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2023 Hyundai Sonata Hev

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2023 Hyundai Sonata HEV 4 DR FWD

Overall
★★★★★
Front Crash
★★★★☆
Side Crash
★★★★★
Rollover
★★★★★

Recalls(2)

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Campaign: 23V526000

FUEL SYSTEM, GASOLINE

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Campaign: 25V796000

Consumer Complaints(15 total, showing 10)

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

UNKNOWN- While driving on highway, from 70 mph speed the car suddenly lost acceleration and speed dropped. No response to accelerator. Even with pushing the accelerator high, car will go in high RPM and speed will barely reach 40 mph. I was lucky that there was no other vehicle behind me, especially heavy automobile like semi truck as it would have crashed in me from behind due to sudden propulsion loss. The car started working fine next day. I took it to dealer and they couldn't find any error code but said it could be 12V battery BMS software update and they updated it. They mentioned that this is NOT a safety issue which is mind-blowing and concerning as this is a MAJOR safety hazard. I would request you to investigate this further and if this is a software issue then please direct Hyundai to update this with all vehicles and cover the cost for those who have had to pay for it.

ENGINE,FUEL/PROPULSION SYSTEM

On 11/28/25 at approximately 6:30 pm, I was driving on a Highway 17 going about 60 mph when my car's engine completely shut down. a "Hybrid System Failure" warning flashed and my car was no longer drivable. The car was towed to the dealership. In mid October 2025, my car stopped running with the same "Hybrid System Failure" warning, but it happened in my driveway. The car was towed to the dealership and supposedly repaired.

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

The vehicle went in for repair at the dealership early July for a check engine light and DTC error code. It was revving high after being driven for more than 20 min or so and wouldn’t get to above 60 mph. Jerky, dangerous acceleration and deceleration seemingly out of nowhere. The dealership replaced the fuel pump which is what they said was causing the error. Today on August 10th, check engine light popped up again with a DTC error code. Weird acceleration and deceleration and general jerkiness when driving. Scheduled service appointment for next week.

ENGINE

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving 75 MPH, the vehicle briefly lost motive power before downshifting to a lower gear. In addition, the engine revved independently. The contact was able to pull over to the side of the road and turned off the vehicle. The contact was able to restart the vehicle; however, the vehicle failed to exceed 60 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure persisted, and the vehicle was no longer being driven. The contact parked the vehicle at the residence. The contact started the vehicle and the check engine warning light illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.

POWER TRAIN

Similar to other stories I’ve read online, my 2023 sonata broke down on the highway a minute after any error signal popping up, in a dangerous location on the highway with no shoulder. Plaza Hyundai dealership was first/last and only people to perform an oil change or service the car. They told me they wouldn’t take the car due to being full after the incident. A Different Hyundai dealership took the car and found the breakdown was due to a missing oil drain plug and the engine leaked all the oil, while noting they didn’t do the previous oil change and there was no external damages. Plaza Hyundai is refusing to claim responsibility and just trying to milk me for much money as possible/get me to purchase a new engine.

ENGINE

I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2023, BY FEBRUARY, THE CAR STARTED STALLING ON THE STREETS/HYWAY. ALL DASH LIGHTS WOULD COME ON, THE VEHICLE WOULD STALL AND IS NO LONGER ABLE TO RESTART. THIS HAPPENED 4 TIME IN 2024. WHEN I TOW IT TO THE DEALER, THEY ALWAYS COME BACK WITH THE SAME ANSWER. ''THE AC MOTOR POWER CABLE HAS BEEN DISCONNECTING LEADING TO LOSE OF POWER''. THEY HAVE REPLACED IT 4X BUT THE SAME PROBLEM PERSIST. IT'S VERY SCARY ESPECIALLY WHN AM DRIVING IN A BUSY ROAD OR WHEN AM DRIVING AT NIGHT IN THE MIDDLE OF WINTER. AM NOT SURE HOW TO MOVE FROM HERE. THANKS.

POWER TRAIN

The push button shifters do not shift gears, unless the brake is depressed. On a slight incline, it is natural to shift from forward to reverse without braking leaving the driver in the wrong gear. So I have often started forward expecting to go backwards. I accidently ran over a portable toilet trying to quickly reverse out of a driveway on a slight incline. I hope no one has run over a person this way. I have had other close calls. This system is far more dangerous than lever style shifters. Even a little mistiming between brake and shift can leave the car going the wrong way.

Crash reported

ENGINE

At 82,000 miles car started to consume coolant. Had EHRS TBS performed coolant no longer leaking. Thi is the 2nd car that had this coolant issue.

FORWARD COLLISION AVOIDANCE

My car randomly engaged emergency brakes while driving 70+ mph on the highway with no cars nearby. It almost came to a complete stop but i was able to accelerate again. it was not acting as a safety features because there was not a car close to my front. I am concerned if it happens again i could get in a crash and rear ended. The dealership does not seem concerned

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

The Hyundai Sonata was brought to a stop in a parking lot. When the driver went to put it in park, the vehicle accelerated across the parking lot and smashed into a solid wall. The driver broke her right ankle from standing on the brake pedal. The brakes were ineffective at stopping the vehicle. The collision avoidance system failed to activate or warn of the impending collision. The driver and passenger were severely injured and the car is considered a total loss. There were numerous other injuries sustained. No one outside of the vehicle was injured.

Crash reported2 injuries

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