2004 Chevrolet Venture

CIGARETTE LIGHTER SHORTED WITH THE PHONE CHARGER PLUGGED IN. THE FUSE DID NOT BLOW, WHICH CAUSED AN ELECTRICAL FIRE WHICH TOTALED THE VAN. *TR

Incident Apr 17, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR PRESENT COMING FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE VENT TUBE AT TOP OF FUEL TANK WAS CORRODED AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Incident Nov 20, 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ABS LIGHT CONTINUOUSLY ILLUMINATED AND THE POWER WINDOWS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

Incident Aug 1, 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ROCKER PANELS WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INTEGRAL BODY STRUCTURE WAS WEAKENED BY RUST AND FORMED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Incident Oct 1, 2009

MY WIFE TOOK HER CHEVROLET VAN IN FOR SERVICE DUE TO THE INTERIOR LIGHT NOT FUNCTIONING IT WAS TAKEN TO MAHONEY CHEVROLET AND BLOSSOM CHEVROLET. THEY TOLD HER IT WAS CORROSION CAUSING THE PROBLEM AND DID NOTHING TO REPAIR THE PROBLEM AS THEY SAID IT WAS NOT COVERED. I BEING A CERTIFIED MECHANIC AND HAVING AN ASSOCIATES DEGREE IN ELECTRONICS TROUBLE SHOT THE PROBLEM AND FOUND THE BODY CONTROL MODULE TO BE THE CAUSE OF THE PROBLEM. THE MODULE ALSO CAUSED THE POWER WINDOWS,DOOR LOCKS,REMOTES AND ALL OTHER INTERIOR THINGS TO FAIL. I FEEL THIS IS A VERY SERIOUS SAFETY ISSUE AS THERE ARE MILLIONS OF THESE VANS ON THE ROAD AND THESE MODULES FAIL ON THIS AND ALL OTHER MODELS OF THIS VAN SUCH AS THE PONTIAC ETC... IN A PANIC SITUATION SUCH AS AN ACCIDENT THE DRIVER WOULD HAVE TO MANUALLY OPERATE THE LOCKS OR SMASH OUT A WINDOW IF THEY WERE ABLE TO DO SO IF THERE WERE A FIRE AND IT WAS URGENT TO GET OUT OF THE VAN MANY MAY PANIC AND NOT BE ABLE TO GET OUT. I CONTACTED GM OVER THIS ISSUE AND THEY APPEARED TO AGREE WITH ME AND GAVE ME A SERVICE # OF 71-1331263820. I HAVE SENT THEM NUMEROUS E-MAILS AND PHONE CALLS BUT HAVE GOTTEN NO RESPONSE. I FEEL THIS IS THE SAME OLD GM AND THEY WONT REPAIR AN OBVIOUS DEFECT UNLESS ORDERED TO OR IF THERE ARE DEATHS FROM THE PROBLEM. I AM HOPING CONTACTING YOU WILL FORCE THEM TO DO THE RIGHT THING AND REPAIR THIS PROBLEM BEFORE SOMEONE DOES DIE BECAUSE THEY CANT GET OUT OF THEIR VAN OR THE MODULE CATCHES FIRE FROM AN OVERHEATED CHIP THAT CONTROLS THIS MODULE. THANK YOU AND I HOPE TO HEAR FROM YOU SOON *TR

Incident May 18, 2005

I CANNOT FILL THE GAS TANK UNLESS GAS SPILLS OUT OF THE DEFECTIVE CONNECTION THAT GOES TO THE FUEL TANK VIA THE HOSE THAT IS CONNECTED FROM THE FUEL INJECTION SYSTEM UNTO THE GAS TANK. I HAD TO HAVE IT REPAIRED BY A MECHANIC THAT HAS DEALT WITH THIS TYPE OF VEHICLE IN THE PAST AND HE TOLD ME THAT THIS IS AND HAS BEEN A MANUFACTURED FROM THE BEGINNING CONCERNING THIS PARTICULAR MINI VAN (CHEVY VENTURE). AS LONG AS THE TANK IS HALF FULL THERE'S NO LEAKS, HOWEVER I CAN STILL SMELL A MILD SCENT OF FUMES FROM THE DEFECT OF THE VEHICLE'S FUEL SYSTEM. *TR

Incident Sep 8, 2014

FUEL GAUGE WOULDN'T MEASURE, AND THE CAR WHEN STOPPED, QUIT... THE FUEL GAUGE HAD BEEN INTERMITTENTLY NOT MEASURING GAS CORRECTLY, (I EVEN FILLED A COMPLAINTS WITH 2 GAS STATIONS THINKING IT WAS THEIR GAS PUMP THAT WAS WRONG.) THIS WAS AN ONGOING PROBLEM OVER A LONG PERIOD OF TIME. THEN THE CAR HAD TO BE TOWED TO MY RESIDENCE... I LIVE IN A DESERT AND IT'S VERY HOT, THE TOWING COMPANY SUGGESTED THE FUEL PUMP WENT ALONG WITH THE FUEL PRESSURE GAUGE. SO I HAD TO HAVE THEM REPLACED....I HAVE NEVER HAD THIS KIND OF PROBLEM WITH OTHER MAKES OF CARS. *JS

Incident Jun 4, 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THERE WAS A DELAYED RESPONSE WHEN STARING THE VEHICLE. THE VEHICLE WOULD ALSO SURGE FORWARD DURING THE IGNITION MALFUNCTION. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000. UPDATED 05/28/14 MA

Incident Oct 9, 2013

THE RECENT GM RECALL OF 2004 - 2007 COBALT AND OTHER VEHICLES FOR IGNITION SWITCH PROBLEMS NOW MAKES MY ISSUES IN MY 2004 CHEVROLET VENTURE VAN POTENTIALLY MAKE SOME SENSE. THERE HAVE BEEN MULTIPLE OCCURRENCES OF THE PROBLEM OVER THE YEARS BUT IT SOUNDS SIMILAR TO THE ABOVE RECALL. SOME OF THE INCIDENTS OCCURRED ON THE HIGHWAY (70 MPH), SOME HAPPENED ON THE DIRT ROADS WE LIVE ON (25 - 35 MPH). THE ENGINE SIMPLY STOPPED - NO POWER OF ANY KIND. THE ENGINE COULD BE RESTARTED BY SHIFTING INTO NEUTRAL AND TURNING THE KEY. IT DID NOT REQUIRE A COMPLETE VEHICLE STOPPAGE (ALTHOUGH IT DID OCCASIONALLY CAUSE A NASTY SQUEAL FROM WHAT I ASSUMED WAS THE STARTER MOTOR). THE CAR WAS PURCHASED USED FROM A DEALER SO I DO NOT KNOW IF THE ISSUE OCCURRED DURING THE FIRST YEAR OF SO OF THE VEHICLES USE. I THINK THE GM INVESTIGATION NEEDS TO BE EXPANDED TO OTHER MODELS. VIN CAN BE PROVIDED IF NEEDED. *TR

Incident Oct 14, 2005

THE SPEEDOMETER FAILED ON THE INSTRUMENT CLUSTER. PREVIOUSLY THE FUEL AND TEMPERATURE GAUGES HAVE FAILED. CHEVY DOES NOT SEEM TO BELIEVE THIS TO BE THE RESULT OF DEFECTIVE PARTS BUT THAT IS ATTRIBUTED TO OPERATING THE VEHICLE PAST 100,000 MILES. THE REPAIR IS ESTIMATED AT $500 AND IS NOT GUARANTEED. I HAVE NOTICED NUMEROUS COMPLAINTS OF INSTRUMENT CLUSTER FAILURE BUT I HAVE NOT SEEN IF ANY ACTION HAS BEEN TAKEN BY CHEVROLET. *TR

Incident Jan 3, 2014

GAS GAUGE DOES NOT ACCURATELY REFLECT FUEL. IT JUMPS WILDLY AT TIMES FROM FULL TO EMPTY AND BACK TO FULL. IT OFTEN SHOWS 3/4 OF A TANK WHEN IT IS ACTUALLY NEAR EMPTY. I HAD TO BEGIN TRACKING MY MILEAGE TO ENSURE I DO NOT RUN OUT OF GAS. GAS LIGHT GOES ON AND OFF BUT USUALLY COINCIDES WITH AN EMPTY READING. AND THIS IS NOT COVERED UNDER ANY WARRANTY. WHEN THIS STARTED HAPPENING I RAN OUT OF GAS WITH 2 SMALL CHILDREN IN THE CAR IN WINTER DUE TO GAUGE SAID 1/2 TANK... *TR

Incident Aug 23, 2013

GAS GAUGE DOES NOT ACCURATELY REFLECT FUEL. IT JUMPS WILDLY AT TIMES FROM FULL TO EMPTY AND BACK TO FULL. IT OFTEN SHOWS 3/4 OF A TANK WHEN IT IS ACTUALLY NEAR EMPTY. I HAD TO BEGIN TRACKING MY MILEAGE TO ENSURE I DO NOT RUN OUT OF GAS. GAS LIGHT GOES ON AND OFF BUT USUALLY COINCIDES WITH AN EMPTY READING. *TR

Incident Jul 1, 2013

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT WAS DRIVING 45 MPH AND NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. UPON FURTHER INSPECTION, THE CONTACT STATED THE FUEL AND TEMPERATURE GAUGE WERE ALSO INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AS HAVING AN INSTRUMENT CLUSTER PANEL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130000.

Incident Jun 15, 2010

THE DATE WHEN THIS FIRST APPEARED IS UNKNOWN. I BELIEVE IT HAS BEEN AN ISSUE FOR ABOUT 2 YEARS. I HAVE OWNED THE VAN FOR 7 YEARS. THE SPEEDOMETER CLUSTER QUIT WORKING. THIS IS A VERY COMMON OCCURRENCE ACCORDING TO OTHERS WHO OWN SIMILAR VEHICLES. I CANNOT TELL HOW FAST I AM GOING, HOW HOT MY ENGINE IS RUNNING, OR WHEN I WILL RUN OUT OF GAS. *TR

Incident Aug 26, 2011

WATER ENTERS THE HEADLIGHTS. CONDENSATION COVERS THE INSIDE OF THE HEADLIGHT LENSES AND REDUCES LIGHT OUTPUT. *TR

Incident Sep 1, 2011

LIGHTS IN FRONT KEEP SHORTING OUT(TURN SIGNAL AND NIGHT). ASSEMBLY FELL APART (BOTH FRONT). REAR LIGHTING ASSEMBLY INSIDES BURNED UP 3 OF THE 6 CONNECTORS. HAVE REPLACED LIGHTS, FUSES, ETC AT LEAST ONCE A MONTH FOR THE LAST YEAR FOR THE FRONT LIGHTS. *TR

Incident Jan 6, 2012

AS I WAS TURNING INTO THE PARKING LOT OF MY CHILD'S SCHOOL, THE STEERING LOCKED UP ON ME. I COULDN'T TURN THE WHEEL FOR ANYTHING AND THANKFULLY WAS NOT GOING FAST AT THE TIME OR I WOULDN'T HAVE BEEN ABLE TO STOP BEFORE HAVING AN ACCIDENT WITH MY CHILDREN IN THE CAR. I TURNED THE VAN ON AND OFF, WAITED AND IT STILL WOULDN'T WORK AT ALL. IT WAS AFTER A FEW HOURS THAT I TRIED AGAIN AND IT WORKED AT THAT TIME. I DROVE CAREFULLY HOME AND HAVE TO TAKE IT IN TO THE DEALERSHIP TO FIND OUT WHAT IS GOING ON AND HAVE IT FIXED BEFORE WE DO HAVE A MAJOR ACCIDENT. THERE WAS NO WARNING AT ALL PRIOR TO THIS HAPPENING AND WE HAVE HAD IT SERVICED, CHECKED, AND ALL PARTS REPLACED AS RECOMMENDED. OIL CHANGES DONE EVERY 3,000 MILES WITH FULL SYNTHETIC OIL. ALL DONE AT THE DEALERSHIP. *TR

Incident Dec 12, 2012

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THERE WAS A STRONG GASOLINE FUEL SMELL BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E021000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES). THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE. UPDATED 12/11/12 *CN THE CONSUMER STATED THE FUEL TANK INTAKE SEAL FAILED. THIS CAUSED GAS TO NO LONGER BE SAFELY CONTAINED AND TOXIC FUMES ARE BEING RELEASED. UPDATED 12/17/2012 *JS

Incident Oct 1, 2012

WE BOUGHT THE VAN USED FROM A DEALERSHIP ABOUT A YEAR AGO. THE VAN WAS FINE AT FIRST BUT A COUPLE OF MONTHS AFTER WE BOUGHT THE VAN THE FUEL GAUGE FLUCTUATED. THE FUEL GAUGE WAS AT HALF, IT WENT TO EMPTY THEN FULL AND BACK TO HALF, ALL IN ONE MOTION. I THOUGHT IT WAS ODD BUT NEVER HAD A FUEL GAUGE DO THAT TO ME BEFORE. AFTER THAT THE FUEL GAUGE WOULD FLUCTUATE PERIODICALLY BUT WOULD ALWAYS GO BACK TO WERE IT WAS BEFORE IT FLUCTUATED. WE FIGURED AS LONG AS IT WENT BACK TO WERE IT WAS BEFORE IT FLUCTUATED THEN WE WOULD JUST DEAL WITH IT. BOY, WERE WE STUPID FOR THINKING THAT IT WASN'T GOING TO GET WORSE. IT EVENTUALLY GOT WORSE AND NOW IT READS FULL(BUT ITS NOT) AND JUST OUT OF NOWHERE GOES TO EMPTY AND THE FUEL LIGHT COMES ON. JUST LAST WEEK THE FUEL GAUGE READ EMPTY, WE PUT $50 WORTH OF FUEL IN THE VAN. THE GAUGE READ FULL, WE DID SOME RUNNING AROUND TOWN(WE LIVE IN A SMALL TOWN) SO WE COULDN'T HAVE USED MUCH FUEL. WE WENT HOME AND WAS GOING TO LEAVE AGAIN A FEW HOURS LATER AND WHEN WE STARTED THE VAN AND GOT DOWN THE ROAD, THE FUEL GAUGE WENT TO EMPTY IMMEDIATELY. ITS FRUSTRATING THAT THE FUEL GAUGE DOESN'T DISPLAY CORRECTLY. MY WIFE USUALLY DRIVES THE VAN AND I DON'T WANT HER TO RUN OUT OF GAS AND GET STRANDED SOMEWHERE. I'VE BEEN READING A LOT ABOUT THIS PROBLEM ON THE INTERNET AND I WAS JUST WONDERING HOW MANY PEOPLE DOES IT HAVE TO AFFECT TO WARRANT A RECALL BY GM? DOES SOMEONE HAVE TO GET HURT OR KILLED BEFORE SOMETHING GETS DONE? HAVE ALWAYS BOUGHT GM VEHICLES(NEVER HAD ANY ISSUES) BUT IT DOESN'T MAKE ANY SENSE IF GM KNEW ABOUT THE PROBLEM AND DECIDED TO DO NOTHING. NOW WERE STUCK PAYING 3 MORE YEARS ON A VAN THAT DOESN'T OPERATE PROPERLY. WE DON'T HAVE THE MONEY TO TRADE IT IN FOR SOMETHING ELSE AND DON'T HAVE THE MONEY TO GET IT FIXED. VERY FRUSTRATING! *TR

Incident Jun 17, 2012

TRANSMISSION BEGAN SHIFTING HARD IN MARCH 2012 (69998 MILES ON VEHICLE). PROGRESSED TO, SLIPPING WHEN STARTING TO MOVE FROM STOP, AND WOULD CATCH ABRUPTLY CAUSING A LURCH FORWARD. I HAD THE TROUBLE CODES READ, FOUND PO-1811 STORED IN VEHICLE COMPUTER. CONTACTED CHEVY DEALER, AND WAS TOLD TRANSMISSION WAS BAD. THE DEALER STRONGLY SUGGESTED A NEW TRANSMISSION OVER REPAIR/REBUILD, ESTIMATES RANGED FROM $2700.00 TO REPAIR, OR $3000.00 TO REBUILD, AND $3400.00 FOR NEW. ALSO, WAS TOLD THE OLD TRANSMISSION WOULD BE KEPT BY GM AS A "CORE" EVEN WHEN BUYING A "NEW" TRANSMISSION. CONTACTED GM CUSTOMER SERVICE, AND WAS OFFERED A TEARDOWN AND INSPECTION AT $1500.00 MY COST, WITHOUT ANY PROMISE OF ASSISTANCE FROM GM. FROM THAT POINT, I COULD CHOOSE BETWEEN REPAIR/REBUILD, OR NEW TRANSMISSION AT REGULAR PRICES (EXAMPLE: FOR A NEW TRANSMISSION $2100.00 + $1500.00 FOR TEARDOWN = $3600.00, OR $4200.00 FOR REPAIR, AND $4500.00 FOR REBUILD). AT THAT POINT GM WOULD REVIEW THE DEFECTIVE TRANSMISSION DETAILS FOR POSSIBLE MONETARY COMPENSATION. THE CRITERIA FOR GM'S DECISION INCLUDES "COULD THE FAILURE HAVE BEEN PREVENTED, BY ACTION/S FROM THE OWNER". WAS ALSO INFORMED BY THE DEALER SERVICE WRITER, GM REQUESTS OWNERS SERVICE THE TRANSMISSION AT 100,000 MILE INTERVALS AND NO OTHER SERVICE IS REQUIRED FOR PROPER MAINTENANCE. FURTHER, I WAS ASSURED I WOULD NOT HAVE BEEN ABLE TO PREVENT THE TRANSMISSIONS FAILURE. ANOTHER EMPLOYEE IN THE SAME DEALERSHIPS SERVICE DEPARTMENT INFORMED ME GM IS VERY AWARE OF THIS TRANSMISSIONS RECORD OF PREMATURE FAILURE, ALSO THAT HE OWNS A LATE MODEL IMPALA, WITH THE SAME TRANSMISSION, WHICH IS ALSO FAILING. *TR

Incident Mar 15, 2012

THE SPEEDOMETER STARTED ACTING SPORADIC NOT REGISTERING SPEED ACCURATELY THEN STOPPED WORKING ALL TOGETHER ALSO THE GAS GAUGE DOES NOT REGISTER AT ALL SINCE THE PROBLEM BEGAN .THE LOW FUEL LIGHT DOES OPERATE AS OF RIGHT NOW.I HAVE READ THAT ALOT OF VENTURE OWNERS HAVE THIS PROBLEM IT IS AVERY EXPENSIVE REPAIR 500 JUST FOR THE PARTS. *TR

Incident Feb 1, 2011

WE HAVE A 2004 VENTURE. THE SPEEDOMETER STARTED BEING ERRATIC FOR A TIME, FOLLOWED BY THE TEMPERATURE GAUGE, AND THE GAS GAUGE. NOW NONE OF THEM WORK. THE SPEEDOMETER IS STUCK ON 45 MPH, THE GAS IS OVER FULL (STRAIGHT DOWN) BUT SOMETIMES MOVES AROUND AT THE BOTTOM, BUT IT GENERALLY HAS NOTHING TO DO WITH WHETHER OR NOT I HAVE PUT GAS INTO THE VAN. THE TEMPERATURE GAUGE POINTS DOWN AND TO THE LEFT. NONE OF THE CLUSTER HAS WORKED IN OVER 2 YEARS. I DON'T UNDERSTAND WHY THIS HAS NOT BEEN RECALLED CONSIDERING THE AMOUNT OF PEOPLE THAT I HAVE HEARD HAD THE SAME ISSUE. *TR

Incident Apr 12, 2010

OUR MECHANIC FOUND THAT THE FUEL TANK WAS LEAKING AND THAT THERE IS A RECALL FOR THAT PART. WE TOOK IT TO THE DEALER AND THE DEALER STATED THAT THERE IS NO RECALL FOR OUR VAN. THE DEALER WAS. THE NHTSA ACTION NUMBER IS EA 07006. WE CALLED GM AND LEFT TWO MESSAGES FOR A REPRESENTATIVE NAMED. PLEASE REQUIRE THE DEALER TO HONOR THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Incident Aug 24, 2011

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WHEN IT DID START THE VEHICLE BEGAN TO SHAKE AND FUEL FUMES WERE COMING FROM THE ENGINE. THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE PRESSURE REGULATOR IN THE FRONT OF THE ENGINE. ALTHOUGH THEY REPAIRED THE VEHICLE, IT CONTINUED TO SHAKE AND FUMES WERE COMING THROUGH THE AIR CONDITIONER VENTS. THE VEHICLE WILL BE TAKEN TO ANOTHER DEALER TO REPAIRED AGAIN. THE MANUFACTURER STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 112,888. UPDATED 09/19/11 *BF THE CONSUMER STATED THERE WAS A BURNING ODOR COMING FROM THE VENTILATION SYSTEM. UPDATED 11/02/11

Incident Jul 29, 2011

FEBRUARY 2009 - BEGINNING OF INSTRUMENT CLUSTER PANEL FAILURE - GAS GAUGE NOT FUNCTIONING. HAVE DOCUMENTATION AT MILEAGE 72,512. CONSEQUENCE - FORCED TO FILL UP AT EVERY GAS PURCHASE AND TRACK MILEAGE UNTIL TIME FOR NEXT FILL UP FOR OVER TWO YEARS. NEVER KNEW FOR CERTAIN HOW MUCH GAS WAS IN THE TANK - VERY STRESSFUL. NOVEMBER 2010 - CONTINUING CLUSTER PANEL FAILURE - SPEEDOMETER MALFUNCTIONING UNTIL COMPLETELY OUT BY JANUARY 2011. CONSEQUENCE - UNABLE TO TELL SPEED - UNWILLING TO DRIVE THE VEHICLE LONG DISTANCES AND FULL CONCENTRATION REQUIRED TO JUDGE SPEEDS BY OTHER TRAFFIC. TAKEN IN MARCH 2011 TO LOCAL DEALER, [XXX], FOR REPLACEMENT OF CLUSTER PANEL AT MY EXPENSE OF OVER $550.00 - BEFORE I AGREED TO PAY FOR THE REPAIR THEY ASSURED ME THAT THEY WOULD FLAG THE OLD PANEL FOR DIAGNOSIS INTO THE REASON GAUGES FAILED AS THEY WOULD BE SENDING IT TO GM TO BE REBUILT AND RESOLD. THEY WOULD NOT GIVE THE OLD ONE TO ME UNLESS I PAID THEM FOR IT. THE REPORT THAT I WAS CONSEQUENTLY GIVEN OF THE CAUSE FOR GAUGE FAILURES WAS THAT THE SPEEDOMETER WAS STUCK AT 100 MPH AND GAS GAUGE WAS STUCK ON EMPTY. I WROTE A LETTER TO GM EXECUTIVE AND WAS ADVISED THAT THEY WOULD BE REIMBURSING ME FOR NO PART OF THE REPAIR COST. I WAS ALSO TOLD THAT THEY HAD NO WAY OF TRACKING MY OLD PANEL AS I WAS TOLD BY THE DEALER. I HAD DONE EXTENSIVE RESEARCH INTO DEFECTIVE STEPPER MOTORS AND CLASS ACTION LAWSUITS RESULTING IN PARTIAL RECALLS AND KNEW THAT THEY WERE PERFORMING A COVER UP OF OTHER MODELS THAT WERE EFFECTED. THAT IS WHY THEY WERE NOT COOPERATIVE IN DETERMINING THE CAUSE OF MY GAUGE FAILURES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident Mar 10, 2011

2004 VENTURE BEGAN OVERHEATING A MONTH AGO. DEALERSHIP SAID IT WAS THE RADIATOR. HAD THAT CHANGED OUT. STILL OVERHEATED, NEXT THE TEMP GAUGE, THEN THE THERMOSTAT, WATER PUMP. STILL OVERHEATING. IT HAS NOW SPENT 2 DAYS AT THE DEALERSHIP AND AGAIN THEY HAVE TRIED OTHER OPTIONS. WHEN THEY TOOK IT FOR A TEST DRIVE THIS AFTERNOON IT OVERHEATED AND THEY HAD TO HAVE IT TOWED. I BEGAN SEARCHING THE INTERNET AND I AM FINDING NUMEROUS COMPLAINTS LIKE MINE FOR THE CHEVY VENTURE. SOME OF THE PEOPLE HAVE BEEN HAVING TROUBLE FOR 2 YEARS. I HAVE ALREADY PULLED OUT $1,300 ON THIS PROBLEM! THIS SEEMS TO BE A WIDE SPREAD PROBLEM AND NEEDS TO BE ADDRESSED. PLEASE HELP. *TR

Incident Mar 30, 2011

2004 CHEVROLET VENTURE TEMPERATURE GAUGE SUDDENLY READS HOT. THE GAUGE WILL NOT RESET. THE ENGINE IS NOT HOT OR RUNNING HOT. NO HISTORY OF FRONT DAMAGE. VAN WAS PURCHASED NEW AND I AM THE ONLY OWNER. PROBLEM JUST STARTED 2 WEEKS AGO DURING A 5 HOUR TRIP. 96,479 MILES. WILL ALSO COMPLAIN ABOUT WATER IN THE HEAD LIGHTS. STARTED AROUND 45K. HAVE BURNT OUT SEVERAL BULBS. POOR DESIGN, BUT WILL KNOWN PROBLEM FOR GM. *LN

Incident Jan 27, 2011

2004 CHEVROLET VENTURE. TEMPERATURE GAUGE STOPPED WORKING, WAS GIVING ERRATIC READINGS, THE NEEDLE DROPPED TO THE BOTTOM OF THE GUAGE. THE NEEDLE NOW OPERATES IN REVERSE, LIKE A MIRROR IMAGE IF IT WAS WORKING PROPERLY. ABOUT A MONTH LATER, THE SPEEDOMETER GAUGE STOPPED WORKING, THE NEEDLE DROPPED TO THE BOTTOM RIGHT AND STAYED THERE. CURRENTLY SPEED AND TEMP. GAUGE NOT WORKING. FUEL GAUGE IS STILL OPERATIONAL. *TR

Incident Dec 20, 2010

GAS GAUGE AND TEMPERATURE GAUGE DO NOT REGISTER AT ALL ON MY 2004 CHEVY VENTURE. HAD FUEL PUMP REPLACED AS I THOUGHT THAT WAS INITIAL PROBLEM, BUT THEN I WAS TOLD I HAD AN INSTRUMENT CLUSTER PROBLEM. *TR

Incident Dec 20, 2010

THE TEMP GAUGE IN MY 2004 CHEVY VENTURE SHOWS TO BE HOT ALL THE TIME, ALTHOUGH MY MECHANIC SAYS THE VEHICLE IS NOT OVERHEATING. NOW THE CHECK BRAKE FLUID LIGHT IS ON AND MY MECHANIC SAYS THE BRAKES AND BRAKE FLUID ARE FINE. BOTH PROBLEMS ARE BEING ATTRIBUTED TO A POSSIBLE INSTRUMENT PANEL DEFECY. *TR

Incident Dec 10, 2010

THE DAY AFTER THANKSGIVING I GOT IN MY VAN AND DROVE TO PEORIA WHICH IS ABOUT 20 FROM THE CITY I LIVE IN. I WENT SHOPPING FOR A FEW HOURS AND WHEN I CAME BACK OUT I TURNED MY VAN ON AND IT WOULD NOT HEAT UP. I NOTICED THE TEMPERATURE GAUGE WAS PAST HALFWAY HEADING TOWARDS HOT. I SAT THERE FOR ABOUT 20 MINUTES WITH EVERYTHING TURNED OFF. I TURNED THE VAN ON AGAIN AND IT SEEMS THAT THE TEMPERATURE UNIT WAS STUCK AND HAD COME UNSTUCK. I WAS ABLE TO DRIVE HOME. TWO WEEKS LATER I WAS DRIVING HOME FROM WORK AND NOTICED THAT THE TEMPERATURE GAUGE WAS ALMOST TO HOT. I PULLED OVER AND COULD NOT GET IT TO GO DOWN. IN THE END I HAD TO HAVE IT TOWED AND WORKED ON. I HAD THE TEMPERATURE SENSOR CHANGED, THE WATER FILTER AND THE THERMOMETER. I GOT IN MY VAN LAST NIGHT TO FIND OUT THAT THE TEMPERATURE SENSOR IS STILL READING BEYOND HOT. I DROVE IT NOT EVEN A MILE AND IT WAS SAYING THE VAN WAS EXTREMELY HOT. I HAVE 3 LITTLE CHILDREN AND I'M ALSO A SINGLE MOM. WHAT IS GOING ON WITH THE TEMPERATURE GAUGE? HAS THERE BEEN A RECALL ON THIS? I'M STILL DRIVING MY VAN SINCE I HAVE TO WORK AND HAVE NO OTHER OPTIONS. I WOULD LIKE TO KNOW IF MY VAN IS ACTUALLY OVER HEATING OR NOT. HELP! *TR

Incident Nov 26, 2010

ALL 3 OF MY GAUGES ARE INTERMITTENTLY MALFUNCTIONING, STARTING WITH THE TEMPERATURE GAUGE AND PROGRESSING TO THE FUEL GAUGE AND FINALLY THE SPEEDOMETER. THEY GIVE ERRONEOUS READINGS AND OFTEN DON'T RESET TO ZERO WHEN TURNING OFF THE KEY. *TR

Incident Nov 24, 2010

WHILE DRIVING THROUGH AN INTERSECTION, ANOTHER VEHICLE TURNED INTO MY PATH. EVEN THOUGH I SLAMMED ON THE BRAKES MY VEHICLE STRUCK THE OTHER VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED DUE TO FRONT END DAMAGE.

Incident Oct 2, 2010

I HAVE HAD 2 VENTURE VANS THEY BOTH HAD THE SAME PROBLEMS. THE WINDSHIELD WIPERS ARE STUCK UP,THEY WORK JUST WHEN YOU TURN THEM OFF THEY STAY UP. ALSO THE GAS LIGHT DOES NOT WORK. IT STAYS ON FULL THEN OUT OF NO WERE YOU ARE ON EMPTY. YOU NEVER KNOW HOW MUCH GAS YOU. I HAD A 2001 CHEVY VENTURE AND NOW I HAVE A 2004 CHEVY VENTURE VAN I REALLY THINK THERE IS A PROBLEM. *TR

Incident Nov 17, 2009

GAS GAUGE READS EMPTY WHEN FULL OR HALF FULL. *TR

Incident Jan 1, 2010

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED WHEN IT WOULD RAIN, WATER WOULD ENTER THE HEAD LIGHT AND DIRECTIONAL TURN SIGNAL LIGHTS. THE BULBS WERE CONTINUOUSLY BURNING OUT DUE TO CONDENSATION FROM THE WATER. THE FRONT RIGHT DIRECTIONAL BULB CAUSED THE SOCKET AND WIRES TO OVERHEAT. THE DEALER STATED THE FAILURE WAS COMMON AND RECOMMENDED DRILLING A SMALL HOLE IN THE BOTTOM OF THE HEADLIGHT ASSEMBLY TO ALLOW THE WATER TO FLOW OUT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 66,143.

Incident Dec 1, 2009

I HAVE A 2004 CHEVY VENTURE VAN AND MY TEMP GAUGE AND GAS GAUGE ARE NOT WORKING CORRECTLY, NEVER KNOW HOW MUCH GAS I REALLY HAVE AND DON'T KNOW IF MY VAN IS OVER HEATING, THE GAUGE IS POINTING DOWN AND WON'T RESET TO COLD POSITION. I WENT ON LINE TO RESEARCH AND FOUND MANY PEOPLE WITH THE SAME TYPE VAN WITH SAME PROBLEM WITH THE CLUSTER PANEL,I FEEL THIS SHOULD BE INVESTIGATED FOR A RECALL SINCE THERE ARE SO MANY CASE, AND IT IS QUITE EXPENSIVE TO REPAIR. *TR

Incident May 25, 2010

LAST SUMMER I NOTICED MY TEMPERATURE GAGE WAS GOING OVER TO THE HOT MARK WHILE I WAS DRIVING ALONG. I PAY CLOSE ATTENTION TO MY GAUGES AT ALL TIMES,I HAVE 3 DAUGHTERS WITH ME AT ALL TIMES. I PULLED OVER AT A REST AREA AND LET IT SIT A WHILE. 45 MINUTES LATER IT WAS STILL ON THE HOT AS SOON AS I TURNED THE KEY. MY HUSBAND TOOK IT TO OUR MECHANIC AND HE SAID THE AIR CONDITIONING COIL MAY BE CLOGGED AND HE REPAIRED IT. WAS OK FOR A FEW DAYS AND THEN IT WAS RIGHT BACK TO HOT. I HAD THE TEMP. GAUGE SENSOR REPLACED IN DEC.09 AND THAT HASN'T HELPED.MY ENGINE IS NOT HOT BUT MY FEAR IS,WITH MY DAUGHTERS IN THE CAR AND NOT KNOWING IF OR WHEN IT REALLY IS GETTING HOT. IT STAYS ON HOT EVEN IF THEREIS NO AIR OR HEAT ON AND IT CAN SIT IN MY DRIVE FOR 2 DAYS AND WHEN I START IT,IT GOES STRAIGHT TO HOT,AND PAST THE RED PART. *TR

Incident Jun 5, 2009

2004 CHEVROLET VENTURE MINIVAN. INTERMITTENT PROBLEM WITH ABS & TRACTION CONTROL. WHEN CAR HITS A SHARP-HARD BUMP (IE POTHOLE) OR WHEN TURNING SHARP TO PARK, THE ALERT THAT ABS AND TC TURNS ON. HAVE REPLACED ROTORS AND SENSORS BY DEALER AND AUTHORIZED MECHANIC. CHEVY DEALER DENIES THAT HAVING WIRES FROM WHEEL BEARING MODULE TO COMPUTER TIGHT AS GUITAR STRINGS MAY CAUSE TEMPORARY DISCONNECTION OR BAD CONTACTS. THIS HAS BEEN GOING FOR SEVERAL YEARS, DEALER ONLY SOLUTION IS TO AGAIN REPLACE ROTORS (OVER $1000) WITH NO GUARANTEE THAT IT WILL FIX INTERMITTENT ABD AND TC DISABLING. *TR

Incident Jan 1, 2005

THE TEMPERATURE GAUGE STICKS ONCE IN A WHILE. I WAS TOLD THAT IT'S SOMETHING IN THE GAUGES AND TO REPLACE THE ENTIRE THING WHICH WAS QUOTED AT $500 INSTALLED...NOPE I WILL LIVE WITH IT I GUESS. *TR

Incident Sep 23, 2009