2015 Jeep Cherokee

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.

Incident Jul 23, 2026

The power transfer unit (transfer case) went out as I was driving. I wasn't able to drive it and had to towed it to a mechanic. We found that later, the transfer case actuator and seals also needed replaced. Because this went out on a whim while I was driving, I had to continue through stop lights and traffic through downtown without a way to fully stop, control my speed, and was starting and restarting my car to get to where I needed to be. From what I've found, there are recalls on these parts, however not on my specific vehicle as of now. There weren't any other symptoms or warning signs before these went out. The parts have been inspected by a mechanic and are currently being replaced. Even without a recall, if I'm able to be reimbursed for any of this, it would be appreciated.

Incident Jun 22, 2026

The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear seat air bag deployed the following day. The air bag warning light was illuminated. There were no injuries reported. The local dealer was contacted and referred the contact to the insurance company for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer confirmed that the vehicle was no longer covered under warranty. The insurance company was contacted and declined the claim. The failure mileage was approximately 280,000.

Incident Jul 6, 2026

The light just came on

Incident Jun 15, 2026

There has been multiple issues with the PTUs on these jeeps. Mine does not fall under the recall if there was one. I’m battling with the place I bought the jeep from for warranty and they are not covering it. I’ve talked to hundreds of people about it and they said this jeep should have been recalled for this PTU issue but it’s not. Not sure what to do or where to go from here.

Incident Jun 8, 2026

2 speed transaxle harsh/slam engagement. When vehicle is in normal drive mode transaxle will engage/disengage depending on input from driving conditions (turns, slippery roads, heavy throttle input). This engagement is so harsh the vehicle will jump and surge. Condition does not occur if transaxle is fully engaged under "sport, snow, mud, rock modes" where transaxle is always locked in. Vehicle does not show and fault code during this harsh engagement. Conditions are reproducible at will. Multiple recalls on this style transaxle unit for same style vehicle (why not all?).

Incident Apr 1, 2026

The contact owns a 2015 Jeep Cherokee. The contact stated that on multiple occasions, the brake pedal became inoperable and felt spongy while attempting to stop the vehicle. The contact also stated that the steering wheel became difficult to operate, and a crunching sound was heard while turning the steering wheel. Additionally, the contact stated that multiple incorrect warning messages illuminated on the instrument panel, including the Start/Stop warning message and a door open warning message. The contact stated that the failures began after the vehicle had been repaired under a tailgate recall. The vehicle was taken to another dealer. The vehicle was not diagnosed or repaired. The dealer advised the contact to return to the previous dealer for repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.

Incident May 21, 2026

Parking brake module went out and locked up the back end this has happened multiple times now while driving at different speeds!

Incident May 13, 2026

I was driving and going around the roundabout and I got an error message service shifter & park, reverse, neutral, drive, and drive minus or negative which is the manual part all lit up. I took it to the dealer and they said it would have to be examined, but I went online and found out between 2014 and 2018 of these vehicles, this is something that happens frequently. I don’t understand why it’s not a recall.

Incident May 14, 2026

The car continues to have an issue with the same recalls that were priorly fixed but continued to happen after a few years. The last repair for this recall only lasted six months and I now need to replace the exact same parts again. The vehicle is completely faulty. The computer control valve for the transmission continues to fail. My vehicle will say service transmission, and then you cannot switch gears and becomes undrivable until you clear the codes or replace the parts.... again.

Incident May 15, 2026

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25E003000 (POWERTRAIN). The contact stated that while his wife was driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and went into limp mode. Multiple warning lights were illuminated. In addition, the power steering seized. The contact's wife was able to cruise into a dealer. The vehicle was inspected and diagnosed that the power transfer unit (PTU) had failed. The contact was informed that the part was on a national backorder. The vehicle remained at the dealer unrepaired. The contact stated that the failure had occurred in the past and was repaired. The manufacturer was made aware of the failure and informed the contact that a request to expedite the part was submitted. The failure mileage was approximately 139,000.

Incident May 1, 2026

Vehicle is overheating, have had issues right after purchasing from carmax burbank and issues after the recall was worked on at van nuys jeep dealership.

Incident May 1, 2026

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving the vehicle the warning message "Service Four Wheel Drive" had displayed. The vehicle was taken to the local dealer who performed a software update but the warning light remailed illuminated. The contact retrieved the vehicle and later experienced transmission gear slippage and grinding. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 154,000.

Incident Apr 1, 2026

I am writing to formally raise a concern regarding the Power Transfer Unit (PTU) on my Jeep Cherokee, which currently has approximately 123,000 miles and has been driven fewer than 10,000 miles per year. Despite what I would consider normal usage, the PTU appears to be failing—an issue I understand is not uncommon for this vehicle. I have been informed that replacement PTU units are currently on extended backorder, with dealerships reportedly facing a backlog of hundreds of pending repairs. This raises serious concerns, not only about parts availability but also about the apparent frequency of this failure. More importantly, I am concerned about the risk of continued operation while awaiting replacement. Based on my understanding, a failing PTU can place additional strain on the transmission and drivetrain, potentially leading to more extensive damage, overheating, or even sudden mechanical failure. Given that the part is unavailable for an extended period, I am left in a position where continued use of the vehicle may result in further costly damage and possible safety risks. I would appreciate clarification on the following: What steps can be taken to mitigate further damage while the PTU is on backorder? Whether there are any alternative repair options, including temporary solutions or access to remanufactured or used parts Whether any goodwill assistance, extended warranty consideration, or manufacturer support is available given the known issues and current supply constraints I rely on my vehicle for regular transportation and am concerned about both safety and the potential for escalating repair costs due to circumstances beyond my control. I would appreciate a prompt and thorough response outlining available options. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Apr 1, 2026

The Vehicle suddenly stopped and I was unable to brake or steer the wheel while driving (loss of power/limp mode). I took it to a shop who ran a diagnostic and it came back as DTC code. I now had to tow it out of pocket to the nearest dealership.

Incident Jul 1, 2025

Car is in great shape, however, recently the Service AWD has popped up. brought it to the Reedman JEEP Dealership - they say its a bad PTU. Now I see a bunch of people have the bad PTU. Now I have a car in great shape minus the fact I won't be able to sell it or trade it in for full value and it cots thousands to fix.

Incident Dec 1, 2025

Power Transfer Unit stopped working. Brakes locked up and car would not move. Is not drive-able at this time. Currently at a dealership awaiting part, of which there is NO ETA on. I was just entering a roundabout when the part failed, and I could have been hit as the vehicle fully stopped and could not be moved. There was a grinding noise and no warning prior of this part failing. The problem was confirmed by a local mechanic who recommended a Jeep Dealership to take care of the issue as the part may be under warranty. I am unsure of who inspected the part currently. This is my primary vehicle and the dealership will not "cover" a loaner car so I am stuck.

Incident Mar 10, 2026

Headlights cut out when it says low beam out and both headlights are new and work fine until it decides it doesn’t. Transmission is faulty in these cars.

Incident Mar 11, 2026

For several months I've received "Service 4WD" notifications in my car and I have noticed it has difficult getting up hills specifically if there is any snow/even rain. I brought it in for repair and was told it was the Transfer Case Assembly (PTU) which is a very common issue they've seen with these Jeeps. I told them to go ahead and order the part to fix it. About a week later the service person was told that Chrysler corporate would not release the part because it was or would soon be a recall and they will only release it to the dealers to handle the recall (I understand there are only about 100 of the part available at this moment). I called 2 dealers and it is not appearing as a recall (yet) for my Jeep so they said they could not do anything and gave me the corporate number. Corporate said to reach out here or talk to the dealership again. It is clear that this is an issue for many and should be a recall. At this point, I am just trying to get my car fixed and I can't even get the part because it is in this "almost" recall stage.

Incident Feb 27, 2026

After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harness to the lift gate module was serverly corroded and had to be replaced. The original fix, without the corrosion on the harness, was the place a piece of plastic over the module. That recall and fix did nothing to address the issues of multiple points of water intrusions. From body seems, the seal around the hatch, and around the tail light(s). There is more than one harness, and more than one module in the tire well. The multiple water leaks, that can and have affected an electrical component the was deemed as being a potential to start a fire, and none of the others in there are. There needs to be a recall on the water leaks, from their poor design! I have saw first hand how badly the harness they HAD to replace, along with the lift gate module. Because of the very seriousness of the corrosion. Where they not only replaced both of them, but also had to relocate the lift gate module, because of the evidence of the amount on water that has been entering the cargo, and wheel well areas! À 11 year old vehicle, from the information I have read up on, many with this same production years are also having the issues of water intrusions! Hold them responsible, instead of letting them cut corners of just trying to put a umbrella over there recall! I don't have pictures now, or when I took it to the dealership originally for the recall. But I am willing to take pictures, as I'm still in the process of disassembly the interior to try and pin point all the water intrusions! The dealership I took it to for the recall work, said they are "not aware of any water intrusions on this vehicle". That's a big problem!!

Incident Feb 15, 2025

The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The message "4WD Low" was displayed, and there was a grinding sound coming from the front of the vehicle. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.

Incident Dec 1, 2025

The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the vehicle was experiencing hard shifts while driving. The check engine warning light was illuminated. The vehicle was previously taken to O'Reilly’s, where it was diagnosed that the failure was related to the alternator and low battery voltage. The alternator was taken to two technicians for testing, and the contact was informed that the alternator was in good condition. The vehicle was not repaired. Additionally, the contact stated that the ABS warning light was illuminated. The vehicle was recently taken to O'Reilly’s and AutoZone for diagnostic testing and the contact was provided fault codes for EVAP system leak detected, 1,2,3 Active Grille Shutter (AGS), throttle pedal position sensor switch A circuit high, System Voltage below and above Threshold, denied torque request signal, ECU configuration mismatch, ECU vehicle option mismatch, output speed sensor, input speed sensor/Correlation, fan 1 control circuit, throttle pedal position sensor switches D and B circuit low, and DTC U0402-00 for TCM immediate repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 72,000.

Incident Jan 17, 2026

My daughter was driving her car in the middle of a busy intersection when the parking brake locked up causing her to come to an abrupt stop and almost cause an accident. A quick google search appears to indicate that this issue has already been under investigation by NHTSA for a period of time.

Incident Feb 9, 2026

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate failed to open. The contact stated that during inclement weather, water was entering the cabin of the vehicle, causing mold to develop inside the vehicle. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V338000 (ELECTRICAL SYSTEM, STRUCTURE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Incident Feb 10, 2026

Check engine light on and coastal transmission in Toms River New Jersey inspected car and said transmission is not working properly and could cause a sudden stop. Cost would be $4,000 to rebuild it. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Feb 6, 2026

My transmission failed and was not connecting with the driver train any more. The Jeep only has 112k miles on it. This recall mentions the transmission teeth being broken/wore down and creating an issue. NHTSA Campaign #:: 20V343000 I never got anything about this recall. My cost to replace the transmission was $4700.

Incident Nov 6, 2025

I’m submitting a complaint regarding a Power Transfer Unit (PTU) failure on my Jeep (VIN: [XXX] ), which affects the drivetrain and vehicle propulsion. On 11/26/2025, my vehicle was evaluated by Ourisman Chrysler Dodge Jeep Ram of Bowie after dashboard warnings “Service 4WD” and “Service Shifter” appeared. The dealership diagnosed a PTU failure, provided a $3,835 estimate, and stated the required part is on national backorder with no availability date. The dealership also stated that if/when the part does become available, it is limited and can only order one part each month. Due to this failure, the vehicle may lose partial or complete drivetrain power while driving, potentially rendering it inoperable or impairing control, creating a safety risk, especially at highway speeds. Because the replacement part is unavailable with no foreseeable availability date for any customer experiencing this issue, the vehicle cannot be repaired at this time. This leaves me to operate a vehicle with a known drivetrain defect or remove it from service indefinitely, leaving me without transportation. Following my visit, I located a Jeep PTU warranty extension letter covering failures for 8 years/150,000 miles, confirming manufacturer awareness. No safety recall has been issued, as confirmed on [XXX] . The PTU failure was inspected and confirmed by the dealership. The manufacturer has not performed a physical inspection. I contacted Jeep Case Management regarding warranty coverage and next steps; despite providing documentation, Jeep has not offered a repair solution or timeline. I was advised my case could not remain open unless the vehicle was left at the dealership indefinitely, which is not feasible. I'm submitting this complaint so NHTSA is aware of this PTU issue, warranty coverage without available repair parts, and absence of a recall. The vehicle can be inspected by NHTSA upon request. I'm available to provide documentation and can be contacted via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Nov 26, 2025

Unknown

Incident Nov 30, 2025

The car has been suddenly lurching backward and forward in traffic/ while driving, moving forward and backwards unexpectantly and not accelerating at an expected rate, causing other vehicles almost to hit me about 4 times within 1 week starting last week around 12/8/25, because my vehicle is not moving at the expected rate during yielding, changing lanes, etc. I took it to the shop and reported this issue, and they informed me that this vehicle has serious oil leaks and multiple parts that have failed involving the oil filter housing, engine valve cover, engine intake manifold gasket, etc. I have attached a list of parts that have failed in this vehicle from the repair shop for your records and can make available the parts upon request. My repair shop has told me that they have had to repair MULTIPLE other cars of this make and model for the same reason/ failed parts across multiple years up to until about 2021, but that the company repaired it on more current models, which clearly indicates that this is a KNOWN issue for prior models. This company has an obligation to protect its customers and conduct a full recall on prior models to correct this issue, in order to prevent serious injury or death of the public! I trust you will investigate this matter thoroughly.

Incident Dec 8, 2025

My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power Transfer Unit (PTU) failure under warranty extension XJ1. Vehicle is disabled and cannot be safely driven. Jeep is unable to provide the part required for repair, resulting in an unreasonable delay of remedy.

Incident Oct 24, 2025

The PTU spline issues already recalled on 2017-2019 year Jeep Cherokee and other Stellantis vehicles, is affecting my 2015 Jeep Cherokee. See NHTSA Campain Numbers 25V011000, 23V302000, 20V343000.

Incident Sep 1, 2025

4wd overheating. Owned this Jeep for 8 years and had it in multiple (5x plus) times for service 4wd code. 2 different dealerships cannot fix the issue. Now they are telling me just drive it and not worry about it or trade it in. It smells hot and something burning. I have the life time max care warranty on it. The codes I get are the 4wd is unavailable overheated and service 4wd. They have replaced multiple parts and still not working. I will be just sitting idle and it comes on.

Incident Nov 21, 2025

Why does a service shifter notes appear on the dashboard of my 2015 Jeep Cherokee latitude? Thank you

Incident Nov 7, 2025

My Jeep has been returned to the Dealership I purchased it from now for the 3rd time to have the Rear Differential completely replaced. The first time, because the Rear Differential axle seal was leaking. The 2nd time, the rear differential had another axle seal leak. This is now my 3rd time where I have dropped off my Jeep because of a noise coming out of the Read Differential, and the Dealer states it needs to be replaced, with under 1 year from the previous replacement. My Jeep has been sitting in the Dealership since Oct. 17 and the dealer is saying that Stallantis has over 400 of these rear differentials on back order. On Friday November 14, will be 5 weeks and now I cannot get my Jeep back, because the Dealership is saying the manufacturer has no estimate for when a new Rear Differential will be available. This has been a major defect since I purchased the vehicle as well as other Jeep owners saying the same thing. Now my dealership cannot release my Jeep, due to the mechanical breakdown, and I may never get my Jeep back due to Stallantis not manufacturer the parts fast enough for dealers to make the necessary repairs. I need someone's help!

Incident Oct 17, 2025

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at 61 MPH and accelerating, the vehicle stalled twice. The contact stated that the cabin was filled with smoke. The contact was able to pull over and open the hood and noticed the smoke near the engine. After 4 minutes, the smoke dissipated. The vehicle would be towed later. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 162,000.

Incident Nov 5, 2025

Vehicle stopped moving forward as I was driving without warning and would not shift into any gear, not even neutral, pressing the accelerator was not responding. If I had been in high rate of speed road traffic, this sudden loss of forward motion could have been catastrophic. The vehicle was towed to the same dealer that performed the recall repair that was supposed to prevent this incident from occurring, results are attached. There were no warning lights or signs of an impending problem. The car has been towed back to my driveway.

Incident May 10, 2024

The contact owns a 2015 Jeep Cherokee. The contact received notifications of NHTSA Campaign Numbers: 20V343000 (Power Train) and 23V338000 (Electrical System, Structure). The contact stated that while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was unsure if any warning lights were illuminated. The contact pulled over to the side of the road and turned off the vehicle, and Jeep Roadside Assistance was contacted. The vehicle was towed to the dealer, and the vehicle was repaired. The contact stated that on a separate occasion, the parking brake failed to disengage. The contact left the vehicle parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that on a separate occasion, the liftgate opened independently. Due to the failure, water entered the vehicle during a rainstorm. The contact stated that the liftgate failure persisted. The contact stated that there was mold on the seats, ceiling, dashboard, compartment area in the rear of the vehicle, and the spare tire location. The vehicle was taken to the dealer. The dealer refused to inspect or repair the vehicle due to safety concerns for their employees. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

Incident Oct 30, 2023

Check engine light on 2015 Jeep Cherokee Sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership. The dealership said "code for trans range sensor p1726. reset trans and test drove. code did not come back". Same thing happened again a week later. Took it to Firestone, code was "TCM P1726-00 Transmission Manage Sensor "C" circuit High. They said it sounded like the Recall Number 16V529000/S55. I took it back to the dealership, they said the recall, despite being for a 2015 Jeep Cherokee didn't apply and noted "Same code P1726 set in TCM. Going to need range sensor and TCM replaced."

Incident Oct 22, 2025

Electric parking brake light keeps coming on also the shifters light comes on a lot as well

Incident Sep 20, 2025

2015 Jeep Cherokees is not functioning and I'm getting flashing parking brake light. There is water corrosion, which can cause the brake to activate unexpectedly. I did not have any spills in the cargo area of my vehicle. I believe it is from water coming into the wheel well. I took the car to the dealership and they claimed it would cost me $5000 to replace not only the Parking Brake module, but the whole connection to the body harness. I currently do not have a parking brake. I am aware there is a known Service Report for this issue.

Incident Sep 1, 2025