2020 Chevrolet Trax

No recalls on record for this model year.

• EngineFiled Oct 12, 2026

  Radiator, ta 80k Miles the seal broke and causing a coolant leak, upon looking at forums related to my car there are NUMEROUS complaints, my safety was at risk because my car could've overheated and shutdown when traveling and caused a major accident. The Trax is known for this issue, yet no recalls or anything. There was no accident associated with this but I am truly hoping someone gets ahold of Chevy/GM about this issue

  Incident Oct 30, 2025

• EngineFiled Oct 10, 2026

  The car gets overheated. I spent lots of money and still have the same problems

  Incident Oct 9, 2026

• Electrical systemFiled Sep 29, 2026

  The exterior lighting system failed due to a severely eroded rear license plate wiring harness and a damaged, melted electrical connector piece, causing the connected lamp assembly (GM Part 13502178) to fail 7 separate times. Total failure of the rear illumination reduces nighttime vehicle visibility to other motorists, increasing rear-end collision risks. Furthermore, the eroded, melted harness creates an un-fused short circuit risk, posing an ongoing thermal/fire hazard inside the rear bumper. The failure loop was officially reproduced and confirmed by Hertrich Chevrolet on September 29th, 2026. Two other Hertrich Chevrolet dealerships had replaced/ repaired this part and they clearly misdiagnosed the core electrical issue six times previously by only replacing the plastic housing. No dashboard warning lamps appeared; symptoms were restricted to broken mounting clips and burned-out bulbs from heat degradation, which first appeared in June 2021 under the factory warranty. The failed components are AVAILABLE for inspection, as the vehicle is currently held in dealer custody under an open warranty ticket waiting for parts.

  Incident Jun 1, 2021

• Electrical system, air bagsFiled Sep 29, 2026

  I purchased a vehicle from GM Murfreesboro. I didn’t know this at the time of purchase, they sold me a used vehicle with a different vin number registered to a gray trax. [XXX] has been part of this scam. How safe is my vehicle? They sold us the car in the dark. Paid full price. I checked my vin number and it pulled up a gray trax with different features. The door didn’t close, gas tank does sense appropriately, the seal on the car is broken, the front windshield has suction cup marks on the inside and freezes with ice inside the windshield. I’ve purchased other cars from them. They probably did the same thing. I just happened to check the vin against the federal database. They are working with several local cops and tracy chavez at the dmv to do this. [XXX] made any warranty work impossible. [XXX] helps with any repairs. Was unwilling to fix this probably because this is a federal offense to charge a vin number. I have the specific local cop cars who have been at the dealership. You can’t send this to [XXX] because local law will impede this investigation and TN TBI and FBI are corrupt. Local law: [XXX], [XXX], [XXX], [XXX], [XXX], [XXX], [XXX], [XXX], [XXX] FBI, [XXX]( Case XXX), [XXX] and [XXX]. Please see the picture of the gray vehicle from the dealership with two vin numbers. Acquired 29 XXX. Two cops outside dealership. I’ve purchased a number of vehicles through this dealership. How many other vins and features were removed? Add [XXX] and [XXX], [XXX] for local law abusing power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Incident Jan 15, 2020

• Electrical system, service brakesFiled Aug 12, 2026

  My 2020 Chevrolet Trax has experienced recurring brake problems for approximately two years. The issue involves the brake pedal becoming unusually resistant and the vehicle failing to brake normally when I apply the pedal. The vehicle and affected components are available for inspection. My first known documented occurrence was August 21, 2024, one day after I picked up the vehicle from AutoNation Chevrolet. I had dropped it off July 29, 2024, and picked it up August 20, 2024, after it was diagnosed and repaired for reduced-power issues, including shaking while driving. On August 21, 2024, I was driving normally when I attempted to brake. The brake pedal suddenly became resistant and the vehicle would not stop normally. I repeatedly pressed the brake pedal without resolving the problem. I pulled the emergency brake and waited. Approximately five minutes later, the dashboard displayed a “Service StabiliTrak” warning, along with the ABS and check-engine lights. After the warning lights appeared, the brakes began functioning normally again. This is the first occurrence I personally documented on my phone to my knowledge. Over the past two years, I have taken the vehicle to the dealership and/or Big O Tires approximately 15 times for service and repairs, including work I was told could help resolve the issue. These visits also included routine services such as tires, oil changes, and emissions testing. Despite repeated service and recommended repairs, the brake problem continues. The vehicle is currently at the dealership as of August 11, 2026, being diagnosed for the same recurring brake issue. This problem has repeatedly placed my safety, the safety of my 6-year-old child, and the safety of other drivers and pedestrians at serious risk. The intermittent loss of normal braking makes it difficult to safely stop or avoid a collision. I have repeatedly sought professional assistance, but the underlying issue has not been permanently resolved.

  Incident Aug 21, 2024

• Power train, engine, fuel/propulsion systemFireFiled Jul 15, 2026

  CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating. The vehicle came within moments of bursting into a full thermal engine fire. This vehicle was a rolling death trap that almost killed me on the road. No one is taking this life-threatening safety failure seriously. The selling dealership refused to address the known hazard, forcing a predatory repossession that destroyed my financial life while leaving a severely defective, fire-prone vehicle completely unaccounted for. I need an immediate federal investigation into this vehicle before this defect causes a fatal fire for another driver.

  Incident Jul 12, 2026

• Seat beltsFiled Jul 8, 2026

  The contact owns a 2020 Chevrolet Trax. The contact stated that the rear passenger-side seat belt failed to retract, and the rear driver-side seat belt later failed to retract, resulting in both rear seat belts being unable to retract or adjust. The contact stated the failure prevented the installation of a child safety seat, rendering the vehicle unsafe for transporting an infant. The vehicle was taken to the dealer, who confirmed that no recalls or warranty coverage applied to the failure and provided a diagnostic fee for further inspection. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was approximately 23,000.

  Incident Jan 1, 2025

• TiresFiled Jul 3, 2026

  There are vertical splits from the sidewall seam to the tread line. Oil spurted out when I checked the tire pressure. Bubba is the person who put on the tires. +1 (386) 868-9696

  Incident Jul 3, 2026

• TiresFiled Jul 3, 2026

  Tire cracks on all tires. 4 separate reports. Please send link to upload information. All for tires replaced at GM Murfreesboro Bubba +1 (386) 868-9696. P205/70 R16 96 H Did not contact police. They ignored a human trafficking case and drug tracking by [XXX] Iowa pharmacy license revoked [XXX] Investigation stopped by Det. [XXX], [XXX], and [XXX]. FBI Mark Shaeffer. Have all evidence. Turned into the correct federal agency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Incident Jul 3, 2026

• TiresFiled Jul 3, 2026

  P205/70 R16 96 H radial tubeless Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det [XXX], Sheriff [XXX] over warrants in 2010, [XXX] [XXX], Mark Shaeffer local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. Bubba Ruffner +1 (386) 868-9696 is the manager for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Incident Jul 3, 2026

• Show the 50 most recentShow fewer

  • TiresFiled Jul 3, 2026

    P205/70 R16 96 H Radial Tubeless driver rear 1P50F951L 4825 P205/70 R16 96H passenger front 1P50F951L 4625 Made in Mexico P205/70 R16 96 H Radial Tubeless passenger front 1P50F951L 0126 P205/70 R16 96 H Radial Tubeless passenger rear 1P50F951L 4625 P205/70 R16 96 H Radial Tubeless driver rear ISY 0[XXX]205/70 R16 96 H Radial Tubeless driver front 1P50F951L 4825 Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det Kelvin T. Jones, Sheriff Mike Fitzhugh over warrants in 2010, [XXX], Mark Shaeffer local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. Bubba Ruffner +1 (386) 868-9696 is the manager for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Incident Jul 3, 2026

  • Air bags, structure, forward collision avoidanceFiled Jul 3, 2026

    My car is a 2019 not 2020 and white not gray. The gas gauge doesn’t read pressure and drops by 1/4 up or down. I don’t have all the features which were supposed to be on the car. The rear door doesn’t close. I have ice inside my front windshield in the winter. I took the car back immediately. They refused to change the vehicle to the gray trax within the 48 hours. They sold me the car in the dark. The brand new tires skidded on wet pavement, and suction cups for placing a windshield appear in the ice on the inside of the front windshield. The car is dangerous. Continental. All foot tires just replaced. P205/70 R16 96H passenger front 1P50F951L 4625 Made in Mexico P205/70 R16 96 H Radial Tubeless passenger front 1P50F951L 0126 P205/70 R16 96 H Radial Tubeless passenger rear 1P50F951L 4625 P205/70 R16 96 H Radial Tubeless driver rear ISY 0F951L 4724 P205/70 R16 96 H Radial Tubeless driver front 1P50F951L 4825 XXX P205/70 R16 96 [XXX] radial tubeless Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of [XXX] [XXX]. Paperwork should be in file. Det [XXX], Sheriff [XXX] over warrants in 2010, [XXX] [XXX], [XXX] local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. [XXX] [XXX]ger for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Incident Jan 15, 2020

  • Visibility/wiperFiled May 18, 2026

    Rear back up camera image is foggy. Have tried to clean multiple times, but it continues to be foggy.

    Incident May 1, 2026

  • Electrical system, engine, fuel/propulsion systemFiled May 4, 2026

    My full complaint of the 2020 trax after buying brand new and only I as the owner and driver. Nov 2023- seat belts would not stay latched. We found out slamming on the breaks for a tractor trailer that flipped in front of us on 495. February 2024 - dash screen out, on and off as it wanted. February 2024- Heat and AC control not turning like they were super glued March 2024- dash screen out again complete black out April 2026- strut replacement @60,000 miles April 2026- water pump coolant leak April 2026- 3 serpentine belts in 3 days. I think that's all the consumer needs to be aware of, make a logical choice but the extra warranty it will save you I promise. All items have been covered by warranty, extended warranty or special warranty coverage. Make sure you research. And definitely make sure your dealership upholds their word and warranty. I carry my book with me Everytime I head to the shop. All work has been done under 63000 miles.

    Incident May 4, 2026

  • Unknown or otherFiled Mar 30, 2026

    I think it is crazy that my 2020 chevy trax doesnt have a temperature garage, there was a 2019 recall concerning leaking coolant, and I believe a recall on something dealing with the oil cap or component all of which I am having problems with. First in February of 2026 I was on a busy multiple lane express way and all of a sudden my coolant image warning light came on and indicated :engine overheating idle engine". No pre-warning or nothing , no temperature gauge to even see if the car was running hot. So I had to merge over 3 lanes at night on a busy highway in order to get off on the next exit. My issue was my coolant reservoir only had a spoon full of coolant all the coolant was gone. The shop told me my water pump was leaking and that was causing the coolant leak. This was repaired. A month later I have another coolant leak in a different spot and now I have oil leaking from somewhere. Firestone told me there is a oil cap or component recall but I can't find any recall on an oil component using my VIN numbers. This is so disappointing that I've only had this car for 4 years and 3 months and I'm having these issues related to recalls and complaints Ive seen from other owners.

    Incident Feb 15, 2026

  • Electrical system, engineFiled Mar 24, 2026

    Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.

    Incident Feb 12, 2025

  • Electrical systemFiled Mar 24, 2026

    The Instrument panel that shows the Tire Pressure, Speed, Oil, Mileage etc. goes blank black then comes back on. Its been happening for a year and I did contacted Chevy about it. I waited for them to contact me back but they never did. I have taken it for the oil changes at the dealer but its usually on. I explain to the Chevy Dealer service about it over the phone, they told me it would cost a certain amount to fix and they needed to do a diagnosis first. This has been going on for 3 years (the turning blank on and off) while driving .

    Incident May 1, 2025

  • Power train, engineFiled Feb 19, 2026

    I was driving my car and was at a stop sign and the vehicle started acting odd and it felt like it was lunging me forward. I was concerned that it was going to do it without my control and after that it almost sluggish and stalling until I could get it out of the intersection. Took it to a repair shop and the whole turbo unit needs to be replaced with 38,000 miles on it.

    Incident Feb 8, 2026

  • Electrical systemFiled Jan 30, 2026

    The CarPlay no longer gives me accurate directions. The directional arrow drifts on the map and sends me everywhere except the direct route. I've tried using both Google and Apple maps to no avail.

    Incident Dec 1, 2025

  • EngineFiled Jan 16, 2026

    For coolant reservoir being made out of polypropylene materials that is resistant to expansion and cracking, the overflow line into my reservoir is severally cracked causing excessive leaking of coolant causing steam and engine overheating.

    Incident Jan 12, 2026

  • Vehicle speed controlFiled Jan 16, 2026

    Driving on a main road on news year eve on my way home from work in a snow storm, my vehicle decides to only drive 9mph or less indicating that it has gone into limp mode. Unable to go up hills of any incline caused panic from the drivers around me. Luckily I was able to pull into a parking lot and sit and call for help. My vehicle was showing a code for the accelerator pedal position sensor indicating an issue with the voltage difference between the APP and the Throttle position sensor. The computer was able to be reset and my car then drove fine but the next day, it did it again. And without the scanner being plugged in the entire time, My car was not drivable.

    Incident Dec 31, 2025

  • Fuel/propulsion systemFiled Jan 3, 2026

    It wouldn't pass smog due to an air/fuel intake. Coded every time. This caused it to go into " low engine power" after the mechanic looked at it, he said the oil had gotten into the manifold, the tubes and the turbo which apparently is a design flaw, and now my turbo is on its last leg. which is going to cost thousands. I am told it will do the same thing after a a year or so and will have to repeat this process. I can't pass smog. There is too much air coming out, and you can't block the airflow. So basically, I will have to replace the turbo, and the manifold, we already put in an oil tank to divert it. If I had known this was going to happen, I wouldn't have purchased this vehicle. I need to travel and now I do not feel safe in this car. This issue should be on the recall list to repair for those unsuspecting customers. I am in the hole for the repairs that need to be done currently as well as 3 more years of paying this off.

    Incident Apr 1, 2025

  • Suspension, electrical system, exterior lightingFiled Dec 17, 2025

    Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

    Incident Feb 10, 2025

  • Engine, fuel/propulsion systemFiled Dec 15, 2025

    Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q

    Incident Dec 14, 2025

  • Vehicle speed control, service brakesFiled Dec 1, 2025

    The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to get it checked yet. There was a warning light eventually. After a couple of times, I pushed on the accelerator once I realized the parking brake was on. I turned it off. It was only when I noticed it was a bit jankey when attempting to reverse is when i noticed it

    Incident Dec 1, 2025

  • Engine and engine coolingFiled Nov 20, 2025

    The contact owned a 2020 Chevrolet TRAX. The contact stated that since the vehicle was purchased, the engine had been failing. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the engine overheated. The engine temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the vehicle remained at the dealer unrepaired. Most recently, the vehicle was repossessed. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 64,000.

    Incident Apr 30, 2025

  • Unknown or otherFiled Nov 16, 2025

    My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.

    Incident Nov 12, 2025

  • Electrical system, engine, fuel/propulsion systemFiled Nov 2, 2025

    Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around it.

    Incident Mar 24, 2021

  • Service brakesFiled Nov 2, 2025

    Breaks lock down when driving. Had multiple things replaced and it still does it. Said they don’t know what could be still causing the problem.

    Incident Nov 2, 2025

  • Suspension, electrical systemFiled Sep 9, 2025

    The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. The dealer replaced the lower control arm, and the vehicle was repaired. Additionally, the contact stated that the A/C system was inoperable, and the infotainment system screen was significantly hot and turned off intermittently while driving. The vehicle was taken to an independent mechanic, where the A/C system motor was replaced; however, the failure persisted. The contact was advised that the A/C system motor was not the cause of the failure, and the contact was referred to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

    Incident Oct 9, 2024

  • EngineFiled Sep 2, 2025

    At 20,000 miles I was doing 70 which was the speed limit the engine light came on and flashed and put itself into limp mode it acted fine once the car was turned off and back on the dealer hooked a scanner up and said nothing but the electronic port was wrong which the charging port wouldn’t work half the time. At 149000 miles the water pump went out as soon as I paid it off due to Chevy dealer avoiding warranty work causing it to over heat and blow a head gasket.

    Incident Feb 5, 2025

  • Electrical system, exterior lighting, vehicle speed controlFiled Aug 19, 2025

    The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 RPMs. The only way to cancel this out is to pull over, turn the car off and than back on (with no AC on). All summer long it has been doing this… possibly a transmission issue. I’ve personally only owned the vehicle for 2 yrs and the year of the car is a 2020, so there’s no reason it should be doing this. There is no exact date. It happens all the time, so I’ll just put the beginning of the spring

    Incident Apr 1, 2025

  • Power train, electrical system, engineFiled Aug 10, 2025

    The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.

    Incident Jul 25, 2025

  • Vehicle speed control, engine, fuel/propulsion systemFiled Aug 1, 2025

    When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

    Incident Aug 1, 2025

  • EngineFiled Jul 30, 2025

    Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up to 120,000 mi. for failed turbo chargers yet I have the same scenario for a 2020 Trax. But EVERYTHING is out of my pocket . I have a [XXX] son and would prefer not to tell his mom we were rear ended due to a sudden lose of power in a vehicle that is becoming completely unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Incident Jun 7, 2025

  • Fuel/propulsion systemFiled Jul 17, 2025

    Canister purge valve

    Incident Jun 12, 2025

  • Service brakesFiled Jun 20, 2025

    I got a code for the electronic brake control module, and my front brakes kept locking up. took it to the dealership and they kept telling me that it’s fine. My safety was put at risk when I was going 60 down the interstate and the brakes locked up. The service stabilitrak light came on too.

    Incident Jun 20, 2025

  • EngineFiled May 29, 2025

    When driving my car around a 15 mile drive my car displays a Engine Overheating - Idle Engine message on my dash display and I go straight home to inspect the car and notice as shown in the photo I took the cap slowly after the car cooled down and I refilled it with antifreeze and close it and the hose/cable for the antifreeze was squeezing in antifreeze normally it would be out and took it for a little drive and someone from the outside of the car too see for any leaks it wasn’t leaking visibly it seems to be internal or a thermostat issue when driving for 5 minutes almost all of my antifreeze was drained this can be a safety issue especially if I kept driving as the engine would most likely stop to prevent engine could be especially harmful if I was on the turnpike or expressway

    Incident May 28, 2025

  • Electrical systemFiled May 19, 2025

    The contact owns a 2020 Chevrolet Trax. The contact stated that while operating the vehicle, the instrument cluster display screen intermittently malfunctioned, displaying either a black or snowy screen. During the failure, the driver was unable the view the speedometer and the gear selector information. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was not yet contacted regarding the failure. The failure mileage was 30,000.

    Incident May 19, 2022

  • Visibility/wiperFiled Apr 22, 2025

    On Oct 08, 2024 Milan Tire and Brake replace wiper motor part. Since then the wiper motor part only works for about 2 months . They replace it going on 3 times . Just went out yesterday again. On January 29, 2025 Milan tire and brake and Brake replace wiper transmission .

    Incident Oct 8, 2024

  • Electrical systemFiled Apr 8, 2025

    The dash screen behind the steering wheel (showing the speed/milege/trip info) randomly stops working. According to forums, this is a common issue with this make and model.

    Incident Apr 1, 2025

  • Electrical system, structure, engineCrashFiled Mar 29, 2025

    Compré este carro en medio de una necesidad al dealer REAL TRUCKS AND CARS en buenas condiciones con 2000$ de downpayment y nunca me respondieron por la garantía del carro y encima tuve más de 2000$ en gastos y el día que decido cambiar el carro me llega la información de que ese carro tenía un título rebuild y dos choques fuertes en el pasado con daños en el chasis y el historial que me habían dado en el dealer estaba adulterado porque evidentemente no aparecía nada de lo detallado, posteriormente al reclamo, la persona que me lo vendió me amenazo con agredirme cuando se encontrara conmigo y se burló mío por el dinero que me quitó y lo que ganó él y todo lo que yo perdí… incluso quiero una compensación reclamando todo el dinero que le invertí al carro, el downpayment y daños y prejuicios causados…

    Incident Mar 15, 2025

  • SteeringCrashFiled Mar 18, 2025

    The contact owns a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the steering wheel independently turned to the right and seized. The contact's vehicle crashed into a parked vehicle. The contact stated that the vehicle was uncontrollable. The contact stated that the failure occurred in a residential neighborhood. The contact's vehicle was damaged to the front passenger's side fender area. The parked vehicle was damaged to the driver's side fender area. The contact stated that she bumped her head during the crash, however did not seek medical treatment. No Police report was filed. The vehicle was towed to the dealer, however the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The manufacturer ordered an investigation and determined the failure was not due to a manufacturer defect. The failure mileage was approximately 28,000.

    Incident Nov 5, 2023

  • Structure, engine, fuel/propulsion systemFiled Feb 23, 2025

    I was forced to sell my Jeep and buy a chevy trax at Friendly Chevrolet back in 2020 because supposdely there was a pandemic and the economy shut down. It has been giving me lots of problems. I have taken it to Friendly Chevrolet, Young Chevrolet and Lakeside Chevrolet several times since 2020 and they always say: leave it here, we cannot loan you a car, it will take 5-7 days to repair it. It jerks when I drive it, every time I get gas, the car doesn't start unless I push the speed pedal and drive. The worst and recent incident was 2 weeks ago when I was driving in [XXX] , and the car turned off completely as if they had turned off the light of your house, it blacked out. I stayed on the road and I could see my death nearby. The cars that were driving behind me almost killed me and a multiple fatality accident is almost caused. Fortunately, I'm fine and the others are fine because they managed to slow down their speed in time or dodge me to avoid a wreck. I took my car to Lakeside Chevrolet to get it serviced and this is what the advisor told me: it will take 5-7 days to get your car ONLY diagnosed and it will cost you more than $200 for this step. I begged for a car loaner and he said that the owner of the dealership doesn't have money to give me one. He also mentioned that because the pandemic, he had to spend money from his savings to get his business-dealership going. My car is still there and they called me last friday to tell me that they cannot fix my car because Global Company is out of miles range. They told me that is was safe to drive my car to Friendly Chevrolet and take it there to get it fixed. I called Friendly Chevrolet and they said they cannot bring my car to them because they do not pay for towing. (What kind of stupid person they think I am to tell me to drive a unsafe car from Rockwall to Dallas?) These dealerships are not helping me, they are just [XXX]! I do not have money!!! Please help, I beg you, please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Incident Feb 7, 2025

  • Electrical system, vehicle speed controlFiled Dec 30, 2024

    Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially since mechanics can't diagnos this.

    Incident Dec 23, 2024

  • Electrical systemFiled Dec 25, 2024

    June 2024 all dashboard lights flickered on then went off, radio wouldn't turn on so dealership replaced the instrument cluster. Last night had to jump car off, the battery and alternator checked out fine. However, the radio/back up camera didn't come back on. This is the only car I have and now in the shop 2 tines in 6 months for the same thing.

    Incident Jun 1, 2024

  • Air bagsCrash1 injuredFiled Nov 15, 2024

    My 2020 Chevy Trax did not deploy the air bags, at all, when hit cement wall head on. The impact to my chest area caused a wire from a chest surgery to snap, and is now dangling inside the middle of my chest, near my heart. I have the pictures & the witness was a Sheriff. It make no sense that none of the air bags deployed. NONE. I want to report it as will be pursuing, and to make sure others know that this is an issue that can cause bodily harm and there are no recalls on these cars. That's scary. No idea now what I must go thru due to this injury which never should've happened.

    Incident Nov 13, 2024

  • Power trainFiled Oct 31, 2024

    The contact owns a 2020 Chevrolet Trax. The contact stated that while the vehicle was at a stop sign, the Hill Assist function failed to operate as intended. The contact removed her foot off the brake pedal and the vehicle rolled backwards. The vehicle was taken back to the dealer where the vehicle was purchased; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred. The vehicle was taken back to the dealer again. The contact was informed that the vehicle was taken to the Chevrolet dealer for a diagnostic test. The contact was informed that the failure was not duplicated. In addition, the contact was informed that it was normal for the vehicle to roll backward when the brake pedal was released. The vehicle was not repaired. The contact stated that the failure had started seven days after the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,900.

    Incident Sep 12, 2024

  • Electrical systemFiled Oct 3, 2024

    The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with safety because it will change in and out at random times and you are forced to change your attention to the needle instead of focusing on the road. No warning lamps or trouble codes present. I have not contacted the manufacturer but have had a mechanic inspect it and he cannot find a cause but thinks possibly is an electric short or fault module. This began happening in June 2024 and is now getting worse and very unreliable.

    Incident Jun 3, 2024

  • Service brakesFiled Sep 30, 2024

    I am not sure of what actual component(s) failed, but I do know that a brake line that had braided steel broke and spewed brake fluid failed- this line comes off the master cylinder to ABS module. Mechanic attempted replacement and there is still no pressure in the brake line. Mechanic believes it is the brake booster now that caused the line failure to occur. The vehicle and components are available for inspection. What happened was that when I was driving on a city road at 35 MPH, a vehicle in front of me was driving reckless and when I changed lanes I approached a traffic signal that changed to yellow and when I went to slow i felt a pop in the brake pedal and the pedal went all the way to the floor and i was unable to stop when the light changed to red and rolled through the intersection. I was able to finally stop approximately 300 feet after applying the brakes. There were no warning indicators or lamps that illuminated prior to this occurring and as a result of the brake failure a collision was narrowly avoided.

    Incident Sep 29, 2024