2004 Jeep Liberty
Recalls, consumer complaints and crash ratings from NHTSA
Recalls13
SuspensionRearMay 1, 2018, Campaign 18V278000
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Risk
A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Fuel system, gasolineStorage, tank assemblyJun 19, 2013, Campaign 13V252000
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
SuspensionFront, hubOct 22, 2012, Campaign 12E047000
Timken is recalling certain non-formed, front wheel hubs, part number HA599467, which were sold to retail and automotive distributors in the automobile aftermarket as front wheel hub replacements designed only for use on certain 2002 through 2005, 4X4, non-ABS, Jeep Liberty vehicles. These front wheel hub units can be mistakenly sold to owners and installed on 4X2 versions of the Jeep vehicles.
Risk
If the non-formed hub unit is installed on a Jeep Liberty 4x2 model (which does not use an axle nut for hub retention), the vehicle wheel will not be secure and a front wheel separation may occur, increasing the risk of a crash.
Remedy
Timken has notified retail stores that have received the subject parts. The front wheel hubs will be replaced free of charge. Owners who may have purchased the affected units should contact Timken at 1-330-471-3693 for more information. This recall is being conducted by Timken, not Chrysler/Jeep.
SuspensionRearMar 5, 2012, Campaign 12V085000
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Risk
A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
SuspensionJun 19, 2009, Campaign 09E039000
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
Risk
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
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Exterior lightingApr 7, 2009, Campaign 09E012000
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SuspensionFront, control arm, lower ball jointAug 3, 2006, Campaign 06V288000
ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Risk
WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Exterior lightingJul 17, 2006, Campaign 06E065000
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Exterior lightingMay 24, 2006, Campaign 06E049000
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Exterior lightingMar 23, 2006, Campaign 06E026000
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Engine and engine coolingJul 8, 2004, Campaign 04V337000
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES.
Risk
DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE.
Remedy
DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Latches/locks/linkagesDoors, latchMar 4, 2004, Campaign 04V111000
ON SOME SPORT UTILITY VEHICLES, CERTAIN REMOTE KEYLESS ENTRY (RKE) INPUT MAY CAUSE THE BODY CONTROL MODULE (BCM) SOFTWARE TO ACTUATE THE DOOR LOCK MOTORS CONTINUOUSLY.
Risk
THIS CAN CAUSE THE LOCK MOTOR BEARINGS TO OVERHEAT AND SEIZE. IF THIS OCCURS, THE DOOR LOCK SYSTEM WILL BECOME INOPERATIVE.
Remedy
DEALERS WILL INSPECT AND REPLACE, AS NECESSARY, THE DOOR LATCH ASSEMBLIES AND THE BCM SOFTWARE WILL BE UPDATED. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
EquipmentOther, labelsFeb 3, 2004, Campaign 04V048000
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
Risk
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
Remedy
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints1,101 total
Most reported, across all 1,101 complaints
- Suspension41%
- Structure12%
- Visibility10%
SuspensionFiled Sep 30, 2026
Original right side lower ball joint broke at 59,000 miles.
Incident Sep 30, 2026
SuspensionFiled Jul 9, 2025
Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going on I'm afraid to get in a wreck and not only hurt my but mostly hurt anyone else in a crash where can I take it to get fixed
Incident Jan 19, 2021
Unknown or otherFiled Jun 18, 2025
Rt passenger lower ball joint broke. Found out it was an older recall for this when I didn't own the jeep. Want to know if the recall could still be good
Incident Jun 1, 2025
TiresFiled May 28, 2025
Tires shake, grind and make a pulsing noise when trying to stop.
Incident May 15, 2025
TiresFiled May 28, 2025
The tires began vibrating no matter what speed. The sidewall became very thin. The tire pressure monitoring sensor light keeps coming on even though the tires and TPMS sensors are brand new
Incident Apr 15, 2025
SuspensionFiled Apr 8, 2025
I was going around a corner when it felt like a cinder block was under it. I stopped and looked but it wouldn't go and the driver's wheel was slumped where you couldn't drive it. I called the tow truck and had it towed to get it fixed. The Lower Ball Joint and control arm had to be replaced on both sides in the front. It was going to happen on the passenger side also. If I would have been on the freeway my car would have flipped and I wouldn't have survived. The back tires had a recall on them that I had done. Also the upper Ball joints had to be replaced.
Incident Mar 19, 2025
SuspensionFiled Sep 5, 2024
[XXX] My son’s 2004 jeep liberty with 90k miles was towed to Andy Mohr Chrysler Dodge Jeep Ram4505 W 96th St Indianapolis, IN 46268 by Cooks. I requested the vehicle be towed bc at approximately 530am i was driving the vehicle in the parking lot and turned right out of the parking lot in order to pull to a stop sign. Shortly after turning the wheel to the right I heard grinding that got progressively worse as I continued to coast to the stop sign. Then i heard a loud noise a and couldn’t move the vehicle. The tire fell off and I got out and fluid was leaking from vehicle. I researched recall for this vehicle and there were several regarding ball joints and knuckles rusting and breaking. I called the dealership days after it was towed and Spoke with Landon (sales) @935am he noted there was a Recall on ball joints 9/12/2006 and he said he would print the document he will review notes pass to Corey (service) and I should get a call back the following Monday. I never heard back. I called the dealership to follow up on status of recall and repairs. I never received an any confirmation that any research was done on the recall but I did approve the repairs. However I continue to find so much information on problems with this issue . I would like to be reimbursed for the repairs. The car was a gift from my son’s grandmother and was in immaculate condition despite being older vehicle she rarely drove it as the mileage reflected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident Jul 19, 2024
Steering, electrical system, exterior lightingFiled Apr 30, 2024
I have a 2004 Jeep Liberty and while DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. I got woke up this morning with the alarm going off.. no one was around the Jeep.. I know this because I have security cameras.. my husband check the fuse box and inside they were water in the fuse box..which it rain last night and I don’t know how it is getting wet.. my lights are wanted to stay on. And when I turn the ignition off my Jeep off wants to continue running.. I have had it to several different mechanics and no one seems to know exactly what the problem is.. please help me fix this problem..
Incident Apr 30, 2024
TiresFiled Feb 21, 2024
While driving at speed (~70 mph) on the Interstate, while on a straightaway, the vehicle began to sway as if being pushed by wind or like being passed by a semi truck. The swaying continued for 10 to 20 seconds before the rear passenger tire sidewall suffered a sudden catastrophic failure which made steering the vehicle very difficult. I had not struck any significant road debris prior to this incident or taken the vehicle off-road since purchasing the tires. The vehicle was able to stop in the breakdown lane without losing control. There were no injuries or other incidents as a result of the tire failure. The driver replaced the tire with a spare. The tire repair shop replaced the failed tire under the manufacturers warranty. Approximate miles on the failed tire - ~5000 miles Length of service - < 4 months Tire Size - P 235 / 70 R 16
Incident Feb 20, 2024
Suspension, fuel system, gasoline, structureFiled Sep 19, 2023
The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.
Incident Jun 19, 2023
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SuspensionFiled Sep 13, 2023
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 12V085000 (Suspension). The vehicle was taken to an undisclosed dealer, where the recall repair was completed; however, the contact stated that while driving approximately 30 MPH, the vehicle started shaking violently. The contact was able to drive the vehicle to a parking lot where the front passenger’s side wheel detached from the vehicle. There were no warning lights illuminated. The vehicle was towed to the residence. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was under a parts warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
Incident Sep 10, 2023
Electrical system, visibilityFiled May 15, 2023
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the rear windows failed to operate as needed. The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
Incident May 1, 2023
EngineFiled Feb 25, 2023
My jeep liberty's check engine light has come on I've done every thing my obd2 scanner has said is wrong but this piece of [XXX] will not come outta limp mode so there for the rpms will not go over 2500 rpms and id like to know [XXX] is causing it to do that I've seen videos on YouTube that says it Bent valves and I need to replace with an upgraded version but I just bought this [XXX] thing and only have it maybe 2 months before it started doing this [XXX] and just paid God [XXX] $3,500 for this [XXX] God [XXX] piece of [XXX]some one please help before I put a rag in the gas tank and light that [XXX] on fire I'm [XXX] sick and tired of always getting the [XXX] end of the stick when it comes to me getting vehicles. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Incident Nov 14, 2022
Suspension, power trainFiled Oct 12, 2022
The contact owns a 2004 Jeep Liberty. The contact stated that after making a left turn, the front driver-side wheel detached and no warning lights were illuminated. The vehicle was then towed to an independent mechanic where it was diagnosed that the lower ball joints, the upper control arms, and the axle had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 85,439.
Incident Jul 17, 2022
SuspensionFiled Aug 21, 2022
Was turning into a parking spot at a convenient store and my driver front lower ball joint snapped at the base it is a clean break you can hold part in back to gather without gaps. Only if I could glue it back together it would look unbroken. Just joking but yeah at least I wasn’t driving down the road
Incident Aug 20, 2022
Suspension, engineFiled Mar 3, 2022
The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle intermittently lost motive power with the check engine warning light illuminated. The contact also stated that an abnormal noise would emit from the suspension. The vehicle was taken to an independent mechanic and she was informed that the engine needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 145,000.
Incident Mar 1, 2021
Air bagsCrash1 injuredFiled Jan 24, 2022
The contact owns a 2004 Jeep liberty. The contact stated that while driving at 20 MPH going through the green traffic light her vehicle had been hit by another vehicle in the intersection passing a red light. The contact stated that her vehicle was crashed head-on, however, the air bags did not deploy. The contact stated that a police report was filed, and the vehicle was towed. The contact stated that the ambulance was dispatched to the scene to evaluate her, and had determined that she was okay at the time and did not have to go to the hospital. The contact stated that she only suffered from a few bruises. The manufacturer nor the dealer were notified of the failure. The mileage failure was 200,000.
Incident Jan 21, 2022
Seat beltsFiled Oct 16, 2021
The driver side seatbelt will not stay buckled has a hard time to buckle if it does and then comes unbuckled again driving down the road. There has been numerous complaints I see already for this what do I need to fix it
Incident Oct 16, 2021
SuspensionFiled Aug 12, 2021
I made an appointment at my local Jeep Deslership to have the recall hitch installed. Upon arrival, the service representative told me he needed to hook up a device to read my Jeeps computer codes. I declined that service because I only wanted the recall processed. He then informed me that a hitch couldn't be installed by 5pm "when they closed". After a 30 minute wait, the service representative told me that the bolts in the grame were "to rusted" to be removed to install the hitch. I would like to know if I can file for financial reimbursement when I pay for another business to install the hitch since I've given Jeep the opportunity to fix the recall and they've refused.
Incident Aug 12, 2021
SteeringFiled Jul 20, 2021
Control arm just instantly broke while I was driving down the highway. I didn't know about the recall till I seen it on web site so no authorities were contacted.
Incident Jul 20, 2021
Fuel system, gasolineFiled Mar 24, 2021
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AFTER PLACING FUEL INTO THE VEHICLE, THE FUEL SPEWED OUT OF THE FUEL TANK. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO PLACE FUEL INTO THE FUEL TANK. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE MINOR REPAIRS WERE MADE TO THE VEHICLE HOWEVER, HE WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Incident Sep 23, 2020
SuspensionFiled Mar 8, 2021
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS APPROACHING A STOP SIGN AT 3 MPH, WHEN THE FRONT PASSENGER'S SIDE BALL JOINT FRACTURED. THE RIM AND THE FRAME LOWERED AND THE WHEEL DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED HE SAW ONLINE THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND INFORMED BECK CHRYSLER DODGE JEEP RAM (256 US-17, PALATKA, FL 32177) OF THE FAILURE AND RECALL HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS ALREADY REPAIRED UNDER RECALL SEVERAL YEARS AGO. A VIN SEARCH WAS PERFORMED AND THE RESULT SHOWED THAT THE RECALL REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 204,038.
Incident Mar 6, 2021
Power trainFiled Nov 24, 2020
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE FAILED TO SHIFT INTO GEARS CORRECTLY. THE CONTACT STATED THAT THE RPM SURGED WHILE DRIVING 40-50 MPH. THE CONTACT STATED THAT THE VEHICLE JERKED DURING THE FAILURE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT OCCASIONALLY THE TRANSMISSION CEASED IN FIRST GEAR. THE VEHICLE WAS DIAGNOSED BY HER SON WHO RETRIEVED DTC CODES: P0700 (TCM) AND P0734 (INCORRECT GEAR RATIO). THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Incident Sep 24, 2020
Electrical system, exterior lightingFiled Nov 21, 2020
NOT SURE WHEN LOCKS STOPPED ONLY DRIVERS DOOR LOCKS WITH FOB. MAIN PROBLEM DRIVERS REAR BLINKER-STOP LIGHT NOT WORKING REPLACED BULBS AND NOTHING. WHOLE UNIT DOESN'T WORK.
Incident Nov 8, 2020
Electrical system, engineFiled Nov 17, 2020
THIS CAR HAS AN ELECTRICAL ISSUE THAT NO-ONE CAN FIGURE IT OUT. IT KEEPS GIVING US ALL THESE ERROR CODES: P0430, P2305, P2311, P2317 AND P0430. WE HAD REPLACED ALL THE SPARKPLUGS, THE ELECTRIC COILS, BATTERY, STARTER, THE COMPUTER (PCM), IGNITION SWITCH, THE 02 SENSOR AND STILL THE CAR WILL NOT STAY ON AND SHAKES WHILE IS RUNNING.
Incident Sep 8, 2020
Structure, engineCrashFiled Nov 4, 2020
ABOUT A MONTH AGO I WAS COMING UP THE MOUNTAIN AND IT WAS HARD TO STERE AND IT MADE ME HIT A GARD RAIL ON THE OTHER SIDE OF THE ROAD AND THEN ABOUT A WEEK AGO I WAS GOING TO TOWN AND I STOPPED AT THE STORE TO GET GAS AND TURN IT OFF AND IT WOULD NOT START BACK SO I DON'T NO WHAT IS WRONG
Incident Sep 2, 2020
Service brakesFireFiled Oct 29, 2020
FRONT BRAKES GOT STUCK WHILE I WAS DRIVING GOT STUCK BEFORE BUT HAD GOT FIXED AND THEN HAPPENED AGAIN THIS TIME CAUGHT FIRE
Incident Oct 26, 2020
Power train, service brakesFiled Oct 29, 2020
I WAS DRIVING DOWN HARDY ST IN KCMO ON MY WAY HOME START HEADING CLUNKING RATTLING NOISE THEN A POP AND JEEP CAME TO A SUDDEN GAULT. CAR IN BACK ME SWIRVED INTO RESIDENT YARD TO AVOID ACCIDENT I PUT CAR IN PARK THEN BACK IN DRIVE CAR ENGAGE FORWARD BUT FRONT WHEELS APPEARS LOCKED AS IF PARK BRAKES WERE ON I DID THE SAME WITH REVERSE JEEP ENGAGE BACKWARD BUT COULDN'T MOVE I WAS STUCK IN THE MIDDLE OF THE STREET I PUT JEEP IN NEUTRAL BUT FRONT WHEELS REMAINED LOCKED AND STAYED LOCKED EVEN WHEN TOWED OFF.
Incident Oct 26, 2020
Electrical systemFiled Oct 9, 2020
DRIVERS SIDE DOOR LOCK AND REAR VIEW MIRROR CONTROL DOES NOT WORK AT ALL. SEEMS TO BE THE WIRING THAT GOES THRU THE DOOR INTO THE BODY. THIS IS A SAFETY HAZARD. NOT POSSIBLE TO GET A PHOTO DUE TO THE COVERING OF THE WIRES CANNOT BE OPENED.
Incident Oct 6, 2020
Power trainFiled Sep 29, 2020
TRANSMISSION PUMP OR TRANSMISSION ISSUES WITH NO WARNING. SEEMS JEEPS FROM THIS YEAR OR RANGE OF YEARS FOR JEEP LIBERTY ARE PRONE TO TRANSMISSION ISSUES
Incident Sep 25, 2020
Structure, wheelsFiled Sep 24, 2020
I HAD JUST GOTTEN OFF THE HIGHWAY AND TOOK THE WRONG TURN SO IN THE MIDDLE OF THE STREET I TRIED TO WHIP A UTURN AND WHEN I TURNED MY WHEEL TO THE LEFT I HEARD A LOUD CRACK AND MY VEHICLE WAS UNLEVEL SO I ASKED MY PASSENGER TO SEE IF WE HAD BLOWN A TIRE AND HE SAID IT LOOKED FINE BUT I GOT OUT AND LOOKED AND SAW THAT THE WHOLE ENTIRE WHEEL ASSEMBLY FELL OFF. I HAD BRAKE FLUID DRAINING IN THE STREET AND THERE WAS THE PIECE (CONTROL ARM) THAT WAS SNAPPED IN HALF LEAVING MY CAR STUCK AND BROKEN .
Incident Sep 15, 2020
Power trainFiled Sep 22, 2020
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER INTO PARK, THE TRANSMISSION FAILED TO ENGAGE, ALLOWING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT ENGAGED THE PARKING BRAKE AND TURNED THE STEERING WHEEL TO THE CURB TO STOP THE VEHICLE FROM ROLLING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT ENGINE MODULE NEEDED TO BE UPDATED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V460000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident Sep 15, 2020
StructureFiled Aug 27, 2020
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ORLANDO DODGE LOCATED AT 4101 W COLONIAL DR, ORLANDO, FL 32808) REGARDING NHTSA CAMPAIGN NUMBER: 13V252000 (STRUCTURE). THE CONTACT WAS INFORMED THAT THE REMEDY TO INSTALL A TRAIL HITCH TO REAR OF THE VEHICLE COULD NOT BE COMPLETED DUE TO RUSTING OF THE SUB FRAME. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Incident Aug 26, 2020
SuspensionFiled Jun 4, 2020
II OWN THIS VEHICLE SINCE 2014 SINCE THAN I BEING REPLACE TIRES ALMOST EVERY YEAR & REPLACED THE SUSPENSION ARM CONTROL, STRUTS/SHOCKS ETC. & STILL HAVE PROBLEMS WILL I DRIVING. SHAKES & BOUNCES TOO MUCH I AFRAID TO HAVE AN ACCIDENT OR HURTS SOMEBODY. SPECIALLY WENT AM ON THE OPEN HIGHWAY (FREEWAYS). *TR
Incident Mar 11, 2016
EngineFiled Apr 16, 2020
WHILE DRIVING WOULD RUN ROUGH, STALL OUT WHILE STOPPED, STEPPING ON GAS BOGS DOWN THE ENGINE MAKING THE VEHICLE NOT MOVE ON HIGHWAY, STREET DRIVING, TURNING LEFT OR RIGHT. REPLACED ALL FUEL INJECTORS FUEL PUMP, CHARCOAL CANISTER, PLUGS AND COILS, STILL A PROBLEM TOOK TO GARAGE STATED A RECALL ON CYLINDER HEADS. *TR
Incident Jan 1, 2020
Electrical systemFiled Mar 23, 2020
BOTH REAR PASSENGER AND DRIVER SIDE WINDOW KEEP FAILING, THE WINDOW REGULATOR ASSEMBLY KEEPS GOING UP AND I HAD TO REPLACE THEM TWICE
Incident Mar 17, 2020
Steering, suspension, engineCrashFiled Mar 10, 2020
FRONT SUSPENSION WENT OUT LOST ALL CONTROL OF VEHICLE
Incident Mar 4, 2020
SuspensionFiled Mar 10, 2020
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR LOWER CONTROL ARM. THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Incident May 1, 2018
Steering, power train, electrical systemFiled Jan 21, 2020
THE STEERING GEAR IS COMING APART AND IS SLIPPING WHICH CAUSES IT TO FEEL LIKE YOU'RE DRIVING SIDEWAYS DOWN THE ROAD. THE WINDOWS WILL NOT GO DOWN WITHOUT MAKING A HORRIBLE NOISE AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED. AFTER DRIVING THE JEEP IT SMELLS LIKE ITS BEEN ON FIRE.
Incident Jan 16, 2020
Suspension, air bagsFiled Dec 23, 2019
TWO ISSUES AS FOLLOWS; 1) THE LOWER FRONT BALL JOINTS HAD DETERIORATED AND MAKE A LOUD POPPING AND CLUNKING NOISE WHEN TURNING AT LOW SPEEDS. OUR MECHANIC SAYS THE LOWER FRONT BALL JOINTS HAVE COMPLETELY FAILED, CREATING A VERY DANGEROUS SAFETY ISSUE. 2) THE AIRBAG LIGHT STAYS ON, DOES NOT TURN OFF.
Incident Jan 6, 2018
Steering, suspension, wheelsFiled Dec 20, 2019
MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING
Incident Dec 1, 2018
SuspensionFiled Nov 18, 2019
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS SAFETY HAZARD WHILE DRIVING. JEEP DEALER STATED THE BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
Incident Nov 18, 2019
SuspensionFiled Nov 18, 2019
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS A HAZARD WHILE DRIVING. JEEP DEALER STATED BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
Incident Nov 4, 2019
EngineFiled Oct 30, 2019
OIL PUMP WENT OUT AND OIL LIGHT IS ON AND STARTING TO MAKE NOISES IN THE TOP END.
Incident Oct 20, 2019
Fuel/propulsion systemFiled Oct 21, 2019
THE VEHICLE DIES AFTER FILLING IT UP WITH FUEL. IT HAS NOW HAPPENED TO US MULTIPLE TIMES, FROM WHAT I HAVE BEEN READING IT HAS BEEN HAPPENING TO LOTS OF OTHER PEOPLE WITH JEEPS/CHRYSLERS AS WELL
Incident Oct 21, 2019
SuspensionFiled Oct 18, 2019
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AS THE CONTACT WAS PULLING INTO HER DRIVEWAY, THE LOWER BALL JOINT DISCONNECTED FROM THE VEHICLE. THE VEHICLE WAS LOWERED ONTO THE TIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT WAS UNABLE TO BE OILED, WHICH CAUSED THEM TO LOOSEN AND DETACH FROM THE VEHICLE. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Incident Sep 27, 2019
Visibility/wiperFiled Oct 17, 2019
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE REAR PASSENGER WINDOW REGULATOR FELL UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOW REGULATORS WERE PREVIOUSLY REPLACED. THE VEHICLE WAS TAKEN TO MCHUGH CHRYSLER DODGE & JEEP (LOCATED AT 3420 MAPLE AVE, ZANESVILLE, OHIO 43701,(740) 453-0663), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Incident Oct 17, 2019
TiresCrashFiled Sep 23, 2019
TIRE PRESSURE IN ALL VEHICLE AND TRAILER TIRES CHECKED PRIOR TO DEPARTURE ON 270 MILE TRIP. DRIVING 10 MPH UNDER SPEED LIMIT IN RIGHT INTERSTATE LANE WHEN, WITHOUT WARNING, SIDEWALL OF THE HANKOOK DYNAPRO AT/M TIRE BLEW OUT. TIRE MOUNTED ON VEHICLE'S RIGHT REAR. NO BRAKE APPLIED. VEHICLE'S RAPID LOSS OF SPEED AND INSTABILITY CAUSED TRAILER TO GO OUT OF CONTROL DESPITE NEW ANTISWAY BAR. VEHICLE PULLED/TURNED RAPIDLY TO THE RIGHT, LEAVING THE ROADWAY TRAVELING APPROXIMATELY 80' BEFORE COMING TO REST 90 TO THE ROADWAY IN THE DITCH. TRAILER BROKE FREE FROM VEHICLE DESPITE SAFETY CHAINS, ANTISWAY BAR, AND BALL LEVER LOCKED WITH PADLOCK. PADLOCK BODY WAS BROKEN BY THE BREAKAWAY AS WERE THE SAFETY CHAINS. ANTISWAY BAR RECEIVED AN APPROXIMATELY 30 CURVE TO THE BRAKING BAR (REESE BRAND). VIOLENT WHIPPING MOTION (RECORDED ON FRONT AND REAR DASHCAM CAMERAS AND BY WITNESSES) CAUSED MAJOR DAMAGE TO THE REAR OF THE VEHICLE WHEN IMPACTED BY THE TRAILER. TRAILER RECEIVED SOME FRONT BODY DAMAGE. FAILED TIRE HAS BEEN RETAINED. SPARE TIRE INSTALLED ON SITE. TIRES WERE A SET ALL WITH 8/32 TREAD. (NEW THESE TIRES HAD 11/32) TIRES WERE INSTALLED JUST UNDER 2 YEARS AGO. I HAVE INSTALLATION INVOICE FOUR 4 TIRE INSTALLATION. ILLINOIS STATE POLICE RESPONDED IMMEDIATELY TO INVESTIGATE. TROOPER CRABTREE.
Incident Sep 14, 2019
Fuel/propulsion systemFiled Sep 5, 2019
ON SEPT. 2, 2019 WHILE DRIVING ON ROUTE 23 OUR 2004 JEEP LIBERTY'S GAS TANK BROKE OFF AND WE DRAGGED IT DOWN THE ROAD WITH GAS POURING OUT, ANOTHER DRIVER ALERTED US THAT THE GAS TANK WAS DRAGGING. IF A SPARK HAPPENED WE WOULD HAVE BEEN SET ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND OUR CAR WAS TOWED TO A REPAIR SHOP. I SAW A RECALL #18V278000 ONLINE TODAY 09/05/19, WE WERE NEVER NOTIFIED OF THIS RECALL.
Incident Sep 2, 2019
Steering, wheelsFiled Sep 4, 2019
MANUFACTURERS RECALL: MY VEHICLE MAKES A SERIOUS VIBRATION IN THE STEERING WHEEL AND A LOUD HUMMING NOISE WHEN I DRIVE DOWN THE ROAD. IT PULLS TO THE RIGHT TERRIBLY AND WEARS OOT MY TIRES CONSTANTLY. IT FISH TALES WHEN I ACCELERATE THE GAS PETAL AND ALSO WHEN I TAKE MY FOOT OFF OF THE GAS. IT WALKS THE ROAD. AND FEELS UNSTABLE WHEN U REACH 60MPH. IT FEELS VERY UNSAFE AND DOES IT'S OWN THING WHEN WE ARE DRIVING . IT JUST GOES ALL OVER THE ROAD .THE RESULTS ARE THE SAME WHETHER IT'S BEING DRIVEN IN THE CITY OR HIGHWAY. UNPREDICTABLE MY VEHICLE HAS BEEN RECALLED BY CHRYSLER U38 IS THE RECALL NUMBER AND IT'S OFF THE RECALL EXPANSION OF 12V-085
Incident Jun 26, 2018
NHTSA crash ratings
2004 Jeep Liberty 4-DR.
- Front, driver
- 5 out of 5 stars
- Front, passenger
- 4 out of 5 stars
- Side, front seat
- 5 out of 5 stars
- Side, rear seat
- 5 out of 5 stars
- Rollover
- 3 out of 5 stars
Rated under NHTSA's pre-2011 program, which scored each seat. These stars can't be compared with ratings from 2011 on.
Decode a 2004 Jeep Liberty VIN
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