2017 Ford F-350 Supercab
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2017 Ford F-350 Supercab PU/EC 4x4
- Overall
- Not Rated
- Front Crash
- Not Rated
- Side Crash
- Not Rated
- Rollover
- Not Rated
2017 Ford F-350 Supercab PU/EC 4x2
- Overall
- Not Rated
- Front Crash
- Not Rated
- Side Crash
- Not Rated
- Rollover
- Not Rated
Recalls(2)
ENGINE
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Campaign: 18V894000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Campaign: 17V331000
Consumer Complaints(560 total, showing 10)
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
I recently replaced a defective reductant (DEF) pump and wiring harness due to corrosion. The cause and repairs were diagnosed and performed by a ford dealership. Without addressing the issue the vehicle would randomly engage a "limp" mode and limit the speed to 50 mph, forcing the driver to operate at unsafe speeds on freeways and highways. Defect is a hazard to driver and other vehicles due to the unpredictable speed control caused by the defective parts. Ford is aware of the defective part and issued a Technical Service Bulletin (TSB) 23-2161.
TIRES
Factory Ford 20” wheels with Factory Installed Michelin 275/65 R20 LTX A/T2 tires. Tires have just under 30,000 miles on them and still have more than 50% tread. Tread wear is even. Tires have been rotated. Truck has 73,000 miles but had different wheels and tires for first 43,000 miles. I stored these wheels and tires inside climate controlled building. When my aftermarket tires wore out, I put these back on. They had 10 miles on them when I took them off. I have had them on since April 2022. On Friday June 5th, 2026 I was traveling about 60 MPH and had a catastrophic blow-out of the passenger side rear tire. The tires blew completely apart and the wheel hit the ground and the back side of the wheel broke off, before I could get over to the side of the road the tire beat the bed and running board to pieces and even damaged the exhaust and bumper. The wheel was ruined. Thousands of dollars in damage. All the tires are in good condition, not dry rotted, no cracks, the truck has been indoors in a garage. They hold air. TMPS works and I check my pressure all the time. I had just set the air pressure early that morning before leaving. The tires are less than 10 years old which is the date for replacement. They have more than half their tread. No cracks. They hold pressure perfectly. They are worn evenly. No reason for the tire to have blown out other than a manufacturing defect. When I got stopped there was a huge hole in tire and no tread on it at all.
ENGINE
I have a 2017 F-350 SuperDuty with the Engine Block Heater option, two recalls have been issued related to a condition that can cause overheating of the power cord with the possibility of a fire. Recall 18V-894 and 19V-278 have both been applied and verified by Ford Customer Service. During the recent cold weather in the Houston, Texas area, the engine block heater was used to keep the engine warm to assist with starting. When I disconnected the power cord the was hot enough to have melted the plug to the point where the blades in the plug were loose and I had to use gloves to separate the engine heater cord from the extension cord. This should have been fixed under one or both of the previous recalls. It represents an electrical hazard that could lead to fire and loss of property. I asked Ford to remedy the situation under case XXX and they have declined to resolve the hazard. Please review this case and have Ford issue a third recall to remedy this safety issue. I have provided pictures to assist in your determination. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VISIBILITY/WIPER
When backing into my driveway, I was not able to see with my backup cameras the steps that protruded into my driveway. I almost backed into the steps. The camera is blurry. The dealership will not replace camera.
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ford F-350 SD. The contact state while driving 50 MPH, the vehicle lost motive power. The contact stated that upon restarting the vehicle, operated as intended. The check engine warning light was illuminated. The contact stated that the failure recurred while driving on several different occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that the high-pressure fuel system and module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 133,000.
FUEL SYSTEM, DIESEL,ENGINE
The contact owns a 2017 Ford F-350 SD. The contact stated while driving 65 MPH, the contact drove over and object on the road and the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine seized. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle several times; however, the vehicle failed to restart. The vehicle was towed to the residence. A mechanic arrived at the residence and diagnosed the vehicle with high-pressure and low-pressure fuel pump failures due to the metal shavings inside the fuel rail and fuel injectors. Additionally, the EGR valve was damaged. The contact was advised that the entire fuel system needed to be replaced. The vehicle was not repaired due to the cost. In addition, the vehicle was leaking engine oil while parked. The manufacturer was not informed of the failure. The failure mileage was approximately 172,000.
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ford F-350 SD. The contact stated that upon starting the vehicle and activating the A/C to allow the vehicle to cool down due to the extreme heat, the contact went back inside the residence; however, the contact noticed that the engine had turned off independently. The contact attempted to restart the vehicle several times, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump had combusted internally, causing metal shavings to intrude the fuel lines and injectors. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was also referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 49,000.
UNKNOWN OR OTHER
My 2017 panoramic sunroof pops open when it wants and it leaks very bad on all the electronic in the vehicle and I have a pacemaker, I can't be shocked by anything or it kills the pacemaker, so the leaking issue ford will not help me on which ford has never wanted to help ever since I owned the truck, this is a issue if someone has a implant like a pacemaker people can't be shocked if having one, your help is much appreciated thanks
VISIBILITY
The contact owns a 2017 Ford F-350 SD. The contact stated that the sunroof glass was cracked on the rear passenger's side. The vehicle was taken to a glass center, where it was diagnosed with stress cracks. The mechanic informed the contact that it was a common failure, and the part was on backorder. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof glass was fractured, and the part was on backorder. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.
FUEL/PROPULSION SYSTEM
This truck had a complete fuel system replaced already once when it failed while the customer was driving. We are the next owners and didn't know it had this major failure before purchase. We know this fuel pump is an issue and Ford has active law suits against them as these pumps that they continue to put even in the new Fords and all other makes of trucks are blowing up daily. Ford sees it as a revenue stream to keep their shops busy. Fuel is highly flammable and we tow a travel trailer. I would hate to see something bad happen because they won't issue a recall. There several years that are under recall currently and our year is not one of them but it has the same pump. They should not only issue recalls on all trucks that have the known failing CP4 pump, but also give the customers the option to upgrade with the after market DCR pump. The one pump that has been the #1 best replacement option. Installing a new CP4 pump only buys Ford mote time to next failure and keeps their ships full. We spent 50k on this truck. Again, it already happened once! Let's be sure to issue recalls on ALL trucks with CP4 pumps with a real solution and not just another dangerous CP4. We don't want our truck to catch on fire while driving. Its a very big safety concern!
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