2007 Ford Explorer

2007 Ford Explorer 4-DR. w/SAB

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

★★★☆☆

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Campaign: 07E104000

EQUIPMENT

MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

Campaign: 10E043000

STEERING

ON CERTAIN SPORT UTILITY VEHICLES, THE TWO BOLTS THAT ATTACH THE STEERING GEAR ASSEMBLY TO THE FRAME MAY HAVE BEEN OVER-TIGHTENED. THIS CONDITION COULD RESULT IN ONE OR BOTH OF THE BOLTS FRACTURING, CAUSING THE STEERING GEAR TO BECOME LOOSE.

Campaign: 07V181000

ELECTRICAL SYSTEM

I am writing to formally express my concerns regarding a persistent issue with the throttle body system in my Ford Explorer. I have addressed this problem multiple times, having repaired the throttle body system, replaced the sensor, and even substituted the entire assembly on two separate occasions. Despite these efforts, the same diagnostic code continues to appear. Through my research, I have discovered that the throttle body issues in this particular year and model are not uncommon. I find myself at a loss regarding the next steps to take, particularly since I am certainly not the only Ford Explorer owner experiencing this challenge. This ongoing issue poses a significant safety risk, as exemplified by a recent incident where my vehicle ceased accelerating in the middle of a busy street just two days ago, nearly resulting in a collision. The car has only been examined by my mechanic; no police or other authorities have inspected it. Each time the throttle body-related code activates, I observe the wrench icon and the check engine light illuminating on the dashboard. Despite having undertaken extensive replacement of components associated with the throttle position sensor system, the root of the problem remains elusive—not even the dealership has been able to provide a solution. I urge you to investigate this matter further, as I believe there are others experiencing similar issues.

POWER TRAIN

The contact owns a 2007 Ford Explorer. The contact stated while starting the vehicle, the contact became aware of a failure with the transmission. The contact attempted to shift the gear shifter and the vehicle made a loud clanking sound and the vehicle was rattling. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,076.

ELECTRICAL SYSTEM

My check engine light came on and the car was making a loud acceleration noise when touching the gas. I took it to the dealer and they found that the wiring harness (Part# 7L2Z-12A581-CB) was faulty and needed to be replaced. The dealership told me they are trying to locate the part. This went on for 8 or 9 months when they informed me that the part was on a national backorder. No one had this part in the US or Canada. I also contacted suppliers and dealerships myself to help find the part. On multiple occasions I spoke with my Ford dealer, Ford Parts Department and Customer Resolution Center. They keep telling me that we have to just wait for the part. I explained that it's been 9 months and asked if they can tell me how long it will take. They said they have no ETA. I explained that my car needs to be inspected by the end of the month and it won't pass without this wiring harness because my check engine light is on. I can't get an answer as to whether or not the part is on backorder or discontinued, and if backordered, when the part will be available. In the meantime, besides the fact that my car won't pass inspection in a few weeks, I'm also concerned about my safety driving with this faulty part. Multiple things can happen as a result including the car catching on fire. I need the part to fix my car and pass my inspection. However, I'm being told it's not available and there are a lot of units ordered and waiting. Is it possible that many others are experiencing the same? And if so, is this a faulty part that should be recalled? Thank you.

STEERING,SUSPENSION,AIR BAGS

The contact's brother-in-law owned a 2007 Ford Explorer. The contact stated that while her brother-in-law was driving 60-62 MPH, her husband was sitting in the front passenger's side seat, the contact was sitting in the rear passenger's side seat and her sister was sitting in the rear driver's side seat. The contact stated that the front passenger's side end of the vehicle collapsed and hit the ground inadvertently. The driver lost control of the steering wheel, and the vehicle rolled over three times and landed on its wheels. The air bags failed to deploy. The contact was knocked unconscious temporarily. The contact's sister and brother-in-law were able to exit the vehicle. The contact was able to exit the vehicle and stood in front of the passenger's side door attempting to assist her husband out of the vehicle. The emergency units cut the front passenger's side seat belt and assisted the contact's husband out of the vehicle. The contact's husband was air lifted to the hospital, where it was diagnosed that he had sustained a broken neck and was paralyzed from the neck down. The contact's husband received medical assistance in the hospital for 5 months until he passed away. The contact, her sister and brother-in-law were transported to the hospital. The contact sustained a broken sternum and received medical assistance. The contact's sister sustained a fractured neck. Both the contact's sister and brother-in-law had undergone back surgery. A police report was filed. The vehicle was towed to tow yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 07V181000 (Steering). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.

SEATS

HIT A BUMP AND THE DRIVER SEAT RANDOMLY MOVED ALL THE WAY BACK TO THE POINT I COULD NO LONGER REACH THE PEDALS.

POWER TRAIN

WHILE DRIVING ON THE THE HIGHWAY ON RAMP THE VEHICLE WAS HARD TO ACCELERATE AND ALMOST CAUSED AN ACCIDENT MERGING ON THE HIGHWAY. WHEN THE VEHICLE WAS SCANNED 16 TRANSMISSION OBD CODES CAME UP. THE CAUSE OF THE CODES WAS A CORRODED CONNECTOR GOING TO THE TRANSMISSION. IT CORRODED FROM WATER INTRUSION FROM WATER LEAKING FROM THE A/C DRAIN ONTO THE TRANSMISSION ELECTRICAL CONNECTOR. THIS IS A SAFETY ISSUE THAT NEEDS TO GET FIXED AND PAID BY FORD FOR POOR ENGINEERING.

ENGINE

WE WERE DRIVING HOME AT APPROXIMATELY 45 MPH AND THE ENGINE SHUTS OFF. NO ENGINE, NO STEERING, ETC. MY HUSBAND WAS REDUCING SPEED (45 TO 35) USING THE CRUISE CONTROL ON THE STEERING WHEEL. EVERY LIGHT ON THE DASHBOARD LIT UP, ENGINE, WRENCH. OIL CAN. THIS IS THE THIRD TIME THIS HAS HAPPENED. WE TOOK IT IN FOR DIAGNOSTICS TWICE (ONCE TO AN INDEPENDENT REPAIR FACILITY AND ONCE TO A DEALERSHIP). BOTH SAID THEY DIDN'T FIND ANY ERROR CODES. THE ABS TONE RING WAS REPLACED AND A NEW BATTERY WAS INSTALLED. THESE REPAIRS DID NOT FIX THE PROBLEM. THIS IS DANGEROUS!!! SO FAR THIS HAS COST US $465.00. I WILL BE MAKING ANOTHER APPOINTMENT WITH THE DEALERSHIP TODAY.

POWER TRAIN

OUT TRANSMISSION FAILED WHILE DRIVING DOWN THE ROAD. WE UNDERSTAND THAT THIS PROBLEM HAS BEEN REPORTED MANY TIMES AND THAT FORD IS AWARE OF IT. IT IS A MALFUNCTION IN THE TRANSMISSION AND NOT A MAINTENANCE PROBLEM. WE WERE DRIVING ON 25 HEADED EAST OUT OF BAY CITY GOING STRAIGHT AT 55 MILES AN HOUR.

UNKNOWN OR OTHER

WHILE DRIVING THE CAR JUST CUT OFF. NO WARNING .

SERVICE BRAKES

POWER BRAKE BOOSTER FAILURE. DIAPHRAGM INSIDE THE BRAKE BOOSTER FAILED SUDDENLY CAUSING A HARD TIME TO STOP WHEN TRAVELING AT A HIGHWAY. NO CRASH INVOLVED BUT HAD TO USE THE SHOULDER FOR EXTRA STOPPING DISTANCE.