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2025 Jeep Grand Cherokee 4xe

Recalls, consumer complaints and crash ratings from NHTSA

Recalls1

  • EngineNov 6, 2025, Campaign 25V766000

    Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

    Risk

    A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

    Remedy

    Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.

Recent complaints2 total

  • EngineFireFiled Sep 25, 2025

    The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they would send an investigator to examine the vehicle. The failure mileage was approximately 5,000.

    Incident Sep 23, 2025

  • Electrical system, vehicle speed control, service brakesFiled Jan 24, 2025

    Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.

    Incident Nov 14, 2024

NHTSA crash ratings

2025 Jeep Grand Cherokee 4xe SUV 4WD

Overall
5 out of 5 stars
Front crash
5 out of 5 stars
Side crash
5 out of 5 stars
Rollover
4 out of 5 stars

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