2018 Ford Flex

2018 Ford Flex SUV AWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

★★★★☆

2018 Ford Flex SUV FWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

★★★★☆

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Campaign: 20V072000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Campaign: 25V695000

STRUCTURE:BODY

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Campaign: 25V732000

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I own a 2018 Ford Flex, VIN 2FMGK5D8XJBA07166, with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has been completely inoperative for two years — it has not worked at all since mid-2024. On 7/12/2024 a Ford dealer verified the failure (repair order 568991), over a year before Ford issued recall 25SA9 in 10/2025. On 9/10/2026 Ford left me a voicemail stating there are no updates for 25SA9 and the 25SB8 remedy is not expected until Q1 2027 — over 15 months away. I have driven 2+ years with no functioning backup camera on a vehicle Ford knows is recalled. I request NHTSA treat this as a failure to provide a timely remedy and require Ford to provide an interim remedy or alternate vehicle and accelerate the repair timeline.

UNKNOWN OR OTHER

There's been a recall for the rear backup camera since October of last year. Although there hasn't been any particular incidents, there's been some close calls because the fix is still not available. Any help would be appreciated

BACK OVER PREVENTION

The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 26V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a black image. The vehicle was taken to two dealers, but the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 103,000.

UNKNOWN OR OTHER

Rear passenger door fails to latch properly. The door falls open on left turn.Warnings are unclear or non-existant

STRUCTURE,BACK OVER PREVENTION

The contact owns a 2018 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank and other times the camera not available warning message would display. The contact received notification of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE

Recall has not been remedied, and it has been over six months.I was told it would be remedied by june or ford would be held accountable for compensating for repairs on the.Recall. #25SA9/25v695 The recall addresses the camera for backing up witch is still not functioning in a safety risk.

SUSPENSION,SERVICE BRAKES

Wile driving 40 mph, the right rear tire locked up and I had to counter steer aggressively to avoid spinning out and hitting oncoming traffic. The car was flat bed delivered to Ford and they recommended the following repairs. "Control Arm- Rear: rear suspension lateral links. The rear upper and lower control arms not only provide suspension travel but also secure the rear end to the vehicle." "*Tires - 4: passenger rear inner sidewall damaged."

ENGINE

An antifreeze leak is very hard to locate because Ford’s design placed the water pump INside the engine rather than on the OUTside, which would be more the norm. If antifreeze leaks enough, it gets into the oil and the entire engine stands to be destroyed. Our heater quit blowing warm air recently and after intently searching we discovered that we had an antifreeze leak inside of our engine, and antifreeze was slowly leaking out through a weephole in the engine. The water pump had gone bad and needed replacing. The hours required to replace this water pump are intense and they are long. Almost the entire engine needs to be dismantled in order to perform the work. Not only does the pump need changed, but so does the timing chain, hoses, seals, gaskets, tensioners and other engine parts, all at the same time, making this a VERY costly out-of-pocket expense for us elderly people who have long relied on Ford’s standard of doing what’s right by its people. In our research we found that the water pumps in Flex engines are failing, regularly, once the vehicle is close to having 80,000 miles on it. This repair most DEFINITELY should be covered by recall since it is happening so regularly. We have just been forced to pay for this repair on our own and I would like to please ask for your help in recovering what we’ve had to spend. Will you please provide contact information as to where we can reach out for assistance in this matter? Your help is VERY much appreciated! Thank you!

STRUCTURE

The contact owns a 2018 Ford Flex. The contact received a notification of NHTSA Campaign: 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front driver-side B-pillar trim with the Security Key pad had detached and almost struck nearby vehicles. The contact stated that she managed to pull over on the shoulder of the road; however, the vehicle independently locked, leaving the occupants on the shoulder of the road temporarily. In addition, the contact stated that while driving at an undisclosed speed on another occasion, the front Passenger-side B-Pillar trims had detached. The vehicle was taken to a local independent mechanic, where it was repaired out of pocket; however, the front Driver-side B-Pillar trim had detached, and upon further inspection, water would intrude through the missing, failed parts. The local dealer was contacted. It was unknown whether the vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

LANE DEPARTURE

The warning shows that the blind spot sensor is not working.