2022 Hyundai Venue

2022 Hyundai Venue 5 HB FWD

Overall

★★★★☆

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

SEAT BELTS:FRONT

Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Campaign: 22V458000

AIR BAGS,STRUCTURE,UNKNOWN OR OTHER

My 2022 Hyundai Venue has a serious water intrusion issue that has gone unresolved for over a year. Every time it rains water pours into the cabin, especially on the passenger side leaving the floor soaked. I have to vacuum out water daily and use towels to prevent further damage. The vehicle has developed severe mold, which is a health risk, especially for my infant daughter who rides in the car. When the dealership first inspected it, they said it was the sunroof seal and would take several days to repair. Since the part wasn’t covered under warranty, I wasn’t offered a loaner and couldn’t be without a car. When I returned later, they said it likely wasn’t the sunroof after all, as there was no water damage at the top. They also said replacing the seal would be risky. After running their water tests, they claimed no water was entering the vehicle, despite clear evidence of ongoing leaks. To manage the constant water intrusion, I’ve had to regularly shop vac the car to remove standing water, line the interior with towels, and place multiple DampRid bags and buckets inside the vehicle weekly to try and reduce moisture. This has become a nearly daily routine, especially during rainy weather, and the problem continues to worsen. The interior constantly smells musty and feels unsafe for me and daughter. I am very concerned that the repeated water exposure may have damaged the electrical system or affected the airbags, especially the side airbags located in the door areas. I fear these safety systems could fail in the event of an accident. This is not an isolated problem. I have found multiple reports online of other Hyundai Venue owners experiencing the same leak in the same area. This suggests a larger factory defect that Hyundai is not addressing. See attached. I am asking NHTSA to investigate this issue, as it presents both a health and a serious safety risk. This defect should be evaluated for potential recall to protect other drivers and passengers.

STEERING

While driving, as I turn the steering wheel to the left there is an additional sudden pull in the same direction.

ELECTRICAL SYSTEM

When the car is started, the radio screen sometimes stays off. When this happens, the only way to resolve it is to shut off the car, open the door, and then restart the car. This issue occurs randomly, and when it does, there is no rear-view camera available, which poses a significant safety risk. Without the camera, drivers cannot see if there is a child or obstacle behind them, increasing the risk of a serious accident. I have reported this issue to the dealership multiple times, but they dismiss it, claiming it is not a problem unless they witness it themselves. An internet search reveals that this is a widespread issue known to Hyundai, but they are not taking any steps to correct it. This defect could lead to a tragic accident, and I am hoping you can help initiate a recall to address it. The problem seems to occur more frequently in the summer heat. Please help us ensure the safety of others, as it appears the automakers are more concerned with profits than with safety.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Twice in the last year (2/23/23 and 1/17/24), the horn has failed and when trying to have the dealer and manufacturer diagnosed the issue, they give me the runaround has been taking it into the dealer. They are unable to replicate the issue. However, they also indicate that it is a known issue with this type of vehicle. Eventually after insistence from me or providing a recorded video of the failure, they will eventually replace the horn. While the issue does seem to be somewhat intermittent in that the horn will sometimes not function at all while other times only one of the two pitches will function. The functionality of the poor does somewhat seem to be impacted by the ambient temperature as well as high humidity, or if the vehicle was recently wet.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Hyundai Venue. The contact stated that while driving at various speeds, the check engine warning light remained illuminated. Additionally, there was an abnormal fuel odor inside the vehicle. The vehicle was taken to the local dealer who replaced the fuel cap, but the failure persisted. Additionally, on several occasions after stopping to refuel the vehicle the fuel cap door failed to open as needed. The manufacturer was not notified of the failure. The failure mileage was 15,000.

VEHICLE SPEED CONTROL

I saw a recall on certain Hyundai models...I have a similar problem maybe twice with this 2022 Hyundai Venue....Traveling down the highway with Cruise set at 65...The car started to accelerate to 80 before I turn the cruise off...don't know if it's something wrong with the cruise...or just 2 mishaps .....just asking if anyone else has complained....thanks

SEAT BELTS

Hyundai issued a recall on 06/27/22 to repair part of the seat belt pretensioner, and they continue to send reminders to have the repair. However, they are out of the required part and according to dealers they will not give an ETA for delivery of the part. I have been in touch with my dealer since last fall and they state they have not ever been given any guidance from Hyundai regarding the part. It would seem that the manufacturer would have been prepared with a supply of the replacement part, and certainly has had ample time for production. I would simply looking for an estimated date when this part will be available. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

LATCHES/LOCKS/LINKAGES

The gas door will not open when the lever is pulled. My safety is put at risk because if i was running out of gas, I would not be able to put gas in the car. Thank God I was not out of town. I have to take a plastic fork or knife, slide it in the crevice and then pull the lever inside the car. yes. yes. there has been no warning.

ELECTRICAL SYSTEM

While driving on a highway a car started to creep into my lane when I pressed on the horn. I did not hear the horn, luckily the other vehicle did not change lanes. As I knew I was near a dealer i immediately got off the highway to head to the dealer. Upon pulling into the service bay the advisor opened my door, and I said before I turn off the car I want to try the horn. This time the horn did sound, but it seemed to be much higher in volume. I explained my concern to the advisor and pressed the horn again a couple times. And asked if she thought that sounded normal she said “all cars sound different so I can’t tell”. She then explained since the horn was working there would be nothing she could do for me today.

SEAT BELTS,SERVICE BRAKES

Today December 29, 2022, about 8:40 AM I was driving and the seatbelt light came on dinging after driving with my seat belt in for about 10 minutes, it went off in about five minutes and then came on again I checked my seatbelt the first time and the second time and it was locked in place. This was very distracting and the noise startled me I called the dealer and there are no recalls on this, but I don’t know if it will happen again. I will have an appointment in about a month to check it. Also, the brakes make a thumping noise appears to stick when pressing and upon release. Feels unsafe. I have an appointment scheduled to look at. No warnings came on for the brakes.