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2016 Jeep Grand Cherokee SRT

Recalls, consumer complaints and crash ratings from NHTSA

Recalls9

  • Engine and engine coolingJun 8, 2023, Campaign 23V411000

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk

    An engine stall can increase the risk of a crash.

    Remedy

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

  • Fuel system, dieselDelivery, fuel pumpJun 9, 2022, Campaign 22V406000

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Risk

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Remedy

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

  • Engine and engine coolingExhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020, Campaign 20V699000

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Risk

    Combustion in the intake manifold can increase the risk of a fire.

    Remedy

    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

  • Engine and engine coolingEngine, dieselAug 13, 2020, Campaign 20V475000

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Risk

    An engine stall can increase the risk of a crash.

    Remedy

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

  • Electrical systemWiringMay 17, 2018, Campaign 18V332000

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

  • Show all 9 recalls
    • Engine and engine coolingEngine, gasoline, turbo/superchargerOct 19, 2017, Campaign 17E061000

      Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

      Risk

      A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

      Remedy

      ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

    • Fuel system, gasolineDelivery, hoses, lines/piping, and fittingsNov 10, 2016, Campaign 16V814000

      Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

      Risk

      A fuel leak in the presence of an ignition source, can increase the risk of a fire.

      Remedy

      Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.

    • Power trainAutomatic transmission, park/neutral start interlock switchApr 27, 2016, Campaign 16V249000

      Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

      Risk

      If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.

      Remedy

      Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.

    • Service brakes, hydraulicFoundation components, disc, caliperMar 23, 2016, Campaign 16V168000

      Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

      Risk

      A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

      Remedy

      Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.

Recent complaints290 total

Most reported, across all 290 complaints

  • Power train26%
  • Engine24%
  • Electrical system20%
  • Air bagsCrash2 injuredFiled Nov 4, 2025

    This 2016 Jeep Grand Cherokee was hit in the left front by a vehicle that failed to stop at a stop sign. It also spun and was impacted on the left rear as well. All airbags but the driver’s side curtain airbag deployed. The driver hit their head on the seat belt pillar on the driver’s side. I have contacted Jeep but they have not responded to me in over a week. Injury to the driver’s head would have been less traumatic if this airbag had deployed.

    Incident Oct 24, 2025

  • EngineFiled Nov 3, 2025

    Oil filler neck leaking and possible due to a blown motor

    Incident Oct 17, 2025

  • Power trainFiled Jul 11, 2025

    Transmission will "buck" unexpectedly when slowing to a stop. This causes a violent and unpredictable lunge forward. This has been reported and inspected by the dealer multiple times with the assessment just being "that's an 8 speed transmission for ya". There is no warning of it happening, nor is an event stored within the vehicle ECU.

    Incident Jun 1, 2025

  • Power trainFiled Jul 2, 2025

    The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while in park(Park) and attempting to shift to drive(D), the transmission failed to shift to the desired position. The check engine warning light was illuminated. The contact stated that a handheld diagnostic machine was used to retrieve DTC: P1DB8 and P1DB8-00. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 155,347.

    Incident Jul 2, 2025

  • Air bagsFiled Jun 11, 2025

    Passenger front seat headrest deployed while parked, no collision or accident, was parked in my driveway.

    Incident Jun 6, 2025

  • Power train, service brakesFiled May 29, 2025

    The gear selector assembly (shifter indicator) failed in accordance with current recall S28 for 2016 Jeep Grand Cherokees. The lights stopped illuminating suggesting corruption/inability to flash repair and the "Service Shifter" warning message appeared on the dash. The dealer indicated the vehicle is immediately unsafe for operation stating that the PRNDM indicator operates important features beyond just illumination of the PRNDM display such as driving signals, lights including reverse lights, backup camera, etc and that the vehicle is not currently recognizing all gears. Jeep dealer indicated this is a common failure and indicative of S28 recall but could not provide reasoning why vehicle was not included in the notice.

    Incident May 13, 2025

  • Fuel system, gasolineFiled May 16, 2025

    The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the message "Shift into Park" was displayed. The contact stated that moments later the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact indicated that approximately 30,000 miles later the same message was displayed, and the vehicle stalled and was towed to the dealer. The dealer diagnosed that the replacement fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer's part number for both failed fuel pumps were identical. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.

    Incident Sep 15, 2021

  • Engine, fuel/propulsion systemFiled Apr 14, 2025

    From one day to the next the engine is blown. Mechanic says the engine was hot for a while but no light or notices came up until the day of the major issue. I had jsut taken it to get new headlights and tires rotated and no mention of anything off. From oen day to thenext it overheated. I see similar RECALLS on the SAME EXACT JEEP. Make model and year.

    Incident Apr 14, 2025

  • TiresFiled Mar 10, 2025

    Tires: Pirelli 285/40R22. Tires failed: Front passenger + Both -Driver/Passenger tires. Failures did not occur concurrently. I am writing to report significant issues with the Pirelli tires on my vehicle, raising serious safety concerns. (Usage, two tires - 11 months / 1 tire - 4 months) Firstly, the front passenger tire has developed noticeable bumps on the sidewall near the rim. Notably, these tires have never encountered foreign objects or rough terrain that could have caused this damage. The bulges indicate potential internal damage, compromising the tire's structural integrity and posing a risk while driving. Additionally, the passenger rear tire suffered a catastrophic blowout at 65 mph on Interstate 75. Examination revealed a 10-inch strip had detached from the tire's inner layer. This sudden failure occurred without warning and could have resulted in a severe loss of control, endangering my safety and that of other road users. Similarly, the driver rear tire also blew out at 65 mph on Interstate 10 due to a failed section measuring approximately 6 inches along the contact area. These incidents raise critical concerns about the reliability of these tires, especially at highway speeds. Following these events, my technicians inspected the vehicle and found no other underlying issues, raising further questions about the quality and durability of these tires. I urge you to investigate thoroughly to prevent risks for other customers relying on your products. Thank you for your attention to this issue.

    Incident Feb 27, 2025

  • EngineFiled Feb 13, 2025

    The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while the vehicle was idling, or at a complete stop, the vehicle was shuddering with the check engine warning light illuminated on the instrument panel. The contact used a code reader and retrieved a DTC for a stuck intake valve in the high lift position. The manufacturer was notified of the failure and referred the contact to a local dealer to have the vehicle diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 111,000.

    Incident Feb 11, 2025

  • Show the 50 most recent
    • EngineFiled Jan 15, 2025

      During a routine trip, in a suburban area, on a cold winter morning my 2016 Jeep Grand Cherokee Laredo was running rough and losing power as soon as I started it. The engine light came on and we immediately stopped driving and had it towed for repairs. The Dealer diagnosed the problem by observing that the front of the engine rose up when the gas pedal was pressed, and the engine was loose. We are concerned this failure could have resulted in engine falling out of the car, which could have caused a catastrophic accident, fire from the loss of fuel, and loss of life or serious injuries. The engine mounts failed at about 76,101 miles. This did not result in an accident or damage This problem was diagnosed and repaired by the Stafford, Chrysler Jeep Rambler Dealer (the Dealer) at 121A West Stafford Rd, Stafford Springs CT who can be reached at 860-684-8877. The Dealer stated that it was unusual for the engine mounts to fail at such a low mileage unless there was an accident or heavy usage (we do not know of any such issues). We bought the car the certified used from Bolles Motors (the previous owner of the Dealer) with 46,370 miles. The Carfax showed regular maintenance and did show any accidents. We drove only the car 29,731 miles before the engine mounts failed. A copy of the receipt and photos of the engine mounts are attached.

      Incident Jan 7, 2025

    • Visibility/wiperFiled Jan 7, 2025

      The 2011-2021 Jeep WK2 Grand Cherokees all have a safety issue when driven in colder climates in snowy, or icy conditions. Where the wipers are parked on the windshield is below the level of the dashboard, so any heat that is produced by the windshield defroster does not warm the glass where the wipers are parked. This leads to the wipers freezing to the windshield, and cannot be operated to clear the windshield. I don't know why this hasn't been a recall issue in the past, as it effects every WK2 in those years. The solution would be to remove the windshield, and add a heating element to the inside of the glass, similar to the rear window, which happens to have a heating element underneath the rear wiper. There are other vehicles that do have heating elements under the front wipers, namely the Jeep KL Cherokee models. So, FCA knew this was a problem, and decided to ignore it, as they have done many other issues.

      Incident Jan 7, 2025

    • Electrical system, engineFiled Dec 24, 2024

      Vehicle will stall while driving. Has happened 15+ times when trying to accelerate from a stop light, twice while driving at 45+ mph. Engine will stall and the dash will say "Shift to park to continue driving." Vehicle must be shifted in to park, and then the start button must be pressed to restart the engine and continue driving.

      Incident Dec 24, 2024

    • Unknown or otherFiled Dec 11, 2024

      Passive head rest deployed while sitting idle in drivers seat! Slamming into the side of my head! Causing a mild concussion! Took it into dealership and they replaced saying it didn’t have a recall! That only replaced if it failed! We wanted to have passenger side replaced also!

      Incident Jul 8, 2024

    • Fuel/propulsion systemFiled Nov 6, 2024

      The DPF exhaust flange bolts broke, causing exhaust gasses to leak from joint into cabin. Known issue with eco diesel vehicles.

      Incident Oct 30, 2024

    • Fuel/propulsion systemFiled Nov 6, 2024

      NHTSA Recall Number22V-406 I've been on the waiting list for many many months. Manufacturer doesn't have parts. Dealership doesn't know if parts will ever be available.

      Incident Jun 15, 2022

    • Fuel/propulsion systemFiled Oct 27, 2024

      On October 26, 2024, I stopped at a gas station to pick up a few items, turning my vehicle off before going inside. When I returned about five minutes later, the vehicle wouldn’t start. The fuel pump module wasn’t supplying fuel to the high-pressure pump. Since it wouldn’t start, I left it at the station overnight. The next afternoon, after about an hour of attempts, the fuel pump module finally engaged, and the vehicle started, running normally. This issue had actually occurred once before, about a year ago, while I was pulling out into traffic. At that time, the vehicle stalled, and I had to push it out of traffic and into a nearby parking lot. The fuel pump module was also silent then, indicating it wasn’t functioning. Fortunately, after around five minutes, I was able to restart the vehicle without further issues. The vehicle hasn’t exhibited this issue since—until last night. If you research this problem online, it seems there are other reports of similar incidents with Jeep Grand Cherokees and Ram 1500 models equipped with the EcoDiesel engin

      Incident Oct 26, 2024

    • Electrical systemFiled Sep 26, 2024

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the A/C system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the blower motor fuse was burned, melted, and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The mechanic replaced the blower motor fuse several times; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 150,000.

      Incident Jun 26, 2023

    • Unknown or otherFiled Sep 17, 2024

      There are issues with the leather dashboard wrinkling, delaminating, and bubbling. I contacted Jeep (case #91040374) after the dealership refused to fix the dashboard. This situation has worsened and requires a new dashboard ($3500) to repair the issue.

      Incident Jan 2, 2024

    • Power trainFiled Sep 4, 2024

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to park the vehicle, the transmission failed to shift into park(P). The “Service Transmission, Set Park Brake, and Prevent Rolling” messages were displayed. Several unknown warning lights illuminated on the instrument panel immediately afterwards and then turned off independently. The parking brake symbol remained flashing with an audible alarm beeping. The contact turned off the vehicle, and the vehicle was towed to the dealer where it was diagnosed and determined that the valve body had failed and needed to be replaced. The vehicle was repaired. The failure occurred approximately 1 year later. The vehicle was returned to the dealer who had diagnosed the vehicle with valve body failure. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 20V043000 (Power Train); however, the VIN was not included. The dealer had been attempting to have the manufacturer add the VIN to the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

      Incident Sep 8, 2023

    • EngineFiled Aug 21, 2024

      2016 Grand Cherokee with 3.0L Ecodiesel and the engine failed at 43K mileage. The engine failed while driving on the highway. This could cause an accident and serious safety concern. Ecodiesel had similar failures for different drivers. The engine fails without any previous warnings. The dealer found big metal shaving in the oil pan, possibly due to the rod bearing failure. Currently the engine needs to be replaced

      Incident Jul 19, 2024

    • Engine and engine cooling, fuel system, dieselFiled Aug 12, 2024

      The contact owns a 2016 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that two separate dealers were contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

      Incident Jul 9, 2022

    • EngineFiled Aug 9, 2024

      Rocker arm failure on 3.6 liter engine. This issue had been reported by many Grand Cherokee owners over multiple years. This is an expensive fix greater than 1000 dollars and should be supported or recalled due to manufacturer error.

      Incident Aug 6, 2024

    • Exterior lightingFiled Jul 23, 2024

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed at night, the headlights failed to illuminate as needed. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

      Incident May 1, 2024

    • Air bagsCrash1 injuredFiled Jul 22, 2024

      I was involved in a car crash accident on the freeway, I was hit by a Ford Raptor truck from the back (left side) and pushed against the median barrier (center division) bounced back and spun twice and while spinning I hit another vehicle. Through all this I had three impacts, but when I hit the center divider I bumped my head on the left side and while spinning I heard the sound of gas (and felt air also coming into the car on the side of my head) but the side airbags never deployed. I suffered a head concussion and neck injury due to whiplash and bumping my head. I called the Jeep Company and claimed about the side/curtains airbags not deploying, they said they will send someone to check the car and investigate, they also made me sign the order authorizing them to check the car and after doing the investigation they sent me a letter with a vague explanation and no copy of the report that supports it. This needs further investigation, Jeep is not being cleared about this.

      Incident Jun 18, 2024

    • Electrical systemFiled Jul 12, 2024

      The shifter failed. It won’t come out of park.

      Incident Jun 22, 2024

    • Fuel/propulsion systemFiled Jul 10, 2024

      I have attempted to have recall Z46 performed by several Jeep dealerships and have been unsuccessful at getting the work done or even any estimate when it might be done. I complained to Jeep online advocate and was told there was a “huge” backlog and they would not commit to any repair date. The vehicle is dangerous to drive as the fuel pump may fail and subject the occupants to unnecessary risk of injury or death.

      Incident Jul 10, 2024

    • Fuel/propulsion systemFiled Jun 20, 2024

      I have a problem with my air system no air when i turn it on and when i turn the heat on its cold

      Incident Jan 8, 2024

    • StructureFiled Jun 9, 2024

      The paint on my hood has bubbling underneath. I’m not sure but someone informed me this was a manufacture related incident when the vehicle was painted and not done correctly, causing paint bubbling. This is only on the front hood area on both side of jeep emblem

      Incident Feb 1, 2024

    • Engine and engine coolingFiled Apr 9, 2024

      The contact owns a 2016 Jeep Grand Cherokee. The contact became aware of an oil leak coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was discovered that oil had leaked into the coolant tank. The dealer was then notified of the failure and an appointment was scheduled to have the vehicle inspected. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline for further assistance. The vehicle was not yet repaired. The failure mileage was approximately 130,000.

      Incident Mar 25, 2024

    • Power train, electrical system, engineFiled Feb 29, 2024

      I've had issues with my vehicle since 2021 -engine light first appeared on the dashboard and towed my car to a Jeep dealership. Vehicle was "repaired" (have the documentation, if needed), but the engine light remained on. I have since driven this vehicle for nearly 3 years with the engine light on, bringing it into different Jeep dealerships (all documentation on record if needed) to repair and was told there was nothing they could find wrong with the engine. Last year (2023) my electronic stability control and 4WD lights came on in addition to the engine light. My car was sliding all over the road and my 4WD was not engaging at all. Brought vehicle to Jeep dealership for repair, was told ABS module needs to be replaced and the traction control is malfunctioning; no 4 wheel drive engagement; that the ABS module has been discontinued and the only way to replace this is to get an after market part. Contacted Mopar and was told there is "no way of knowing if it's available and it's beyond their capability". I was told the after market part would be tied to a specific VIN. I then contacted the Jeep Dealership- Parts department and explained the situation, asking if there's any other way I can fix this part in my vehicle. Was told there's nothing I can do since it's discontinued, that it's odd that a part for a 2016 vehicle would be discontinued, and I could check junkyards for parts but am not likely to find a match since my vehicle is not that old. I live in Colorado and in the last 2 winter months have been terrified to drive when it rains or snows because I have NO traction and am sliding THROUGH traffic lights and stop signs, even going at a very slow speed. I ended up in the next lane over when slowly driving up a hill on a main road. The value of this 2016 vehicle is miniscule compared to value when I purchased; this places safety of MYSELF AND OTHERS at risk. My partner is experiencing a similar issue with his 2014 Cherokee - discontinued part and safety issues.

      Incident May 1, 2023

    • Fuel system, dieselFiled Feb 2, 2024

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to start. The vehicle was sputtering and hesitating while being started. There were no warning lights illuminated. The vehicle had been towed to the dealer where it was diagnosed that the fuel pump and the electrical wiring system had failed. The contact was informed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in the recall. The contact was referred to NHTSA Hotline to file a complaint. The failure mileage was 30,000.

      Incident Feb 1, 2024

    • Power train, electrical systemFiled Jan 21, 2024

      Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.

      Incident Oct 16, 2023

    • Steering, vehicle speed controlCrashFiled Jan 12, 2024

      I'm not sure what components malfunctioned but my vehicle is in a body shop currently getting work done from the accident I was recently in. The safety of my cousin and I was put into risk when I was driving on the highway and I hydroplaned on the highway and did a 180 degree turn but luckily no one hit me and I didn't hit anyone else. I slammed on the concrete median which is what stopped my vehicle on the highway leaving my vehicle with 9 thousand in damages. I filed an insurance claim and is now getting fixed like I mentioned. Prior to the accident I had noticed the car shifting to the left and dramatically declining acceleration and a loud pop by the front driver tire. That is the best way to describe what the car does. So on the day of the incident I believe the car did what I just explained and it caused me to hydroplane and I'm in fear it is going to happen again. I have taken it to another shop after the accident because my vehicle would not start and a different shop said they heard the noise but could not figure out what it was. When I get my vehicle back I planned on taking it to a recall center but I decided to make this report first. There were no warning lights before during or after the accident.

      Incident Mar 3, 2023

    • Power trainFiled Dec 28, 2023

      Engine oil filter housing cracked and there was excessive and continuous oil leakage. Research on the internet shows this is a common problem as the part is made of plastic and destroyed by heat. If not fixed, the car could overheat, the engine fail, and the car stop during use at high speeds. Problem was inspected, confirmed, and part replaced with metal part at Rad Rides in Buffalo WY. Problem first appeared as oil leaking under car about 2 weeks ago.

      Incident Dec 15, 2023

    • Fuel system, dieselFiled Dec 19, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

      Incident Dec 19, 2023

    • SteeringFiled Dec 8, 2023

      My steering "locked up", I had it towed to a Jeep dealer who diagnosed it as faulty steering gear rack. It cannot be repaired-it must be replaced. The car did show a code when it locked up=but not before. The vehicle has not been repaired and is available for inspection,

      Incident Aug 14, 2023

    • Fuel system, dieselFiled Nov 20, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

      Incident Nov 20, 2023

    • Fuel system, dieselFiled Nov 14, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

      Incident Nov 14, 2023

    • Power trainFiled Oct 25, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the contact was unable to shift the vehicle out of 4WD-Low. The vehicle hesitated while attempting to accelerate. The 4WD warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty transfer case and transfer case control module. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 123,000. The contact stated simple 1, 2, or 3 tire change throws your transfer case off and it becomes bad. It needs to be replaced at the cost of over $4,000.00.

      Incident Oct 17, 2023

    • Fuel system, dieselFiled Oct 24, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

      Incident Oct 24, 2023

    • Engine and engine coolingFiled Oct 13, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle overheated, and the vehicle decelerated to 45 MPH. The engine hot message was displayed. The vehicle was towed to the local dealer, where it was diagnosed that the radiator needed to be replaced. The vehicle was repaired, but the failure recurred. While driving and making a turn, the temperature gauge needle rose to the high mark. The contact was able to pull over. The vehicle was towed to the same local dealer, where the radiator and hoses were replaced. The mechanic informed the contact to add additional coolant to the reservoir. The vehicle was repaired, but the failure persisted. While driving at an undisclosed speed, the vehicle overheated. The vehicle was towed back to the same local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 136,249.

      Incident May 1, 2023

    • Electrical system, structureFiled Oct 12, 2023

      My 2016 Jeep Grand Cherokee has a water leak in the rear compartment area. It is leaking next to the wiring which could cause a fire or electrical short.

      Incident Sep 1, 2023

    • Seat beltsCrash1 injuredFiled Oct 3, 2023

      I was in a motor vehicle accident on 9/27/23 and my driver side seat belt had a retractor failure allowing me to be thrown forward and hit my chest on the steering wheel, causing chest contusion, bruising and pain. The cause of the accident was due to another vehicle losing control and hitting me head on.

      Incident Sep 27, 2023

    • EngineFiled Oct 3, 2023

      2016 Jeep Grand Cherokee started to have rough idle when stopped at light or parked. Turns out the VVT Solenoid (Front #2 cylinder) went bad. Poor design by Jeep/Chrysler that could cause a safety concern and even internal damage to engine. The VVT Solenoid from (Hawk Chrysler Jeep in Forest Park, IL) cost $143.00 w/o tax part #5047897AC. Part and vehicle is available for inspection at anytime. My incident occurred on Oct 1, 2023 in the middle of intersection making a left turn when I experienced rough idle. The next day the check engine light came on triggered code P0302 misfire #2 cylinder. Normal vehicle cylinder misfire would be due to bad ignition coil, plug, vacuum leak or fuel injector but not Chrysler product. That's when I noticed an abundance of Jeep Grand Cherokee owners from 2016/2017 complaining about VVT Solenoid causing misfire and rough idle. Independent repair facility confirmed VVT Solenoid was faulty and caused rough idle issue. Please open a vehicle recall for 2016 Jeep Grand Cherokee for faulty VVT Solenoid to cover owners repairs and parts to resolve this poor design by manufacturer. Thanks! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

      Incident Oct 1, 2023

    • Engine and engine cooling, fuel system, dieselFiled Sep 27, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

      Incident Jun 9, 2022

    • SteeringFiled Sep 18, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the power steering warning light illuminated, and the steering wheel became difficult to turn in either direction. The vehicle was later towed to the local dealer who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was then towed to an independent mechanic who replaced the steering rack and pinion, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 55,000.

      Incident Jul 9, 2023

    • Electrical systemFire1 injuredFiled Aug 30, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 30 MPH, he smelled smoke emanating from the rear passenger seat. After a visual inspection, he observed a fire. The local fire department was able to extinguish the fire. A police and fire report was filed, but no injuries were reported. The contact stated he sustained a nondescript fire-related injury to his right leg but did not seek medical attention. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined an electrical software system wiring fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

      Incident Aug 15, 2023

    • Power trainFiled Aug 24, 2023

      The contact owns a 2016 Jeep Grand Cherokee. The contact stated while slowing to a stop from 5th gear to 1st gear, the vehicle bucked forward. Additionally, the vehicle would jolt forward while driving. There were no warning lights illuminated. The vehicle was taken to the local dealer, who reset an unknown module in the vehicle. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 75,000.

      Incident Aug 24, 2021

    • Electrical system, structureFiled Aug 21, 2023

      There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN # it did not come up. I am afraid my vehicle will catch on fire with this water leaking.

      Incident Aug 4, 2023

NHTSA crash ratings

2016 Jeep Grand Cherokee SRT SUV 4WD

Overall
Not Rated
Front crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated

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