2023 Chevrolet Traverse

Bad torque converter

Incident Jun 30, 2026

I was driving down a neighborhood road and my car suddenly slammed to a stop, forcing my chest into the steering wheel and throwing my dog from the backseat into the back of the passenger seat. We had it towed to a local shop and they reported the solenoid inside the transmission has failed. This is a two year old vehicle with less than 100k miles on it. Luckily, I was in a neighborhood going less than 50 mph and did not have my children in the car with me. Other than some soreness, my dog and I are fine. This could have been a lot worse and caused more serious injuries. I would like this reviewed for a recall and contacted as to why there were no warnings from the vehicle prior to this failing. If I had been going any faster or driving on a busy road, this could have put the lives of my children at risk.

Incident Jul 2, 2026

I own a 2023 Chevrolet Traverse RS, VIN [XXX]. This vehicle has repeated safety-related failures involving the engine/cooling system, fuel-injector/misfire system, steering-assist warning system, and electronic parking brake system. The vehicle is currently at AutoNation Chevrolet West Austin, dropped off on XXX, and is available for inspection. Soon after delivery, the vehicle began losing coolant and overheating. This was not isolated. Before the engine was finally replaced, there were at least four documented coolant/overheating-related dealer visits or repair notes: XXX. The problem repeated again on XXX, becoming the fifth coolant/overheating-related visit and resulting in GM/dealer-authorized engine replacement after internal coolant-related findings. Dealer records show low/empty coolant reservoir, overheating, fan-running symptoms, almost one gallon of coolant added, no external leak found, coolant dye added, GM TAC involvement, and internal coolant findings. After engine replacement, the vehicle continued to fail. In February 2026, it displayed check-engine light and “Steering Assist Reduced / Power Steering Reduced.” The dealer confirmed misfire and replaced cylinder 1 fuel injector. In April/May 2026, the vehicle displayed a service parking brake warning; the dealer documented left rear parking brake actuator high current. Now, on XXX, the vehicle is again at the dealer for blinking check-engine light, and the dealer advised the code shows another engine misfire. My family’s safety is at risk. Repeated overheating, engine replacement, steering-assist warning, parking brake warning, and recurring misfire create unsafe drivability risk, especially on highways, merging, intersections, or long trips. I no longer feel safe operating this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jun 26, 2026

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle while depressing the accelerator pedal to accelerate. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a hole in the exhaust system causing the acceleration failure. The vehicle was repaired out of pocket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the waiting period suggested. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

Incident Jun 27, 2026

Infotainment system broke, black screen, no ability to use back up or other cameras, or see navigation etc.

Incident May 13, 2026

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving up a ramp at an undisclosed speed, the exhaust system detached after scraping the underside of the vehicle. No warning lights were illuminated. A dealer was contacted, however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

Incident Jun 24, 2026

To make a very long story short, I was having major software issues with my vehicle. I had the car "blackout" lights screens and everything turn off then when it powered on i would have service lights on for my brakes. I also had my reverse camera go out a few times and my lane assistant light on dash say its not working. All to find out i had a faulty rear control module. Upon replacement i learned this EXACT rear control module is the same one used in other GM vehicles noted in several recalls but the part itself has never been directly recalled. So now I have the same exact part in my vehicle again which is bound to fail again at some point. My vehicle is only 3 years old and has done this with children in the car. I let GM know numerous times and they said since the part is replaced its fine. But I know this exact part is not safe. If you look up the model number on the rear control module you will see how many times it is noted in service bulletins and is main contributor to these issues. Please recall the 2023 chevy traverse. I dont want this part just "updated" it needs redesigned.

Incident May 1, 2026

Transmission system / engine system

Incident Jun 6, 2026

The vehicle jerks/shifts harshly while decelerating and again when accelerating after slowing down. The issue feels similar to the previous transmission shudder concern that was repaired.

Incident May 20, 2026

The internal structural frame or track assembly of the driver side passenger seat has suffered a mechanical failure, causing severe, high-frequency metal chattering while the vehicle is in motion. The failure persists even with a passenger buckled into the seat. Because the seat frame serves as the structural anchor for both the seatbelt restraint system and the side-impact airbags, an un-diagnosed internal fracture poses a direct risk to occupant safety in the even of a collision. Videos of the issue are available.

Incident Jan 7, 2026

I HAVE A CONCERN ABOUTH THE TRANSMISSON I BROUGHT MY CAR TO THE SHOP AND THER E ARE ATLEAST 6 OTHERS WITH TRANSMISSON ISUSSES AND ONLY KELLY BLUE BOOK KIT STATES THAT THERE ARE 2 RECALL DEALING WITH THE SAME PROBLEM I AM HAVING.

Incident May 12, 2026

We experienced power steering failure. Our steering wheel control was taken over while backing out of our driveway and while driving on a highway. When this happens, you can’t turn the wheel. It becomes locked and then you become stuck. It is extremely unsafe and put our whole family at risk of getting in an accident. It is currently sitting at the dealership and has been there for weeks. We have documents confirming the problem. The dealer even had a problem pulling it into the garage for the diagnostics. We have been out of a car for weeks because the steering rack part is impossible to get and is in very high demand which leads us to believe we are not the only ones experiencing this. Again I stress, this was very scary for our family and it really puts people at risk. It is a new car and we should not have experienced this.

Incident May 1, 2026

The contact owns a 2023 Chevrolet Traverse. The contact stated while attempting to accelerate the vehicle experienced severe engine shuttering. The vehicle was taken to an independent mechanic who diagnosed that the torque converter needed to be replaced. The vehcle was not repaired. The manufacture was notified of the falure but no assistance was offered. The local dealer was not contacted. The failure mileage was 125,000.

Incident Mar 1, 2026

It started when I put my car in reverse and it would delay and jerk back before reversing off and on. About a month later, I started my car in the street and accelerated and it jerked and shut off in the middle of a street. I restarted it and accelerated it again and it jerked and shut off again. It's a 2023 Chevrolet Traverse with 61,570 miles. I towed it back to dealer and they are stating it's an issue with the transmission and want to charge $9800. I can send the email Chevy sent for the repair estimate. My safety was put at risk by completely stopping in the middle of the street where I could have gotten crashed into. The problem was confirmed by the chevy dealer where I bought the vehicle. The vehicle was seen by transmission specialist at Chevy dealer. No warning messages at all. Chevy app kept saying everything looks good with vehicle.

Incident Apr 29, 2026

My dashboard gave an alert “battery saver active” then another alert stating to “service charging system, vehicle may stall”. Then the alerts cleared. After a few minutes both alerts were on my dashboard again. I was able to pull into an [XXX] ’s and had them check the battery, which was replaced a few months ago, employee stated that the battery was so low, only showing 11.4 that they couldn’t even test it, that she testing the alternator and the computer said it needed to be replaced. The employee stated that most GM replacement alternators for Chevy traverse 2023 are on back order due to so many having to be replaced right at the 3 year mark. We could only get a store brand replacement part due to the back order. Once I bought the part, my husband drove behind me for the 30 minute drive home, we had to pull over twice to jump off the battery and charge it due to the vehicle stalling. Once home we replaced the part and seems to work fine, it has only been 9 days. I have the original part for inspection and receipts of purchase for the new part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Apr 14, 2026

Driving down the interstate the main screen went out completely, GPS, radio, controls to temperature for the back. Back up camera works and it shows a Chevy sign. GM dealer states the radio/Onstar module is out completely. This ironically happened immediately after warranty expired.

Incident Apr 3, 2026

Car started making a load vibrational noise on the highway. When we got to the next stopping point, the right front brakes were extremely hot and smelly. When the brakes were taken apart to inspect/replace parts, it was identified that the seals that protect the pistons had shrunk and were no longer attached to the caliper/piston. Corrosion was evident because of this causing a sticky caliper. Contacted chevy dealer who said the calipers were back ordered. That's an indication that this problem is real and has caused a shortage of replacement parts. Wait time for replacement caliper was said to be 7-10 days. The only parts that seemed to be available to get the car usable in a short period of time were aftermarket and that was even strained. Picture submitted shows. Seals were not pulled out, they were that loose to fall out.

Incident Mar 12, 2026

The exhaust bracket is broken [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Mar 12, 2026

I have read several things about EBCM and the control power circuit being above threshold and wondering if this is a recall for this model? I am getting 3 error codes C0800, B1325, & U0151 for this vehicle. (General Motors is recalling over 449,000 SUVs and pickups (2023–2024 Cadillac Escalade, Chevy Suburban/Tahoe, GMC Yukon, and select Silverado/Sierra 1500) due to a software fault in the Electronic Brake Control Module (EBCM) . This issue prevents the brake warning light from illuminating if brake fluid drops, increasing crash risk.) It's showing the same issues as above.

Incident Dec 13, 2025

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle unintendedly shut off, the instrument panel went black, and the vehicle lost motive power, and the vehicle lost power steering and power brakes functionality. The vehicle was shifted to neutral(N) and restarted, and regained power, and the vehicle returned to normal functionality. The failure also occurred while depressing the brake pedal. There were no warning lights illuminated. The failure had become more frequent and occurred approximately 3 - 4 times a day. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Incident Feb 17, 2026

The contact owns a 2023 Chevrolet Traverse. The contact stated that while at a complete stop, the engine Auto Start-Stop system engaged, and the ESC warning light illuminated. Additionally, the contact stated that while driving the following day, the vehicle failed to exceed 60 MPH and gradually decelerated. The vehicle later failed to exceed 6 MPH and failed to respond upon shifting to reverse(R). The vehicle was towed to the dealer, where several diagnostic tests were performed, and the dealer determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and offered to cover half the cost of the repair. The manufacturer referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 69,000.

Incident Dec 17, 2025

Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly displays the warning “Steering Assist Reduced – Drive with Care,” and multiple safety systems become disabled, including collision-avoidance functions. The steering effort changes and the vehicle becomes unpredictable. This is a recurring safety-critical defect. The vehicle has also experienced electrical and fuel-system related faults, including codes P2635, P0E32 and P0E37. Warranty repairs have been attempted several times, but the defect continues to occur. This failure places the driver and others at risk because steering assist may be reduced while the vehicle is moving, and safety systems deactivate unexpectedly. The vehicle is still under manufacturer warranty and remains available for inspection. I am requesting review of this recurring safety defect affecting steering assist, electrical stability, and active safety systems.

Incident Jan 2, 2026

Transmission shifts to a low gear and will not upshift causing the vehicle to only go about 10 mph @4,ooo rpm. Dealer says it is a solenoid in the transmission that has failed. Part is on limited distribution because of significant instances of this occurance. This is a dangeruos situation that could cause great peril. My vehicle has only 22,000 miles. This is very premature for this new of a vehicle.

Incident Dec 17, 2025

Flex pipe issue

Incident Nov 7, 2025

The infotainment center went black. No sound in vehicle, no back up camera, no radio

Incident Aug 19, 2025

Front passenger caliber lock up

Incident Sep 4, 2025

While practicing parallel parking in the vehicle for about 1 hour, upon leaving the parking lot, there was a message that popped up on the dashboard reading, “SERVICE BRAKE ASSIST”. When driving the vehicle out the parking lot, the brakes were hard when pressing and the vehicle took a while to brake. I found myself braking at a far distance in order to stop the car at the nearest stop light. I turned my emergency lights and drove carefully home, since the engine light came on, which I parked and turned off the car. The next day, I turn on the vehicle and the engine light is still on, I take it to the local Auto Zone for a code, code P0556 is showing BRAKE BOOSTER PRESSURE SENSOR. I then call the dealership, they tow the vehicle and upon arrival they run diagnostics and text me the following message: “ Buckalew Chevrolet: They looked into all of those. They'd have been induced by the parking brake situation, however eveything in the computers have moved to "history" standing which means the vehicle no longer deems it an issue. If a code is not active or current, there is not much I can do with it. It shows us what the computer saw as having an issue, but not what the issue is or how it occured. Without us being able to duplicate it or it actively giving a signal that we can measure, we are kind of stuck without a paddle.” They next say they don’t find anything and they cannot fix it, there I have to go pick up my vehicle. Therefore I do, but the following weekend I go practice parallel parking AGAIN, and the issue happens all over again with the EMERGENCY BRAKE ASSIST turning on by itself, I continue to have braking problems. “STEERING ASSIST IS REDUCED DRIVE WITH CARE” reads on the dashboard, I call the dealership, they say I have to bring the vehicle in when it’s actively having the issue, and I explain that once I turned off the car, the dashboard message disappeared. No response, no resolution. the dealership just brushed it off and said it was nothing.

Incident Jun 2, 2024

When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in defroster or manufacturing issue of installation problem, and they just said NO over the phone. They did mention they had another lady who came in with the same problem, a window shattering for no reason while driving, but that “things like that happen normally”. Despite having other people with the similar issue, I was given the cold shoulder with No resolution.

Incident Aug 20, 2025

When I took my car out my garage one afternoon, I heard a loud noise that my car was making from the outside of the vehicle. The sound was super loud and made my vehicle sound like a race car reving up, every time I pressed on the gas and then when I pressed on the brakes, it made a screeching/ rattling noise. Come to find out when looking underneath the exhaust pipe underneath the car is hanging off, looks like the mounting bracket separated. Then there was a big visible hole as well. I decide to take it to a mechanic shop and fix this myself and yet the dealership also says there is no recall for that issue. Another additional issue was I was having on this same vehicle was a weird smell coming from my A/C vents when I first turned on the vehicle to which it then dissipates . Informed the dealership and they said again, they don’t know why the car is smelling like humidity. They said they would call me back so they can take the car in, and this was over a month ago, never heard back either.

Incident Jun 1, 2025

Radio screen went black and back up camera not working. no chimes or turn signal not making sound

Incident Aug 12, 2025

The first major safety issue occurred on 4/2/2025 when we had brake malfunction. Brakes did not work properly creating a very dangerous situation when the vehicle wouldn’t stop when applying pressure on the brakes. The brakes made a strange noise, felt hard, and didn’t slow the vehicle as they typically do. At the time we received a service brake sensor notification. Car was “repaired” at the Elco dealership where the vehicle was purchased. The vehicle had 25,597 miles on it.

Incident Apr 2, 2025

The second major safety issue with this vehicle occurred on 5/15/2025 when we lost control of the vehicle while traveling on the highway. During this time, the windshield wipers went halfway up and stayed up. The radio randomly turned on and off. The horn randomly honked. The air didn’t work. There was no ability to turn on hazard lights to warn other drivers. We had no ability to brake as the brakes felt hard and didn’t slow the vehicle. Steering was nearly impossible as the wheel felt locked in place and barely moved to either side. At the time we got several warning lights including theft protection and brake service. The vehicle had 27,965 miles on it at the time.

Incident May 15, 2025

My alternator died 4 weeks ago. My mechanic can't find one anywhere. He was told GM does not make them for this model yet. I only have 50,000 mi and bought this vehicle brand new. I'm extremely disappointed! My three Young kids and I ended up on the side of the road which was more than a little scary

Incident Jun 21, 2025

I was driving and the vehicle lost since power, I was unable to roll down the windows. And then the car just stalled. Luckily I was aware of it stalling so I pulled over in a residential area and came aaa. They sent out a battery service technician, he read the battery, the battery was ok but the alternator had low voltage. (Picture attached) so they recommend not to drive it and so I had to call for a tow truck to come. We bought a battery charger, it charges up to 12 but when we put it into drive it drops back down to 10 and that's when everything shuts off and the car dies.

Incident Jul 15, 2025

The transmission. It is disengaging while driving down the road. It literally has basically stalled out in the middle of intersections, the highway, etc. There is a recall for this exact problem just not with my vin for some reason. I tried to get a dealership to look at it and see if they can fix it they say they will not. I am not safe nor are others with this malfunction.

Incident Jul 15, 2025

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to drive away from the scene and pulled into a parking lot, where the failure was reproduced. The vehicle was then driven to the residence and parked in the garage. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer was notified of the failure and sent a field investigator, who inspected the vehicle but failed to inspect the transmission. The manufacturer later informed the contact that no assistance would be provided. The contact was not provided information on the field inspector assessment. The contact related the failure to NHTSA Campaign Number: 23V172000(Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 14,000.

Incident May 17, 2025

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the hazard warning light button was pressed. The contact stated that when the hazard warning light button was pressed again to turn off the hazard lights, the button became inoperable, and the hazard lights remained activated. The vehicle was taken to the dealer, who determined that the hazard light button needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Incident Jun 17, 2025

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward and stopped while at the traffic light. The contact stated that while driving over 4 MPH, the vehicle seized with the transmission warning light illuminated. The contact was concerned about being involved in a crash due to the failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,071.

Incident Jun 16, 2025

The contact own a 2023 Chevrolet Traverse. The contact stated while the vehicle was turned off and parked in the garage, the exterior and interior lights started flashing, the horn started honking continuously, and the windshield wipers activated. Additionally, the doors locked and unlocked inadvertently and stopped when the vehicle was in drive(D). The vehicle was taken to the dealer where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17.

Incident Jan 8, 2024

The car is equipped with an automatic light feature designed to activate in low-light conditions, such as early mornings or evenings. However, the system only triggers when it is completely dark. Even in very low sunlight, the lights do not turn on, which can be dangerous as the car may not be fully visible on highways

Incident Jun 1, 2023