2021 Jeep Gladiator

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

2021 Jeep Gladiator Sport S equipped with 6 speed manual transmission purchased from Landers Jeep in Little Rock Ar. Vehicle required the A-19 clutch recall. Recall was completed and I took ownership 6/17/2025. I returned the vehicle within the first week of ownership due to the "service transmission" light periodically coming on. Dealership reset the clutch counter and attempted to give me advice on how to drive a vehicle I was more than capable driving before purchasing. After 13 months and 13k miles I have now gotten a "clutch hot fully release clutch pedal and reduce clutch use" warning twice while traveling down the interstate at 65mph. When this light comes on the vehicle enters "limp mode" and dramatically loses power, not to mention the original recall warnings of fire and fragments. Now clutch is slipping and vehicle power is reduced. Today at a scheduled service appointment to readdress this issue, I was informed by the service manager at Landers that they only fix recalls once and will not readdress the issue.

Incident Jul 15, 2026

The vehicle was bought in CA and hasn't had any issues till about after 3-4 yrs later. 1) Adaptive cruise control / emergency braking system / forward collision notification will occassionally state "not availble/unavailable" or "visibility" is not available and to clean windshield, but the windshield is not dirty or obstructing the camera. 2) The fuel emission system has had several diagnostic codes referring to the gas gap or fuel sensors. Vehicle is boggs down/loses power and starts ideling roughly and acts like it wants to shutdown and has shutdown. I've had to get vehicle towed twice for this issue. Replaced gas gap and still had issues. Then they went away for a few months, but now I am getting a diagnotic code stating that the fuel tank gas sensor is causing the check engine light.

Incident Jun 8, 2026

Engine oil light came on. Inspected at Tom Obrien Jeep for low oil pressure. Technician found that one of the oil sprayers was not bolted onto block, screw was there and tight, sprayer was in oil pan. It was incorrectly assembled. Jeep would not warranty due to lack of oil change receipts which is irrelevant.

Incident Feb 7, 2024

7/5/2026. Driving home on the highway the Jeep went into limp mode and shut down. The Fault flashed on the screen for about 15 seconds (Throttle Body Falut) Problem is there is no warning when it happens. It just shuts down. This creates a "REALLY SERIOUS HAZZARD" This time it did register a fault on the computer and we were able to pull it off the reader. The Fault reads as follows: POOAF In looking it up on this is a manufacuring problem that can be caused by a little dirt, Can be caused by hot weather. THIS IS NOT SAFE! MY I REPEAT, THIS IS NOT SAFE! This should be recalled and Fixed as I am sure this shutting down on the Hiways and Interstates have killed people that were not able to deal with a situation. Please force a recall befor lives are lost!

Incident Jul 5, 2026

The dealership says it cannot be repaired until 2027 due to parts not being available for the fire recall on this jeep. I cannot ensure my safety or others with this issue.

Incident Jul 1, 2026

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Incident Jun 4, 2026

The contact owns a 2021 Jeep Gladiator. The contact received notification of NTHSA Campaign Number: 26V363000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident Jun 25, 2026

own a 2021 Jeep Gladiator Overland, VIN [XXX]. My vehicle is affected by a safety recall involving the power steering wiring and potential fire risk. I have been advised that parts may not be available until September. I am concerned about the safety of my vehicle and would like Jeep to document my concerns, provide a timeline for repair, and explain what assistance is available while I wait for the recall remedy.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jun 10, 2026

I purchased this vehicle on May 25th. On june 4th it was parked out side my front porch and my house along with the jeep burned completely down. the fire was first witnessed on the front porch right where the jeep was parked. I was out of town working and had a friend there dog sitting for me. She and the dogs got out safely althoug she was sent to the hospital for smoke inhalation and was released later that evening. The arson investigation is still on going. as of monday June 8th, Both the arson investigator and home insurnace investigator could not determine the origin of the fire. When the recall went public on june 11th i informed them of the recall and have not gotten much back from either of them. The scene has yet to be re-visted. I drove the truck maybe a total of 150 miles. The steering felt strange at times but i only had the vehicle for 5 days before i left for work. There is no solution from jeep. I would really like for a specialest to inspect the vehicle to determine if it did in fact set my house on fire.

Incident Jun 4, 2026

Potential fire even when vehicle is off.

Incident Jun 4, 2026

Engine light came on, vehicle went into limp mode. Transmission would not shift any higher than 3rd gear and kept slipping while on interstate! Was almost hit by several 18 wheelers! Jeep dealership said our vin is not part of the service bulletin but they did get the P0733 code! Make it make sense! I guess we’re supposed to get run over by 18 wheelers before they’ll fix it!

Incident May 1, 2026

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the parts required for the recall repair were unavailable. The dealer was contacted, and it was confirmed that the parts were not available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Incident Jun 4, 2026

Every time I fill up my gas tank, the fuel doesn’t shut off in time from the pump and gas comes backward up the filler neck, onto the side of my jeep.

Incident Jun 7, 2026

There was a recall for the clutch. I took it to the dealer (Autonation Jeep in Santa Clarita, CA). Ever since then, there is an intermittent, non-reproducible grinding and clicking (sound and feeling through the pedal) in the clutch (like a loose piece/nut is bouncing around and clanking and grinding against the clutch). The clutch pedal is also more spongy, catching only about halfway down, and sometimes feeling like at full depression it is not entirely engaged. I have taken it back to the dealer twice, and both times they will not work on it because they cannot hear or reproduce the feel/sound. The sponginess of the clutch is subjective, they say, and their opinion is that it feels fine.

Incident Nov 11, 2025

I recently experienced significant transmission issues, specifically hard engage in reverse (cold), and failure to shift higher than 3rd gear. The rear axle is leaking and the front axle is shaking. My jeep has the P0733 code for the D-clutch failure confirmed at a Jeep dealership, along with the steering damper Campaign XF1 and the Dana M220 axle (TSB 03-001-23) and should be included in these TSB’s/CSN’s/Campaigns! It is currently sitting at the Jeep Dealership in Covington, La unable to be driven needing $9790 worth of repairs from all of these and I’ve barely had it a year! I am so disappointed in Jeep

Incident May 8, 2026

Last year I received a message, letter and perhaps an email related to my jeep and recall for the clutch plate assembly. The recall was performed twice because first was incorrect. Transmission had to be replaced a few weeks later. Since then, I've had numerous visits to dealership, and had several incidents this week traveling across country to clear "Service Transmission messages: on the display, and two incidents where the jeep went into "limp mode" at high speeds. Four more stops have not fixed the problem. Now I am at a place who has found that the transmission was not installed properly, the software wasn't properly flashed and things were left hanging (connectors and cables) without being properly secured. The transmission was replaced under warranty, which has run out, but these messages have been appearing since the original recall. Now, I am going to have to pay a large fee (over 3000 dollars) to get Jeep back. Plus paying 100 to another dealership in Kansas to have them look at the jeep without a remedy. (See:Jeep Recall 19A / NHTSA Campaign 23V116, NHTSA Recall 24V-572, NHTSA Recall 21V-028 / Jeep Recall Y01 ) - my Jeep is listed as "0 recalls" but the dealership has not reported any work on my vehicle to CarFax. The repair shop is working with me to collect evidence (Photos, documentation, and data about the Jeep's issues. ALL of this began immediately after the first recall last year, and these problems have not been remedied, and the Jeep has become dangerous when on the highway. (Limp mode multiple times: 17 Feb2026, 13 May 26, 13 May 26 all at highway speeds). This should have been covered under warranty, and I should not be subjected to "No repair" because a dealership "Doesn't see a problem" - the computer doesn't keep any codes for these incidents, thus they will not dig into the problem, and now warranty has expired so they can charge whatever they wish.

Incident May 13, 2026

Complete failure and shut down of all systems while driving through an intersection. Result found by dealer: Frayed wiring harness on right side of engine rubbing near exhaust parts. Known problem in several models of Jeep due to TBS issued to dealers. Jeep failed in intersection in [XXX] and was able to coast to curb. Started later and was able to drive it back to Prescott, AZ with fingers crossed, took to York Jeep dealer for repairs. They have the repair file. Was 6 mos out of warranty but only about 12k miles ref: Case Number: XXX Release Date: 1/16/2021 Symptom/Vehicle Issue: Check Engine Light On, Service Shifter Message, No Crank No Start. Transmission Wiring Harness Chaffed Or Pinched Near Exhaust DPF Discussion: Initial complaint is that the Check Engine Light is illuminated, Service Shifter Message is displayed, and/or a crank no start condition exists. Upon scanning the vehicle for DTC’s you may find one or more of the following: P2453, P2454, P0335, P0336, P242B, P242C, U0074, U11C3. Diagnosis: Inspect the wiring harness near connector XY230A leading down to the transmission. The harness routing may allow the wiring to make contact with the sharp edge of the DPF gasket flange. It has also been found that the wiring harness could be routed close to the exhaust causing chaffing. Both of these situations could result in damage to the harness and a potential open or short. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jan 6, 2025

Rear view camera works only when vehicle is cold, usually only in the morning. I cant use this safety feature whenever I drive the car the rest of the day . I have been in situations driving the truck in off road conditions were the camera is a must to see where I am going, and have been in very dangerous situations getting too close to rocks or deep drops due to lack of rear visibility. And mirrors don't help in some of these situations, because the danger has been completely in the center of the rear of the truck, and out of mirror reach.

Incident Apr 11, 2026

On 12-13-23 I hit an 8 point buck going 55mph head on between the 2 headlights doing 15k in damage.. airbags did not deploy. On 4-11-26 I was hit by a drunk driver head on. I was going 33mph, he was going much faster in a Polaris rzr hit me on the driver side tearing off my tire, and whole suspension completely, sending me into an embankment... and still no airbags deployed.

Incident Apr 11, 2026

Bought this vehicle with 27,000 miles on it. While driving on the interstate with heavy traffic. (Doing Highway speeds) All the sudden the power plant shuts down. It happend at 27,500 miles and happened again at 37,000 miles. It has done it to me four times now. Twice with heavy semi trucks bearing down on me and my family. This was a very UNSAFE situation. The Fault on the screen comes up momentarily and states "Capture Throttle Body Fault." and all power is lost to the throttle. SERIOUS SAFTETY ISSUE. as loosing power on the interstate at 75 miles an hour. I believe JEEP the company should fix this issue as I know for a fact I am not the only individual experincing this problem! Please feel free to reach out to me if you need further information. There was not a crash,fire or injury due to the ability to get off the road and into the apron of the interstate. In a higher traffic location this could be catistrophic. PLEASE PLEASE PLEASE talk this issue seriously as I am convinced this has caused others to wreak. Thanks and have a great day

Incident Mar 20, 2026

The contact owns a 2021 Jeep Gladiator. The contact stated that the instrument panel was blank at startup. Due to the failure, the speedometer, fuel gauge, mileage, and other features were not visible. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was associated with the failure. A dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 49,000.

Incident Mar 13, 2026

Description of the Safety Issue I am submitting this complaint to report a serious seat belt safety incident involving entrapment and inability to self‑release, which required emergency intervention. While parked, my daughter as a passenger in my Jeep Gladiator, became tangled in the seat belt in such a way that she was physically unable to release herself or exit the vehicle. Despite multiple attempts, the seat belt could not be disengaged, and the situation escalated to the point where I had to cut the seat belt to free her. This was not caused by a crash, sudden stop, or misuse. The seat belt’s configuration, retraction behavior, or release mechanism appeared to contribute to the entrapment and prevented normal occupant egress. Why This Is a Safety Concern Seat belts are intended to protect occupants and allow safe release when needed. In this incident, the seat belt instead: -Entrapped a child occupant -Prevented self‑release -Created a situation where cutting the belt was the only way to avoid further harm Had this occurred during an emergency (fire, water submersion, post‑collision scenario), the inability to quickly exit the vehicle could have resulted in serious injury or worse. Outcome of the Incident -No collision occurred. -No vehicle warning lights or alerts were present. -The seat belt was rendered unusable only because it had to be cut as an emergency safety measure. -The incident caused significant distress and created an immediate safety hazard. Request for Review I am requesting that NHTSA: -Review this incident as a potential seat belt design or functional defect -Consider whether similar incidents may be occurring but underreported -Evaluate whether this issue warrants further investigation, service bulletin, or recall activity Seat belts should never place occupants—especially children—into situations where escape is difficult or impossible.

Incident Mar 5, 2026

The 3rd brake light in the tailgate malfunctioned This is required to pass New York State safety inspection A Jeep dealer replaced the part No warning on the dashboard of this light failing

Incident Jan 30, 2026

Passenger side rear axle leaking gear oil. Issued was repaired by dealership No warning I just saw the oil on the tire and in my driveway

Incident Jan 22, 2025

Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side of the highway. While waiting for my tow, with the E Brake set and in Park, the Jeep kept trying to crawl forward on its own. I was unable to turn the vehicle off as it would not respond, in addition to an alarm warning saying not to turn off the Jeep. The second occurrence was in the parking garage at work; I pulled through the parking stall, put the Jeep in reverse to back up and the same fault took place. No steering, wipers on full speed, every alarm on the dash was engaged. Thankfully I was not a highway speed. I was able to turn off the Jeep this time after about 5 minutes of attempting to.

Incident Jan 28, 2026

While angling into a turn lane, I was forced to go back into lane of traffic first signaling into the turn lane (left) then out (right) turn signal seemed to get stuck on, Steering wheel became locked and would only move a fraction of an inch either left or right. Once I was around the obstruction in the turn lane I angled back into it and was able to come to a stop. Once stopped the turn signal very loudly clicked off and the wheel was once again able to be actually turned. The ESS was disabled the whole time and at no point did the vehicle cease to be on and engine running.

Incident Feb 4, 2026

The center high mounted tail light (CHMTL) has failed. It makes it a little harder to see the vehicle is braking. The fuses are fine. It is a very common failure on Jeep Gladiators. Many times people don't know it has failed. There are no warning lamps or indicators to tell you it has failed.

Incident Feb 11, 2026

I have had my gorilla glass replaced two years ago for cracking on its on, my front windshield cracked again 2 weeks ago for no reason and it cracked in the same location, causing a huge crack along my vison. This glass is supposed to be unbreakable and yet it broke twice since ownership all by it self. No rock chips or anything. I was just sitting at a traffic light when I heard a ting and the crack just grew before my eyes. Bad glass and Mopar knows its a flaw but will not replace it.

Incident Jan 16, 2026

This afternoon I was driving on a 35mph 4 lane road when my power steering suddenly went out. Because it was unusually light traffic and there are no turns or curves, I was able to safely maintain my lane until the power steering resumed just as quickly as it went out. Most women struggle with manually steering a normal sized car- a truck this heavy is nearly impossible. Had I been going any faster or if I were on a curve, I would have absolutely wrecked. There were no alarms, no signals no messages, nothing. Because this Judy happened, I have not yet had it looked at my a mechanic.

Incident Feb 7, 2026

My name is [XXX] , and I am writing to formally submit a complaint regarding the loss of my vehicle due to engine fire. The vehicle was a 2021 Jeep Gladiator Rubicon, VIN [XXX] , with approximately 26,666 miles at the time of loss. I purchased the vehicle on May 13, 2021. The fire occurred on July 10, 2025. I was driving on the freeway, and my vehicle lost power and dashboard warning lights illuminated. When I pulled over, the engine was on fire. The fire department came and doused the flames but my entire engine was destroyed. After the fire, I retained legal counsel and initiated an independent investigation through Fire Cause Analysis in Berkeley, California. Their findings identified the origin of the fire as being linked to the power steering pump electrical connector. I later discovered that NHTSA has an open investigation identified as PE24024 concerning Jeep Gladiator engine fires which notes that the fires reported to NHTSA for this vehicle originated at the power steering pump electrical connector - coinciding with the finding of Fire Cause Analysis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Jul 10, 2025

While driving on the highway on 1/19/2026, the electric power steering system abruptly stopped working. It took all my strength to steer the vehicle to take the first available exit. The failure made controlling the vehicle very difficult, putting my safety, my family's safety and the safety of others around me at risk. As soon as the vehicle slowed to approximately 20mph, the power steering started working normally again. There were no warning lamps, messages or other symptoms of the problem prior to the failure. There were no warning lamps, messages or notifications during the power steering failure. There were no warning lamps, messages or notifications after the power steering started working normally again. I did a complete system scan using a scan tool that can detect Diagnostic Trouble Codes from all vehicle systems, and no DTCs were detected. See attachment.

Incident Jan 19, 2026

My vehicles rear locker went out on me while driving on the road and completely destroyed itself. I have video evidence on how that looks at the shop where it cost me over 3k to get a new one because I could t drive it or I had to get a whole new rear differential. My steering is already been going loose at 70k miless

Incident Oct 16, 2025

While driving yesterday vehicle lost power steering and almost cause a crash. Upon talking to multiple shops and online researching we all came to a conclusion it was the can bus board (controller area network) shops stated this is a very know problem with jeeps. I feel as this is a safety factor for this. Now I am at the point in fixing it and trading in the vehicle due to my family and trying to be safe. Codes are saying lost of communication with can bus basically all the computers are not talking to each other.

Incident Jan 8, 2026

The heating steering wheel had an electrical short in the heating element where it began to melt the rubber of the steering wheel and start smoking. This became very hot where it could burn my hand. I was forced to pull over immediately to diagnose the problem before anything else could burn. The smoking stopped when I tuned off the heated steering wheel.

Incident Jan 3, 2026

Without any warning and after about 7 minutes of driving, Jeep turned off while driving at about 40 mph. There were no dash lights or warnings and the Jeep has never had an issue or any other symptom previously. Would not start and had to be towed. 8 hours later it was still in a crank no start condition. Both batteries were fully charged so not a battery issue. I'm a long time Jeep owner, VP of the Middle Peninsula Jeep Association LLC and fairly well versed in Jeep mechanics. I only say that to let you know that I have a lot of experience with Jeeps, was able to exclude certain causes and have not encountered thisnwith any of my previous Jeeps. Jeep is in show condition and meticulously cared for. The day after vehicle shut off, all dash lights and windows also stopped working so issue also caused batteries to fully drain. Dealership says it is needs a new PDC. I strongly suspect this is due to manufacturer defect related to PCM and some of manufacturing defects associated with COVID-era manufacturing issues. Uncertain if it could also be related to other open recall. Vehicle has less than 50K on it. It really doesn't feel right that just a large component would go out on such a new Jeep and definitely isn't in accordance with the quality I've come to know and expect when owning other Jeeps. Would appreciate anything you can do to assist. On another note, about half of the Gladiators I see have the 3rd brake light out (mine included). Any idea what the issue could be with that as I also have to get that replaced, too. Many thanks!

Incident Sep 29, 2025

Approximately two months ago while driving about 65 mph on the interstate the power steering failed, and reverted to manual steering. The vehicle became extremely difficult to turn. I was near an exit, and as I slowed to leave the interstate, at 30-35 mph the steering began to work normally. I did not have the issue investigated. Two days ago while going to work, and descending a mountain which had numerous sharp curves the power steering failed again. I was traveling around 40 mph, and the vehicle was extremely difficult to steer. As I reduced speed to about 25mph the steering resumed normal operation. I was making a 90 degree downhill turn when this event occurred. I almost departed the road on a steep drop off. Had my wife been driving I do not think she would have possessed enough strength to keep from going off the road. I had the vehicle checked, by a mechanic and there were no codes or anomalies detected. I am a certified Airframe and Powerplant mechanic, as well as an Aviation Safety Inspector. This issue with my Jeep is an accident waiting to happen. There are a significant number of complaints for this same issue. NHTSA needs to address this issue.

Incident Nov 18, 2025

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that there were several unknown warnings illuminated, and the instrument cluster had started flashing on and off. The contact stated that the vehicle slowed down while depressing the accelerator pedal and continued to lose motive power. The contact stated that a warning flashed on the instrument cluster to "Pull Over" and that "Vehicle Was Going to Shutdown". The contact stated that the steering wheel became difficult to turn to the left or the right and that the brake pedal was difficult to depress, requiring the activation of the parking brake to stop the vehicle. The contact had the vehicle towed back to the residence. The contact stated that her husband determined that the 12-Volt battery needed to be replaced. The contact stated that a new battery was installed; however, the vehicle had failed again with the same symptoms. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Incident Nov 3, 2025

The third brake light, located on the tailgate of the 2021 Jeep Gladiator, has ceased to function due to a failure within the printed circuit board (PCB) inside the light housing. This issue has been confirmed by a third-party repair shop, which has noted that the PCB appears to be broken or damaged, rendering the brake light inoperable. Notably, the vehicle's instrument panel does not provide any notification or alert regarding the malfunction of the third brake light, which could lead to a significant safety risk. This failure impacts the vehicle's ability to properly signal braking and deceleration to other motorists, particularly from the rear. Given that the third brake light is a critical component for road safety, this issue poses a significant risk of rear-end collisions, especially under conditions where visibility is compromised. When the third brake light fails to illuminate this reduces the overall visibility of the vehicle’s braking signals, particularly in situations where the tailgate is obscured or when the vehicle is loaded. The lack of a functional third brake light increases the likelihood of a rear-end collision, putting both the driver and other road users at risk. The failure of the third brake light due to a malfunctioning PCB appears to be a common issue among 2021 Jeep Gladiators. The problem has been reported by multiple owners, and the root cause appears to be related to the design or manufacturing of the printed circuit board within the light assembly. The third brake light has been inspected by a third-party repair shop, which confirmed the malfunction of the PCB. However, despite the issue being identified, there has been no alert or warning displayed on the vehicle's instrument panel. There is no indication within the vehicle's diagnostic system that the third brake light is inoperative. Given the potential safety hazards and the recurring nature of this issue I respectfully request that the NHTSA conduct an investigation.

Incident Oct 18, 2025

The vehicle turned off while sitting at a red light; luckily it started back up. I did receive the service stat stop warning light. Took the vehicle into the dealership, and both the main battery and auxiliary battery are bad. Last November, both batteries were just replaced. My vehicle was purchased new in June 2021, and this will be the fourth set of batteries it has had.

Incident Oct 8, 2025

I am writing regarding my 2021 Jeep Gladiator Mojave, which recently suffered engine damage due to a faulty head gasket. I understand the vehicle is approximately 5,000 miles over the 60,000-mile warranty; however, I believe this issue should not be my financial responsibility given the circumstances. At around 60,000 miles, I brought my Jeep in for a full service and inspection to ensure it was in top condition. I was informed at that time that everything looked fine and that there were no issues to address. Since then, I’ve continued to maintain the vehicle properly and drive it with care. The sudden head gasket failure, which ultimately led to engine damage, came as a complete surprise. This situation has been extremely difficult — not only because of the unexpected cost, but also because this Jeep was meant to be my long-term vehicle. My family and I have been loyal Mopar customers for years, and I’ve always trusted in the quality and reliability of your vehicles and service network. Given that I sought professional service and maintenance through authorized channels, and that no issues were identified at the time, I kindly request that Mopar consider a goodwill repair or assistance. I don’t believe it’s fair to be held financially responsible for a mechanical failure that likely existed but went undetected during a recent inspection. I’m grateful that nothing happened to me on the road, as I was unaware of the developing problem under the hood. I truly hope Mopar can stand behind its reputation for integrity, safety, and customer care by helping me through this situation. Thank you for your time, understanding, and continued support. I look forward to hearing from you soon.

Incident Oct 2, 2025