1994 Jeep Grand Cherokee

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INTEND TO STEP ON THE BRAKE PEDAL.

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE PASSENGER SIDE ROTOR WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 99V340000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 228,088.

Incident Jan 27, 2016

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE THROTTLE BODY WAS GETTING STUCK AND CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED WITHOUT WARNING. THE RPMS RACED NUMEROUS TIMES. THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. IN ADDITION, THERE HAD BEEN FUEL FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WAS A LEAK IN THE FRONT OF THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN OF THE ORIGIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER DID NOT INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER 46 ON THE WAITING LIST, BUT THE DEALER DID NOT FOLLOW UP TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Incident Jul 10, 2015

EMERGENCY BRAKE HANDLE RELEASE BUTTON & SPRING FELL OFF. JEEP WAS STATIONARY HAD A HARD TIME TRY TO RELEASE IT. THEY SHOW A RECALL ONLY FOR 1995 ID# 95V172000. NEED TO GET IT FIXED. ASAP

Incident Jan 22, 2016

1994 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR FUEL LEAK/ GAS TANK FIRE SAFETY REPAIR ISSUES. *SMD THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE INFORMED THE DEALER, A COUPLE OF BOLTS WERE NEEDED TO STRENGTHEN THE REAR DRIVER'S SIDE GAS TANK AREA, BECAUSE THERE WAS A SAG IN THE BODY. THE DEALER INSTALLED A NEW TRAILER HITCH. HOWEVER, THE IGNORED THE ADDITIONAL SAFETY CORRECTION THE CONSUMER POINTED OUT. *JB

Incident Sep 3, 2015

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB *JS

Incident Oct 9, 2015

1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB *CN

Incident Aug 23, 2015

ON OR ABOUT JUNE OR JULY OF 2014, I TRAVELLED ABOUT 40 MILES TO CROWN MOTORS OF HOLLAND, MI TO HAVE MY VEHICLE REPAIRED FOR THE GASTANK RECALL. AFTER INSPECTING IT, THEY CLAIMED THAT IT WAS UNREPAIRABLE! THEY KEPT MY RECALL NOTICE AND MUST HAVE LIED ABOUT IT BEING REPAIRED. IT WAS NOT REPAIRED BECAUSE THEY DIDN'T WANT TO BOTHER WITH IT. TO THIS DAY I LET EVERYONE KNOW WHAT A TERRIBLE DEALER THEY ARE AND I ALSO CALLED THE 800 # AND LET CRYSLER KNOW WHAT HAPPENED. UPDATED 09/09/15*LJ UPDATED 12/11/2015 *JS

Incident Jul 15, 2014

DROVE TO MY FRIENDS HOUSE WITH LIGHTS ON WHEN GOT READY TO LEAVE HAD NO LIGHTS HAD TO LEAVE JEEP UNTIL NEXT DAY. NO TAIL LIGHTS ON PASSENGER SIDE. BUT HAVE FLASHLIGHTS TURN SIGNALS DON'T WORK CAN'T EVEN DRIVE IT ANYMORE.

Incident Mar 3, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH IN A RESIDENTIAL AREA, THE REAR OF THE VEHICLE SHOOK ABNORMALLY. THE CONTACT EXPERIENCED AN ABNORMAL BURNT WIRING SMELL FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND BLACK SMOKE WAS SEEN FROM THE FRONT END OF THE VEHICLE. THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS NOT AVAILABLE.

Incident Jun 6, 2015

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

Incident Oct 19, 2012

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE CAUGHT FIRE WHERE THE FUEL TANK WAS LOCATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

Incident Jul 22, 2015

1994 JEEP GRAND CHEROKEE WAS PLACED ON RECALL LIST OF CHRYSLER TO INSTALL TRAILER HITCH. RECALL SERVICE STATED RUST AND CORROSION LEVEL 5 UNABLE TO COMPLETE RECALL. I THEN TOOK MY CAR TO A MUFFLER SHOP AND HAD IT RAISED TO SEE WHAT WAS GOING ON. I SAW NO EXTREME AMOUNT OF RUST THAT WOULD HAVE PREVENTED THEM FROM PERFORMING THE RECALL WORK. I ASKED THE MECHANIC IF THEY COULD INSTALL A TRAILER HITCH TO MY CAR, THEY SAID FOR A FEE. I TRULY BELIEVE THAT THEY DID NOT WANT TO COMPLETE THE WORK, BECAUSE THEY COULDN'T MAKE ANY MONEY OFF OF IT. ANOTHER THING, I WANT CONSIDERED IS THE FACT, THAT MY CAR IS AT LEAST 21 YEARS OLD, SO THERE MIGHT POSSIBLY BE RUST, BUT NOT TO THE LEVEL THAT WOULD PREVENT THEM FROM COMPLETING THE INSTALLATION.

Incident Jun 3, 2015

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident Sep 19, 2002

THIS VEHICLE, ALONG WITH OTHER GRAND CHEROKEES MADE IN 1994, 1995 AND 1996 ALLOWS THE SECURITY SYSTEM TO SHUT IT DOWN COMPLETELY WHEN IT IS STOPPED OR MOVING VERY SLOWLY. CHRYSLER ACKNOWLEDGES THERE IS A PROBLEM AND CHANGED THE DESIGN IN 1996 (THE SECURITY SYSTEM WAS/IS WIRED INTO THE VEHICLE ITSELF). I HAVE BEEN STRANDED MANY TIMES, SOMETIMES IN DANGEROUS PLACES, AND HAD TO HAVE IT TOWED AT NOW-SIGNIFICANT CUMULATIVE COST. THE VEHICLE IS NOW DECONSTRUCTED AT COURTESY DODGE IN GRAND RAPIDS WITH A NEW BATTERY AND EVERYTHING IN GOOD WORKING CONDITION-- AND ONLY 117,000 MILES ON IT. I CAN'T DRIVE NOR CAN I SELL IT-- AND CHRYSLER REFUSES TO DO ANYTHING ABOUT IT. *TR

Incident Apr 4, 2005

SUBJECT: COMPLAINT - 1994 JEEP GRAND CHEROKEE RECALL N45 - REAR STRUCTURE REINFORCEMENT --- COMMENTS: AS OWNER OF A 1994 JEEP GRAND CHEROKEE BEING RECALLED FOR REAR STRUCTURE REINFORCEMENT (INSTALLATION OF A TRAILER HITCH) TO PROTECT THE FUEL TANK AGAINST LEAKS AND FIRE OR EXPLOSION CAUSED BY A REAR END COLLISION, PLEASE BE ADVISED THAT THE MANUFACTURER'S RESPONSE TO THIS ISSUE HAS BEEN UNACCEPTABLY SLOW AND DEFICIENT. I HAVE BEEN ON A WAITING LIST FOR SOME TIME AT THE LOCAL JEEP DEALER WHO IS UNNECESSARILY DELAYED WAITING FOR PARTS (APPARENTLY A TRAILER HITCH) TO CORRECT THIS DEFECT. THE PROLONGED DELAY IN THE MANUFACTURER NOT PROVIDING THE REQUIRED PART(S) IS DANGEROUS, UNWARRANTED, AND UNACCEPTABLE. *TR

Incident Apr 15, 1994

GOT LETTER OF RECALL N45, TOOK TO DEALER TOLD NEEDED OEM TRAILER HITCH & REFERRED US TO TOM BELL COLLISION CENTER, THEY STATED IT COULDN'T BE DONE UNTIL JEEP BUMPER/REAR END WAS FIXED COST OF $150.00, DIDN'T HAVE THE MONEY UNTIL 03/17/2015. ON 03/17/2015, TOOK BACK JEEP TO TBCC WAS TOLD BY [XXX] THAT THE WORK SHOULD BE DONE IF [XXX]. [XXX] GAVE US THE QUOTE IN 2014. CAME IN & CONFIRM THE QUOTE STATING THERE NO PROBLEM & THE OEM TRAILER HITCH WOULD BE INSTALLED. WE LEFT VEHICLE & EXPECTED TO BE CALLED. 24 HOURS LATER WE STILL HADN'T BEEN CALLED SO WE CALLED TOM BELL COLLISION & S/W CRYSTAL WHO IN TURN REFERRED US TO . STATED JEEP DIDN'T NEED ANY WORK AND THE HITCH WAS PUT IN & THAT HE DIDN'T UNDERSTAND WHAT THEY WERE SUPPOSE TO CHARGE US FOR. WENT TO P/U JEEP & THERE WAS NO HITCH INSTALLED. S./W [XXX] AGAIN AND SHE STATED THAT SHE WAS GOING TO CALL , WE WAITED BY THE JEEP. [XXX] CAME BACK & STATED THAT A STICKER THAT TOLD "HOW TO PUT THE HITCH ON" WAS PLACED ON THE VEHICLE, WE ASKED WHERE SINCE MY WIFE & I GOT UNDER THE VEHICLE TO SEE IF ANY WORK WAS DONE. SHE DIDN'T KNOW, BUT SHE QUOTED AS TO NOTHING NEEDED TO BE DONE BUT THE STICKER. HOW IS THIS STICKER SUPPOSE TO SAVE ANY LIVES IN THE VEHICLE IF WE GET HIT, THEY MIGHT AS WELL PUT A BAND AID ON THE PROBLEM, LITERALLY. NOW I'VE TRIED CALLING THE RECALL CENTER AT (800) 853-1403 STAYED ON THE PHONE FOR OVER TWO HOURS AND NO ONE ANSWERS BUT A RECORDING OF MUSIC. THEN WE CALLED THE VEHICLE SAFETY HOTLINE AT (888) 327-4236 S/W A [XXX] GOT A REF# [XXX] & WAS TOLD TO CALL THE MANUFACTURER AT (800) 992-1997 & WE BEEN ON HOLD FOR 48 MINUTES AND STILL HOLDING. WHAT NEEDS TO BE DONE TO GET ANY ONE TO LISTEN OR FIX THIS PROBLEM....A LAWSUIT? I ALSO WOULD LIKE TO KNOW WHAT HAPPENED TO THE OEM TRAILER HITCH THAT TBCC RECEIVED BACK IN 2014 SINCE IT WASN'T USED ON MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident Oct 7, 2014

INCIDENT OCCURRED TWICE IN ONE DAY. HAD OCCURRED BEFORE, BUT VERY INFREQUENTLY. DRIVING AROUND 66 MILES PER HOUR ON A HIGHWAY, THE CAR HIT A SLIGHT BUMP IN THE ROAD AND BEGAN TO SHAKE, VIOLENTLY AND UNCONTROLLABLY. THE FRONT END OF THE CAR SHAKES SO SEVERELY THAT I AM FORCED TO SLOW DOWN TO UNDER 15 MPH TO STOP IT. THE PROBLEM AGAIN OCCURRED LATER THAT SAME DAY, ON A DIFFERENT ROAD (A MAJOR U.S INTERSTATE), TRAVELING AT ABOUT THE SAME OR PERHAPS SLIGHTLY GREATER SPEED. THE BUMP THAT I HIT WAS VERY SMALL, BUT THE SHAKING THAT CAME AFTER CAUSED ME TO SHIFT LANES AND PULL OFF ON THE SHOULDER OF THE INTERSTATE TO MAKE IT STOP. ALL TOGETHER, I WOULD SAY THAT THIS HAS OCCURRED WITH MY VEHICLE ABOUT 8 OR 9 TIMES, BUT WAS THOUGHT TO BE FIXED SEVERAL YEARS AGO (BY A MECHANIC ADMITTEDLY NOT ASSOCIATED WITH JEEP). THE PROBLEM WENT AWAY FOR A WHILE BUT IS OBVIOUSLY RETURNING AND GETTING WORSE. SOME OTHER JEEP OWNERS REFER TO IT AS THE DEATH-WOBBLE, DO TO THE VIOLENT AND ALARMING NATURE OF THE SHAKING. *TR

Incident Mar 8, 2015

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF FUEL WITHOUT WARNING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 260,758.

Incident Mar 30, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO PERFORM THE RECALL REPAIR. THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS INCAPABLE OF SUPPORTING THE PROPER INSTALLATION OF A HITCH DUE TO DAMAGE NEAR THE HITCH ATTACHMENT POINT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

Incident Aug 1, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TRANSFER CASE FAILED AND CAUSED THE VEHICLE TO SLIP OUT OF GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.

Incident Oct 16, 2014

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ

Incident Dec 9, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM). THE CONTACT INDICATED THAT AFTER RECEIVING A SECOND NOTICE, THE TECHNICIAN ADVISED TO BRING THE VEHICLE IN TO BE INSPECTED BEFORE THE PARTS COULD BE ORDERED AND THE REMEDY WOULD NO LONGER INCLUDE REPLACING THE TRAILER HITCH.

Incident Jul 1, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Incident Jun 20, 2013

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER COULD NOT REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident Dec 16, 2013

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT TRANSMISSION DETENT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Incident Sep 1, 2010

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

Incident Jun 21, 2013

AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED. *TR

Incident Sep 9, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER: 13V252000 (TRAILER HITCH). THE DEALER STATED THAT THEY COULD NOT INSTALL THE TRAILER HITCH DUE TO CORROSION ON THE FRAME RAILS. THE FAILURE MILEAGE WAS 140,000. UPDATED 09/10/14*LJ

Incident Aug 20, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED FLAMES COMING FROM THE FUEL TANK. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 159,000.

Incident Aug 2, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/14*LJ

Incident Oct 12, 2013

LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/JEEP AT THE 1-800 NUMBER, I RECEIVE "THE PARTS ARE ON ORDER AS WELL AS THERE IS A SHORTAGE OF PARTS". THIS HAS GONE ON FOR 11 MONTHS NOW WITH NO RESOLUTION IN SITE. HOW LONG IS CHRYSLER ALLOWED TO PUT OFF INSTALLING THE TRAILER HITCHES ON THE VEHICLES? I PURCHASED A NEW WRANGLER IN APRIL 14 WITHOUT A TRAILER HITCH AND REQUESTED ONE BE PUT ON AND WITHIN A MONTH THE DEALERSHIP INSTALLED THE HITCH. SO IS THERE REALLY A SHORTAGE? I DRIVE THE GRAND CHEROKEE TO WORK EVERY DAY AND WOULD LIKE TO HAVE THE TRAILER HITCH INSTALLED AS SOON AS POSSIBLE.IT HAS BEEN ALMOST 12 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE RESOLUTION NOW. PLEASE LET ME HOW THIS ISSUE IS GOING TO PROCEED AND BE RESOLVED. *TR

Incident Aug 1, 2013

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE RECALL NOTICE REGARDING NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN FEBRUARY 2014. THE CONTACT HAD NOTIFIED THE DEALER AND MANUFACTURER MULTIPLE TIMES REGARDING THE REPAIRS AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE.

Incident Feb 3, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

Incident Jan 6, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/28/14*CN

Incident Mar 3, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident Jan 14, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE WERE NO FAILURES AT THIS TIME. RK

Incident Jun 20, 2013

1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL NOTICE. *SMD THE CONSUMER FILED A CLAIM WITH CHRYSLER, PER THEIR INSTRUCTIONS, FOR REIMBURSEMENT OF A TRAILER HITCH THAT HE HAD INSTALLED ON HIS VEHICLE. CHRYSLER DENIED THE CLAIM, STATING THEY WOULD ONLY REIMBURSE CUSTOMERS FOR AN ORIGINAL EQUIPMENT MANUFACTURER HITCH, AND FURTHER STATED THAT NO SUCH PRODUCT EXISTED, AND THEY HAD NO IDEA WHEN THE PRODUCT WOULD BE AVAILABLE. THE CONSUMER STATED A REMEDY IS AVAILABLE, AND SEVERAL COMPANIES MANUFACTURED QUALITY TOW HITCHES. *JB

Incident May 1, 2014

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident Dec 30, 2013

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT GASOLINE FUMES WERE CONTINUOUSLY OUTSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE VEHICLE WAS TAKEN TO A DEALER, WHO DID NOT DIAGNOSES THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Incident Feb 24, 2014

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident Sep 9, 2013