2012 Jeep Liberty

The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.

Incident Jul 2, 2013

While my vehicle was sitting in our driveway, the AHR for the drivers seat activated. while at the time I had not received a notice " that im aware of" this could have been a very bad ending for this hitting my head while driving. although the recall showing is for the AHR not working, this one did it all by it self. NOT safe.

Incident May 29, 2023

MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSION, REAR END, BRAKING AND MANY MORE ISSUES TO INCLUDE SHARP ITEMS PUSHES THRU SEATS HARMING PEOPLE

Incident Oct 26, 2023

air conditioner, horn and various dash lights not working properly or at all

Incident May 11, 2023

The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.

Incident Jul 10, 2023

I was driving on the roadway when suddenly the front driver side power switch (which controls the automatic windows, doors and mirrors), caught fire and started smoking. Unsure of what to do, I pulled over and tried to investigate. When the smoke subsided I drove to an oil change store, which had serviced my vehicle in the past, and asked for assistance from a technician on duty. While investigating, the power switch started smoldering again. The tech had no other option but to disconnect the power switch, by cutting the wires, to prevent future fire damage - as the wires and power switch had melted together. I contacted Jeep to share my concern but they declined assistance. I performed a Google search and found instances of two incidences similar to my experience. NOTE: I have a brief video but couldn’t upload it - photo option was the only option provided.

Incident May 28, 2023

Transmission burnt out after only 128,000 miles. Got code 0869 and took to two auto shop and both saw d transmission needed replaced.

Incident May 1, 2023

The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

Incident Mar 18, 2023

Horn stopped working. Tested actual horn another way and it operates properly but when driving it does not work Someone mentioned it could be the clock spring. Is this covered under warranty or other reports of this malfunctioning for a recall?

Incident Dec 22, 2022

The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, the vehicle lurched to the right out of the lane. The contact stated that the vehicle lost power steering functionality and excessive force was needed to steer the vehicle back into the lane. The contact stated no warning light was illuminated. The contact stated the failure had become constant and had stopped driving the vehicle. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the rack and pinon, power steering kit, and brakes needed to be replaced. The vehicle had been repaired. The contact stated that the failure reoccurred after retrieving the vehicle from the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.

Incident Sep 13, 2022

Transmission failure due to not being replaced when scheduled for maintenance

Incident Jul 5, 2022

The contact owns a 2012 Jeep Liberty. The contact stated while driving 25 MPH and merging onto the interstate, the accelerator pedal was depressed however, the vehicle failed to respond. The RPM revved up but the vehicle did not respond. There was no warning light illuminated. Additionally, the contact stated that the passenger’s side front tire was wobbling. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that three tires needed to be replaced due to tread belt damage and that the heater core and transmission were defective and needed to be replaced. The vehicle was taken to the dealer where the vehicle was purchased to be repaired. The thermostat was replaced, the brake lines were bled however, the tires were not replaced. The contact stated that she was not provided a copy of the repair order. The contact stated that the vehicle was unsafe to drive. The vehicle manufacturer was notified of the failure. The tire manufacturer was not contacted. The approximate failure mileage was 134,000.

Incident Jan 22, 2022

.The contact owns a 2012 Jeep Liberty. The contact stated that while driving at 70 MPH, the vehicle delayed getting up to speed while making abnormally loud sounds. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond and stalled while making a turn. The check engine warning light and other unknown warning lights were illuminated. The contact veered to the side of the road but could not restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then, the vehicle was towed to an independent transmission specialist, where it was diagnosed that the transmission torque converter needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.

Incident Mar 8, 2021

My heater takes 45-60 mins to heat up my car, and it doesn’t blow full force when it’s on the highest setting. On cold days I literally have to start my car up 45 before I need to leave just to have a slight warmth inside. Once I’m moving, it barely blows any heat through the vents. The highest setting feels like it’s on the lowest setting.

Incident Feb 3, 2022

The contact owns a 2012 Jeep Liberty. The contact stated that the indicator lights would activate without warning and other lights would stop working. The vehicle was taken to the local mechanic where it was diagnosed with needing the TIPM module replaced. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was 103,994.

Incident Nov 4, 2021

We were involved in an accident on the NY State Thruway 87. The airbags did not deploy and the seatbelts did not engage. If the airbags had deployed my husband would not have been injured as seriously as he was.

Incident Nov 11, 2018

Fuel was spilling out underneath vehicle every time I filled up. The issue was that the plastic housing where the fuel filler tube connects to the gas tank hardened and deteriorated to a point where it begins to leak. That plastic appears not to be ethanol resistant. Indications a leak will or is occurring: P0456 code or fuel dripping down under vehicle or smell of fuel.

Incident Jan 11, 2021

Gasoline is leaking out when filling up. This is a know issue with previous year models. The problem is so serious that Jeep is have a problem manufacturing the part to fix it. There should be a recall.

Incident May 14, 2021

MY AIRBAG LIGHT IS ON IN MY DASHBOARD AND DOESNT GO AWAY. I ALSO GOT MY VEHICLE SERVICED BECAUSE MY CHECK ENGINE LIGHT WAS ON AND ONE CODE THAT CAME BACK WAS BECAUSE OF MY HEADREST .

Incident Dec 1, 2020

MY ENGINE AND THE ENTIRE ELECTRICAL STOP WHILE DRIVING, EVERY SYSTEM STOPPED WHILE DRIVING IN THE MIDDLE OF THE ROAD. THIS VEHICLE HAS HAD MANY ISSUES FROM DEFECTIVE DRIVERS SEATS, OIL LEAKS, WINDOWS NOT WORKING, SEAT BELT MALFUNCTIONS, RECALLS, HEAD REST ISSUES, LEAKS FROM WHO KNOW WHERE THE DEALER HAD IT TIME AND TIME AGAIN MISDIAGNOSED IT SEVERAL TIMES, IT WAS IN THE JEEP DEALER AND DID NOT EVEN MAKE IT OUT OF THE PARKING LOT WENT IT STOPPED AGAIN. ALL WARNING LIGHTS WENT ON WARING FOR SEVERAL PROBLEMS IT IS NOW STUCK IN MY HOME. THIS JEEP IS AS FCA KNOWS A LEMON THESE PROBLEMS GO BACK YEARS EVEN WHEN I BOUGHT IT , IT HAS NEVER EVER WORKED OR OPERATED PROPERLY OR SAFELY. NEEDS TO BE ALL RECALLED AND REFUND ALL MY MONIES

Incident Feb 13, 2021

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE OPENING DRIVER'S SIDE DOOR, THE HORN ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TIPM TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Incident Feb 9, 2021

JEEP DIED WHILE DRIVING ON THE DASH IT SAID NO FUSE THEN MY BATTERY DIED ALSO MY ALTERNATOR I STILL HAVEN'T BEEN ABLE TO FIX IT BECAUSE I DON'T KNOW WHERE TO LOOK WE TOOK IT TO A MECHANIC AND HE REPLACED THE ALTERNATOR 5 TIMES AND STILL HAS ISSUES

Incident Jan 2, 2021

I WAS HIT ON MY PASSENGER FRONT, WHILE ATTEMPTING TO CROSS INTO A PARKING LOT, SO HARD UNTIL MY TIRE ROD BENT AT A 90* ANGLE. MY PASSENGER AIRBAG DIDN'T DEPLOY. NONE OF MY AIRBAGS DEPLOYED. THERE WAS NO BLIND SPOT WARNING. EVEN AFTER THE IMPACT, THERE WAS NO ALARM OR NOTIFICATION OF THE DAMAGE, AS THE FIREMEN WERE ATTEMPTING TO DRIVE MY CAR OUT OF THE ROAD.

Incident Nov 12, 2020

WE HAD ISSUES WITH CAR NOT STARTING ALL WINTER, BUT COULD BE JUMPED. WE BOUGHT A NEW BATTERY & IT WORKED WELL FOR A WHILE. THEN WIPERS STARTED TURNING ON RANDOMLY & OVER HEAD LIGHTS WOULD TURN ON. THEN THE CAR WOULDN'T START AGAIN, TURN THE KEY OVER & IT STARTED. THEN IT DIED AGAIN & EVERY THING WORKED BIT IT WOULDN'T STARTED, SO WE JUMPED IT. I BARELY GOT HOME BECAUSE IT WOULD BARELY DRIVE. IT HAS BEEN PARKED IN THE DRIVEWAY SINCE WITH A RED LIGHT ON CONTROL PANEL ON. FUSE BOX LOOKS FINE. IT ONLY CLICKS WHEN THE KEY IS TURNED & THE DASH GOES CRAZY.

Incident Sep 26, 2020

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, SHE HEARD A LOUD ABNORMAL NOISE. MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER PARKED SAFETY ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE WATER PUMP, DRIVE BELT TENSIONER AND MULTIPLE UNKNOWN NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE VEHICLE REMAINED INOPERABLE. THE CONTACT CALLED THE LOCAL DEALER NEMER CHRYSLER JEEP DODGE RAM LOCATED AT 728 QUAKER RD, QUEENSBURY, NY 12804, (518) 932-0616 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,625.

Incident Jul 4, 2020

TRAVELING LAST NIGHT AND THE LIGHTS WENT UP, DOWN THEN OUT FOR ALMOST 20 SECONDS AND DOING 40 MPH IS SCARY. THE LIGHTS FINALLY CAME ON BUT THEN THEY DIM UP AND DOWN. BEFORE THIS LAST WEEK THE CRUISE CONTROL WOULD NOT DISENGAGE. I NEVER KNOW WHAT'S GOING TO HAPPEN WHEN I DRIVE THIS VEHICLE AND THE WORST THING IS TAKING IT OUT AT NIGHT AND HAVING THE LIGHTS GO OUT. THIS WEEK WAS THE FORTH TIME THAT HAS HAPPENED THANK GOD IT HAPPENED ON A LIGHTED ROAD BUT I STILL HAD NO BRAKE LIGHTS. ALL TIMES THIS HAS HAPPENED I'VE BEEN ON INTERSTATE HIGHWAYS AND TRAVELING AT NIGHT

Incident Sep 2, 2020

I EXPERIENCED RAPID UNINTENDED ACCELERATION WHEN STARTING UP SLOWLY FROM A COMPLETE STOP, RESULTIMG IN THE VEHICLE LEAPING A CURB AND STRIKING A STOP SIGN, SCRAPING THE SIDE OF THE VEHICLE.

Incident Aug 6, 2020

AS AS I WAS DRIVING DOING AROUND 50 MY SKYSLIDER ROOD OPENED UP JUST LIKE THAT AND I HAVE MANY LEAKS COMING IN CAUSIN MY ELECTRICAL COMPONENTS TO MALFUNCTION AT TIMES AND I ALSO HAVE MY SENSOR THAT STAYS ON STATING LOW AIR PARE TIRE WAITED 6 MONTHS FOR A PART FROM THE DEALER AND NOW I'M SCARED TO EVEN OPEN IT UP AND STILL HAVE THE LOTS OF LEAKS ON ANY RAINY DAY THIS IS RIDICULOUS BEC THAT WAS THE SELLING POINT AS TO WHY I GOT THIS VEHICLE AND NOW I'M TO SCARED TO USE IT BEC I'VE HEARD FROM OTHERS THAT IT COMES LOSE AND FLIES OFF CAUSING ACCIDENTS PLS PLS SOMEONE DO SOMETHING BOUT THIS BEC IT'S NOT RIGHT AND THERE IS NO HELP FOR JEEP THANKS

Incident Nov 2, 2019

WHEN THE VEHICLE IS ON AND IN MOTION THE TIRE PRESSURE COMES ON AND BLINKS AND STAYS SOLID WHENEVER A CAR CHARGER IS IN THE CHARGING PORT. THE SENSOR LET'S THE DRIVER THINK IT NEEDS AIR IN THE TIRES WHEN IT DOESN'T.

Incident Jul 4, 2020

THE VEHICLES DOORS LOCK AND UNLOCK WHILE THE CAR IS IN MOTION. THE LIGHTS HAVE GONE OUT WHILE MOVING DOWN THE ROAD. THE WIPERS WILL INTERMITTENTLY GO ON AND OFF . THE LIGHTS ON THE DASH AND RADIO WILL DIM WHILE DRIVING. THE CAR SHIFTS MULTIPLE TIMES WHILE MOVING.

Incident Jun 18, 2020

SKY SLIDER ROOF BROKEN, WILL NOT OPEN NOR CLOSE. I HAVE TO PUT A TARP OVER MY JEEP TO KEEP THE RAIN OUT. CANNOT BE REPAIRED DUE TO NO PARTS AVAILABLE. THE POSSIBILITY FOR THIS ROOF TO FLY OFF WHILE DRIVING AT HIGH SPEEDS IS REAL. CHRYSLER/JEEP NEEDS TO REMEDY THIS PROBLEM. *TR

Incident May 1, 2020

MY SKY SLIDER WHILE CLOSED, STARTED OPENING ON IT'S OWN GOING DOWN THE ROAD. AFTER STOPPING TO INSPECT, THE SKY SLIDER WILL NOT SEAL/CLOSE ALL THE WAY. AFTER TAKING IT TO A JEEP DEALERSHIP, THEY SAID THE SKY SLIDER NEEDS REPLACED BUT MOPAR DOES NOT PRODUCE THE PARTS ANY LONGER. NOW WHENEVER I NEED TO LEAVE, I HAVE TO BE SURE THE SKY SLIDER IS ALL THE WAY DOWN BEFORE DRIVING. EVEN THEN IT LIFTS AND OPENS ON ITS OWN. I CONTACTED JEEP AND THEY DO NOT HAVE A RECALL OR ANY AFFORDABLE SOLUTION TO THIS KNOWN DEFECT. *TR

Incident May 27, 2020

THE SKY SLIDER ON MY JEEP IS BROKEN CAUSE LEAKING WHEN IT RAINS. CALLED MULTIPLE DEALERSHIPS AND COMPANIES THAT SAY THEY DON'T HAVE ANY REPLACEMENT PARTS OR PIECES TO FIX THE ISSUE. THERE IS A SOCIAL MEDIA GROUP THAT SHOWS MANY OTHER JEEP LIBERTY'S THAT HAVE THE SAME ISSUE AND DUE TO THE TOP BEING BROKEN, TOPS HAVE FLOWN OFF WHILE ON HIGHWAY CAUSING DAMAGE TO VEHICLE-MAJOR SAFETY HAZARD. I'M GOING TO CONTINUE TO CALL AROUND AND SEE IF I CAN FIND A RESOLUTION BUT I'M PRAYING MY TOP STAYS ON UNTIL THEN. IN THE PHOTOS, YOU CAN SEE WHERE I HAD TO CLAMP THE TOP SHIFT WHICH HAS SLOWED THE LEAKING FOR NOW. *TR

Incident Jun 11, 2020

HEAT SHIELD/BLANKET BETWEEN EXHAUST AND BODY .ALMOST STARTED ON FIRE. I SMELT SOMETHING BURNING LIKE PAPER/PLASTIC. I CRAWLED UNDER JEEP TO SEE WHAT IT WAS. I SAW SMOKE AND RED EMBERS IN THAT PADDING. *TR

Incident Jun 9, 2020

WHEN DRIVING THROUGH TOWN THE DASH LIGHTS UP COMPLETELY WITH ALL THE WARNINGS COMING ON AND THE WIPERS TURN ON AND WON'T TURN OFF. THE WARNINGS INCLUDE THE BRAKES AND AIRBAGS. THIS HAS HAPPENED 3 TIMES IN A FEW DAYS. WE HAD IT DIAGNOSED AND THEY SAID IT'S THE TIPM MODULE. THIS JEEP DOESN'T EVEN HAVE 100K MILES YET AND THERE ARE TONS OF REPORTS OF THIS ISSUE ONLINE. *TR

Incident Jun 1, 2020

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED AFTER PURCHASING AND DRIVING FROM THE DEALER BI AUTO SALES (1431 CHURCH ST, BOHEMIA, NY 11716) AN ABNORMAL NOISE WAS HEARD, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE REOCCURRED AS THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED AT LEAST FIVE TIMES. THE CONTACT STATE THAT FAILURE WAS DO TO THE BRAKE CALIPERS NOT WORKING CORRECTLY. THE CONTACT STATED THAT WHILE DRIVING SHE WAS ALERTED BY ANOTHER DRIVER THAT THE DRIVER'S SIDE FRONT TIRE WAS ON FIRE. THE CONTACT HAD TO EXTINGUISH THE FLAMES AND HAD THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS THE BRAKE CALIPERS HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILS TO START. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Incident Mar 8, 2020

HAD A ACCIDENT AND AIRBAG LIGHT WOULD NOT COME OFF ALSO THE ELECTRIC SYSTEM WOULD NOT COME ON HORN WOULD NOT WORK AND OTHER THINGS. ROTOR HAD TO TO BE REPLACE, OFF THE SUSPENTION ? LIGHT ON. WAS HIT ON DRIVERS SIDE, HIT AND RUN MY INSURANCE WAS USED. HAD TO SEND TO DEALER TWO TIMES AND GET TOWED 2 TIMES. HAD

Incident Dec 30, 2019

ON 3 /2/2019 WENT TO BACK OUT OF MY DRIVEWAY PUT IN REVERSE DIDN'T MOVE I ASSUMED IT WAS THE LINKAGE. SO I HAD TOWED TO TRANSMISSION SHOP NEAR MY HOUSE. GOT A CALL TODAY SAYING THE LINKAGE CABEL WAS ROUTED THE WRONG WAY IN SUCH AWAY THAT HE CANT EXPLAIN WHY THAT WOULD BE. I'VE NEVER HAD MAJOR WORK DONE TO BESIDE YOUR NORMAL OIL CHANGES.

Incident Mar 2, 2020

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING ABOUT 30 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Incident Feb 12, 2020

MY WINDOW ON THE DRIVERS SIDE STARTED TO ACT UP AND THE NEXT DAY ALL CONTROLS TO EVERY WINDOW QUIT WORKING AND NOW ITS VERY COLD OUT SIDE. PLUS THE HEAT FOR THE FLOOR QUIT WORKING ALSO.

Incident Feb 11, 2020