IN OREGON. IN THE SUMMER OF 2019 WE STARTED EXPERIENCING RANDOM NO START PROBLEMS. THE FIRST INCIDENCE WE THOUGHT IT WAS A FAULTY STARTER EVEN THOUGH WE COULD JUMP/SHORT IT ACROSS THE TERMINAL, AND START THE VEHICLE. AFTER REPLACING THE VEHICLES STARTER WITH A REMANUFACTURED NON GM STARTER, WE STARTED HAVING MORE NO START PROBLEMS. REMEDY WAS ARCING THE STARTER POSTS ACROSS ONE ANOTHER, AND THEN VEHICLE WOULD CRANK AND START. WE HAD THE VEHICLE INSPECTED BY A GM DEALER, OUR LOCAL MECHANIC, AND THEY STATED IT HAD TO BE "DEAD" IN ORDER TO DIAGNOSE THE PROBLEM. THEN A WEEK LATER WE HAD THE CAR GO INTO "ANTI-THEFT MODE" WHILE DRIVING, AND THE SPEED AND TRANSMISSION SLOWED THE VEHICLE NEARLY TO A STOP ,- ALL THE LIGHTS STARTED BLINKING, DIC WARNING LIGHTS STARTED FLASHING CHECK STABILITY, CHECK BLIND SIDE, CHECK 4 WHEEL DR., ECT... FORTUNATELY I WAS NOT FAR FROM HOME AND PARKED THE CAR IN THE DRIVEWAY AND SHUT IT OFF. IMMEDIATELY I TRIED TO RE-START THE VEHICLE AND WE HAD A "NO-CRANK" ISSUE AGAIN. I CHECKED AND REPLACED ALL FUSES RELATING TO THE STATER EVEN THOUGH NOT BLOWN. WE THEN HAD IT TOWED TO OUR LOCAL MECHANIC WHO IS ASE CERTIFIED AND HE COMPLETELY DISMANTLED THE UNDER HOOD ELECTRONIC FUSE BLOCK, AND THE COMMUNICATION FUSE BLOCK UNDER THE DRIVERS SIDE DASH AND TO NO AVAIL- FOUND NO WIRING OR FUSE PROBLEMS. HE DIAGNOSED OVER 400 CONNECTIONS, AND COULD NOT FIND ANYTHING CONTRIBUTING TO THE PROBLEMS. HE STATED AS SOON AS HE UNBOLTED THE UNDER HOOD FUSE BLOCK THE CAR STARTED, BUT HE CONTINUED THE DIAGNOSTICS AS STATED ABOVE. THERE IS A THIRD FUSE BLOCK UNDER THE DASH THAT SITS BESIDE THE COMMUNICATION BLOCK, AND HAS FUSES THAT WERE CHECKED AS WELL. DURING JULY, AUGUST, OCTOBER 2019, WE HAD NUMEROUS NO START/CRANK INSTANCES. REMEDY IS A LARGE SCREWDRIVER AND ARCING THE STARTER.

Incident Oct 18, 2019

ONE WEEK AFTER PURCHASING A 2010 CHEVY TAHOE I SAW WHAT LOOKED LIKE A SCRATCH ON THE DASH BEHIND THE STEERING WHEEL. WHEN I LOOKED AT IT CLOSER THE DASH SCRATCH WAS ACTUALLY A CRACK. WHEN I TOUCHED IT THE DASH CRACKED BEHIND THE STEERING WHEEL AND ON THE PASSENGER SIDE WHERE IT WAS NOT TOUCHED.DEALER TOLD ME TO BUY A DASH COVER. NOT RIGHT ANSWER AFTER GIVING HIM $20,000.00 A WEEK EARLIER. TOLD ME IT WAS FROM THE SUN. THE MATERIAL USED WAS OF VERY POOR QUALITY BECAUSE OF ALL THE COMPLAINTS. THEY COULD HAVE OFFERED TO INSTALL A DASH COVER AT THERE EXPENSE $100.00. VERY BAD DEALER CUSTOMER SUPPORT. WILL NEVER WALK IN THERE AGAIN FOR ANYTHING. THAT IS WHY I DO NOT LIKE CAR DEALERS. IT COULD HAVE BEEN A GOOD EXPERIENCE BUT THEY RUINED IT OVER A $100.00 PART. AND A KNOWN DEFECT. THIS HAPPENED WHILE CAR WAS PARKED IN MY DRIVE WAY.

Incident Nov 25, 2019

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT THE AIR BAG WARING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED TO NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Incident Jan 10, 2020

THE PLASTIC DASH COVER IS CRACKED IN SEVERAL LOCATIONS. A SMALL CRACK LOCATED IN FRONT OF THE PASSENGER SIDE AIRBAG COMPARTMENT AND NUMEROUS CRACKS ON THE DRIVERS SIDE DOMED AREA ABOVE THE CLUSTER OF GAUGES. THIS DOES CONCERN ME BECAUSE IF A FRONTAL ACCIDENT WERE TO OCCUR, I FEAR THE PLASTIC DASH WILL CERTAINLY CAUSE SERIOUS DAMAGE TO THE DRIVER AND PASSENGER. THIS HAPPENED WHILE DRIVING AND I HEARD A LOUD POP.

Incident Nov 26, 2019

DASHBOARD STARTED CRACKING AND IS NOW BROCKEN AROUND THE AIRBAGS ON BOTH PASSENGER AND DRIVER'S SIDE.

Incident Jun 23, 2014

WHILE DRIVING IN TOWN OR HIGHWAY , DOOR LOCKS BEGAN POPPING UP AND DOWN, DASH GAUGES WERE GOING CRAZY AND CAR BEGAN TO BE LOSE TOTAL ELECTRICAL POWER. ENGINE CUT OUT AND DIED AND ALMOST REAR ENDED BY SEMI-TRUCK. THIS ISSUE HAS HAPPENED 20 PLUS TIMES OVER THE PAST 6 MONTHS AND SEVERAL TIMES TIMES THIS WEEK DRIVING IN TOWN AND ALSO ON INTERSTATE 44 IN MISSOURI. THE GM SERVICE TECHNICIAN DOES NOT KNOW WHAT THE PROBLEM IS OR THE CAUSE. THIS ISSUE IS HAPPENING COUNTRY WIDE TO OWNERS OF CHEVY TAHOE'S. THIS VEHICLE IS NOW TO DANGEROUS TO DRIVE. MY TAHOE HAS 71,212 MILES ON IT. CAN YOU PLEASE LOOK INTO THIS ISSUE?

Incident Dec 23, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT ALAMO CITY CHEVROLET (LOCATED AT 9400 SAN PEDRO AVE, SAN ANTONIO, TEXAS 78216, (210) 987-2134) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Incident Oct 1, 2017

I WAS WASHING MY CAR AND CLEANING THE INTERIOR, THEN NOTICED MY DASH BOARD HAD A CRACK IN IT. IT HAS GROWN BIGGER SINCE INITIAL FINDING. THIS IS A FACTORY DEFECT.

Incident Mar 3, 2019

I PURCHASED MY 2010 IN 2011 AND THE DASH CRACKED IN 2012. I HAVE TAKEN IT TO MY LOCAL CHEVY DEALER TWICE AND CHEVY WILL STILL NOT ACCEPT RESPONSIBILITY FOR ITS POOR QUALITY AND MANUFACTURING. A VEHICLE THAT IS ONLY TWO YEARS OLD AND HAD NEVER BEEN INVOLVED IN AN ACCIDENT SHOULD NOT HAVE COSMETIC DAMAGE. THIS IS DEFINITELY A MANUFACTURERS PROBLEM AND SHOULD BE REPLACED BY THE COMPANY. MY TRUCK WAS WORTH 48,000 AT THE TIME AND I SHOULD NOT BE RESPONSIBLE FOR A REPAIR CAUSED BY POOR QUALITY OF THEIR MATERIALS. NOW MY VEHICLE IS 9 YEARS OLD AND THE AIR BAGS DEPLOYED OUT OF NOWHERE WHEN MY SON WAS DRIVING.... THERE WAS NO WRECK OR IMPACT WITH ANYTHING AND THEY DEPLOYED. THE QUALITY USED BY CHEVY IS TERRIBLE AND I DO NOT PLAN ON PURCHASING ANYTHING ELSE FROM A COMPANY THAT SELLS OVER PRICED VEHICLES WITH CHEAP AND FAULTY PARTS THAT THEY DON'T WANT TO ASSUME RESPONSIBILITY FOR.

Incident Sep 11, 2019

DASH HAS CRACKED IN THREE SPOTS, ONE BEING WHERE PASSENGER AIR BAGS IS HELD IN. LOCAL GM REFUSED TO CORRECT AFTER WARRANTY EXPIRED. THIS IS A KNOWN PROBLEM ON MANY TAHOES.

Incident Jun 1, 2013

MY 2010 TAHOE LT HAS A CRACKED DASHBOARD IN TWO PLACES. I HAVE CONCERNS THAT IN THE EVENT OF AN ACCIDENT THAT THE CRACKED COMPONENTS MAY BREAK OFF AND CAUSE INJURY. APPARENTLY THIS IS A COMMON PROBLEM.

Incident Oct 18, 2017