1999 Infiniti Qx4

1999 Infiniti QX4 4-DR. 4x4 (1999.5) w/SAB

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

Not Rated

STEERING:COLUMN

NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.

Campaign: 11V244000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE.

Campaign: 07V435000

STEERING,SUSPENSION,UNKNOWN OR OTHER

Unknown. Steering is rough. Sounds

STEERING,SUSPENSION,POWER TRAIN

Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.

STEERING,SUSPENSION

TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT STRUT HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *BF CONSUMER STATED INFINITY CONTACTED AND WAS TOLD THERE WAS NO OPEN CASE FOR HIS VEHICLE FOR MY VEHICLEAS THE RECALL HAD ALREADY BEEN SERVICED IN 2008. I BROUGHT THE CAR IN AND THEY REPAIRED IT COMPLETELY WITH A BRACKET AND FIBERGLASS REPAIR KIT.*JB

STEERING,FUEL/PROPULSION SYSTEM

JUST BOUGHT THE CAR USED 5 MONTHS AGO AND IT'S NOT WORKING DUE TO STRUT HOUSING AND FUEL FILLER TUBE RECALLS. I'M DISABLED AND HOMELESS CURRENTLY AND WITHOUT THE ABILITY TO DRIVE MY VEHICLE.

ELECTRICAL SYSTEM

ODOMETER NOT OPERATING - NOT FUNCTIONING AT ALL

SUSPENSION

WHILE ON VACATION WITH THE ENTIRE FAMILY IN THE VEHICLE AND TRAVELING DOWN THE TURNPIKE AT 75MPH I STARTED DOWN A INCLINE WITH THE CRUISE CONTROL ON AND WHEN THE MOTOR STARTED COASTING OR NOT UNDER LOAD THE REAR END STARTED TO SHAKE SIDE TO SIDE SO BAD THAT I HAD TO GET ON THE BRAKES AND SLOW DOWN TO 35 MPH AND THEN IT STARTED TO DO IT A THIS SPEED ALSO (ANYTIME NOT UNDER LOAD FROM GAS PETAL IT STARTS TO WOBBLE. FOUND THE PROBLEM TO BE THE REAR TRACK ARM BUSHINGS WHERE INSTALLED TO MAKE THEM FAIL BY NISSAN,. THE BUSHING ARUNDER SHEAR LOAD AS WELL AS TENSION LOAD. NOT A GOOD SET UP. COST TO FIX $1000.00 ($245.00 IN PARTS AND $705.00 IN LABOR TO REMOVE AND REPLACE. NISSAN HAS A SERVICE BULLETIN BUT REFUSES TO REPLACE OR EVEN HELP WITH THE COST OF THIS DEADLY PROBLEM. *TR

STRUCTURE

TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT BOTH REAR EXTERIOR AND INTERIOR DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

STEERING

ON NOV. 4TH, 2013, I WAS DRIVING MY CHILD TO SCHOOL. I BEGAN TO TURN LEFT & THE CAR SUDDENLY JERKED US TO THE LEFT & THEN WENT OUT OF CONTROL. AS WE WERE JERKED TO THE LEFT, I FELT THE STEERING WHEEL JERK AND THEN IT STARTED SPINNING LIKE A TOP. THERE WAS NO WAY TO CONTROL THE STEERING. WE SLAMMED INTO AN EMBANKMENT AND MY 7 YR OLD DAUGHTER HIT HER HEAD. ONCE WE GOT HOME, I CONTACTED A MECHANIC WHO SAID THAT HE THOUGHT THERE WAS A RECALL SO I CONTACTED NISSAN. THEY SAID THERE WAS A RECALL ON "SOME" OF THE 1999 NISSAN INFINITIS, BUT HAD NO WAY OF KNOWING IF MINE WAS ONE OF THEM. I CONTACTED THE MECHANIC WHO SAID TO GIVE NISSAN MY VIN AND THEY SHOULD BE ABLE TO GIVE ME MORE INFO. CALLED NISSAN BACK AND THEY WERE EXTREMELY RUDE AND SAID THEY HAD ALREADY DISCUSSED THIS WITH ME THE PREVIOUS DAY. I TOLD THEM THAT A MECHANIC HAD TOLD ME TO CALL BACK & GIVE THEM MY VIN, SO I DID. SHE STILL WOULD NOT HELP. I ASKED TO SPEAK TO A MANAGER AND SHE SAID THAT I WAS NOT A "CASE" SO I WOULD NOT BE ALLOWED TO SPEAK TO ONE & SHE WOULD NOT GIVE ME A NAME. I STATED THAT WE WERE IN ACCIDENT, & JUST BECAUSE WE LIVED THROUGH IT, DID NOT MEAN THAT WE DID NOT DESERVE ANSWERS. ONCE SHE HEARD THAT THERE WAS ACCIDENT, SHE SAID THAT THEY HANDLE THAT DIFFERENTLY & HAVE TO ASSIGN A CASE NUMBER TO IT THEN. THEY TOOK MY INFO AND THE PROCESS BEGAN. I DID NOT RECEIVE A RENTAL FROM THEM UNTIL THE END OF NOV, SEVERAL WEEKS AFTER THE ACCIDENT. I HAD PICTURES OF MY OWN, & THE STEERING COLUMN IS BROKE IN HALF, WHICH I PROVIDED THEM AS WELL. A CLEAN BREAK ALL THE WAY THROUGH. ON DEC 4TH I RECEIVED AN OFFER LETTER TELLING ME THAT I HAD 7 DAYS TO ACCEPT, OR THEY WOULD TAKE MY RENTAL AND I WOULD HAVE TO CLAIM MY CAR, WHICH HAD BEEN DEEMED UN-DRIVABLE AND UN-INSURABLE. BASICALLY TAKE THIS RIDICULOUS OFFER, WHICH WAS LOW, OR YOU GET NOTHING & HAVE TO PAY FOR YOUR RENTAL, HAVE NO CAR AND AN INJURED DAUGHTER. *TR

ELECTRICAL SYSTEM

1. STEREO AMPLIFIER FUSE BLEW. (15 AMP) 2. FUSE REPLACED 3. WHILE DRIVING THE CAR SMELLED SMOKE. 4. ALL DASH LIGHTS AND ELECTRICAL SYSTEM WENT BLACK. 5. SMOKE STARTED COMING FROM UNDER THE DASH BOARD. 6. CAR REMAINED RUNNING, HEAD LIGHTS FUNCTIONED. 7. AFTER TURNING THE CAR OFF, LARGE AMOUNTS OF SMOKE CAME FROM BEHIND AND UNDER THE DASH BOARD. 8. CAR WOULD NOT START AND ALL ELECTRICAL SYSTEM NON RESPONSIVE. 9. INSPECTION OF DASH WIRING HARNESS REVEALED EXTREME MELTING AND DAMAGE TO INTERIOR WIRING HARNESS IN THE AREA OF THE FUSE BOX AND ALL CONNECTIONS TO ELECTRICAL SYSTEMS. 10. VEHICLE IS COMPLETELY INOPERABLE AND AT DEALER FOR INSPECTION AND POSSIBLE REPAIR. 11. COMPLICATION VEHICLE WAS MANUFACTURED FOR NISSAN NORTH AMERICA AND IS NOW REGISTERED AND DRIVEN IN THE MIDDLE EAST (MANAMA, BAHRAIN) NOT SURE IF NISSAN MIDDLE EAST WILL BE AWARE OF ANY RECALLS OR PROBLEMS WITH NORTH AMERICAN SPECIFICATIONS. I AM FROM THE USA AND THE PRESENT OWNER OF THE VEHICLE, SUBMITTED BECAUSE CAR WAS BROUGHT FROM THE USA TO MIDDLE EAST. *TR

SUSPENSION,SERVICE BRAKES

TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE HEARD A RATTLING AND SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. FOUR MONTHS LATER THE BRAKE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE STRUT HOUSING TOWER DROPPED AND DAMAGED THE BRAKE LINE, CAUSING BRAKE FLUID TO DRAIN OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT) BUT THE DEALER REFUSED TO REPAIR THE VEHICLE AS THEY HAD PREVIOUSLY REPAIRED THE DRIVER'S SIDE UNDER THE SAME RECALL A YEAR EARLIER. THE MANUFACTURER WAS NOTIFIED AND STATED THE REPAIR WOULD NOT BE COVERED BECAUSE THE BRAKE LINE WAS NOT ASSOCIATED WITH THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 182,491 AND THE CURRENT MILEAGE WAS 187,257.