2007 Hyundai Veracruz

2007 Hyundai Veracruz 4-DR. w/SAB

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

★★★★☆

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.

Campaign: 09V122000

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Campaign: 20V705000

ENGINE AND ENGINE COOLING:ENGINE

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Campaign: 14V415000

TRAILER HITCHES

HYUNDAI IS RECALLING 3,387 TRAILER HITCH WIRING HARNESSES EITHER INCLUDED WITH A TRAILER HITCH OR SOLD AS A SERVICE PART MANUFACTURED BY THULE TOWING SYSTEMS AND DISTRIBUTED BY HYUNDAI FOR INSTALLATION ON MY 2007-2008 SANTA FE AND VERACRUZ VEHICLES. THE ACCESSORY TRAILER HITCH WIRING HARNESS CONVERTER MODULE IS MOUNTED TO THE TOP SURFACE OF THE REAR BUMPER REINFORCEMENT. SOME CIRCUIT BOARD COMPONENTS MAY NOT HAVE BEEN THOROUGHLY SEALED TO PREVENT MOISTURE CONTACT. THE MOISTURE MAY RESULT IN CIRCUIT BOARD CORROSION POSSIBLY CAUSING A SHORT CIRCUIT.

Campaign: 08E055000

AIR BAGS:FRONTAL

HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2007-2008 HYUNDAI VERACRUZ VEHICLES MANUFACTURED FROM DECEMBER 26, 2006, THROUGH MARCH 21, 2008, AND MODEL YEAR 2007-2008 HYUNDAI SANTA FE VEHICLES MANUFACTURED FROM APRIL 19, 2006 THROUGH MARCH 20, 2008. THE CLOCK SPRING CONTACT ASSEMBLY FOR THE DRIVER'S AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MAY BECOME DAMAGED THROUGH USAGE OVER TIME. THE DRIVER'S AIR BAG ELECTRICAL CIRCUIT WILL EXPERIENCE A HIGH RESISTANCE CONDITION, POTENTIALLY CAUSING THE DRIVER'S AIR BAG TO NOT DEPLOY.

Campaign: 11V472000

TRAILER HITCHES

THIS RECALL HAS BEEN SUPERCEDED BY RECALL 08E-055. HYUNDAI IS RECALLING 3,387 TRAILER HITCH WIRING HARNESSES EITHER INCLUDED WITH A TRAILER HITCH OR SOLD AS A SERVICE PART MANUFACTURED BY THULE TOWING SYSTEMS AND DISTRIBUTED BY HYUNDAI FOR INSTALLATION ON MY 2007-2008 SANTA FE AND VERACRUZ VEHICLES. THE ACCESSORY TRAILER HITCH WIRING HARNESS CONVERTER MODULE IS MOUNTED TO THE TOP SURFACE OF THE REAR BUMPER REINFORCEMENT. HIGH CURRENT LEAKAGE OR A SHORT CIRCUIT OF CAPACITOR C1 COULD CAUSE HEAT RELATED DAMAGE TO THE WIRING HARNESS CONVERTER MODULE.

Campaign: 08E016000

ENGINE

The charging system and alternator failed due to a known safety recall involving an oil leak from the front cylinder bank cover gasket. The oil leaked onto the alternator, causing the charging system to become inoperative and resulting in the engine stalling. The vehicle is currently at the Hyundai dealership and is available for inspection upon request. The engine stalled unexpectedly without any warning, creating a serious safety hazard and increasing the risk of a crash. The failure occurred because the recalled defect caused the charging system to fail. The vehicle is currently at the Hyundai dealership, where the failure has been confirmed. The vehicle has been inspected by the Hyundai dealership. Hyundai has replaced the alternator under the applicable safety recall but has declined to cover the engine failure under the recall warranty. Based on the circumstances of this incident, I believe the engine failure was directly caused by the recalled defect. According to the recall, oil leaking from the front cylinder bank cover gasket can drip onto the alternator, causing the charging system to become inoperative and resulting in an engine stall. My vehicle experienced this exact sequence of events. There were no warning lights or prior indications of a problem before the engine stalled unexpectedly. Although Hyundai acknowledged the recall condition by replacing the alternator, it has denied responsibility for the resulting engine damage, despite the engine failure occurring immediately after the recalled oil leak caused the charging system to fail. I am requesting that Hyundai honor the intent of the recall warranty by covering all damage directly resulting from the recalled defect, including the engine failure.

UNKNOWN OR OTHER,SERVICE BRAKES

The vehicle is able to be shifted out of park when no keys are in the ignition. My grandson was in the front seat while the vehicle was being cleaned and he shifted the car into reverse and almost rolled into the street. No keys were anywhere inside the vehicle.

ENGINE

The vehicle was supposed to be fixed(recall 197) regarding the oil in the alternator issue. After it was fixed my wife was driving on [XXX] at rush hour in Atlanta GA. It slowly was losing power and she called me about it. I told her to get over to the right and take the next exit. It did stop on the exit ramp in the dark but no electric what so ever. The lights and flashers were inoperative. She called the police and they pulled behind the car with their lights flashing. A tow truck brought it to the Hyundia dealer at night and put the keys in the drop box. The dealer replaced the faulty alternator but did NOT cover the bill because they could not find oil on the alternator! About $1500 later I took the car home. This was November 2024 Last week [XXX], the replaced alternator failed again. This was supposed to be fixed by the dealer in November, but somehow this FIX is not working. We now have 2 failures within a year of the alternator supposedly fixed(recall 197) with a "drip pan"? I am reluctant to take it back to this dealer as they have failed twice to fix the problem. Another dealer is far away and the charged up car may not make it that far. You need to tell me why this alternator is still failing and sticking me with the bill when you have supposedly had a fix for the problem. Please advise me on the solution. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING

The contact owns a 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the instrument cluster gauges were intermittently inoperable, and the doors were locking and unlocking independently. The contact stated that upon raising the hood and inspecting the vehicle, the contact noticed that oil was leaking from the front cylinder bank valve cover gasket onto the alternator and other parts. The contact related the failure to recall repair of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling), that was previously performed on the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000. The VIN was not available.

STEERING,ENGINE AND ENGINE COOLING

See attached document for complaint.

ENGINE

The contact owns a 2007 Hyundai Veracruz. The contact had received an unstated recall notification in 2021 for a failure with the engine. The vehicle was taken to the dealer however, the diagnostic result was undisclosed. The contact stated that he was informed by the dealer that the vehicle was repaired. The contact stated that the failure persisted. The contact inspected the vehicle and became aware that oil was still leaking into the cylinder. There were no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that oil was leaking into the cylinder and on the alternator. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 200,000.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

My car broke down in the middle of the highway. I could not move my car. It was stuck in neutral, but still would not move. I had already switched out the battery, but the battery and engine light was still on. I come to find out it is my alternator. And I feel it is leaking into the alternator, making a crash hazard

ELECTRICAL SYSTEM

2007 Hyundai Veracruz AWD Limited died while young female driving in dark, winter, remote location. Towed to nearby reputable repair center. Front Valve Cover gasket & rebuilt (no new available for this old of veracrus) alternator installed and owner notified of up and coming recall not yet formalized: NHTSA # 20V705000 RECALL #197. Paperwork submitted to Hyundai along with extensive proof of work completed thru receipts and pictures. Hyundai international indicated closest Hyundai service center would have to sign off on work completed. That Hyundai dealership refused to sign off that work had been completed. Stating oil still in area. Failed to notify young female that bottom oil gasket leaking as well as other problems. Owner drove back to original repair shop that performed recall #197 work where inspection showed bottom gasket failure which was replaced...nothing to do with recall but could have caused major other failures if not identified and addressed. Since that time, female stranded again remotely when rebuilt alternator failed. Repair shop warrantied part but not labor associated with, as no new alternators are or were made available for 2007 Hyundai veracruz recall. To this day, Hyundai has failed to reimburse owner for original recall performed nearing $1000 in repair costs plus additional $500 for rebuilt alternator failure as Hyundai has failed to make new retrofit parts to complete recall #197. Hyundai international closed this case with no action on their part. Please advise

ENGINE

12/2016 purchased vehicle 04/2017 vehicle in for maintenance mechanic notice oil leaking from head gaskets replaced then was informed that there was a recall submitted paperwork to Hyundai reimbursement for recall. Received partial payment. 01/17/2023 vehicle stalled towed to my mechanic same problem head gasket leaking which shorted out alternator and battery. Towed to Hyundai dealer for recall dealer repaired. 11/8/2023 vehicle in for maintenance mechanic saw same problem with head gasket leaking again Hyundai dealer never fixed or used defective parts. Can not get an appointment at Hyundai service until 12/1/2023. Vehicle is leaking oil badly can cause a fire.

ENGINE

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the contact noticed an unusual burning smell and noticed the smoke coming from underneath the front engine hood. The contact stated she was able to drive the vehicle safely off the road. The contact stated when she opened the engine hood the engine was on fire. The contact stated that she and her passenger were able to extinguish the fire with water from a nearby residence. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.