2017 Ford Transit
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2017 Ford Transit VAN RWD
- Overall
- Not Rated
- Front Crash
- ★★★★☆
- Side Crash
- Not Rated
- Rollover
- Not Rated
Recalls(18)
POWER TRAIN:DRIVELINE:DRIVESHAFT
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Campaign: 19V103000
ELECTRICAL SYSTEM:WIRING
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Campaign: 18V275000
SEATS
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Campaign: 19V333000
EQUIPMENT ADAPTIVE/MOBILITY
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Campaign: 19V183000
SEATS
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Campaign: 19V205000
SEATS
National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Campaign: 18V782000
SEATS
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Campaign: 19V332000
EQUIPMENT ADAPTIVE/MOBILITY
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Campaign: 19V271000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Campaign: 19V767000
SEATS
Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Campaign: 19V329000
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Campaign: 21V631000
SEATS
Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Campaign: 19V247000
SEATS
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Campaign: 19V313000
SEATS
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Campaign: 19V229000
SEATS
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Campaign: 19V238000
ELECTRICAL SYSTEM:WIRING
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Campaign: 17V668000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Campaign: 17V408000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Campaign: 25V572000
Consumer Complaints(98 total, showing 10)
SEAT BELTS
I have a 2017 ford transit passenger van, and the seat belts slowly 1 by 1 are breaking at the release. I already replaced a couple but the other ones are doing the same thing. They will either not latch or they won't release and the individual will be trapped. I have not had it inspected by anyone but it also is apparent what the problem is. It started when I first purchased it a year ago and is still doing it now
ELECTRICAL SYSTEM
The contact owns a 2017 Ford Transit. The contact stated that the vehicle caught on fire while parked at the residence. The contact was asleep and was alerted to the fire by the local authorities after a neighbor witnessed the fire and called the emergency services. Upon reviewing the ring camera footage, the contact became aware that the fire had originated at the rear driver’s side of the vehicle. The fire was extinguished by the fire department, and the vehicle sustained damages to the rear driver’s side of the vehicle. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. A Police report was filed. The failure mileage was approximately 107,000.
UNKNOWN OR OTHER
Backup camera is no longer working. It has a white screen but no image, which makes it difficult to back up the van safely since it’s a large van and sits high. I live in a neighborhood with children and it’s challenging to see behind me when backing out of the driveway without the backup camera. Therefore, this is a safety issue. Ford and/or NHTSA have recalled these same backup cameras on other Ford Transit vans, including others manufactured in 2017, but did not include my van.
AIR BAGS
The vehicle was hit in the front end while my girlfriend was driving it. Someone ran a red light and smacked into the front end of the van at approximately 50 miles per hour. The airbags did not deploy despite significant force. The car that ran the red light was small but the force was significant enough that she hit her head and sustained medically verified extreme whiplash.
FUEL SYSTEM, OTHER,ENGINE
The contact owns a 2017 Ford Transit. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The contact stated that DTC: P2002 was displayed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The contact related the failure to the Customer Satisfaction Program: 23M01 (Certain 2015-2019 Ford Transit 3.2L Diesel Replace Diesel Particulate Filter); however, the VIN was not included. The manufacturer was notified of the failure, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 172,000.
ENGINE
A known Ford defect on the 2017 3.5 ecoboost engine is when the manifolds, improperly designed and installed, warp and snap off the manifold bolts holding the manifold to the engine. The result is a great deal of extremely hot exhaust fumes being emitted in the engine compartment rather than out the end of the exhaust pipe. There were NO messages, lamps or other indicators of the manifold failure until a wheezing, rattling sound was emitted.
UNKNOWN OR OTHER
Front subframe rusted away with large holes. 37,000 miles 2017 ford transit that is well taken care of. Passenger van for a retirement community.
POWER TRAIN,ENGINE
I have had many issues with this vehicle. The engine leaks oil onto the exhaust causing the engine to smoke, the engine uses antifreeze, the transmission will downshift at highway speeds to such a low gear that I need to put the van into neutral so that the engine doesn't blow up. It uses brakes quickly, (New brakes every 10,000 miles or so). Gas milage is less then 12MPG as well.
POWER TRAIN
The contact owns a 2017 Ford Transit. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission sensor had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
UNKNOWN OR OTHER
I am submitting this complaint to report a real‑world safety failure related to Ford Recall 19S38 involving a 2017 Ford Transit 350. The vehicle was purchased in 2021 from a Ford dealership, Joe Rizza Ford, with approximately 60,000 miles. At the time of purchase, Recall 19S38 was open on the vehicle and had not been completed. We were not informed of the open safety recall at the time of sale, and the recall repair was not performed prior to delivery. The vehicle was maintained responsibly using qualified, independent repair facilities. We were never advised by Ford or the selling dealership that the vehicle had an open safety recall. Two days prior to the incident, the vehicle was inspected by a professional repair shop due to a rattling noise. The shop test‑drove the vehicle, performed an inspection, and was unable to identify the source of the noise or any unsafe condition. On 12/20/2025, while the vehicle was being driven normally, the driveshaft/coupler failed suddenly and catastrophically. The failure occurred without warning and resulted in a violent separation of the driveshaft, causing severe damage to the transmission and surrounding components and an immediate loss of safe operation. At the time of the failure, the vehicle was occupied by multiple passengers, including seven minors. No injuries occurred, but the incident created a serious safety hazard. After the failure, we learned that the nature of the failure and the resulting damage are consistent with the risks described in Recall 19S38. Ford has acknowledged the recall and has offered to repair the recalled component, but has denied responsibility for the surrounding damage caused by the recall‑related failure. This complaint is being submitted to document a safety‑related recall failure that occurred during normal operation, created a hazardous condition, and aligns with the defect and consequences described in Recall 19S38.
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