2002 Chevrolet Venture
Recalls, consumer complaints and crash ratings from NHTSA
Recalls6
SteeringFeb 17, 2009, Campaign 09E005000
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Exterior lightingHeadlightsAug 11, 2008, Campaign 08E050000
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Fuel system, gasolineStorageAug 8, 2007, Campaign 07V349000
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Risk
A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
Fuel system, otherStorage, tank assembly, pressure relief devicesMar 12, 2007, Campaign 07E021000
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk
FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy
DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Latches/locks/linkagesDoors, latchDec 22, 2004, Campaign 04V597000
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk
IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy
DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Air bagsFrontalAug 9, 2002, Campaign 02V222000
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Risk
PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy
DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints235 total
Most reported, across all 235 complaints
- Engine and engine cooling18%
- Service brakes, hydraulic12%
- Electrical system10%
Fuel system, gasolineFiled Nov 4, 2021
The contact owns a 2002 Chevrolet Venture. The contact stated that while the vehicle was parked, a fuel odor was detected inside the cabin of the vehicle. Additionally, the vehicle was consuming an excessive amount of fuel. The contact's neighbor, an independent mechanic, diagnosed that there was fuel leaking between the connection of the fuel line and fuel tank. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Incident Oct 28, 2021
EngineFiled Dec 5, 2020
BLOWN INTAKE MANIFOLD GASKET. VEHICLE DID NOT HAVE AN OVERHEATING ISSUE, AND HAS BEEN WELL MAINTAINED SINCE I'VE OWNED IT. DROVE ACROSS A STEEP 7 MILE HILL, TEMP GAUGE STARTED MOVING ABOVE NORMAL. I STOPPED AND LET IT COOL DOWN, MOTOR GOT TO ABOUT 245 DEGREES WELL BEFORE ANY WARNING LIGHTS WERE ABLE TO COME ON. STARTED THE MOTOR AND IT SOUNDED DIFFERENT SO I POPPED THE HOOD AND THE COOLANT OVERFLOW WAS BUBBLING. NOTICED THE WINDSHIELD STARTED STEAMING UP, AND A VERY ROUGH IDLE. SHUT THE MOTOR OFF AND STARTED IT AGAIN. WHITE SMOKE COMING FROM THE TAILPIPE. TURN IT OFF AGAIN AND OPENED THE OIL CAP AND IT HAD THE MAYO LOOK AND SMELLED OF ANTIFREEZE. PULLED THE DIPSTICK AND THE OIL WAS BROWN AND SEPARATED. GOT IT HAULED HOME. DID AN INSPECTION AND ANTIFREEZE WAS ALL DOWN THE BLOCK. TOOK THE MOTOR APART AND THE LOWER INTAKE MANIFOLD GASKET WAS JUST DETROYED. CHEVROLET HAS HAD NOTHING BUT PROBLEMS OUT OF THESE 3.4 GEN 3 MOTORS. THEY ALL NEED TO BE RECALLED AND THE PROBLEM CORRECTED. DOESN'T MATTER IF YOU KEEP THE COOLANT FLUSHED AND OIL CHANGED. HEAD GASKETS WERE IN THE SAME SHAPE I CHANGED THEM TOO. ALL TOGETHER COST ME OVER $1000 BETWEEN GASKET KITS, HEAD BOLTS, INTAKE BOLTS, COOLANT, OIL, FILTER, FLUSH, AND THAT WAS CHANGING THE HEAD GASKET, LOWER AND UPPER INTAKE MANIFOLD GASKET COMPLETELY BY MYSELF. THESE MOTORS ARE SO HARD TO WORK ON, I JUST COULDN'T AFFORD TO HAVE SOMEONE DO IT FOR ME. IT'S JUST BAD TO BUY A VEHICLE AND HAVE THIS PROBLEM. MOST VENTURE OWNERS HAVE CHANGED HEAD GASKETS OR INTAKE GASKETS MORE THAN ONCE. TOYOTA RECALLED THEIR 3.0 MOTORS FOR THIS PROBLEM, WHY IS GM NOT MADE TO RECTIFY THIS CONTINUOUS PROBLEM. THE VAN HAS ALOT OF OTHER PROBLEMS AS WELL, BODY RUST, HEADLIGHTS YOU CANNOT SEE WITH, OIL SEAL LEAKS, STEERING KNUCKLE PROBLEMS, SLIDING DOOR ISSUES, RADIO PROBLEMS, ELECTRICAL PROBLEMS, SIGNAL LIGHTS, ABS PROBLEMS. FUEL PUMP PROBLEMS. IT'S A LEMON
Incident Oct 23, 2020
Fuel/propulsion systemFiled Aug 31, 2018
SUDDENLY MY VEHICLE HAD A STRONG GASOLINE ODOR WHEN I WALKED UP ON IT IN THE MORNING I SMELLED IT 3 FEET AWAY FROM MY VEHICLE. IT HAPPENED JUST LIKE THAT ALL OF A SUDDEN. I SCHEDULED MY INSPECTION WITH MY MECHANIC AND I TOLD HIM I SUDDENLY WAS SMELLING A STRONG ODOR OF GAS. MY MECHANIC CALLED AND INFORMED ME THERE WAS A CRACK IN MY GAS TANK AND IT IS LEAKING SO THAT IS WHY I WAS SMELLING GAS SO BADLY. WE ORDERED ANOTHER 2002 CHEVROLET VENTURE GAS TANK FROM A SALVAGE YARD. THEY SHIPPED THE GAS TANK AND WHEN MY MECHANIC OPENED IT IT WAS BROKE IN THE SAME EXACT PLACE. THIS IS WHY I THOUGHT LOOKING UP FOR POSSIBLE RECALL. I FOUND RECALL 07V349000. STATED THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK. STATED AFFECTED CHEVROLET VENTURE 2001, 2002, 2003, 2004. I HAVE 2002. MY PROBLEM IS IT'S VIN SPECIFIC ACCORDING TO CHEVROLET THE NUMBER THAT I WAS GIVEN TO CALL ABOUT THE RECALL. 18006302438. MY VIN NUMBER WAS NOT INCLUDED. MY PROBLEM FITS THE DESCRIPTION PERFECTLY BUT THEY CLAIM THEY CAN'T HELP ME. THIS IS A SERIOUS SAFETY PROBLEM FOR ANYONE. I NOW HAVE TO PAY OVER 1,000.00 FOR A NEW GAS TANK OR HAVE NO CAR. I DO NOT HAVE ANY TRANSPORTATION NOW. MY CHEVROLET VENTURE IS SITTING AT MY MECHANICS.
Incident Aug 23, 2018
Fuel/propulsion systemFiled Sep 12, 2017
FUEL FILLER NECK CRACKED WHERE IT IS ATTACHED TO THE GAS TANK. FUEL LEAKING OUT OF NECK.
Incident Sep 8, 2017
Fuel/propulsion systemFiled Apr 25, 2017
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THERE WAS STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. EACH TIME THE VEHICLE WAS PARKED, A PUDDLE OF FUEL WAS SEEN ON THE GROUND. THE CONTACT'S BROTHER, A CERTIFIED MECHANIC, DIAGNOSED THE VEHICLE AND STATED THAT THE TANK WAS CRACKED AT THE INLET CHECK VALVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL PER THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident Dec 17, 2014
Air bags, seat beltsCrash1 injuredFiled Dec 28, 2016
TAKATA RECALL I WAS DRIVING AND RAN OFF THE EDGE OF THE ROAD AND OVER CORRECTED MYSELF AN HIT AN EMBANKMENT HEAD ON AND MY FACE WENT INTO THE STEERING WHEEL AND THEN WAS THROWN FOR THE VAN OUT THE BACK PASSENGER WINDOW AND THE VAN THEN LANDED ON MY FOOT BEFORE I HIT THE ROAD DUE TO AIR BAG NEVER DEPLOYING MY NOSE WAS TORN ABOUT OFF MY FACE AND BROOK 4 RIBS FRACTURED 5 AND MY FOOT AND ANKLE AND FOOT WAS BADLY DAMAGED MY SEAT BELT WAS PUT ON BUT FOR SOME REASON DIDN'T WORK. *TR
Incident Sep 9, 2016
Fuel/propulsion systemFiled Jul 31, 2016
FUEL LEVEL GAUGE DOES NOT WORK EVER SINCE I HAD THIS VAN AND FUEL PUMP UNEXPECTEDLY WENT BAD AT ABOUT 83000 MILES
Incident Jun 21, 2012
SteeringFiled Jun 29, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING SNAPPED AND DISENGAGED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE CONTACT'S RESIDENCE. BASED UPON THE CONTACT'S EXAMINATION, THE GEAR BOX WAS FRACTURED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident Jun 24, 2016
SteeringFiled Jun 26, 2016
SOMETHING BROKE INSIDE STEERING COLUMN , RACK & PINON. 100% LOST CONTROL OF STEERING. VEHICLE WAS IN MOTION WHEN ATTEMPT TO TURN.
Incident Jun 24, 2016
Fuel/propulsion systemFiled Jun 8, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT OBSERVED FUEL PUDDLES UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Incident May 9, 2016
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Engine and engine cooling, air bags1 injuredFiled Dec 17, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 04/06/16*LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 04/19/2016.*JB
Incident Sep 21, 2015
Fuel/propulsion systemFiled Nov 2, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT ALL THE FUEL FILLER NECKS WERE FRACTURED, WHICH CAUSED FUEL TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000.
Incident Jun 3, 2013
Fuel/propulsion systemFiled Aug 12, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INLET CHECK VALVE AND THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE: STORAGE). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident Jan 1, 2015
Electrical system, engine, fuel/propulsion systemFiled Aug 2, 2015
TEMP GAUGE TRYS GO HOT HAD CHECK NOTHING ENGENE MISFIRE HAD CHECK 7 TIMES NOW. REPLACE MASS AIR TEMP SENSORE TWICE THROTTLE POSITION SENSORS. PLUGS AND WIRES TWICE IN ONE MONTH HAS WIRE SHORTAGE FOR AC AND WE HAVE PAID OUT ALOT OF MONEY FROM DAY 2 OF OWNING THIS WAS GOING SELL BUT I WOULD SELL THIS CRAP TO NO ONE.. NOW SAYS O2 SENSORE LEFT WHEEL SENSOR AND MUCH MORE CODES JUNK LIKE THIS DONT NEED TO BE SOLD..
Incident Jul 1, 2014
Electrical system, exterior lightingFiled Jan 26, 2015
I WAS PULLED OVER DO TO NO REAR BRAKE LIGHT OR TURN SIGNAL ON LEFT SIDE. GOT A TICKET. WENT TO JUNK YARD BOUGHT REPLACEMENT ONLY TO DISCOVER IT WAS ALSO BURNED OUT AND USELESS !!!!!!!!!!!!!! BEEN THROUGH AT LEAST 50 BULBS IN THE LAST YEAR ALONE. I AM SECOND OWNER. ALSO HAVE ANOTHER ELECTRICAL ISSUE AS IN THE SWITCH ABOVE IN BETWEEN FRONT SEATS THAT CONTROL INSIDE LIGHTING. IT MUST STAY IN THE OFF POSITION OR IT RUNS THE BATTERY COMPLETELY DOWN. ALSO THE SIDE DOOR GETS STUCK IN THE OPEN POSITION AND IT TAKES A LOT OF STRENGTH TO CLOSE IT. *TR
Incident Dec 1, 2014
Fuel system, gasolineFiled Oct 9, 2014
ICV (IN LINE CHECK VALVE) HOUSING ON FUEL TANK HAS STARTED CRACKING AND LEAKING FUEL. CHEVROLET SAYS THIS UNIT IS NOT AFFECTED BY RECALL 07V349000. IT APPEARS TO BE THE SAME AS MY OTHER VENTURE WE HAD THE RECALL PERFORMED ON LEAKING AT SAME SPOT. THIS IS A FIRE HAZARD AND GM SHOULD REPAIR THIS ON ALL VENTURE VANS. I HAVE RUN ACROSS HUNDREDS OF PEOPLE IN DISCUSSION WITH SAME ISSUE AND NOT WITHIN GM'S VIN BREAKS. I THINK GM NEEDS TO LOOK AT THIS AGAIN. I HAVE PICTURES TO PROVE WHAT IS GOING ON. *TR
Incident Sep 25, 2014
Fuel/propulsion systemFiled Oct 1, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. UPON REFUELING THE VEHICLE, FUEL STARTED LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSIVELY WORSENED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A SMALL FRACTURE WHICH MAY HAVE ALLOWED FUEL VAPORS AND SMALL DROPLETS OF FUEL TO PASS THROUGH. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.
Incident Sep 1, 2014
Service brakes, hydraulic, structureFiled Jun 26, 2014
ON THE WAY TO TAKING MY SON TO WORK, I NOTICED A LOUD BUZZING SOUND COMING FROM THE REAR PASSENGER SIDE OF MY 2002 CHEVY VENTURE VAN. UPON CHECKING THE DASHBOARD FOR A WARNING SIGNAL, THERE WEREN'T ANY WARNING LIGHT'S DISPLAYED.I JUST RECENTLY HAD REAR BRAKE WORK DONE AND I'M NOT SURE IF THAT IS THE PROBLEM. ALSO, I HAVE BEEN NOTICING A LOUD PITCHED WHISTLING SOUND THAT STARTS AT ABOUT 20 MPH AND STOPS AT ABOUT 45 MPH. THERE IS A RATTLING NOISE THAT ACCOMPANIES THE WHISTLING SOUND WHEN THE CAR IS IN ACCELERATION. *TR
Incident Jun 26, 2014
Fuel/propulsion systemFiled Jun 16, 2014
I BOUGHT THIS CAR USED AND DISCOVERED THAT I COULDN'T FILL THE GAS TANK MORE THAN 1/3 OF THE WAY OR IT WOULD LEAK FROM A CRACK IN THE PLASTIC GAS TANK WHERE THE FILLER PIPE CONNECTS TO THE TANK. I LOOKED IT UP ON THE INTERNET AND DISCOVERED IT WAS A COMMON PROBLEM; HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2003/CHEVROLET/VENTURE/FUEL+TANK I TALKED TO MY LOCAL CHEVROLET DEALER AND HE SAID THAT THERE WAS A RECALL, BUT MY VIN NUMBER WAS NOT INCLUDED. NOW WHAT? *TR
Incident Jan 1, 2014
Electrical systemFiled Jun 14, 2014
THE VEHICLE RANDOMLY SHUTS DOWN COMPLETELY WHILE DRIVING - ALL ELECTRICAL SYSTEMS GO OFF. AFTERWARD, IT CRANKS BUT DOES NOT START, AFTER IT'S TOWED, IT EVENTUALLY STARTS. NO ERROR CODES SHOW IN DIAGNOSTICS. *JS
Incident Oct 15, 2013
Air bagsFiled Jan 3, 2014
WAS DRIVING APPROX 45 MPH AND DRIVERS SIDE SEAT AIRBAG DEPLOYED. THERE WAS NO IMPACT WHAT SO EVER. *TR
Incident Jan 3, 2014
Fuel system, gasolineFiled Dec 19, 2013
I PURCHASED A USED 2002 CHEVY VENTURE WITH ONLY 84,000 AND THE FIRST THING I DID WAS FILL IT WITH GAS FOR THE NEXT DAY OF SCHOOL DROP OFFS AND PICK UPS . I GOT HOME PARKED IT AND THE NEXT DAY A SMALL PUDDLE OF GAS WAS UNDER DRIVERS SIDE SLIDING DOOR. I LOOKED ON LINE AND FOUND A RECALL SO I CALLED THE CHEVY DEALER AND THEY SAID MY VIN # WAS NOT ONE THAT WAS COVERED. SO NOW WE HAVE OUR NEW VAN SITTING IN OUR DRIVE WAY WITH NO MONEY TO FIX IT TILL NEXT WEEK. I THINK GM REALLY NEEDS TO STEP UP AND FIX THEIR PROBLEM... I FOND SEVERAL PEOPLE IN THE SAME BOAT. AND STILL AFTER THEY BOUGHT A NEW TANK A WEEK OR TWO LATER THE SAME THING OCCURRED.. SO NOW WHAT... WHO IS KEEPING THE AUTOMOTIVE COMPANIES ACCOUNTABLE.. DOES SOME SMALL CHILD HAVE TO BE INJURED OR GOD FORBID LOOSE THEIR LIFE... SOME ONE NEEDS TO DO SOMETHING.... *TR
Incident Dec 19, 2013
EngineFiled Dec 1, 2012
VEHICLE WAS SHOWING 'HOT COOLANT TEMPERATURE' AND WAS TAKEN TO THE MECHANIC FOR REPAIRS. AFTER JUST MONTHS THE SAME PROBLEM RETURNED. *TR
Incident Feb 10, 2012
Fuel/propulsion systemFiled Jul 16, 2012
I NOTICED FUEL MILEAGE BEING REALLY OFF AND A VERY STRONG GASOLINE SMELL AND HAD IT CHECKED @ OUR LOCAL REPAIR SHOP AND WAS TOLD GAS TANK WELD HAD FAILED; WE WERE ALSO TOLD WE WERE VERY LUCKY THAT WE GOT IT IN AS SOON AS WE DID. VERY DANGEROUS! WAS ALSO TOLD BY MECHANIC THAT THERE HAD BEEN RECALLS ON THIS VERY THING AND ALSO EVEN MORE SERVICE BULLETINS. I CONTACTED GM AND WAS TOLD YES THERE HAD BEEN RECALLS BUT NOT OUR VIN NUMBER GROUP! NOW IT'S TIME TO DO THIS BEFORE SOMEONE DIES OR IS MAIMED. THEY TOLD ME THEY WERE VERY SORRY BUT GLAD NO ONE WAS HURT! I WAS ALSO TOLD TO SAVE ALL MY PAPER WORK JUST IN CASE @ WHICH TIME I TOLD THEM I SAVE EVERYTHING! THEY WERE MORE CONCERNED ABOUT WHY I HAD TAKEN IT TO OUR REPAIR SHOP RATHER THAN ONE OF THEIR DEALERS; I TOLD THEM THAT THE ONLY THING I EVER GOT FROM THEIR DEALERS WERE THAT THEY COULD NOT EVER REPLICATE THE PROBLEM; THEN OUR REPAIRMAN WOULD FIX WHAT THEY COULDN'T EVEN IDENTIFY. *TR
Incident Jun 20, 2012
Fuel/propulsion systemFiled Jun 17, 2012
THE GAS GAUGE STOPPED WORKING, WENT FROM FULL TO EMPTY IN ABOUT 3 SECONDS. CHEVY REFUSED TO HELP. I HAVE CARRIED A NOTEBOOK IN THE VEHICLE SINCE THAT TIME, WRITING DOWN THE DATE, PLACE OF PURCHASE, MILEAGE, TOTAL COST, COST PER GALLON, AND HOW MANY GALLONS. THIS IS TO MAKE SURE I DON'T RUN DRY, SINCE THE IDIOT GOING GOES OFF WHENEVER IT PLEASES. (CAR WAS PURCHASED NEW, FROM PARAMUS CHEVROLET IN OCTOBER, 2001). *TR
Incident Jul 10, 2004
Fuel/propulsion systemFiled May 14, 2012
THE FUEL GAUGE EITHER SHOWS FULL OR EMPTY. IT WILL SHOW FULL WHILE DRIVING, BUT WHEN SITTING STILL, EVEN IF YOU JUST FILLED UP THE LOW FUEL LIGHT WILL COME ON AND THE GAUGE WILL DROP TO EMPTY. OTHER THAN SETTING THE TRIP, YOU HAVE NO WAY OF KNOWING HOW MUCH GAS IS IN THE TANK. WHEN YOU GET TO HALF A TANK OR SO, THE LIGHT WILL COME ON CONSTANTLY AND DING. HAVE TRIED MANY THINGS TO FIX THIS PROBLEM BUT NOTHING SEEMS TO WORK. I HAVE HEARD THIS ON A LOT OF THIS SAME TYPE VEHICLE. *JS
Incident Feb 22, 2011
Service brakes, hydraulicFiled May 2, 2012
CHEVY VENTURE 2002 W/83732 MILES. TO WHOM IT MAY CONCERN: ANTI-LOCK-ABS LIGHT, INTERMITTENT ABS INDICATOR LIGHT. STARTED HAVING ISSUES WITH THE ANTI-LOCK BRAKES SYSTEM, WHEN ISSUE STARTED THE ABS LIGHT INDICATOR LIGHT WOULD INTERMITTENTLY FLASH AND THE ABS WOULD BY ITSELF TRIED TO ENGAGED WHILE CAR WAS RUNNING. THIS MADE DRIVING THE VEHICLE VERY DANGEROUS BECAUSE THE ABS WOULD TRY TO ENGAGE WHILE RUNNING NOT BRAKING. ON MAY 2, 2002, I TOOK THE VAN TO LOCAL DEALERSHIP TO HAVE IT DIAGNOSED FOR THE ABS LIGHT ON. THEY DETECTED A LEFT REAR DEFECTIVE SPEED SENSOR AND THEY ADVISED ME TO HAVE IT REPAIR FOR A TOTAL COST OF $741.00 WHICH I DECLINED. I THEN CALLED GM TO INQUIRE ABOUT ANY SERVICE BULLETINS AND/OR RECALLS ON MY MINIVAN, GM FOUND NONE AND THEY DECLINED TO ASSIST WITH THIS REPAIR. GLEN AT GM STATED THAT THE DEFECTIVE SPEED SENSOR HAD FAILED BECAUSE OF THE AGE OF THE VEHICLE AND THE DRIVING ENVIRONMENT WHERE VEHICLE IS DRIVEN (ILLINOIS=SNOW=SALT=CORROSION). I DO FEEL THAT THERE IS A DEFECTIVE PART WITHIN THE ABS BRAKING SYSTEM AND TO BE MORE SPECIFICALLY, THE SPEED SENSOR. I WILL NOT BE BUYING ANOTHER GM PRODUCT. I WOULD BE VERY HAPPY TO SEE A SAFETY RECALL ON THIS ISSUE. THANK YOU VERY MUCH FOR YOUR ASSISTANCE IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Incident May 2, 2012
Fuel system, gasolineFiled May 2, 2012
CHEVY VENTURE 2002 W/83732 MILES. TO WHOM IT MAY CONCERN: ON APRIL 28, 2002 I TOOK VAN TO HAVE IT TEST IT FOR THE EMISSIONS. IT FAILED WITH P0446 CODE, EVAP VENT PERFORMANCE. ON MAY 2, 2002, I TOOK THE VAN TO MY LOCAL DEALERSHIP TO HAVE IT DIAGNOSED FOR SERVICE ENGINE LIGHT AND ABS LIGHT ON. THEY ADVISED ME THAT IN ORDER FOR THEM TO FURTHER DIAGNOSED THIS ISSUE, THAT THEY WOULD NEED TO REMOVE THE FUEL TANK FOR A TOTAL OF $776.51 COST. SERVICE ADVISOR REQUESTED AN IMMEDIATE PAYMENT OF $345.00 FOR THEM TO FURTHER DIAGNOSE THE ISSUE WHICH I DECLINED. I THEN CALLED GM TO INQUIRED ABOUT ANY SERVICE BULLETINS AND/OR RECALLS ON MY MINIVAN, GM FOUND NONE AND THEY DECLINED TO ASSIST WITH THIS REPAIR. BASED ON MY RESEARCH, IT SEEMS THAT A LOT OF CHEVY VENTURE OWNERS ARE EXPERIENCING THE SAME ISSUE WITH THE EMISSIONS SYSTEM. I DO FEEL THAT THERE IS A DEFECTIVE PART WITHIN THE EMMISIONS SYSTEM AND MORE SPECIFICALLY THE VENT VALVE AND OR THE FUEL TANK PRESSURE SENSOR IN THE FUEL TANK. I WILL NOT BE BUYING ANOTHER GM PRODUCT. I WOULD BE VERY HAPPY TO SEE A RECALL ON THIS ISSUE. CUSTOMER SHOULDN'T HAVE TO BE PUT IN A FINANCIAL POSITION WHERE THE FUEL TANK ON THE VEHICLE NEEDS REMOVAL IN ORDER TO HAVE A FUEL EMISSIONS SYSTEM DIAGNOSED. THANK YOU VERY MUCH FOR YOUR ATTENTION TO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Incident May 2, 2012
Engine and engine coolingFiled Apr 3, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO OVERHEAT AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE OIL PRESSURE SENDING UNIT, WATER PUMP, THERMOSTAT AND RADIATOR CAP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED YET THE REPAIR FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO ADVISED THE CONTACT THAT THE MOTOR ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 126,000.
Incident Jun 1, 2011
Engine and engine coolingFiled Mar 26, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE PARKED, THE CONTACT NOTICED THAT COOLANT WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE LOWER INTAKE MANIFOLD WAS LEAKING COOLANT. THE GASKETS FOR THE LOWER INTAKE MANIFOLD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Incident Mar 25, 2012
Suspension, service brakes, hydraulic, engine and engine coolingFiled Mar 16, 2012
SUSPENSION--BOTH TIE RODS IN THE FRONT OF THE VEHICLE HAVE HAD TO BE REPLACED--MECHANIC SAID THAT BOTH TIMES IT WAS NEAR CATASTROPHIC FAILURE. OTHER--AIR CONDITIONER CONDENSER CRACKED DUE TO DESIGN FAILURE. 2002 SERVICE BULLETIN TOLD THAT GM WAS AWARE OF THE PROBLEM BUT KEPT QUIET UNTIL THE WARRANTY PERIOD WAS OVER, AND THEN REFUSED TO HELP. BRAKES--FRONT BRAKE PADS HAVE BEEN REPLACED FOUR (4) TIMES, ROTORS HAVE BEEN REPLACED TWICE. THE VEHICLE HAS 83,000 ORIGINAL MILES. I AM THE ORIGINAL OWNER. *TR
Incident Mar 16, 2012
Air bagsFiled Jan 9, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 100,000. UPDATED 02/15/12*LJ UPDATED 02/22/12
Incident Jan 4, 2012
Fuel system, gasolineFiled Nov 28, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT SMELLED GASOLINE FUEL FROM THE VEHICLE WHILE PARKED. WHEN HE ATTEMPTED TO REFUEL THE VEHICLE, IT WOULD TAKE THIRTY MINUTES TO ADD TWO GALLONS TO THE TANK. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V349000 ( FUEL SYSTEM, GASOLINE:STORAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE UNKNOWN.
Incident Oct 17, 2011
Fuel system, gasolineFiled Nov 13, 2011
FUEL GAUGE READS ERRATICALLY. *TR
Incident Nov 13, 2011
StructureFiled Oct 31, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT UNDER THE VEHICLE WAS COMPLETELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED OF THE RUST AND ALSO A HOLE IN THE FRAME. THE MECHANIC THEN ADVISED THAT THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,669 AND THE CURRENT MILEAGE WAS 107,000.
Incident Aug 31, 2010
Steering, structureFiled Jun 2, 2011
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED WHILE MAKING A TURN THE ENGINE FELL ON THE GROUND, THE STEERING COLUMN AND SUB FRAME BROKE. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN AUTO BODY SHOP. THE VEHICLE WAS IN THE PROCESS REPAIRING THE VEHICLE. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
Incident May 26, 2011
Latches/locks/linkagesFiled May 25, 2011
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 25 MPH THE REAR PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED ON ITS OWN. THE CONTACT NOTICED THE DOOR HAD NOT LATCHED AND HAD RETURNED TO THE OPEN POSITION. THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME IT WOULD NOT LATCH AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND STATED THE UNLATCH ACTUATOR ASSEMBLY TO THE REAR PASSENGER SIDE AUTOMATIC POWER SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DISCONNECTED THE AUTOMATIC SLIDING DOOR FUNCTION AND MANUALLY OPERATED THE DOOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V067000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE VEHICLE WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Incident Aug 15, 2010
Engine and engine coolingFiled May 24, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED ANTI-FREEZE AND WATER ON THE GARAGE FLOOR WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE HEAD GASKET AND INTAKE MANIFOLD WOULD NEED REPLACING. THERE WERE NO RECALLS FOR THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,103.
Incident Mar 12, 2011
Fuel system, gasolineFiled Mar 1, 2011
I WAS DRIVING AND NOTICE THE VAN SLOWING DOWN ON ME AND THEN IT STOPPED SUDDENLY. I TOOK IT TO A MECHANIC AND WAS TOLD IT NEEDED GAS. TWO WEEKS AFTER I NOTICE THE ODOMETER WOULD JUMP FROM EMPTY TO FULL BACK AND FORTH. THEN I NOTICE WHENEVER I TRY TO FILL IT UP WITH GAS IT WOULD NOT TAKE MORE THAN $5.00 WORTH. *TR
Incident Feb 20, 2011
Engine and engine coolingFiled Jan 4, 2011
JANUARY 4,2011 PHILADELPHIA, PA. I FIRST NOTICE IN AUG 2010 THAT MY 2002 CHEVY VENTURE WAS MAKING NOISE AND OVERHEATING WAS TOLD BY A MECHANIC IT WAS MY WHEEL BEARINGS AND MY THERMOSTAT GOT THAT REPAIRED THAT COST ABOUT $425.00 THEN THE VAN KEPT OVERHEATING AND CUTTING OFF WENT BACK TO THE MECHANIC AND WAS TOLD IT WAS MY RADIATOR THAT WAS REPAIRED DROVE IT AND HAD TO TAKE THE VAN BACK BECAUSE IT WAS STILL OVERHEATING SO THE WATER PUMP WAS REPAIRED AND THE BOTH OF THOSE REPAIRS WAS ABOUT $275.00 NEEDLESS TO SAY THE VAN WAS STILL OVERHEATING THEN I WAS TOLD THAT THE VAN NEED TO BE PUT ON THE DIAGNOSTIC MACHINE AND THEN I FOUND OUT IT WAS MY INTAKE MANIFOLD GASKET AND THAT COST ME $500.00. IF GM IS HAVING THIS MANY CUSTOMERS WITH THE SAME PROBLEMS THIS IT SHOULD BE ADDRESSED SO US AS OWNER DON'T BE PUT THROUGH THIS AGAIN. *TR
Incident Aug 10, 2010
Electrical systemFireFiled Nov 1, 2010
2002 CHEVROLET VENTURE, EXPERIENCED AN ELECTRICAL FIRE IN DASHBOARD. THE CONSUMER PULLED TO BERM AND THE VEHICLE BECAME COMPLETELY ENGULFED IN FIRE. *BF ACCORDING TO THE POLICE REPORT, A FUSE HAD BEEN CHANGED IN THE CIGARETTE LIGHTER OF THE DASHBOARD. THE CONSUMER STATED THAT WAS THE AREA SHE FIRST SAW THE FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0607-90)*JB UPDATED 12/7/10 *CN
Incident Sep 12, 2010
Fuel system, gasolineFiled Oct 19, 2010
HAVE FUEL LEAKING FROM STORAGE TANK, TECHNICIAN SAYS IT IS COMING FROM AROUND THE INLET, AND THAT THERE IS A RELATED SAFETY CAMPAIGN ON MY VEHICLE (NHTSA CAMPAIGN ID NUMBER: 07V349000). THE DEALERSHIP TELLS ME THAT MY VEHICLES IS NOT ONE THAT IS INVOLVED IN THE CAMPAIGN (2002 CHEVROLET VENTURE [XXX]). IT WOULD SEEM THAT GM MISREPORT THE SCOPE OF THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident Oct 16, 2010
Electrical systemFiled Sep 5, 2010
I HAVE A 02'CHEVY IMPALA WHEN I TURN IT ON ALL ELECTRIC COMES ON AND THE ENGINE RUNS FOR A SPLIT SECOND AND DIES THEN THE BATTERY LIGHT AND SERVICE TRACTION SYSTEM COMES ON I GOT THE FUEL PUMP AND SENSOR REPLACED STILL THE SAME PROBLEM OCCURS. I WAS ABLE TO DRIVE IT FOR A FEW MILES AFTER READING THE MANUAL AND PUSHING THE GAS TO THE FLOOR WHILE HOLDING THE KEYS ON FOR THREE SECONDS BUT EVENTUALLY IT DIED AGAIN. PLEASE HELP!!!!! *TR
Incident Sep 4, 2010
Exterior lightingFiled Jul 24, 2010
BRAKE BULBS CONTINUALLY BLOW, AND OVER HEAT IN MY CHEVY VENTURE MINIVAN. I THOUGHT IT MIGHT BE AN ISOLATED INCIDENT BUT MY NEIGHBORS MONTANA (SAME PARTS & MANUFACTURER) IS DOING THE SAME. ALSO HAVE NOTICED OTHERS ON THE ROAD NOW THAT HAVE REAR BRAKE LIGHTS OUT. I THINK THIS IS A DEFECT. IN ADDITION, THE LIGHT BAR WAS BURNED IN SEVERAL PLACES WHEN WE REPLACED IT THE FIRST TIME, AND HAD SIGNS OF HEAT DAMAGE WHEN WE REPLACED YET ANOTHER BULB. UPDATED 08/24/10.*LJ THE CONSUMER SENT IN ADDITIONAL COMPLAINTS FROM OTHER CHEVROLET VENTURE OWNERS. UPDATED IVOQ 08/25/10 *TR
Incident Mar 30, 2010
Engine and engine cooling, power train, equipmentFiled Jun 14, 2010
TRANSMISSION FAILED IN JANUARY OF 2005 AT 50,000 MILES. HAD IT REBUILT FOR $3,000.00. FAILED AGAIN AT IN AUGUST 2009 115,000 MILES AND AT THE SAME TIME THE LOWER INTAKE MANIFOLD GASKET FAILED. HAD IT REPLACED AND THE GASKET REPLACED FOR ANOTHER $3,000.00. STILL OVERHEATS IN CITY TRAFFIC. LEFT RADIATOR FAN NEVER COMES ON I HAVE TO RUN THE HEATER TO GET THE TEMP UNDER CONTROL AND I LIVE IN YUMA, AZ. THIS VAN IS A LEMON AND HAS COST ME ABOUT $8,000.00 MORE THAN IT SHOULD TO OWN. NEVER AGAIN WILL I BUY A GM PRODUCT. THEY ARE CRIMINALS! *TR
Incident Aug 15, 2009
Engine and engine coolingFiled May 29, 2010
I OWN A 2002 CHEVY VENTURE NEEDS A NEW HEAD GASKET I WAS TOLD VERY COMMON WITH THIS MAKE OF VEHICLE I HAVE ALREADY PUT ALOT OF MONEY IN VAN. THE VAN OVERHEATS SO OFTEN I CAN HARDLY EVEN USE IT. I AM FINANCIALLY IN A POSITION WERE I CAN'T AFFORD A NEW CAR DON'T THINK I SHOULD HAVE TO WHEN I HAVE TAKEN SUCH GREAT CARE OF THIS VAN. FURTHER MORE AFTER RESEARCHING ONLINE I HAVE FOUND NUMEROUS PROBLEMS WITH THIS SAME ISSUE THAT CONSUMERS HAVE HAD WITH 2002 CHEVY VENTURES. I FEEL THIS IS A SAFETY ISSUE I NEVER KNOW HOW HOT CAN THE VAN GET BEFORE ITS A DANGER TO ME, MY CHILDREN OR ANYONE ELSE THIS SHOULD BE LOOKED INTO FOR RECALL. *TR
Incident Mar 27, 2010
Electrical systemFiled May 20, 2010
THIS IS A GENERAL POINT OF INFORMATION MESSAGE: FOR THE LAST DECADE OR MORE, GM VEHICLES HAVE A PROPENSITY TO BURN OUT THEIR LAMPS DUE TO AN OVERCHARGE CONDITION (CAUSE UNKNOWN TO ME); THIS CONDITION CAN AFFECT ANY OF THE LAMPS OR BULBS, MOST NOTICABLY HEADLAMPS, TAIL LIGHTS, AND RUNNING (PARKING) LAMPS. COULD YOU PLEASE INVESTIGATE THIS ELECTRICAL DEFECT IN ALL GM VEHICLES.*TR
Incident May 19, 2010
Engine and engine coolingFiled May 14, 2010
I AM STILL PAYING FOR A 2002 CHEVY VENTURE VAN THAT I BOUGHT 2 1/2 YRS AGO. IT HAS 72000 MILES ON IT. I AM HAVING MAJOR COOLING ISSUES ANYWHERE FROM OVER HEATING TO SMELLING THE ANTI FREEZE, IF IT IDLES FOR 10MIN IT WILL GET UP TO ABOUT 220 DEG AND THE FANS WONT KICK ON TILL 285 DEG. WE HAVE HAD IN THE SHOP 4 TIMES NOW FOR REPAIRS. THE WATER PUMP WAS REPLACED, THE INTAKE MANIFOLD GASKET WAS REPLACED, THIS TIME THEY JUST REPLACED MY RADIATOR CAP AND FLUSHED MY SYSTEM. 4 DAYS LATER ITS DOING IT AGAIN OVERHEATING TO 3/4 MARK, SMELLING VERY DISTINCTLY LIKE ANTI- FREEZE YET THERE ARE NO LEAKS. ? THEY ARE NOW LOOKING INTO AN ENGINE SENSOR AND SAID IT NORMALLY RUNS 184 DEG AND SHOULD BE AT LEAST 195 DEG SO IT RUNS LOW ON A NORMAL BASIS. ( NORMAL TO ME SINCE I BOUGHT IT) I PAID FOR AN EXTENDED WARRANTY THROUGH GM AND NO ONE CAN SEEM TO FIND WHAT THE PROBLEM IS.? HOW MANY DEDUCTIBLES DO I HAVE TO PAY BEFORE THEY ACTUALLY FIND THE SOLUTION TO THE PROBLEM I TOLD THEM ABOUT FROM THE BEGINNING? I HAVE THREE CHILDREN I DRIVE AROUND IN THIS VAN AND I SHOULDN'T HAVE TO WORRY ABOUT IT OVERHEATING SOMEWHERE. *TR
Incident May 14, 2010
SeatsFiled Apr 24, 2010
DRIVER SEAT RECLINER HANDLE BROKE OFF AND SEAT IS NO LONGER RESTRAINED. *TR
Incident Jan 6, 2010
Engine and engine coolingFiled Nov 9, 2009
2002 CHEVY VENTURE - MANIFOLD INTAKE AND HEAD GASKET FAILURE AT APPROX. 70K MILES DUE TO FAULTY ENGINE DESIGN AND DEX-COOL CORROSION. GM LOST CLASS ACTION LAWSUIT IN 2008 ABOUT THIS PROBLEM. THESE GASKETS SHOULD NOT BE FAILING ANYWHERE NEAR THIS EARLY. GM NEEDS TO RECALL THIS ENGINE (3.4L V6) AND FIX THE PROBLEM. *TR
Incident Oct 21, 2009
NHTSA crash ratings
2002 Chevrolet Venture w/SAB
- Front, driver
- 4 out of 5 stars
- Front, passenger
- 4 out of 5 stars
- Side, front seat
- 5 out of 5 stars
- Side, rear seat
- 4 out of 5 stars
- Rollover
- 3 out of 5 stars
Rated under NHTSA's pre-2011 program, which scored each seat. These stars can't be compared with ratings from 2011 on.
Decode a 2002 Chevrolet Venture VIN
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