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2013 Jeep Grand Cherokee

Recalls, consumer complaints and crash ratings from NHTSA

Recalls10

  • Electrical systemNov 14, 2019, Campaign 19V813000

    Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

    Risk

    A vehicle stall increases the risk of a crash.

    Remedy

    Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.

  • Engine and engine coolingEngine, gasoline, turbo/superchargerOct 19, 2017, Campaign 17E061000

    Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

    Risk

    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

    Remedy

    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

  • Service brakesSep 18, 2017, Campaign 17V572000

    Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    Risk

    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

  • Electrical systemAlternator/generator/regulatorJul 10, 2017, Campaign 17V435000

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Remedy

    Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

  • Electrical systemWiringDec 28, 2015, Campaign 15V879000

    Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

    Risk

    The vanity lamp wiring may short, increasing the risk of a vehicle fire.

    Remedy

    Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

  • Show all 10 recalls
    • Electrical systemFeb 27, 2015, Campaign 15V115000

      Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

      Risk

      A vehicle stall increases the risk of a crash.

      Remedy

      Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.

    • Electrical systemAlternator/generator/regulatorOct 8, 2014, Campaign 14V634000

      Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

      Risk

      If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

      Remedy

      Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

    • Electrical systemWiringJul 2, 2014, Campaign 14V391000

      Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

      Risk

      If the vanity lamp wiring shorts, there is an increased risk of fire.

      Remedy

      Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

    • Service brakesApr 1, 2014, Campaign 14V154000

      Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

      Risk

      The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

      Remedy

      Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

    • Service brakes, hydraulicAntilock/traction control/electronic limited slipMar 4, 2014, Campaign 14V104000

      Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

      Risk

      If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

      Remedy

      Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.

All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.

Recent complaints804 total

Most reported, across all 804 complaints

  • Electrical system47%
  • Service brakes18%
  • Engine13%
  • Electrical system, fuel/propulsion systemFiled Sep 29, 2026

    Brought my vehicle to a local shop for a new start issue. After investigation, Recall V62 was claimed by Hoover Jeep but the external relay was never added to my vehicle. I believe they claimed this recall but never performed the work. I had to pay out of pocket to have the proper repairs made.

    Incident Sep 28, 2026

  • Electrical system, fuel/propulsion systemFiled Sep 29, 2026

    Brought my vehicle to a local shop for a new start issue. After investigation, Recall V62 was claimed by Hoover Jeep but the external relay was never added to my vehicle. I believe they claimed this recall but never performed the work. I had to pay out of pocket to have the proper repairs made.

    Incident Sep 28, 2026

  • SeatsFiled Aug 19, 2026

    On August 17, 2026, while my wife was driving our 2013 Jeep Grand Cherokee SRT8 under normal conditions, the front passenger Active Head Restraint (AHR/headrest) suddenly and violently deployed without any collision, impact, or other apparent triggering event. I was seated in the front passenger seat and the spring-loaded head restraint struck me hard in the back of the head. Approximately 24 hours after the incident, I developed headache, pain around/behind my eyes, and nausea. The symptoms are intermittent, with periods of feeling normal followed by nausea and headache. Because of these symptoms following the head impact, and as advised by my GP, I went to the hospital for medical evaluation and treatment. The Jeep dealer has inspected the vehicle and advised that the passenger head restraint requires replacement. The repair could be handled under my Mopar Lifetime Maximum Care warranty. However, the dealer has also advised me that Jeep/FCA no longer has the replacement head restraint available, so the defective safety component currently cannot be replaced with the required new part. I am also concerned about the driver’s Active Head Restraint because it is the same age and design as the passenger-side unit that deployed unexpectedly. The dealer advised that the driver’s unit cannot be replaced under warranty unless it also fails. FCA/Jeep has been notified of the incident and my resulting injury and is reviewing the matter. I am filing this complaint because an occupant-restraint component deployed without a collision, caused a head injury requiring hospital evaluation, and a replacement for the failed safety component is reportedly no longer available from the manufacturer.

    Incident Aug 17, 2026

  • Power train, engineFiled Aug 18, 2026

    My 2013 Jeep Grand Cherokee equipped with the 3.6L Pentastar v6 has a persistent cylinder 2 misfire (P0302). The cylinder 2 spark plug, ignition coil, and fuel injector have already been replaced, but the misfire continues. Diagnostic testing with a scan tool confirmed that cylinder 2 accumulated 61 misfires during a single test while cylinders 1,3, 4, 5, and 6 recorded zero, and the misfire monitor reported " Fail this trip" the vehicle can appear to drive normally despite the active misfire. I became aware that Chrysler issued warranty bulletin x56 concerning the 3.6L left cylinder head on certain 2011- 2013 vehicles including select 2013 Jeep grand Cherokees. I contact a jeep dealer and advise that my VIN is not included in that warranty extension. I am reporting this because my vehicle is experiencing a similar cylinder specific misfire concerns and I believe this condition should be documented and investigated.

    Incident Aug 1, 2023

  • Air bags, structure, engineFireFiled Jul 25, 2026

    I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.

    Incident Jul 23, 2026

  • SuspensionFiled May 19, 2026

    On 5/18/26 at 6:45 am Eastern Time While driving, both left and right sides of the rear lower control arms completely detached from the vehicle due to severe internal rust perforation of the rear subframe/cradle assembly. The structural mounting bracket on the subframe snapped off entirely, causing a catastrophic suspension failure and a sudden, total loss of vehicle control. This is a severe structural safety hazard that occurred without warning due to the subframe rotting from the inside out.the entire cross member detached from the back of the frame dis lodging the drive shaft as well.the picture I am attaching below is one side both sides of the rear look the same .

    Incident May 18, 2026

  • Air bagsFiled May 18, 2026

    Car parked in driveway, passenger Active Head Restraint deployed overnight while parked. Plastic mold holding the latch pin in place is destroyed. Broke into pieces. The latch pin in pic1.jpg is still secured in the lock position. The computer is not throwing codes of deployed headrest, the computer thinks everything is fine. Pic3.jpg has a picture of the driver headrest, NOT deployed. The headrest are designed to deploy only with impact. The plastic molding broke away from the latch pin, and allowed the headrest to deploy prematurely. This should have been a safety recall on the first report. Thousands of complaints have been noted thus far.

    Incident May 10, 2026

  • Electrical system, service brakesFiled Mar 31, 2026

    I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe the recall repairs were not performed. This has caused delays, inconvenience, and safety concerns.

    Incident Mar 6, 2026

  • Electrical system, engineFiled Mar 30, 2026

    The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the battery charge was extremely low. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and was informed that the alternator had failed. The alternator was replaced. The contact stated that on a separate occasion, while stopped at a traffic light, the vehicle sputtered and stalled. The vehicle was pulled over to the side of the road. A tow truck arrived on the scene, and while the tow truck driver was attempting to jump-start the vehicle, sparks were coming from the battery. The tow truck driver became aware that the alternator was red hot, and the wires surrounding the alternator were burned, with a burning odor coming from the vehicle. The tow truck driver did not jumpstart the vehicle due to safety concerns. The vehicle was pushed onto the flatbed truck. The vehicle was towed to the residence and had not been driven since. The contact related the failure to NHTSA Campaign Number: 17V435000 (ELECTRICAL SYSTEM); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Incident Mar 23, 2026

  • Fuel/propulsion systemFiled Mar 30, 2026

    Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said the parts they put on were defective but I’d still have to pay 300$. I paid the money and within 10 hours of getting my car back I stalled on the highway in the fast lane. Luckily it was traffic so no one was hurt and I didn’t cause an accident but this is dangerous and I let the dealership know and all they said was bring it back for a day. I did and they couldn’t tell me anything.

    Incident Jan 13, 2026

  • Show the 50 most recent
    • Fuel/propulsion systemFiled Mar 11, 2026

      Recall V62/NHTSA 19V-813 that was done on my vehicle in Jan 2023 at 44607 miles failed 0n March 4 2026 the vehicle died and would not start and the repair shop had to replace the fuel pump relay again only 4,811 mile later even though it had been 3 years not many miles and of course Jeep will not reimburse me because it was over 3 years ago

      Incident Mar 4, 2026

    • Air bags, seat beltsCrashFiled Jan 7, 2026

      My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

      Incident Jan 5, 2026

    • SeatsFiled Jan 7, 2026

      Active head restraint deployed on drivers side while auto was moving in parking lot. This unexpected event made the driver come to a sudden stop. There was no impacts of this vehicle into any object. No injury to the driver in the parking lot but is pssible injury to driver and other in the parking lot could have happened. After inspection it looks like a plastic bracket broke inside the active head rest.

      Incident Jan 7, 2026

    • Engine, fuel/propulsion systemFiled Dec 16, 2025

      Was driving on highway going 60 miles following traffic my car suddenly stalled took me a little bit to pull over, switched off the car, the car made a funny sound. Waited 5 mins and the car started again. My car is constantly stalling, doesn’t give me any warning signals and the Jeep dealership I go to cannot figure out what it is. It takes about min before my car can restart and i keep moving

      Incident Dec 16, 2025

    • Electrical system, engine, fuel/propulsion systemFiled Dec 9, 2025

      I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

      Incident Dec 4, 2025

    • Electrical system, exterior lighting, engineFiled Nov 10, 2025

      - The core component that failed is the Totally Integrated Power Module (TIPM). The failure was initiated by a fault in the external fuel pump relay (V62 Safety Recall remedy part), which caused improper power delivery. This improper power delivery subsequently damaged the fuel pump motor, requiring replacement of both components. This failure has cascaded, also disabling the circuits for the Engine Cooling Fan (Codes P0480/P0693) and Exterior Lighting (Headlights/B1630), and the Horn. I am in possession of the burnt-out fuel pump relay/fuse component. -The engine stalled while the vehicle was operating, the exact hazard the V62 recall was meant to prevent. This was followed by a catastrophic TIPM breakdown, creating new, simultaneous safety risks: Overheating/Fire Risk: The Cooling Fan circuit failed (P0480/P0693), causing severe engine overheating. No Headlights: The Headlights failed (B1630), causing total loss of visibility at night. No Horn: The Horn failed, eliminating the ability to warn other drivers. - Yes. The initial engine stall and subsequent no-start condition (due to a blown relay fuse) were confirmed by an independent service center (Monro). The cascading failures (overheating, horn, lights) and the diagnostic codes (P0480, P0693, B1630, C2201-00) were confirmed on 11/1. - The vehicle was inspected by an independent service center (Monro), who returned the failed recall component to me (relay). Recommend it go to a certified jeep dealership. It is waiting to be towed there. -The first warning was a history of intermittent starting difficulty. On 10/23, the engine stalled while operating and immediately resulted in a no-start condition. The Check Engine Light illuminated after the subsequent failed restart attempts.

      Incident Oct 23, 2025

    • Power train, electrical system, service brakesFiled Nov 7, 2025

      The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 15-25 MPH and depressing the accelerator pedal, the vehicle hesitated before accelerating as intended. The contact stated that the brake pedal resistance increased while depressing the brake pedal, which required the brake pedal to be depressed to the floorboard. The contact stated that the Emergency Stop Brake engaged unexpectedly while the vehicle was idling and while driving at various speeds. A "Low Battery" message was displayed, and upon inspection, the battery was hot. The vehicle was taken to a certified mechanic who diagnosed failures with the TIPM (Totally Integrated Power Module) communication and the transmission; however, the vehicle had not been repaired. The contact stated that the vehicle was previously included in unknown recalls and was taken to the dealer where the recall repairs were performed. The manufacturer was made aware of the failure. The failure mileage was unknown.

      Incident Jan 7, 2023

    • SeatsFiled Aug 21, 2025

      Hello, I am reporting failure on the 2013 Jeep Grand Cherokee in which the drivers side headrest activated while the vehicle was not in operation and not involved in any accident. The active head restraint had activated while the vehicle was parked and in a non-running condition. No accident occurred during this time frame. The passenger side active headrest is still in the factory location and has not been activated. The drivers side head restraint has activated and can not be returned to original position. My current safety is at risk as the active head restraint is not functioning per original safety design intent. My head and neck are currently constrained in a position that causes discomfort while driving due to the location of the active head restraint. The manufacturer (Authorized dealer) has been contacted and they responded with a response including that a recall was not issued for this failure type. A warranty period was extended to 10 years from manufacture date which my 2013 has eclipsed. No inspections have been completed to date. The parts have been untouched since the date of discovery. There were no signs of this issues prior to discovery. There are no service or warning lights currently illuminated on the dash or driver information screen. This is a safety related failure and needs to be repaired by the OEM with no cost to the customer. A well documented and known issue exists and puts the owner/operator of the vehicle at a increased level of risk of injury by continuing to operate this vehicle in its current condition.

      Incident Aug 8, 2025

    • SeatsFiled Aug 10, 2025

      Passenger headrest popped out while driving downs the road. No accident bump or anything visible set it off. It punched out like an air bag.

      Incident Aug 9, 2025

    • Power train, electrical system, visibility/wiperFiled Jul 9, 2025

      Was inspected @ my local garage. The tipm goes out and you lose turn signals, wipers, transfer case control ( locks in low gear) causes airbag light to go on. And Chrysler does not manufacture them anymore. Jeep had to be towed.

      Incident Jul 9, 2025

    • EngineFiled May 28, 2025

      There are several recalls on jeeps catalytic converter. I keep having on going issues with my grand jeep cherokee 2013. This vehicle should also have a recall like the others. This isn't cheap to fix. Can someone please help me with this on going issue with the catalytic converter. Engine light keeps coming on with the same code PO430.

      Incident Sep 5, 2024

    • Steering, electrical systemFiled May 14, 2025

      I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the Totally Integrated Power Module (TIPM)—a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [XXX], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known TIPM-related failures. Despite this, the authorized dealership (Madison Chrysler Dodge Jeep RAM) has refused to test the TIPM, insisting on replacing the starter without confirming the root electrical issue. This places consumers at risk of breakdowns without warning and reflects a pattern of ignoring known defects. My vehicle also has a history of major mechanical failures: Water pump, thermostat, and oil pressure unit replaced (Feb 2024) Rack and pinion, control arm, wheel hub replaced (Jul 2024) Rear brake caliper seized (Aug 2024) Radiator failure (Apr 2025) The vehicle remains with the dealership since 4/30/25. As of 5/14/25, I have received no update or repair. My case with Stellantis (Case [XXX]) has been met with repeated communication failures. I missed one call from the case manager on 5/8 and immediately returned it—leaving three voicemails over two business days and receiving no response. I was promised a callback by 5/13 and still have not heard back. These issues raise serious concerns regarding the safety and reliability of this vehicle. I am requesting the NHTSA investigate potential TIPM-related electrical defects and non-compliance with manufacturer responsibility to address safety defects. I do not believe it is safe for my vehicle to be returned to me in its current state, and I urge your agency to consider further action regarding this recurring and widespread defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

      Incident Apr 30, 2025

    • Electrical systemFiled May 1, 2025

      What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s ECM or TIPM system appears to be malfunctioning, causing intermittent no-start conditions. The engine fails to turn over even though the starter clicks, and all electrical systems are functional. The issue is temporarily resolved by disconnecting and reconnecting the battery, suggesting a logic fault in the ECM or TIPM. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle fails to start without warning, potentially leaving occupants stranded without transportation. This can be dangerous in remote areas, severe weather, or emergency situations. A failure like this undermines confidence in the vehicle’s reliability and safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been observed and temporarily resolved by resetting the battery. Research shows this is a known issue in similar Jeep models, referenced in TSB 08-007-14. The symptoms align exactly, but Jeep denies coverage because the VIN is not in the affected range. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet inspected by the manufacturer or third parties, though Chrysler/Jeep was contacted. They acknowledged similar issues exist but declined to assist based on VIN exclusion. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The engine wouldn’t crank, and diagnostic code P0113 (Intake Air Temp Sensor Circuit High Input) appeared. The vehicle was stationary when the issue occurred and has had prior history of similar electrical faults.

      Incident May 1, 2025

    • Fuel/propulsion systemFiled Apr 17, 2025

      The V62 fuel pump recall was repaired in 2021. Recently this vehicle has had hard starts again, misfires, engine light came on. The vehicle was taken in to certified repair shop. The shop states cannot diagnose without tearing the only thing apart and a high expense. The shop believes it could be lifters or possibly cam but they are unsure even though the systems to this vehicle having a hard start and misfiring relates to this V62 fuel pump relay that is relates to the cam shaft sensor and causes hard starts and misfires. The car is not driveable more than a short distance. The vehicle is unsafe to drive due to the fact you do not know when this vehicle will stall or start again. The V62 recall pet fuel pump relay has malfunctioned. This part was repair but is a faulty part, a lemon, and the manufacturer should be standing behind this part and their product. I have discussed this with the repair shop and Chrysler/Jeep and now pursing with you due to the safety of this vehicle, the defective recall part, and the fact the manufacturer needs to stand behind their product.

      Incident Apr 11, 2025

    • Unknown or otherFiled Apr 11, 2025

      While driving my 2013 JEEP Grand Cherokee on [XXX] the passenger side front headrest deployed with no warning. There was a passenger in the seat at the time of the deployment. My local Jeep dealership stated the headrest wasn't covered by warranty even though an extended warranty letter was sent that there was a known issue with the headrest. There are NO warning lamps, messages or other symptoms of the problem prior to the failure. Once the headrest deploys it CAN'T be reset. The local JEEP dealership is unable to inspect or repair UNTIL the headrest deploys. The driver side headrest MAY STILL DEPLOY. This issue can cause an accident, injury, or worse. I had to pay for a repair of a known issue that I could take no preventive action. A call to Chrysler resulted in no resolution or reimbursement of $1,250.23 I paid. I have the deployed headrest. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

      Incident Sep 7, 2024

    • SeatsFiled Mar 27, 2025

      Front passenger side headrest clips faulted causing the headrest to eject. Took it to the dealership and was quoted over $1,000 parts and labor for replacement.

      Incident May 20, 2024

    • Electrical system, exterior lightingFiled Mar 10, 2025

      No dome light no vanity or sunroof power but when I open the door the dome lights come on. When I shut the door n try to press the lights to turn them on they does not come on. My sunroof will not open at all also my sunroof certain will not close many jeep owners i talk to say it a serious problem with jeep manufacturers i just bought this 2013 jeep grand Cherokee 2 months ago

      Incident Mar 7, 2025

    • Power train, electrical system, fuel/propulsion systemFiled Mar 8, 2025

      I was driving down a hill, came to a stop, and it died. I put the car in park, and turned it off and on. There were no messages on the dashboard. The car started, so I took a left turn and suddenly the car stopped moving. The RPM went up, but the car didn't drive. It kicked back and it finally started driving but with the car hesitating. I was in the middle of a very busy intersection. The car died 3 times yesterday, and today it died 2 times.

      Incident Mar 8, 2025

    • Electrical systemFiled Mar 1, 2025

      The Jeep Grand Cherokee Overland starts upon pressing the ignition button, and will shut off when I try to put it in reverse. Some days it will shut back off immediately after cranking it up.

      Incident Feb 3, 2025

    • Fuel/propulsion systemFiled Oct 3, 2024

      On my way to work and the vehicle stalled. I was able to move the vehicle, however, I reached out for assistance in the recall. Unable to get a dealership to fix the recall.

      Incident Jul 23, 2024

    • Service brakes, hydraulicFiled Aug 27, 2024

      The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH and slowing for traffic, the brake pedal was depressed; however, the brake pedal was firm. The contact stated that added force was needed to depress the brake pedal to slow the vehicle. The contact almost had to pull onto the shoulder since the vehicle was not slowing as needed. The contact stated that the word "BRAKES” in red was displayed on the instrument panel. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the Ready Alert Braking System had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact was advised by the mechanic that the failure was possibly related to NHTSA Campaign Number: 14V104000 (Service Brakes, Hydraulic); for the hard brake pedal; however, the VIN was not included. The failure mileage was approximately 72,000.

      Incident Aug 26, 2024

    • Electrical systemFiled Aug 20, 2024

      The timp started melting and almost caught fire. Luckily I caught it when if first started and am getting it replaced.. after reading this is a common issue I am relieved my car didn’t catch fire. Please address this with Jeep. This is dangerous.

      Incident Aug 19, 2024

    • Air bags, seats1 injuredFiled Aug 20, 2024

      Passenger seat headrest exploded and hit my wife in the head/ear/neck and now she is in a lot of pain. This is the most random thing I have ever seen. My wife and daughter were driving through a parking lot going 4mph and the headrest just exploded. The plastic pieces holding the springs back broke and let the headrest fly forward into my wife’s head/ear/neck

      Incident Aug 20, 2024

    • Electrical system, engine, fuel/propulsion systemFiled Aug 10, 2024

      Transmission overheating, thermostat rationality, gear ratio error in 1st, control circuit, oil leak.

      Incident Aug 10, 2024

    • Unknown or otherFiled Aug 8, 2024

      The axles are all simultaneously rotting to dust. Manufacturer should’ve included grease and a cap.. no reason all 4 of my tires should be in the verge of falling off. A bit of a safety concern id say. Could’ve been easily prevented. Had a mechanic of 50 years tell me he’s never seen axles in such bad condition. I can’t even replace them myself due to the amount of rust that has replaced the bolts. No where else on the jeep has that much rust. From the hour of research I put in, I learned it’s an extremely common issue with the jeeps and in fact the 2017s were recalled for a similar issue. Seems like the 2013s should’ve been included.

      Incident Aug 8, 2024

    • Electrical system, exterior lightingFireFiled Jul 22, 2024

      Ok [XXX] 1:30 pm we got into car to go to lunch started driving and smoke started coming from the headliner and smelled like burning plastic on driver side near visor, smoke filled the car we were able to roll down windows and able to stop the car. The area continued to emit smoke and area on headliner felt hot. After Turing the car off the smoke/ fire continued and Had to locate the battery under passenger seat to disconnect power. Extremely stressful and scary situation as we have grandchildren and an elderly mother that we care for. I called Chrysler on 7/16/2024 spoke with Kayla she gave me a case number and informed me I would receive a phone call. I never got a call, so I called today 7/22/24 spoke with Ash she informed me this is not under warranty and my call was sent to a survey . I called back spoke with Druba she told me I can expect a call within 24-48 hours . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

      Incident Jul 14, 2024

    • Fuel/propulsion systemCrashFiled Jul 11, 2024

      My vehicle while I am driving completely stalls on me and I have to wait at least 45 minutes to turn my vehicle on. In 2001 Jeep was forced to do a recall however the situation is still the same with the jeeps stalling. This is a situation that can be life threatening when on a highway if an accident occurs.

      Incident Jul 4, 2024

    • Fuel/propulsion systemFiled Jun 10, 2024

      We were traveling at approx 75 mph on [XXX] in Georgia when the Jeep completely stopped and shut off - lost all power and we had to coast to the shoulder. Thankfully no one was close behind us. The power steering went out and we could not start it back up. We had to get it towed twice to a Jeep dealership for diagnosis. Was told the fuel pump relay needed to be replaced bc of active recall, but that also both fuel pumps had to be replaced. Said that those are the reasons why Jeep wouldn't run. Called Jeep Customer Care and was advised to have the dealership repair, pay for the fuel pumps and then turn in cost under Case #[XXX] and they would reimburse for the parts and labor of the fuel pumps. The cost totaled over $3000 for the 2 pumps and labor and it could take 2 weeks. Told the dealer that we live in Virginia and asked for a loaner or rental car. They said they can't provide either. So we had to rent a car and drive back to Virginia. Then had to rent a car to drive back to Georgia to pick up the Jeep. The Service Rep was not very helpful and was actually very rude along with the service tech who did the repairs. He purposely wrote on our paperwork that the fuel pumps didn't go bad bc of the fuel pump relay so that we would not get reimbursed. But research shows that the faulty fuel pump relay does indeed damage the fuel pumps. After spending over $4k between repairs and additional costs caused by this recall issue, I filed the claim as I was told to do through Jeep Customer Care. They denied it saying that since the service tech specifically wrote that it wasn't the fault of the recalled part, they weren't going to pay it. We were told to have the dealer replace the pumps which we could have done ourselves had we known they would deny our claim. We did what Jeep Customer Care told us to and then they denied our claim anyway. We could have been seriously hurt and this wasn't the first time the Jeep had done this. They refuse to respond to my emails now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

      Incident Feb 3, 2024

    • Fuel/propulsion systemFiled May 13, 2024

      fuel pump issues

      Incident May 13, 2024

    • Electrical system, engine, fuel/propulsion systemFiled Apr 27, 2024

      Vehicle has stalled over twenty times, whether driving on the highway over 60 mph or driving locally within 20 MPH. Initially stalled December 25, 2022 while driving home on Christmas Day with my entire family, driving full speed on the highway. I felt the stall and pulled over as quickly as I could. Attempted to restart several times and engine would crank but not start until after 5-7 attempts and several minutes. Since then I continue to experience the same stalling and attempts to restart vehicle. Took to service center multiple times and they are unable to determine the issue. Fuel pump relay was changed twice by the dealership. I had to pay $1500 one time as they said the cost was not covered, which is ridiculous since the problem reoccurred many times after that. Most recently, fast forward to almost 1.5 years later and the issue is still occurring. Now it stalled and appears to be rolling back when in drive until I shift the gear to park and move the gear several times. It has been losing traction and power. I really need someone to determine a resolution to the issue as this is a severe safety issue and I am very concerned about driving it.

      Incident Dec 25, 2022

    • Electrical systemFiled Apr 24, 2024

      The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled with the electronic throttle control warning light illuminated. The contact stated that after the failure, there was an abnormal clicking sound coming from the glove compartment. The contact stated that after hearing the clicking sound, the contact was able to restart the vehicle and resume normal driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under NHTSA Campaign Number: 19V813000 (Electrical System). The contact disputed that the vehicle was ever serviced under the recall. The vehicle was not repaired. The failure mileage was approximately 100,000.

      Incident Jun 21, 2021

    • Vehicle speed control, lane departureFiled Mar 22, 2024

      The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while depressing the accelerator pedal, there was a delay, and the vehicle lunged forward. The RPM was extremely high. The brake pedal was depressed, but the vehicle was slow to respond. The contact stated that while driving, the vehicle pulled to the left and crossed the center line. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, McClurg Chrysler Dodge Jeep (125 N Center St., Perry, NY 14530), who reprogrammed the vehicle. The dealer was unable to determine the accelerator failure. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 8,000. The VIN was not available.

      Incident Jul 1, 2023

    • SeatsFiled Mar 13, 2024

      Active Headrest Restraint ( AHR) Drivers Side deployed overnight. This safety feature on many Jeeps is intended to protect motorists including passengers, in the event of rear end collisions by deploying. However a cursory review online reveals many many complaints, recalls, & TSBs . But my entire family now is exposed because Jeep wont extend recalls any longer. My recall expired 11 months ago. I was never notified by mail or by dealership that this recall would expire April 2023. I bought this SUV with understanding of its many safety features like AHD among others. Only makes sense that Stellantis /Jeep extend this recall beyong April 2023 as a result of substandard plastic parts used in headrest. If I had been notified by dealership when Jeep was serviced in 2023 it could have been fixed. All my recalls have previously been fixed. Trying to reach Customer Care at Jeep 877-426-5337 only to get complete jibberish and run-a-around. Certainly affect my next buying decision. Here-to -fore pleased with vehicle but this changes everything . I take safety VERY seriously. Inspection clearly indicates plastic parts ( sled bracket) failed.

      Incident Mar 10, 2024

    • Unknown or otherFiled Mar 13, 2024

      The radio cuts in and out. Many people I hear are having this problem with jeep grand Cherokee radio not working.Its the factory radio

      Incident Mar 13, 2024

    • Electrical system, visibility/wiperFiled Jan 19, 2024

      Shortly after purchasing vehicle we noticed there was an issue when using the remote start, the vehicle would start and then the horn would go off as if the alarm was going off, the vehicle would shut off and not want to start with the even with the power button. I disconnected the batter and let it sit for about 20 minutes and then reconnected and started the vehicle normally with the power button, about 6-7 weeks go by and after not using the remote start we had another issue, (NO KEY DETECTED) with both keys in the vehicle, did the same procedure with battery disconnect and reconnect and holding the key fob on the power button so that it would recognize the fob and it seemed to be ok for the time being until the next issue arrived.

      Incident Jan 13, 2022

    • Electrical system, visibility/wiperFiled Jan 19, 2024

      2ND, To continue with the issues of the vehicle lastly provided, while driving the check engine light come on and the traction control turns off, cannot turn back on using dash button, cannot access vehicle system on wheel, change display of dash view, windshield wipers are stuck on constantly, turn signals do not work nor does the hazard lights, vehicle is also stuck in 4x4 drive and cannot be taken out. Vehicle was taken to Preferred JCD of Muskegon MI and diagnostics were run with no clear diagnosis and no fix, suggestion was to replace TIPM box. Now Jan 2024 and vehicle still sits with issues and not driven.

      Incident Feb 9, 2022

    • Electrical system, seatsFireFiled Jan 18, 2024

      Heated Seat element on passenger side burned through the upholstery and pant leg of passenger. Visible smoke in cabin and burn hole on seat and pant through to underpants.

      Incident Jan 15, 2024

    • Air bagsFiled Jan 8, 2024

      I don't know if the headrest is part of the airbag deployment system or it's own entity. It is available for inspection. I was pulling into my driveway when the front passenger headrest exploded/deployed. I had just dropped my sister, who had been sitting there, and would have been injured by the force. I took my car to the dealership and was told that the 'involuntary deployment' was a known problem to Jeep and they had extended the warranty for the problem but it had expired in June 2023 so it would cost me $900 to fix. I contacted Jeep and was told they could not extend an extended warranty so repair was on me. There were no warning lamps or messages. This happened on 12/22.

      Incident Dec 22, 2023

    • EngineFiled Jan 5, 2024

      In November 2022 my car was over heating and i took into carmax where i purchased vehicle about a month ago. They then said they replaced the water pump/ thermostat. my car ran fine for about a year till now dec 2022 i started experiencing more overheating issues and have replace parts again because not under warrenty. i have know to find out its a issues with all chrisyer brands that they have overheating issues in the 3.5 v6 engines that overheating issues occur.

      Incident Dec 22, 2023

    • Engine and engine coolingFiled Dec 18, 2023

      The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving 10 MPH, the vehicle started shuddering. The check engine warning light illuminated. The contact was able to drive to the nearby residence. The contact stated that her husband used an OBD reader to diagnose the vehicle and determined that cylinder #5 was misfiring. The contact stated that her husband replaced the fuel pump relay. The contact stated that after replacing the fuel pump relay, the OBD reader indicated that cylinder #7 was misfiring. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

      Incident Nov 27, 2023

NHTSA crash ratings

2013 Jeep Grand Cherokee SUV 4WD

Overall
4 out of 5 stars
Front crash
4 out of 5 stars
Side crash
5 out of 5 stars
Rollover
4 out of 5 stars

2013 Jeep Grand Cherokee SUV 2WD

Overall
4 out of 5 stars
Front crash
4 out of 5 stars
Side crash
5 out of 5 stars
Rollover
3 out of 5 stars

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