2012 Ford Explorer

2012 Ford Explorer 4 DR SUV AWD

Overall

★★★★☆

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

2012 Ford Explorer 4 DR SUV FWD

Overall

★★★★☆

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Campaign: 19V435000

WHEELS:HUB

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Campaign: 17E048000

STRUCTURE:BODY:DOOR

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Campaign: 15V171000

STEERING

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Campaign: 14E001000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Campaign: 14V286000

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

Campaign: 21V746000

STRUCTURE:BODY:ROOF AND PILLARS

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Campaign: 24V031000

STRUCTURE

The contact owns a 2012 Ford Explorer. The contact stated that while driving 50 MPH, the driver's side and passenger's side exterior A-pillar trim detached. The contact used tape on the driver's side to secure the molding to the windshield. The contact stated that the passenger's side A-pillar trim detached and fell off the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer and the vehicle was inspected. The contact was informed that parts were unavailable to repair the vehicle. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 100,000.

STRUCTURE

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer, and it was realized that both front A-pillar trims were loose. The vehicle was repaired using duct tape as a temporary fix for both front A-pillar trims. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 159,000.

STEERING

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed and making turns, the steering wheel made loud grinding sounds and was loose. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 197,000.

UNKNOWN OR OTHER

Right after I bought this car used, it rides down the road like it's going to fall apart! It's horrible, the slightest little bump in the road you can feel every single one heaven forbid if it's a big bump in the road or a pothole it's priced the car hasn't fallen apart yet

UNKNOWN OR OTHER

It is actually the rearview camera on the vehicle has been going in and out sporadically for at least a year or so. Now more often than not it does not even work

STEERING

Loss of power steering assist . Yes it is available for inspection on request. I can't steer it . It has not been confirmed by anybody yet. It has not been inspected by anybody yet. There are no warning lights on dash .

STRUCTURE

The contact owns a 2012 Ford Explorer. The contact received notification for NHTSA Campaign Number: 24V031000 (Structure); however, the part to complete the recall repair was unavailable. The contact stated that while driving at 65 MPH on a bypass, the A-pillar exterior trim detached. The owner applied duct tape to the front windshield out of concern that the front windshield would detach. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and confirmed that the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

STEERING,BACK OVER PREVENTION

The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 15 MPH, the "Service Power Steering" message was displayed. The contact pulled into a parking lot, turned off and then restarted the vehicle. The failure persisted, and the power steering feature failed to operate as needed. While in reverse, the back over prevention camera display the "Service Camera - Take to Dealer" message on the screen. The dealer was contacted and confirmed that there was a recall for the failure, NHTSA Campaign Number: 14V286000 (Steering); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 237,000.

STRUCTURE

Failure of the dealerships to fix recall in timely manner It’s been over two years and parts still unavailable

STRUCTURE

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part required for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.