2011 Chevrolet Tahoe

I was sold a vehicle by a small car dealer who claims to have a dealers license. He advertised the car as having 125,000 miles and that is what the odometer says. After receiving the title and looking it up on car fax I found that the vehicle actually has 255,000 miles on it. Dealer states it was a cash deal and not his problem

Incident Apr 3, 2023

The contact owns a 2011 Chevrolet Tahoe. The contact stated while driving approximately 50 MPH, the "suspension service" warning light was illuminated. The contact stated that the vehicle no longer felt stable. The contact drove the vehicle to her residence. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The contact related the failure to NHTSA Campaign Number: 11V007000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000.

Incident Jun 1, 2018

Takata Recall. The contact's wife owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and the vehicle was taken to the dealer who completed the recall repair; however, while driving the vehicle a week later, the contact's wife noticed that the dashboard was shaking significantly. There were no warning lights illuminated. The contact's wife drove back to their residence, where the contact inspected the dashboard and noticed that it was severely cracked on the driver's side behind the steering wheel and on the passenger's side. The dealer was notified of the failure and informed the contact that the dashboard replacement would be at his own expense as the manufacturer would not cover the repair. The manufacturer was notified of the failure and advised the contact that the dealer should have informed them that the dashboard would be cracked prior to the recall repair and after the failure; however, the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 122,500.

Incident Apr 4, 2022

My dashboard is cracked in multiple places. It is broken around the airbag. My vehicle has been garage kept. My concern is that in an accident the dashboard could shatter sending shrapnel toward driver and passenger. Further because the crack is around the airbag it could puncture the airbag on deployment rendering it ineffective resulting in serious injury or death.

Incident Mar 1, 2022

Dashboard is cracking at passenger side air bag, and on the driver side instrument cluster. This is a known Chevy defect and Chevy not wanting to fix the problem so to faulty engineering design. Class action lawsuit got no where. We need you help so other owners of Tahoes, Yukons, Sierra’s, and Silverados can have their faulty dashboard replaced. Definitely a safety issue due pieces of the dash flying out in a accident.

Incident Feb 13, 2022

Dash cracked by the passenger side airbag. Concerned if I do get in an accident that the piece will break and fly into the passenger.

Incident Dec 12, 2021

Dash has 2 different cracks in it. Unrelated to anything.

Incident Apr 1, 2020

The dashboard is cracked from different areas throughout the dashboard. I'm concerned the dashboard will break completely while driving. I can't afford to fix the problem and replace the dashboard. The trunk door won't open. I had to pay the dealer $900 to have it replaced. I would like to get reimbursed since a car should open its trunk door. Its an SUV and I should be able to put things in the trunk without any problems.

Incident Jun 4, 2021

During refueling the fuel does not fill up and backs up coming out onto person fueling vehicle along with fuel pouring onto vehicle as well property. This is a major fire hazard and can cause serious burns to whomever is fueling vehicle let alone what can happen if the spill is ever to ignite from a electronic spark. This is a major problem and needs to be rectified as soon as possible, for it is eminent that someone will be injured and possible killed.

Incident Jun 22, 2021

I have had this vehicle since 2011 and it is used as my vehicle to and from work. It’s stored in the garage and covered at work. During COVID, I did not work on site, so it was stored in the garage for 18 months. When I returned to work, I noticed a crack in the dash board in two places. It has no sun damage, no exterior damage. I am aware of a class action lawsuit with cracked dashboards. I was also informed by repair shop and my insurance that Tahoe’s (2007-2014) have issues with the dashboards cracking. Repair shop said my car is in excellent condition and this is a defect with this car. https://www.google.com/amp/s/www.carparts.com/blog/the-latest-on-the-gm-cracked-dash-issue/amp/

Incident Jun 10, 2021

JUST PURCHASED TRUCK IT HAS NOT BEEN 30 DAYS AND THE SERVICE SUSPENSION SYSTEM LIGHT CAME ON AND WHEN I DRIVE THE CAR WILL ACCELERATE FASTER ON ITS OWN. WHICH WAS VERY SCARY WITH KIDS IN THE CAR NOW MY ENGINE LIGHT IS ON PLUS TRACTION CONTROL AND IT SOMETIMES WON'T GO OVER 70 MPH. I FEEL LIKE I WAS TOLD TRUCK WAS IN GREAT CONDITION BUT IT'S NOT AND SCARED IT MIGHT ACCELERATE ON ITS ON WITH KIDS IN CAR. I WAS ON HIGHWAY WHEN THIS HAPPENED I WORK FROM HOME SO I HAVEN'T REALLY HAD CHANCE TO DRIVE TRUCK BUT I FEEL UN SAFE DRIVING IT BERGER CHEVROLET SHOULD BE SHAMED I HAVE CALLED MULTIPLE MANAGERS WITH NO CALL BACK

Incident Apr 16, 2021

THE DASHBOARD CONTINUES TO CRACK AND DETERIORATE IT HAS NOW CRACKED NEAR THE FRONT PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IT HAS HAPPENED OVER TIME

Incident Apr 24, 2021

DASHBOARD IS CRACKED FROM THE CORNER OF THE PASSENGER AIRBAG COVER TO THE SEAM IN THE DASH PANEL NEED THE DEFROSTER. WE WERE INVOLVED IN A REAR END ACCIDENT AND THE CRACK APPEARED AFTER THE ACCIDENT. I'M CONCERNED IT COULD AFFECT THE AIR BAG DEPLOYING.

Incident Apr 9, 2021

THE DASHBOARD IS CRACKED IN MULTIPLE AREAS CAUSING RATTLING AND PLASTIC BITS BREAKING OFF AND FALLING INTO THE DASH AREA. I'M CONCERNED THIS POORLY STRUCTURED DASH WILL LOSE INTEGRITY ENOUGH TO CAUSE DAMAGE OR POTENTIALLY CAUSE ELECTRICAL MALFUNCTIONS IN OTHER AREAS UNDERNEATH THE DASH. THIS POOR DASH DESIGN IS WELL KNOWN IN THE TAHOE COMMUNITY. THE CRUISE CONTROL WORKS SOMETIMES AND COMPLETELY DOESN'T WORK OTHER TIMES. THERE IS NO CONSISTENCY OF WHEN IT WILL WORK OR NOT WORK. WHEN I HIT THE INITIAL START UP BUTTON ON THE STEERING WHEEL, THE LIGHT ON THE WHEEL WILL LIGHT UP. HOWEVER, IF I HIT THE 'SET' BUTTON ON THE WHEEL, THE ACTUAL CRUISE CONTROL WILL SOMETIMES ACTIVATE AND THE LIGHT ON THE DASH WILL COME ON CONFIRMING IT IS SET AND WORKING. BUT SOMETIMES WHEN I HIT THE 'SET' BUTTON, NOTHING HAPPENS AND THE CRUISE CONTROL NEVER ACTIVATES. THIS IS AT ANY SPEED.

Incident Mar 1, 2015

THE DASH IS CRACKING. VEHICLE LOOKS BRAND NEW EXCEPT FOR THE DASH. STARTING TO GET CRACKS ON EACH SIDE. WHAT I HAVE SEEN, THIS IS AN ON GOING PROBLEM.

Incident Mar 11, 2021

THE DASH HAS CRACKED IN THREE PLACES TWO ARE WHERE THE PASSENGER AIR BAG IS ON THE DASH. THE WORST ONE IS ABOVE THE STEERING WHEEL. IT CRACKED BAD SPLIT A PIECE FELL DOWN INSIDE. WE HAVE TAPE OVER IT TO KEEP IT TOGETHER. THIS COULD BE VERY DANGEROUS IF A COLLISION HAPPENS. THIS TAHOE IS KEPT IN OUR GARAGE. UPON RESEARCHING YOUR WEB SITE I SEE 45 COMPLAINTS PERTAINING TO THE SAME PROBLEM. I STOPPED ON PAGE SIXTEEN. THAT SEEMS MORE THAN ENOUGH TO MAKE THE MANUFACTURE TO REPLACE THE DASH AT THEIR EXPENSE. THE QUALIFIED DEALERSHIP CHARGES OVER $1000 TO REPLACE THE DASH. PLEASE HELP.

Incident Sep 9, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Incident Mar 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Incident Feb 6, 2021

ITS THE DASH THAT KEEPS CRAKING FOR NO REASON

Incident Feb 15, 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, WHEN ALL SIX AIR BAGS ON THE DRIVER'S AND PASSENGER'S SIDE PANELS INADVERTENTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MIKE REICHENBACH CHEVROLET (10 UNIVERSITY PKWY, OKATIE, SC 29909, (877) 846-8391) WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND HAD THE VEHICLE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT*JB

Incident Dec 15, 2020

MY DASHBOARD HAS CRACKED ABOVE BOTH THE DRIVER AND PASSENGER AIRBAGS. WHILE LOOKING TO SEE IF THESE CRACKS ARE REPAIRABLE I LEARNED THAT THIS IS AN ISSUE WITH CERTAIN TAHOES (BETWEEN CERTAIN YEARS) AND COULD BE A SAFETY ISSUE CONCERNING AIRBAG DEPLOYMENT AND WAS ADVISED TO REPORT IT HERE. (I DON'T THINK IT PERTAINS TO MY ISSUE, BUT MY VEHICLE WAS STATIONARY AT THE TIME THE CRACKS APPEARED)

Incident Aug 1, 2020

VEHICLE INSTRUMENT PANEL TURNS ON AND OFF UPON START UP AND WHILE DRIVING CAUSING DRIVER TO NOT KNOW HOW FAST ONE IS GOING, IT THEY HAVE GAS, ETC. THIS IS A COMMON KNOWN ISSUE WHICH AFFECT MANY GM OWNERS AS WELL AS THE GM BRAND.

Incident Dec 21, 2020

DRIVING ~25 MPH IN RESIDENTIAL AREA, ALL SIDE AIR BAGS DEPLOYED FOR NO REASON. NOTHING WAS HIT BY THE VEHICLE AND NOTHING HIT THE VEHICLE. ONE PASSENGER DRIVING VEHICLE.

Incident Dec 15, 2020

THE STABILTRAK TURNED OFF ON ITS OWN AND LAUNCHED OUR VEHICLE TO THE SIDE WHILE WE WERE DRIVING 55 MPH.

Incident Dec 13, 2020

THE DASHBOARD HAS CRACKED IN SEVERAL PLACES AND HAS AN IMPACT ON THE VALUE OF MY VEHICLE.

Incident Jun 15, 2020

DASH IS CRACKED IN 2 PLACES ON PASSENGER AIR BAG, ABOVE DRIVER CONTROL PANEL AND RIGHT OF GLOVE BOX

Incident Oct 1, 2015

MY 2011 STARTED MAKING A CHIRPING NOISE. THE MECHANIC THOUGHT IT WAS THE BELTS SO HE REPLACED THEM. STILL CHIRPED. HE TOOK IT TO A CHEVY DEALER AND THEY SAID ITS THE LIFTERS. WAS TOLD THAT THEY HAVE BEEN A PROBLEM ON THAT TYPE OF ENGINE. BECAUSE IT GAS 135,000 MILES THEY SAY ITS NOT COVERED. MANY REPORTED ISSUES ON LINE BUT NO RECALL

Incident Aug 17, 2020

DASHBOARD CRACKING AROUND AIRBAG MAY CAUSE DANGEROUS DEBRIS IF THE AIRBAG IS DEPLOYED IN A CRASH

Incident Sep 22, 2020

2011 TAHOE - DASH BOARD HAS CRACKED FOR NO APPARENT REASON. APPEARS TO BE A DEFECT. CRACK ON DASH IS LOCATED ON DRIVER'S SIDE IN FRONT OF STEERING WHEEL. FROM VIEWING DATABASE THIS IS A COMMON PROBLEM WHICH GM HAS FAILED TO ADDRESS - ESPECIALLY IF A CRASH OCCURS AND FRAGMENTS OF DASH COULD CAUSE FURTHER INJURY TO DRIVER/PASSENGERS AND/OR CAUSE AIRBAG ISSUES.

Incident Feb 1, 2020

FOR OVER TWO YEARS I HAVE NOT RECEIVED A RECALL FOR REPLACEMENT OF AIR BAGS. GM RECALL NUMBER 2049151 SAID WAITING FOR REMEDY FROM MANUFACTURER, WHAT THE HECK IS TAKING SO LONG LONG ?

Incident Sep 14, 2020

SHORTLY AFTER MY EXTENDED WARRANTY EXPIRED, MY DASHBOARD BEGAN TO CRACK. WITHIN TWO YEARS, IT DEVELOPED THREE SUBSTANTIAL CRACKS WHICH LED TO SHIMMYING OF THE DASHBOARD WHILE DRIVING. THE BECAME A CHRONIC AND CONTINUAL PROBLEM.

Incident Sep 1, 2018

DASH BOARD HAS CRACKED, ALMOST COMPLETELY OUT, 2011 TAHOE WITH, 60000 MILES.

Incident Sep 1, 2020

DASH IS CRACKED IN MULTIPLE PLACES INCLUDING CLOSE TO AIRBAG LOCATION

Incident Jul 20, 2020

CRACKING IN DASH DUE TO POOR QUALITY AND BUILD. POSSES POTENTIAL HAZARD SHOULD AIRBAGS DEPLOY. *TR

Incident Jan 1, 2015

DASH CRACKING REAL BAD. *TR

Incident Jun 1, 2020

HI. MY 2011 CHEVY TAHOE "SERVICE AIRBAG" LIGHT IS ON. MY VIN # IS [XXX]. I FOUND A RECALL FOR IT ON THE CHEVY WEBSITE BUT IT SAYS ITS 'RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE'. I BELIEVE THEY HAVE FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. DATE OF RECALL: MAY 27,2016 MANUFACTURER RECALL NUMBER 2049151 NHTSA RECALL NUMBER 16V381. IM JUST WONDERING IF THERE IS ANYTHING YOU CAN DO TO HELP? SINCE MY "SERVICE AIRBAG" LIGHT IS ON NOW I FEEL VERY UNSAFE DRIVING THE VEHICLE AS THE RECALL STATES THE FOLLOWING: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. SEPARATELY AND ADDITIONALLY, THE DASH HAS CRACKED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE. IT IS CRACKED ON THE COVER TO THE AIRBAG AS WELL. THERE WAS NO ACCIDENT. IT JUST CRACKED ONE DAY. A CLASS ACTION LAWSUIT HAS BEEN FILED AND I HAVE ATTACHED THE PDF. CLEARLY THIS IS A PROBLEM THAT IS HAPPENING TO ALOT OF PEOPLE. A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A CAR CRASH AND IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. BETWEEN THE AIRBAG RECALL AND THE DASH CRACKING IT IS VERY UNSAFE TO DRIVE. GM IS UNWILLING TO HELP ME. PLEASE LET ME KNOW WHAT IMMEDIATE ACTION CAN BE TAKEN SO MYSELF AND MY PASSENGERS ARE SAFE WHEN I'M DRIVING. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Incident May 27, 2020

MY DASH BOARD IS CRACKED IN TWO PLACES. IT CRACKED TO THE DOME PART OVER THE GAUGES AND IT CRACKED TO MY PASSENGER SIDE AIRBAG. I DO NOT FEEL SAFE TRANSPORTING PEOPLE IN THE PASSENGER SIDE. *TR *BF*JB

Incident May 3, 2019

DASH BOARD CRACKED. *TR

Incident Jul 13, 2017

THE DASH IS CRACKING IN MULTIPLE AREAS AND IS VERY CONCERNING TO ME FOR THE SAFETY OF MY FAMILY. WHILE DRIVING THE DASH IS BOUNCING APPROXIMATELY 1-2 INCHES AND WORRIES ME THAT IT WOULD SEND PIECES OF PLASTIC FLYING IF EVER INVOLVED IN A TRAFFIC ACCIDENT.

Incident Mar 1, 2019

I TOOK MY VEHICLE TO DON RINGLER CHEVROLET, TEMPLE, TX AS SOON AS I RECEIVED THE RECALL NOTIFICATION, IN 2016. I WAS TOLD THAT THEY DID NOT HAVE THE PARTS AVAILABLE , THEY WOULD CALL ME WHEN THEY GET THE PARTS. I CALL THEM ONCE A MONTH AND I WENT BY LAST WEEK AND THEY ARE TELLING ME THE PARTS ARE STILL NOT IN

Incident Feb 6, 2020