2020 Jeep Gladiator

TRUCK WOBBLIES WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING TAKES TWO TO THREE INCHES TO TURN THE STERRING WHEEL BEFORE THE TRUCK STARTS TO TURN. NOT RESPONSIVE AS IT WAS.

Incident Jun 19, 2025

On May 27, 2026 at approximately 11:00 PM, my 2020 Jeep Gladiator Overland (VIN: [XXX] ) suffered catastrophic engine failure during normal operation at 78,190 miles. The alternator seized, causing the harmonic balancer (crankshaft damper) to fracture. The broken balancer fell into the engine block, causing extensive internal damage requiring complete engine replacement at significant cost. This failure sequence points to a design and/or manufacturing defect in the OEM alternator and/or its mounting system on the 3.6L Pentastar V6. A properly designed alternator should not seize with enough force to fracture the harmonic balancer and deposit debris into the engine block under normal operating conditions. The vehicle was not involved in any accident or operator abuse. It was being driven normally with no prior warning — no dashboard lights, no unusual sounds, no prior related mechanical issues. I request NHTSA investigate whether this failure pattern is systemic across 2020 Jeep Gladiator vehicles and other 3.6L Pentastar V6 platforms, including the Jeep Wrangler, Ram 1500, and Dodge Durango. Sudden complete engine failure at highway speeds is an immediate crash hazard to the driver and surrounding motorists. I respectfully request a formal defect investigation and, if warranted, a safety recall with full remediation and reimbursement of repair costs to affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident May 27, 2026

On Friday, May 22, 2026, at approximately 59,442 miles, the vehicle's instrument panel cluster (IPC) failed suddenly and without warning. The vehicle was driven to a store in [XXX] , with the display functioning normally, but upon restarting the vehicle less than an hour later, the central information screen went completely blank. The screen remains permanently blank and fails to display any driver information. At night, turning the vehicle on causes the screen to emit a faint dark gray backlight, but no text, gauges, or data populate. This failure creates an immediate safety hazard. With a permanently blank cluster, I am forced to drive without access to a speedometer, fuel gauge, odometer, or critical vehicle warning and safety lights, severely impacting my ability to maintain safe speeds and monitor vehicle health on public roads. The vehicle was inspected on May 27, 2026, by an authorized Jeep dealership (Lopp Motors in Dodge City, KS). The technician confirmed the failure and noted: "INFO SCREEN BETWEEN TACH AND SPEEDO IS BLANK. NO CODES IN SYSTEM PERTAINING TO CONCERN. TECH TRIED TO RESET CLUSTER AND PERFORMED PROXI ALIGNMENT – WOULD NOT ALIGN. ATTEMPT A VEHICLE CONFIG RESTORE – STILL NO CLUSTER OPERATION. INSTRUMENT CLUSTER REQUIRES REPLACEMENT." This identical component failure is the subject of NHTSA Campaign 24V-652 (Jeep Recall 30B); however, my 2020 model year VIN is currently excluded due to manufacturer time-in-service parameters. The vehicle and the failed component are available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident May 22, 2026

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the infotainment center display blinked on and off. The vehicle was taken to an independent mechanic where it was diagnosed with a failed instrument cluster panel. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. In addition, the contact was informed of a recall NHTSA Campaign Number: 24V652000 (Electrical System) however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Incident Mar 18, 2026

At 90k miles head gasket failed letting coolant in engine cylinders which was diagnosed and repaired by a Jeep dealer. At 130k miles engine light back on with dealer suggesting it is rocker arm/lifter failure with cylinders misfiring. At initial purchase of vehicle touchscreen would black out and restart. Dealer replaced with another touchscreen but issue still exists after warranty term.

Incident Nov 16, 2024

Instrument cluster completely quit working. We cannot see speed, if we have gas, tire pressure, mileage, oil temp, nothing. The whole thing is blacked out. No warning, dealer confirmed problem. This is a massive safety problem as we have no access to any information.

Incident Oct 1, 2025

Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Alternator and points towards the instrument cluster.

Incident Apr 1, 2026

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel failed to display the speedometer, warning lights, engine oil gauge, and the fuel gauge as needed. The failure had caused the vehicle to run out of fuel several times. The vehicle was taken to an independent mechanic after being involved in a crash while the vehicle was parked, and the mechanic related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The contact was advised to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.

Incident Dec 1, 2023

This complaint is a follow-up to NHTSA complaint number 11729095. Since submitting the original complaint, the issue has continued and is now occurring while the vehicle is in motion. The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue began approximately three weeks ago after completing a normal drive and has persisted since that time, occurring randomly and without warning. Both the main battery and auxiliary battery have been replaced; however, the condition remains unresolved. Current symptoms include: •Multiple warning messages and warning lights activating simultaneously while driving (including “Service Antilock Brake System” and “Service Shifter”) •Loss of communication between multiple control modules •Fault codes that temporarily clear but return •Instrument cluster instability and erratic system behavior Power steering assist becomes intermittent during these events, making steering significantly more difficult, particularly when navigating curves or operating in heavy traffic. This creates a serious safety hazard due to reduced vehicle control. Diagnostic trouble codes associated with this condition include multiple communication-related faults (U-codes), indicating loss of communication between critical control modules. The condition may temporarily improve when the auxiliary battery system is bypassed and the battery sensor is disconnected, but the failures consistently return. The issue is ongoing, intermittent, and reproducible. No accidents have occurred to date; however, the condition presents a clear and increasing safety risk. Photographic evidence of warning indicators and system faults occurring during vehicle operation is available. Root cause remains UNKNOWN but is suspected to involve the auxiliary battery system, battery management system, wiring, or vehicle communication network.

Incident Apr 5, 2026

The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue first occurred approximately three weeks ago immediately after completing a normal drive. Since that time, the problem has occurred randomly and repeatedly. Following the initial event, multiple warning messages appeared, including “Service Shifter,” along with numerous fault codes indicating loss of communication between control modules. Both the main battery and auxiliary battery have been replaced; however, the issue persists with no improvement. Current symptoms include: •Intermittent loss of communication between modules •Repeated warning messages, including “Service Shifter” •Fault codes that temporarily clear but return after driving •Unpredictable and inconsistent vehicle system behavior The condition sometimes temporarily improves but the faults and warnings consistently return. This creates a safety risk due to unreliable vehicle operation, including potential loss of shifting capability, starting issues, or failure of electronically controlled systems while driving. The failure is ongoing and intermittent but reproducible. The vehicle has not been involved in any accidents related to this issue. Root cause is UNKNOWN but suspected to involve the auxiliary battery system, battery management system, wiring, or related electrical components.

Incident Mar 8, 2026

While I was driving the vehicle, the instrument cluster screen went completely blank and it won’t display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could’ve caused an accident.

Incident Mar 25, 2026

Instrument Panel Cluster (IPC) Failure. The central Instrument cluster display went blank without warning unable to see fuel gauge, Temps and other gauges and warning lights are normally illuminated while the vehicle is in operation.

Incident Mar 21, 2026

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went dark and displayed a black screen. The failure obstructed the driver's visibility of the speedometer, fuel gauge, and other components, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The vehicle was not repaired due to the cost. The contact stated that the failure worsened, and the instrument panel was inoperable. The manufacturer was not made aware of the failure. The failure mileage was 47,119.

Incident Mar 12, 2026

The side mirror amber lights warning of a vehicle in the blind spot randomly illuminate and remain on for upwards of an hour or upon turning the vehicle off and back on. The dash randomly notifies me that the forward collision warning isn't available and both side mirror blind spot warning lights illuminate for upwards of an hour or until I turn off and restart the vehicle. The Dash randomly goes blank and doesn't display any information such as speed, RPM, warnings etc.

Incident Mar 4, 2026

Intake lifters seizing and or rockers needle bearings failing resulting in camshaft lope damage

Incident Feb 18, 2026

INSTRUMENT CLUSTER WENT BLACK

Incident Feb 2, 2026

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the infotainment screen failed to function as intended. The screen turned black and remained black. No warning light was illuminated. The vehicle was taken to a local dealer and was pending a diagnostic test. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The contact associated the failure with NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The failure mileage was approximately 105,000.

Incident Feb 28, 2026

The instrument cluster has gone black.

Incident Feb 23, 2026

Jeep will not include my vehicle in the Instrument cluster failure because they predetermined which vin numbers were affected and did not include my 2020 Jeep Gladiator on the list. But my vehicle clearly has the electrical problem causing the center instrument cluster to not work and be blank. I cannot see how many miles I drove or how much gas is in the tank and cannot see anything outside of MPH and RPM.

Incident Feb 2, 2026

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the odometer or safety features as intended. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Investigation: PE25014 (Electrical System) and NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

Incident Jan 26, 2026

Engine failure due to coolant leak: in December, 2025, vehicle was towed to dealership due to overheating engine. While driving home from work, Vehicle was exhibiting engine overheating including temperature warning lights, temperature gauge fluctuating from normal to extremely high, a strange sound coming from the front of the vehicle (almost like a fan was not working) and running rough, like a diesel idle. I immediately pulled the vehicle off to the side of the road & shut it off. (Fortunately engine didn’t seize or exhibit these symptoms while I was on the highway just minutes before) I called dealership & they said it needed to be towed in. After having my vehicle for 10 days, Dealership stated thermostat needed to be replaced. Vehicle then exhibited same symptoms a few weeks later along with a check engine light, vehicle is returned to dealership. Dealership NOW tells me they’ve “seen enough of these to know that it’s most likely going to need a left side cylinder head” due to coolant leak into the engine. I am now aware there have been multiple reports to NHTSA for similar issues and that a service bulletin has been issued to the dealerships for this very reason: its a KNOWN issue with no recall in sight. Jeep at this juncture, acknowledging it’s a problem, REFUSES to assist with very costly repair, instead suggesting I should report to NHTSA.

Incident Jan 21, 2026

Front defroster only blows in the center and does not distribute air to the sides of the front windshield when the driver looks out.

Incident Jan 25, 2026

The instrument panel completely failed It went blank with no warning Lost access to critical driving information It creates a serious safety risk There is a known recall for the same issue, but my VIN was excluded

Incident Aug 1, 2024

Center lost all lighting, cannot see gas gauge, oil pressure, engine heat gauge and odometer reading. This is my 3rd complaint. Is there anything going on with this problem.

Incident Oct 10, 2025

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel flickered before going completely blank. The failure was intermittent, but the instrument panel permanently became blank. The contact called the independent mechanic where the vehicle was purchased and was informed that there were no recalls on the vehicle. The contact then called the NHTSA Hotline, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The contact was advised to contact the manufacturer for further assistance. The manufacturer was notified of the failure but offered no assistance. The contact then reached out to the independent mechanic, who then sent the vehicle to a local dealer, where the vehicle was repaired out of pocket. The failure mileage was approximately 28,000.

Incident Oct 6, 2025

The digital gauge cluster went blank and does not display any important information. 32k vehicles have been issued a recall but my VIN was not included. I also heard that 90k+ other vehicles had the same problem but new recall was not issued.

Incident Dec 22, 2025

I reported over a year ago that my center display went blank and is still blank. When I first reported the problem the first recalls came out on other gladiators but mine wasn't included in that recall. And still today every gladiator has been recalled except mine. I dont understand how older models and some 2020 and even new models have been recalled but mine still hasn't been. So here I am going on 2 years plus and nothing. Guessing how much gas is in my jeep is getting old especially since I paid so much for this vehicle. Its dangerous to drive since all your warnings and fuel is all on that display.

Incident Jun 1, 2024

Instrument panel cluster has gone black. Checked fuses and they are well seated.

Incident Dec 18, 2025

The contact's sister owns a 2020 Jeep Gladiator. While the contact’s sister was driving at an undisclosed speed, the instrument cluster went black. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided a complaint number. The contact researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 77,000.

Incident Dec 19, 2023

The instrument dash cluster stopped working December 13, 2025. I notified the dealership immediately a thy scheduled for us to bring it in December 16, 2025. This is a safety concern because no warning would be visible, no gas gauge visible, no odometer availability either. I took it to the Jeep dealership we bought it from and they confirmed the faulty instrument dash cluster. Currently our Jeep Gladiator has been marked out of service since December 16, 2025. Files a Jeep claim and was assigned a Case Manager. Original quote for the part to become available was 45 days from December 17, 2025. Then supplier canceled the part order so the dealership’s parts department placed another order with an ETA of March 3, 2026. Supplier canceled the order again and now there’s no ETA but the part has been ordered. This is the 2nd major issue we’ve had. June 28, 2024 the transmission went in this Jeep with less than 35000 miles on it.

Incident Dec 13, 2025

Driving and center instrument cluster went blank. I can no longer see any digital display including but not limited to; gas, mileage, warning lights, digital speedometer, tire pressure...

Incident Dec 4, 2025

One morning the instrumental cluster display would not display mileage, fuel capacity, temperature, or any notifications. The dealership inspected it for a blow fuse and a computer reset and determined the display shorted and would need to be replaced. I called FCA regarding a recall for this exact problem on 2020 Jeep gladiators and that this was a known safety issue released by nhtsa. I was told by FCA that this trim level was not included in this recall. My jeep Overlook was overlooked. Trim level deals with extras like heated seats not foundation electrical installation. The recall 30B is as follows: 5/8/2024ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Summary Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Controls and Displays.” Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is 30B.

Incident May 11, 2025

digital dash cluster became erratic then blacked out entirely. Restarting vehicle didn't help. Cannot see fuel gage nor safety alerts any more.

Incident Dec 31, 2025

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at 30 MPH, the instrument panel turned black. The contact stated that the failure persisted upon restarting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

Incident Dec 29, 2025

Instrument cluster gauge panel. It doesn't work, and other gladiator models have been recalled for the same issues. Issues with radio, have taken it in many times for same issues and nothing changed, wiring doesn't work properly under seats and on driver door. The green busbox was faulty from factory, can't have glove box in due to interfering with wires behide it.

Incident Jul 16, 2019

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered, and the repair could take up to a month, depending on the origin of the parts. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Incident Dec 28, 2025

The instrument panel cluster has gone blank. It was slowly going bad and eventually went out alltogether.

Incident Nov 17, 2025

My jeep has 140,000 mile engine oil has been changed on time every time. And the engine has cylinders that are missing and it's using antifreeze and riddles like a diesel from time to time. I looked it up and it seems to be a common problem with these engine and there has not been a recall for this. But funny thing is they make a repair kit for this issue. Why has this not been recalled yet it's on all the jeep forms. Even wright ups of fires after a while of driving in this condition.

Incident Jul 12, 2025

Our dash board has gone black and we can not see how fast we are going how much fuel we have or the milage or anything else on the dash. The radio still works but nothing else on the dash is working. there are 32,000 other vehicles with recalls on this same issue our truck does not fall under the recall batch but obviously should. this is a major safety issue

Incident Dec 16, 2025

Death Wobble at highway speeds between 72-75. Shaking hard at these speeds.

Incident Dec 2, 2024