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2012 Ford E-250

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2012 Ford E-250 VAN RWD

Overall
Not Rated
Front Crash
Not Rated
Side Crash
Not Rated
Rollover
Not Rated

Recalls(11)

EQUIPMENT ADAPTIVE/MOBILITY

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Campaign: 15V729000

EQUIPMENT ADAPTIVE/MOBILITY

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Campaign: 16V350000

FUEL SYSTEM, OTHER:STORAGE

Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

Campaign: 14V097000

EQUIPMENT ADAPTIVE/MOBILITY

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Campaign: 15V763000

EQUIPMENT ADAPTIVE/MOBILITY

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Campaign: 15V779000

EQUIPMENT ADAPTIVE/MOBILITY

National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Campaign: 14V584000

EQUIPMENT ADAPTIVE/MOBILITY

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Campaign: 14V617000

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Campaign: 14V426000

EQUIPMENT ADAPTIVE/MOBILITY

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Campaign: 14V706000

EQUIPMENT

Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Campaign: 13V261000

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Campaign: 14V501000

Consumer Complaints(8 total, showing 8)

SEAT BELTS

The contact owns a 2012 Ford E-250. The contact stated that the front passenger’s seat belt was locked as the seat belt was unable to be removed from the buckle. The vehicle was not taken to a dealer or independent mechanic for diagnostic test or repair. The contact stated that he called a dealer however, the vehicle was not taken to the dealer. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

SEAT BELTS,UNKNOWN OR OTHER

POSSIBLE PASSENGER SEAT BELT FIRE IN UNOCCUPIED PARKED VEHICLE. THIS VAN WAS IN BUSINESS PARKING LOT UNOCCUPIED WHEN A VEHICLE FIRE OCCURRED THAT APPEARS TO ORIGINATE FROM THE PASSENGER SIDE SEAT BELT LOCK (PICTURED ATTACHED). THE HOST COMPANY ALSO HAS VIDEO FOOTAGE SHOWING THE VEHICLE ON CAMERA WHERE YOU CAN SEE THE WINDOWS TURN FROM CLEAR TO BLACK.

Fire reported

POWER TRAIN

TL* THE CONTACT OWNS A 2012 FORD E-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR AND THE WHEELS SEIZED. WHEN THE CONTACT SLOWED DOWN THE VEHICLE, THE FAILURE SUBSIDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

ENGINE,FUEL/PROPULSION SYSTEM

VEHICLE WARNING SYSTEM INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK WOULD NOT RESTART. TRUCK WAS TOWED TO DEALERSHIP (~60 MILES). FORD REPLACED ONE OF THE EXHAUST GAS SENSORS UNDER WARRANTY. DEALERSHIP PERSONNEL INDICATED THAT THIS WAS A RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. MARCH OF 2015 SIMILAR CIRCUMSTANCES, VEHICLE WARNING SYSTEMS INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK CONTINUED RUNNING AND DROVE THE 80 MILES BACK TO DEALERSHIP. MILEAGE AT THE DATE OF THE SECOND OCCURRENCE WAS ~54,500. A DIFFERENT EXHAUST GAS SENSOR WAS REPLACE, NO WARRANTY COVERAGE. DEALERSHIP PERSONNEL CONTINUE TO INDICATE RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. CONTACTED FORD, NO RESOLUTION ON COST INCURRED OR IF THERE IS A RE-DESIGN AND REPLACEMENT OF SENSOR (S). *TR

POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE

AS I WAS DRIVING MY 2012 FORD F250 DIESEL A LIGHT CAME ON INDICATING A PROBLEM WITH THE ELECTRONIC LOCKING REAR DIFFERENTIAL. SECONDS LATER THE COMPUTER SCREEN STATED FLASHING DIFFERENT WARNINGS- THE COMPUTER CHIMED NON-STOP WITH THE ALARMS UNTIL, WITHIN 10 SECONDS FROM THIS STARTING, THE ENGINE WAS SHUT DOWN BY THE COMPUTER AND I WAS LEFT TO COAST TO A STOP. IT WAS NOT AN EASY STOP- THIS TRUCK WEIGHS 8,500 POUNDS AND WITH NO POWER IT IS EXTREMELY DIFFICULT TO NAVIGATE OVER TO THE SIDE OF THE ROAD. TWO CARS APPEARED TO COLLIDED WHEN THE ENGINE CUT OUT AND I COULD NOT KEEP IN THE LANE ON THE CURVE. I WOULD SURELY BE SERIOUSLY INJURED OR DEAD OR INJURED/KILLED OTHERS IF I WAS TOWING A LOAD ON ONE OF THE MOUNTAIN PASSES WHEN THIS SHUT DOWN OCCURED- THIS TRUCK HAS A DIESEL AND PURPOSELY DESIGNED FOR HEAVY TOWING- 16,000 MILES ON IT AND FORD'S NEW DIESEL IS A POTENTIAL KILLER. *TR

Crash reported

ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2012 FORD E-250. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

ELECTRICAL SYSTEM

HAD 1ST EXHAUST HEAT SENSOR GO OUT LAST YEAR APPROX. 50,000 MILES. SECOND ONE ON 8/15/14 APPROX. 110,000 MILES THIRD ONE ON 9/1/14 APPROX. 113,000 MILES ALL THREE TIMES LEFT ME STRANDED ON BUSY INTERSTATE HI-WAY. HAVE EXTENDED WARRANTY SO COVERED FOR PARTS AND LABOR LESS THE 100.00 DEDUCTIBLE. BUT WITH OUT MY TRUCK FOR 2 TO 3 DAYS EACH TIME OVER A 40.00 PART. *TR

TIRES,WHEELS

VEHICLE HAD FOUR NEW TIRES ALL OF SAME BRAND AND SIZE ONE OF THE TIRES HAD A BLOW OUT, REPLACED THE TIRE WITH NEW TIRE OF SAME BRAND AND SIZE. ONE WEEK LATER ANOTHER TIRE STARTED VIBRATING SO WE TOOK IT IN AND THEY CHECKED IT AND FOUND THE TREAD IS SEPARATING FROM THE CARCASS. I HAD THEM PULL ALL FOUR TIRES AND REPLACE WITH NEW TIRES OF DIFFERENT BRAND. I KEPT THE FOUR TIRES AND CHECKED FOR ANY RECALLS. THIS PARTICULAR TIRE DOES NOT HAVE A RECALL YET BUT ANOTHER SIMILAR DOES. THE TIRES WE HAVE ARE THE HANKOOK DYNAPRO AS LT245/75R16 THE TIRE THEY HAVE RECALLED IS HANKOOK DYNAPRO MT LT325/60R18. HANKOOK SAYS THEY WILL ONLY WARRANT THE ONE TIRE SHOWING SEPARATION BUT WILL NOT DO ANYTHING ABOUT THE FIRST ONE BECAUSE WE DON'T HAVE IN OUR POSSESSION OR THE OTHER THREE BECAUSE THEY HAVE NOT FAILED YET. *TR

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