2013 Infiniti M37

2013 Infiniti M37 4 DR AWD

Overall

★★★★★

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

2013 Infiniti M37 4 DR RWD

Overall

★★★★★

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2013 Infiniti M37. The vehicle was a local independent dealer sale. The contact stated that after purchasing the vehicle, the contact was informed by the mechanic that there was a mileage discrepancy. At the time of purchase, the mileage was 80,000. The VIN search by the mechanic indicated that the mileage was 180,000.

AIR BAGS,SEATS

In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussions with Infiniti, they did decide to cover the cost of the seat assembly itself but not the labor to install it (another $800). At this time, we are still unclear as to whether this will actually solve the problem. Aside from a very expensive repair to a part which never should have failed (especially since the car is very lightly driven) we were and are very concerned that this could have resulted in a very serious injury in the event of a vehicle crash. We consider the discussions with Inifiniti to be unsatisfactory with respect to the whole incident.

AIR BAGS

The airbag control module failed on this car which has under 25000 miles on it. The airbag would not have deployed if the car was in an accident and insurance claims would have been void so we had no choice but to immediately replace the module at a cost of over $2,000. The dealer inspected and confirmed that this was the case (and also that they have seen it happen on other Infinity's). The warning light was the first indication of the problem and we immediately took it to the dealer who replaced it. We can understand mechanical failures in an older car but it seems ridiculous that this vital piece of safety equipment would fail on a car with very low mileage and we have never had a car where the airbag system failed.

AIR BAGS

2013 INFINITYM37S PASSENGER AIR BAG SENSOR MALFUNCTION, APPARENTLY SHUTTING OFF PASSENGER SIDE AIR BAG. THIS IS A SAFETY CONCERN AND THE NHTSA SHOULD MAKE NISSAN/ INFINITY MAKE CORRECTION TO THIS SENSOR, BEFORE MANY OWNERS OF THESE VEHICLE FAMILY ARE KILLED OR SEVERELY INJURED.

POWER TRAIN,VEHICLE SPEED CONTROL

WHEN I ACCELERATE THE VEHICLE DOESN'T SPEED UP AND SOMETIMES IT HESITATES. THIS IS DANGEROUS ESPECIALLY WHEN ENTERING THE FREEWAY IT TAKES A WHILE AFTER I ACCELERATE FOR THE CAR TO GET UP TO SPEED. SEEMS LIKE A TRANSMISSION ISSUE. INFINITI NEEDS A RECALL. I KNOW SEVERAL PEOPLE WITH THIS CAR AND HAVE THE SAME ISSUE.

POWER TRAIN,ENGINE

THE CAR WON'T ACCELERATE WHEN PRESSING THE GAS AND ALSO WILL JERK AND JUMP WHEN SHIFTING. IT'S VERY DANGEROUS WHEN DRIVING ON THE EXPRESSWAY BECAUSE THE CAR WON'T ACCELERATE, BUT SOMETIMES WILL TAKE OFF ON IT'S OWN EVEN WHEN I PRESS THE BRAKE. THIS IS DEFINITELY A TRANSMISSION PROBLEM WHICH I'VE HEARD BEFORE ON SEVERAL OCCASIONS ABOUT THIS PARTICULAR CAR. ALSO, 2 LIGHTS STAY ON ON MY DASH WHEN THESE THINGS ARE HAPPENING.

STEERING

VEHICLE 4WAS LIGHT IS ON. WHILE DRIVING AFTER MAKING A TURN THE STEERING WHEEL UN-ALIGNS ITSELF SO WHEN YOU LOOK AT IT IT'S AS IF THE CAR IS UNALIGNED. IT THEN ALIGNS ITSELF AT SOME POINT UPON ANOTHER TURN. I DID RESEARCH AFTER READING THERE HAS BEEN MANY INFINITY RECALLS FOR STEERING ISSUES. I AM HIGHLY CONCERNED I MAY GET INTO AN ACCIDENT DUE TO THIS MANUFACTURE ISSUE. HOW CAN I GET ASSISTANCE TO GET THIS FIXED?

VEHICLE SPEED CONTROL

ON THURSDAY, AUGUST 15, I WAS IN CAMARILLO FOR A HAIRCUT APPOINTMENT. IT WAS 11:25 AND MY APPOINTMENT WAS AT 11:40. I WAS ALREADY IN THE PARKING SPACE, MOVING AT A SLOW SPEED AND WAS APPROXIMATELY 6 FT. FROM THE RAISED CONCRETE CURB AT THE END OF THE PARKING SPACE. SUDDENLY THE CAR BEGAN TO ACCELERATE AND I OBSERVED SMOKE FROM THE TIRES. I LATER SAW THIS WAS CAUSED BY THE TIRES DIGGING INTO THE ASPHALT. DURING THE SUDDEN, UNINTENDED ACCELERATION I KEPT WONDERING HOW I WAS GOING TO STOP THE CAR. FORTUNATELY THERE WAS A STURDY TREE THAT STOPPED THE CAR BEFORE CROSSING THE ROAD INTO TRAFFIC. WHEN THE CAR HIT THE TREE THE AIRBAG DEPLOYED AND MY ONLY DAMAGE WAS A SEVERELY BRUISED CHEST AND A BURNT ARM FROM THE GASES EXPELLED BY THE AIRBAG. I SAW THE CAR HIT THE TREE, SAW THE AIRBAG DEPLOY AND FELT A SENSE OF RELIEF THAT THE CAR WAS FINALLY STOPPED. SINCE I HAD SO FEW FEET LEFT TO DRIVE BEFORE I PARKED THE CAR THERE IS NO WAY THAT I WOULD HAVE STOMPED ON THE GAS HARD ENOUGH TO CAUSE THE TIRES TO BURN OUT, LEAVING GOUGE MARKS IN THE ASPHALT.

SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

ABOUT 2 WEEKS AGO MY 4WAS AND TRACTION LIGHT CAME ON WHILE DRIVING UNDER 35 MPH IN MY SUBDIVISION IN A STRAIGHT LINE AND NOTHING SEEMS TO FIX IT, NOW ON WET ROADS CAR FEELS LOOSE IN THE REAR. I HAVE HEARD LOTS OF COMPLAINTS ABOUT THIS SYSTEM AND FEEL IT IS A SAFETY CONCERN AND SHOULD BE A RECALL. THANKS

STEERING,WHEELS

I OWN A 2013 INFINITI AWD M37XS THAT I FEEL IS UNSAFE BECAUSE OF A STEERING ISSUE OR SOMETHING. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS AND IT IS NOT OFTEN A ROAD IS FLAT WITHOUT IMPERFECTIONS.. I HAVE TO CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD, CRASHING AND OR CRASHING INTO ANOTHER VEHICLE. I USE TO LIVE IN NC AND MD AND TO BE HONEST, I CANNOT IMAGINE DRIVING THIS CAR IN ICE OR SNOW. THIS VEHICLE IS HARD TO CONTROL MAKING IT UNSAFE. I'VE SENT MY CONCERNS TO BAKER INFINITI IN CHARLESTON, SC LATE YESTERDAY EVENING AFTER RETURNING FROM A ROAD TRIP AND FEARED FOR MY LIFE. I'VE COMPLAINED ABOUT THIS ISSUE BEFORE BUT WAS TOLD BY ONE OF THE TECHNICIANS AT BAKER INFINITI THAT IT WAS THE WAY THE TIRES HIT THE ROAD. NEW TIRES AND AN ALIGNMENT WILL NOT CORRECT THIS PROBLEM, THEREFORE I BELIEVE THIS IS A TRUE PROBLEM AND IS POTENTIALLY BEING IGNORED BY INFINITI OR YOU ARE UNAWARE. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY M OWNER WHOM HAVE EXPERIENCED THIS DANGEROUS AND LIFE THREATENING ISSUE. I SEE THERE WAS A RECALL ON 2014-2016 INFINITI Q50 & Q50 HYBRID. I STRONGLY BELIEVE THE 2013 HAS THE SAME ISSUE OR SOMETHING SIMILAR. BOTTOM, THERE IS A MAJOR PROBLEM. PLEASE LET ME KNOW, WHAT I NEED TO DO. I HAVE NOTIFIED THE DEALERSHIP AS WELL AS INFINITI CORPORATION.